Great dealership and awesome salesperson, what more can you ask for? My wife and I were car shopping for the past 2 weeks. She did most of the calling around and was extremely frustrated with the process, until she spoke with Kern at Golling Kia. Kern was able to work around our budget and helped us find one of the best Kia on the lot. Our Kia K5 EX has all the cool new features that can compete with top end model cars.Thank you Kern for helping us find the perfect car and making the process smooth.
I have been looking for a car for about a month, I came across a Kia Optima at this location that was perfect for me and Austin was the perfect salesman. He was informative, very patient and helped me get my first car! His customer service was very exceptional and I will advise anyone looking for a vehicle at this location to work with Austin!Mindy was also very helpful. Glad I chose this location to help with financing my vehicle! Great team!
I couldn’t be happier with my experience today at Golling Kia!! Working with Jeff White and Mindy in finance was phenomenal and seamless!! Not only did they have the exact unit I’d been searching for but they were easy to contact and spot on with their communication. Mindy handles the finance piece and she understood the customer I was and made me feel so appreciated and valued as a customer with expertise in the field! She was completely upfront with expectations and I was floored with their customer service today! I will certainly drive all the way back there to service my new unit and also refer anyone I know in the market to Jeff and Mindy! Thanks Team!!!
Austin H. Was an exceptional salesman, very informative and professional. Thanks Austin for great customer service.he explain the warranty through out, and what was covered and showed me the car and answered my questions,a very patient salesman. I feel Austin should be receive a award for he a very true,loyal, polite,and responsible for his customers,and I would come see him again and I will refer him to my family and families and friends thanks Austin for doing a great job and being the best,
Awesome dealership! If you are looking for a new car and want a hassle free experience please go see Jeff White! Jeff made my first car buying experience easy and was extremely helpful. He was very personable and he even took the time to leave the dealership and help me transfer my vehicle home. I highly suggest Golling Kia.
The dealership is clean, welcoming and filled with friendly people! Kern took care of all my needs. He is knowledgeable about the vehicles in their inventory and answered all of my questions in full. Friendly service, easy car buying process, and great vehicles. Remember to ask for Kern!
Weve had a great experience at this location. The service department started by being respectful and listening well to a problem we were having with the taillights. They took time to correctly diagnose it and saved us hundreds in repair costs over the quotes we had received from other shops. While there, the service department noted an outstanding recall item. They followed that through to completion, faithfully communicating with us throughout the process. We also then had a faulty door lock repaired. The service dept did their research and were able to have this pricey service covered under an extended warranty. I couldnt be more thrilled. 10/10. Excellent service and nice folks to talk to as well. Thank you KIA Service Dept for worry-free transportation and care.
We had a wonderful experience at Golling Kia of Madison heights! They were efficient and met all of our needs. In particular Ryan K. Was very patient, informative, friendly, and helpful! He made our experience extremely stress free and easy! We knew we were in good hands! We left very happy with our purchase! And we have confidence that if need be, we could go back to Golling to talk to Ryan and get as much help as we need no problem.
My experience at the dealership was great! Kern was very helpful and made the process easy as possible. Very pleased with the services received. Would definitely recommend to my friends and family.
I took my car in on Friday at 730am to have my brakes checked. I was hearing a weird noise. About 8 am ( I think his name was Rob ) came out to tell me that they found nothing wrong. I asked him did they drive the car and if not could they test drive it. He came back and said the car was driven and the noise is from a warped rear rotor. I agreed to buy rear rotors. He also stated that I needed a brake flush kit and a fuel air kit. I got the brake flush. About 230pm someone left a voicemail for me to call them. I called back and was told tthat I desperately needed wheel bearings 682.00 and also front brakes and rotors. At that point I felt deceived because my front brakes and rotors had just been replaced in September . I refused any other service and I went to get my car 506.00 You want to trust your mechanic but if the cant trust the dealerships service department, then who can you trust? And also those wheel bearings that I desperately needed were NEVER mentioned on my service receipt under recommended service.
Recently I bought a 2022 Kia Stinger from here and it was one of the best experiences Ive had purchasing a car. The associates, there were 2 who helped me, were very helpful, knowledgeable, and patient. They didnt try rush me through the paperwork, allowing me figure out the numbers that worked best for me with no pressure. I wouldnt say They sold me the car, because I already knew what I wanted, but they definitely sold me on the experience of buying a car from their Kia dealership.
I had an amazing experience at this dealership! Specifically with Austin Hearns. He was professional, knowledgeable, and so respectful. I will refer all of my friends and family to buy their next car here! Highly recommend.
