Staff was knowledgeable and friendly. Called in order on phone, and they had 2 gallons ready for me when I got there, and great price
They had a teal colored paint. the only place that ever will
Very friendly and knowledgeable sales associate. He even carried my paint out to my car. Wonderful experience and excellent customer service.
Every time I’ve been In, the staff has been exceptionally helpful.
Great place to buy quality paint products. Especially when their having their 30-40% off sales.(almost monthly).
Hello. I went to Sherwin Williams in Machesney Park, IL 1/19/2019. I needed to pick up more paint for my house. I usually only deal with Shannon. Today a young lady named Jessica was in the store by herself. I asked her can she make the color in two gallons. I was here 1/18/2019 for the same items. She literally gave me a different price. When I asked why it was it higher. She was very rude and belligerent. I told her I was literally here yesterday. She said she was present and didn’t see me. I told her the only person I seen yesterday when I came in was the lovely Shannon and a young man. I told her I do not want the paint I’ll be back when Shannon comes in. Hopefully I can get this problem resolved.Beside this incident I love this location and Shannon is a blessing to have. The other staff members that I have seen are very nice and courteous. Any house paint projects that are needed these guys is the best help around town.
Outstanding service by Shannon and Jessica. Very knowledgeable and professional! The paint and products that SW makes/carries are truly of the highest quality. I get a lot of compliments on my walls at home! 5/5stars.
The knowledge and expertise of people who work with PAINT and not 1,000,000 other home improvement items is very evident and they take your time with you. Amazing!
Only went in to get color cards but was greeted promptly. Employee made sure she was available if her assistance was needed but she did not hover.
Sales lady Jessica was very helpful. Great customer service!
Very friendly. Great customer service.
Have everything you need to plant painting anything from the lawn mower to the Attic to the basement to any bedroom and they can mix almost any color paint have fun
Great customer service. Bar none..
Great experience. Very knowledgeable employees.
Very friendly and helpful.
That the store is nice, not over crowded. The customer service was very nice.
They made buying paint not that bad! Very friendly people.
Staff member was helpful and friendly - paint job turned out great!
Amazing customer service! The lady put the names of the rooms on each gallon and helped carry everything to the car, thank you.
Staff at the store its fantastic and really professional, they speak Italian and Spanish. This is the only place I would buy my paint from.
Professional. Nice place well organized.
The customer service is outstanding
Great customer service
Super friendly and helpful sales staff!
Excellent
Great customer service!!
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