Years ago I got this delivered for about eight years. I love how convenient and how nice the people were that deliver the orders. Always on time an Very friendly.
Jan 2019: Literally the worst company I have every dealt with. They miss deliveries entirely and then charge for it. I had to contest the charge with my CC company. Last I called to speak to a supervisor, which is 9 times over the past 2-3 months, she (Rhonda) laughed at me and blew me off. I was promised calls back from Andrew (another supervisor), and never got them. Customer service is nothing more than a few people who tell you whatever you want to hear and take no action what so ever. Go anywhere else other than Crystal Rock/DS Services. Its almost criminal as they were stealing my moneyMarch 2019 I would like to update this and leave an additional review. One day late Jan all of a sudden a delivery did show up announced after missing at least 8 deliveries. However delivery was supposed to be made on 2/28, it was missed. I called and complained on 3/6 and they said Id have delivery the next day, it was missed again. I called on 3/8 and they said it would be there by end of day, 30 minutes after the delivery driver himself called me from his personal cell phone and said Id have it. I didnt get it. I text him on 2/9 and he said end of day again, and still nothing.I then called Land of Water, they distribute Saka water, and 4 hours later I had delivery. No lie, 4 hours! How can a company the size of Belmont spring miss at least a dozen deliveries after promising me in writing? Never again! Saka water all the way!