George restored my truck to showroom condition!

George and his guys are the absolute best. We blew a tire on I-95 and AAA wrongfully towed our car there. He plugged it from the kindness of his heart and called a colleague at a near by tire shop to help us. As a very inexperienced driver it was like dealing with family. This is exactly the type of small business we need more of in this world.

Absolutely spectacular customer service and job performed by George and his staff. Timely, prompt emergency service performed on my ‘99 Camry. Super grateful, thanks a million!

Son backed into a car at the school parking lot. Very minimal damage. I spoke to George, who was as nice as can be. Within a few hours he had the parts on order gave me a VERY fair price for the work. I couldnt have been more satisfied with not only the quality of his work, but also with Georges customer service. George, you just got a customer for life!

I was sideswiped in a parking lot and needed an estimate. George looked at it, declared it could be buffed out at no charge, and told me when to bring it in. The work was of excellent quality and performed while I waited. To have done the work for free was a kindness I will not forget.

I Am The Owner Of Madison Auto Body I Am Sorry If I Am Disrespectful to Some People When They Stop By. I Spend The Day Getting People What They Deserve To Get From Insurance companies and Getting Them To Pay To Fix Your Vehicle The Way You Would Want It Fixed With Original Factory Parts Not Aftermarket or Used Parts That Most companies Want You To Put On Your Car. So Some Times I am A little Nasty So I Am Sorry. I am here To Fix Your Vehicle The way You Would Want It And I Can Tell You Only Factory Parts Will Be used And All Work Will BE GAURENTED SO If You Want Some One That Will Fight For Your Right As A vehicle Owner IN This State And Will Fix Your Car Correctly We Are Your Shop

I highly recommend Madison Auto Body. George went above & beyond for me. After doing a repair for me he arranged to have work done by another body shop that was not done correctly by calling my insurance company to get the work repaired. He helped me in a way that was outstanding. Great experience !

Great friendly place with the best customer service that I have seen in a long time. I would highly recommend this place for something as minor as a side mirror replacement! George is an ACE!

Great operation, clean and on time. I dropped pickup truck on Monday they said it will done Friday. Paint work is mint!

The owner and I had spoke on the phone regarding an unfortunate Christmas Eve incident between my car and a deer. I had told him that my father would be bring the car in and what time would work for him. We set up the appointment and he was very nice, saying how glad he was that I was ok and asking me about Christmas, etc. Come the day of the appointment, my father brings the car in to be greeted with an awful attitude, saying I was supposed to bring my car in the day before and that he wouldnt look at it because my car is dirty ( which he proceeded to lecture my father on washing MY car) Please keep in mind this is right after I returned from a snow storm in NH to below zero temperatures! He never bothered to call me as he said he would, and did not even look at my car because it was dirty. I have used him before but after this incident it will be the last time without a doubt!

George did a fantastic job on my car. I came to him after hitting a guard rail and now my car looks like it is brand new. The repair only took a couple days and they did a beautiful job detailing it.

This is an autobody shop that did great work and did it on a timely basis. They took care ofMy vehicle after I hit a deer one night which was dramatic enough. I didnt have to stress about getting it repaired plus the enterprise rental is right next door.

Honest as the day is long. We left Hammonasset Ford being told we needed a whole new $250.00 light fixture in the rear of our Volvo. When they looked at it here, we were told it was just a replacement bulb, I think I have one, he came back, installed it and said no charge, just come back when you need something else repaired and we will be here for you ..... so back we have been. Once this summer and now for a damaged mirror this fall. This is old world, small town, high quality service and workmanship. I highly recommend Madison Auto Body.

Worst customer service Ive ever received in my life. Dropped off my car for repair on a Monday, George was very affable, very nice. He said it would be done by the end of the week and that hed call. Thursday comes and I called him, now the car would be ready Monday next week. Huge inconvenience as I was told end of week. I call again on Monday, it will be done Tuesday. My mom spoke with him separately, she was told Tuesday or Wednesday. Finally I called him on Wednesday morning and George, clearly annoyed and clearly I am a nag and somehow an idiot, tells me 4:30 today. I never once received a phone call from him, I was the one who had to keep calling to see when it would be ready. I go in to pick it up, he doesnt even say hello, in fact the first thing he says to me is, can you have your son stop moving my magazines please? At this point Im a little in shock at how rude and unprofessional and just weird this whole experience is. I comment that I feel like there is a lot of hostility coming from him and that I am receiving some horribly bad customer service. George begins to debase my feedback and belittle me when I requested that we just do whatever needed so that I could get out of there as quickly as possible. Very strange experience... the George that I dropped the car off with was a completely different person when I picked the car up- night and day. This guy George has some serious issues. If you do go here for car repair, just dont go near the magazines on the table unless you want an extra demoralizing experience.

Just picked up my car from Madison Auto Body. George and his team do phenomenal work!

I experienced a tire blow out very near this business. The staff ushered me in and took care of me with open arms. They recommended a service station, called them and changed my tire on the spot. It was 5;30 and they clearly were on their way out for the day. They did not make me feel like I was a burden to them. I would take my business there in an instant. Fantastic!

You would never have know the vehicle was in an accident when finished!

Excellent work!

No Stars! OMG! Never in my life have I ever been treated so disrespectfully! Someone should report him to the BBB!!!! I was recently in a car accident which was not my fault. The other driver’s insurance company gave me a written estimate and told me to go to a few body shops to get some estimates and then show them the insurance company’s estimate and then if there were any more repairs required an adjustment would be made.In the past I have always used Coyne’s Auto Body shop in Westbrook for any body work needed for either my husbands or my car and had excellent service but I needed a few estimates and decided to try Madison Auto Body for my first estimate.First I had to wait about 10 minutes because no one was in the office and a customer who was waiting for him to return said he would be back shortly.When the owner, George, arrived the lady who was waiting went up to the desk to check out. George asked what I wanted. I said I needed an estimate, but why don’t you finish with the lady who was first.He ignored the lady and said I needed an appointment for the estimate and come back tomorrow morning. I told him I had another appointment and it would not be possible. Then he asked what happened to the car. I told him I had an estimate from the other drivers insurance and I needed to get estimates from other auto shops. He wanted to see the estimate and I said, “No. I want to see what your estimate is first.”He then got angry and said, “I know what you are trying to so. You are trying to make money off this”. I said, “No. I need to get estimates and see what the differences are and then decide who I want to do the repair”. He said, “Well, it’s $35 for an estimate and if you get it done here you will get the $35 back.” (Really? Most estimates are FREE!)I again said to him, “If you want to discuss this why don’t you help this lady first.” He ignored me and continued to insinuate that I was dishonest and only wanted to make money off the insurance company! I said,” You don’t even know me? Who are you to judge me? Listen, I need my car repaired and I need to get prices. I am going to Coyne’s Auto Body in Westbrook.” Then he said, “Fine. Go to Coynes!” I was really shocked at how rude he was and as I was leaving I said “Well you just lost a customer.”Well, I did go to Coynes and I was treated with kindness, respect and my estimate was free! As for Madison Auto Body, all I can say that this guy is an arrogant jerk! I don’t know how he stays in business! DO NOT, I repeat DO NOT even consider getting your repairs done here.

They did a very nice job repairing the nasty scratches in my Chevy Silverado SS pickup and I got it back very quickly.

Loved it took care of me got me on the road and great day considering I broke down.