Kern was extremely helpful throughout the entire buying process. He was very knowledgeable about the cars and gave valuable advice. Would definitely recommend!
Ralph & Jay are the best! The customer service was above and beyond, I didn’t just get a car I got my dream car at an affordable payment. Super fast & easy. Walked in around 10 was driving home before 1. I would recommend them to everyone! Thank you both so much for making my day, week, month & birthday
Austin H was a great help. Very professional and a nice young man. Very well mannered. I’m considering purchasing a vehicle in the near future.
I have purchased cars at quite a few dealerships now and I’d have to say my experience with Golling Kia was the absolute best! Everyone is very friendly and my salesperson Ryan was a pleasure to work with. No pushy sales tactics here, just good people trying to make the car buying experience comfortable and easy.
This place is great. Stephen is super nice and kind, I appreciated his attitude. Mindy as well works magic behind the scenes. Hats off to them both I couldnt be happier and more excited about my car! Highly recommended!
Had a great experience. Kern was extremely helpful and the process of buying a new vechile was easy and smooth. Kern was very polite.
Worked with Kern to get a new whip. He was super easy to work with, trustworthy, explained everything in detail and was willing to spend his day off helping us through the lease process. I appreciated how well he communicated each step to us. Very cool guy and I would highly recommend him for your Kia purchase. Golling Kia was great overall and I enjoyed my new car purchase with them. Kudos to the team for keeping a clean showroom, a friendly atmosphere and an easy new car purchase. Will absolutely return to this dealership for another Kia purchase.
Brian is the worst sales manager ever!! Wish I could give a ZERO. AVOID doing business with Golling Kia. I brought my car to the dealership because I had an tire issue, instead of him professionally taking care of the matter…He disrespected me. Told me not to bring my car back to the dealership & take it elsewhere. That’s not how you treat a customer.
Great experience at the place and received the best and most friendly service from Kern. Highly appreciate having great staff since it made my day!! Would recommend the place for my friends and co-workers.
Senan Zayto was my sales consultant! He did such am amazing job!! He promised to take good care of me and he did! I am so happy with the service. He stayed in close communication with me. And that is so important to me. Any time I text he responded and kept me posted on updates. I appreciated that the most. He explained everything in detail and was honest in answering all my questions. Clean and comfy establishment.
Great dealership with even better deals. Customer service is great the representative that helped me out was Kern- very informative and knowledge.
I’m in the market for a new car and I had the pleasure working with Austin. He was very knowledgeable, professional, and he made shopping for a new car a breeze. If you ever go to this location I would suggest working with him.
A great dealership with great support. Kern was able to quickly find a car that best suits my needs at a price that fit my budget.
Salesperson Ryan at Golling Kia helped me in my time of need! Once Golling got my background for a car, Ryan and the Team at Kia put together ideas for the right car for me. I showed up to the lot, and no time was wasted, Ryan and I looked at cars. Saw the Subaru Legacy and we both knew this was the right car. Reliable, all wheel drive and the free oil changes with a purchase from the lot is all I needed to hear. Really liking my Subaru Legacy. Ryan and the Reps at Golling Kia did their homework! Thanks a lot! CM
Had an amazing experience while shopping for my new Jeep Compass. Ralph, Mindy, and Jay were all very polite and extremely helpful. I highly recommend coming here and letting them treat you with the same respect.
Came in earlier this week for an oil change. Customer service was good, the employee who helped me was nice. Service end was horrible. Got my tires rotated and came home to find small scratches by each lug nut. My car is also leaking oil now. I have a 2020 lease and now I’m concerned these scratches they caused will fall on me when I turn my car in. Not impressed
Trying to find the right car was hard until kern had helped me find something that was perfect for me and right in my budget, made the whole process much easier for me
I worked with Austin Hearns and had a very good experience. I will be referring my family to him in the future!! Great place!
A+ service and staff. I am so happy with my new Kia! The deal on my car was unmatched by any other dealership in SE Michigan. Also, the entire staff was so patient working out a deal even after my long delay getting insurance finalized for the new car. If you need a new car go to Golling Kia in Madison Heights. You will be so surprised by the amount of car and the quality you get for your money. Ask for Jeff White and I can vouch that he will go the extra mile to get you the best deal and make sure you are beaming about your new car. I can’t say thanks enough to Jeff and everyone at Golling Kia!
Steve Bellar was very helpful and knowledgeable about the car. I would definitely buy other car from here.
Due to an unexpected pregnancy we needed to trade in our Ford Escape to make room for our expanding family. Ralph at Golling Kia was incredibly helpful, informative and easy to work with. He made the entire process of trading in a vehicle while purchasing one at the same time a positive one and got us in and out in good time and with great service. I highly recommend this dealership and Ralph if you are looking to trade in or purchase a vehicle.
Im presently looking for a new dependable and affordable car that my family will be needing. I spoke with a salesperson, named Ryan and let him know I wasnt ready to buy yet. He still took the time to show me the cars (Kia Fortes)I was interested in and he gave me all the information I asked about them with a helpful, friendly attitude. I found him and his supervisor to be people friendly with no negative attitudes or strong sales tactics for me coming by to look at their cars. I truly appreciate that.
Austin was awesome! He answered all of my questions, was very professional, and super nice!
My experience with Golling Kia was great. I bought a used 2010 Chevy Cobalt. It drives good. The dealership sales agents were helpful. Thanks to Jeff White and Jay Edwards for their amazing service. You can trust Golling Kia for your vehicle purchase.
Austin H was great!! Very informative. Customer service was excellent!!
I just bought 2021 KIA Sorento, Salesperson Ryan was amazing and extremely helpful.
From the sales team to the finance department, this is a first-rate dealership. Prior to going to Golling Kia of Madison Heights, I went to several other dealerships which were rude, too pushy, or felt downright sleazy. But Golling understands that your business (like the business of any customer in any industry) is not something theyre entitled to, but something that needs to be EARNED. They were reasonable and transparent, and worked with me on my trade-in to give me a fair price. For sales, my representative was Ralph, who went above and beyond to get me what I wanted. If youre in the market for a Kia, or a vehicle in general really, be sure to visit these folks. They will take good care of you.
My experience was great. Everything was handled professionally. I never felt pushed towards things I didn’t want. Kern was amazing at keeping me informed and making the process a breeze. I’d go back for my next car just from this experience.
Outstanding friendly service. This guys worked fast and efficient to find us the right vehicle a big shout out to Stephen Bessette and Belarus in the financial department. Thanks for the beautiful shortage!
Thank you so much for everyone @ Golling Kia, specially Brian the sales manger, Stephen the sales guy that really he helped me to find my new Kia & amazing finance guy Bellar to get the best rate for me, really appreciate it for your wonderful assistance, 100 Thumbs up
Came in to see a few family cars,Austin was nice and friendly and very informative.
A nice, pleasant, and friendly salespeople for the most part. Definitely want to say Austin, did a great job with handling business and making the process for me as smooth as possible. He is young and has a bright future, so I hope he keeps the drive going along with any other future endeavors. So if anyone is looking for a young salesperson he is qualified. Pretty sure Ill be back for something else sooner than they know. But, it was a great experience and cant wait to see what is next.
This was my first time shopping at a car dealership and I had such a great experience. My salesman Ralph and the financial manager Bellar went above and beyond to take care of me and made sure my car buying experience was smooth. I would highly recommend this dealership to anyone looking for great service!
We had a great experience at Golling KIA. Steve Gorgen totally took care of us. We walked in to the dealership with two different models under consideration. I was 75% convinced that we would end up settling for the cheaper vehicle. Not only did Steve get us into the better model, he did it for less than I was expecting to pay. I do A LOT of research when shopping for a new car. Most often, I am more knowledgeable about a vehicle’s features than the sales person assisting me. That was not the case with Steve. He is VERY knowledgeable about the vehicles that he is selling and his honesty was a refreshing change than what I was used to dealing with in the past. We have found our new dealership and Steve will be assisting us with all of our new vehicle needs going forward.
Bought a 2022 Seltos here and love it! Jeff was Amazing took good care of me and my needs. Also Steve took the time to show me a lot of the features and set up my app. Was a wonderful experience! I recommend them to everyone. Thanks guys!!
Austin was a great help, I will definitely recommend this dealership and Austin, to family and friends!!
I called early in the morning with desperate need of an oil change and to have my tire pressure monitoring system evaluated. Rob was able to get me in the same afternoon which was impressive. My appointment was quick, roughly 1.5hrs and they resolved the issue with my tire pressure monitoring system. I am beyond thankful for rob and his team and will be coming back to this dealership for all of my future car needs.
Saturday around 10am I called and asked to test drive a car on the lot, Steve answered the phone and immediately made accommodations for me to get the car on the road in 30 minutes. He was so friendly and patient with me. Best cars sales man hands down! We decided that same day the car was a perfect fit and Nate helped get a extended warranty on the car for a amazing price. 10/10 would recommend they are all so great they even finance cars🥳
Great experience, friendly staff and I had an awesome sales representative “Jeff White”. Jeff has a very pleasant spirit and I immediately wanted him as my sales rep. He was so patient with helping and very professional. Jeff worked hard to get me the best deal and I’m so blessed to say I was approve for the new 2022 Kia K5🎉🎉 Thanks Jeff!!!!
I had a great experience here from.start to finish! I love the attentiveness to details and helpful demeanor of the associates hereI would definitely recommend buying a car from here. I did buy a car from here, a jeep renegade, and they had great prices and great options for financing as well.
Excellent work. They really went above and beyond to make sure my car was in great shape and then took the time to answer all my questions.
We were looking for a car last minute and this dealership was great. Our salesman Ryan K. went above and beyond to show us what inventory they had. He was patient, understanding and thorough with the purchasing of our new car. All around great experience. We will be recommending him to our friends and family.
My experience was the best no pressure very friendly Ryan asked all the right questions. I felt very comfortable with my decision. I would definitely recommend Filling Kia to my friends and family. Thanks Ryan for all of your help you were wonderful.I cant forget about Steve who taught me the features of my Telluride he made it so simple to operate.I give you guys two thumbs up your customer service is top notch.Once again thank you so much😀😀😀😀😀
I leased my car within an hour and everything was very fast. Kern Malhi helped get me the best deal with my first Kia. The car didn’t come with keyless ignition system but Kern offered to pay for half of it if i decided to get it added. The service was very fast and salesperson very friendly.
I worked with Kern at my last visit to the dealership.He was easy to talk to, was extremely respectful, and made sure I understood everything about the car I was looking for. It made me feel a lot more comfortable because I knew exactly what I was getting.Would highly recommend working with Kern if you’re in the market for a vehicle. He will definitely take care of you!
We recently bought a Telluride from this amazing facility. Both Brian andKern were exceptionally professional, calm and patient with us. We are very pleased with the process of buying our car at Golling KIA.
Great experience fast and easy Jeff white did a great job of answering all my questions . Overall one easiest dealerships i have ever dealt with
Great place and great customer service for Austin Hearns!
Ralph and Jay did a great job with my sale. Fast friendly straight forward and all around the best sales experience
Ralph Geary was very helpful! Made this a truly painless process. Very good communication!
Austin did a great job making me feel comfortable and confident when buying my first vehicle! Such great service! Highly recommend!
I had an amazing experience at this dealership because of Kern. He was very informative, and made the process smooth! Highly recommend him to anyone whos looking for a vehicle:)
My experience here was great! Ryan was very kind and knowledgeable. He answered all my questions and helped me find the perfect car!
Love this place! Wish every dealership was this thorough. Even when I was concerned about the price with my brakes they put me at ease and I was more than happy with the results! Wish more dealerships were this honest! Thank you Golling Kia!
My salesman was Steve and the finance guy was ballare both of them treated me very well and I had a very good time and the dealership is very nice and clean the people treated me with the most respect
Austin Hearns. Great costumer service!
We found the perfect car for our daughter here. The whole experience was great. Very professional, and they went above and beyond with a warranty and added services. Would highly recommend!
I went into Golling Kia to test drive a Telluride and ended up bringing one home. I was very impressed with the friendliness of my salesperson Stephen. He didn’t pressure me and answered all my questions. Everyone I met at Golling Kia went out of their way to make me feel comfortable. I visited other dealerships and this one was by far the best.
Ryan was professional and helpful and got us the best deal. It was my first lease and he covered every one of my questions. This is my second Kia and I would recommend the dealership to any buyer.
I originally chose Golling Kia, because they were the only car company selling the Kia Forte at the MSRP. However on top of not adding unnecessary markups, Jeff White and the Golling Kia team (from the service people to the finance representative) were extremely helpful and alleviated the stress of the car buying process!
We had a great experience with Golling Kia. Columbus was our salesmen and he was awesome through the whole process of buying a Telluride. We came in to the dealership after securing the car we wanted, and the entire process took about 1 1/2 hours. It felt more like a small dealership and the attention to detail - making sure we knew all the bells and whistles - was great.
Very pleasant experience with purchasing my new vehicle. Kern was my salesman and was very helpful in making sure I got exactly what I wanted.
I can’t say enough about my experience with Austin! He was so helpful throughout the entire process and purchase... from transparency with financing to finding the right car that fit my needs and style. I recommend Austin to anyone looking to purchase a car because I know your experience will be just as great as mine!
This has been one of the best experiences I have ever had!!! They were seriously a blessing!!! I just got into a car accident not know what I was going to do. I just got my new car and for that to happened was truly devastating. Austin H. And Steve G. turned it around!! They are the epitome of excellence in this industry. They were so helpful and made me feel like I was at home!!! They were so patient and truly listened to what I wanted. They went above and beyond to make this process easy and I thank you guys from the bottom of my heart. My boyfriend and I are now forever customers because of this experience!!! Thank you thank you thank you!!!
I don’t know what it’s like in the sales department but don’t go to the service department they all seemed not interested in assisting the customer. The manager sat behind the counter looking over his counter and finally asked could he help me?? Of course why am I here???nothing like going to Kia in Clinton township which has great customer service. Your loss I will never go back there again.
I am so happy with my purchase! My sales rep Columbus was GREAT! He was beyond helpful and made the overall experience fast and easy. Highly recommended.
Great customer service from Austin very professional!
Thank you Stephen Bessette and Mindy Vance, for fantastic service during my recent vehicle purchase. Both of you went above and beyond and I appreciate the time you spent making the deal work. Highly recommend Golling Kia of Madison Heights
I had a awesome experience working with Columbus! He was professional throughout and ensured that my vehicle purchase met all of my needs. He even allowed me to drive the SUV home prior to purchase so I could make sure that it would fit into my garage. Overall, great experience! For my next car purchase I will be returning to Golling Kia!
Amazing experience. Quick, flawless and smooth throughout the entire process from start to finish.From the Sales side, Stephen B had on-time communication, very helpful, and had precise answers. From the Finance side, Nate was very honest and transparent. Steve G managed the whole process to ensure everything went seamlessly.
I purchased a Mercury Grand Marquis with 152,000 miles, as is.Soon after, I experienced a problem with the brakes, and I thought, Oh well, as is means as is. I called my salesperson, Ralph Geary and explained the problem. With the help of Ralph, his manager Jay, and the service manager Ed, my problem was solved within one day.I have purchased 60 cars in my life, and my experience with this amazing staff at Golling is the best I have ever had.If you are looking for a used car or a new Kia, see Ralph at Golling. You will be very happy that you met Ralph, and the caring staff at Golling Kia.Tom Torgerson, Royal Oak
Great experience working with Steve and Ralph. They were able to get me into a new KIA Soul very quickly at a great price. Come here if you want quick and easy pricing.
Great attention to detail. They go over everything with you about what was done. Make recommendations to you. They do not try and sell you on something you dont need. I had a great experience.
I have been shopping around to figure out where to go next after my current lease. I stopped in to golling and wasnt sure on what I wanted. I spoke with Ryan and he answered all of my questions and help me make up my mind.Best sales person I have dealt with and this is my 5th lease. Will recommend to all of my friends and family.
Kern was very professional and my experience was fast and seamless. Picked up my stinger in 30 minutes!
Stephen Bessette in sales was knowledgeable, kind, and helpful. A very pleasant and relaxing experience and the only surprises were the nice kind: unexpected features on our Carnival, how the floor manager Steve personally ensured that my phone and 911 was correctly synched. The gentlemen in the service department were kind and attentive. Every person greeted us with a genuine smile; we were not pressured or pushed in any way, just informed and allowed to make our own decision. Bella’s in finance was excellent, through and accurate. Exactly the way a car buying experience should be. We drove over an hour to come here due to the reviews and we are so glad we did.
Jeff White is well experienced in this industry and provided great service for 2 different transactions for me and my wife!
Ryan K. was easy to deal with and made the whole purchase process smooth- even with the supply chain issues going on. Love the new Forte.
Great working with Steve Bassette and Mindy Vance today on a new vehicle purchase…process was smooth & efficient all the way!
Excellent service, from all people from different departments to handle an out of state purchase. They were very patient and the willingness to research and get the numbers straight was outstanding. They understand that buying a vehicle already presents enough pressure already that no more is needed when you arrive. Our salesman (Kern) did an excellent job and his team behind was right there to assist as needed. GO Golling!! I was very pleased.
Can’t say enough amazing things about Golling KIA! From start to finish we received the best and most friendly service. Karanjit was extremely helpful and patient with us while showing us how everything in our new car worked. Buying the carnival was so easy and enjoyable with all of the people who worked there. Thanks again! -Stephanie
Ryan and kern were absolutely outstanding l. Answered every question I had. We’re very knowledgeable of the Kia brand and helped make sense of my purchase. I often feel rushed and forced into things at a dealership and that was not the case at all here, I left feeling like family 5 stars is not enough. Management should treasure and hold on to these gentlemen tight
Jeff White was super helpful, nothing seemed confusing at all. Definitely made the process very simple.
Top notch experience yesterday afternoon with Austin in Sales. Go to him, he will take good care of you. Finance department is phenomenal as well. Im very happy in my new Sportage!