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Pleasant Smoke Shop
13 Irving St, Malden, MA 02148, United States
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Pleasant Smoke Shop

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Se
Review №1

Jonathan is great! One of the best to deal with, always great cigars in stock! If you are looking for a top tier cigar shop, this is it!

Ty
Review №2

Fast shipping. Accurate item description. Love these Opus X!

Ro
Review №3

Always have what I want very friendly and hugh selection of cigars

Jo
Review №4

Fantastic service and great prices. Huge selection of cigars.

Br
Review №5

Used to go up to NH no need to go further than P Street, excellent choices, from mid range to the stratosphere, as the weather gets better, so go the outdoor cigar smokers. If only we all could get Trinidad Cigars from Cuba, well maybe someday, in mean time, Opus X and Gurkaha, H Upmanns.

Ca
Review №6

The best local smoke shop in the greater Boston area. The owners here are really awesome people and super knowledgeable of their product. If Steve cant find it, it doesnt exist. Always look forward to showing there.

Lu
Review №7

Ordered from pleasant smoke shop 2x and service over the phone was amazing. Shipping was spot on. I received cigars the next day.will definitely shop again. 👍🏻👍🏻

Jo
Review №8

Excellent shop. Great cigars kept in excellent condition. Always seemed to get a couple dollars shaved off. They’re very nice.Also great conversation and advice. Was having an issue with a humidor, the advice I got was spot on. I enjoy visiting.

汪立
Review №9

Buy my pipe and tobacco there with a good price

Ra
Review №10

So happy to have found this smokeshop. A tradition establishment with a good variety. The Lady there was knowledgeable, friendly, and helped me tremendously. I highly recommend!

G3
Review №11

Owner Steve and Debbie are classy people. Best prices and crazy selection. Youll never know what they might have stashed. Debbie is super helpful and like the store name, PLEASANT. Steve is a true BOTL(brother of the leaf), who is genuinely in love of good tobacco. I always buy my boxes here. Some singles here and there but usually boxes..... I think they sponsor numerous charity events, good people, awesome inventory. I stopped going to all the other local stores and I stopped buying online.

Ha
Review №12

This is a family-run outfit that takes pride in their products. They have state-of-the-art humidors many of which where just upgraded in the past few years. Their cigar selection is eclectic and competitively priced. The family and their employees are all very knowledgeable about the cigars. It is the kind of independently run business which should be a model for all others.

Ro
Review №13

The best smoke shop around here.They always have the cigarette tobacco that I use, but more importantly, the owner his wife and the gentleman that works with them are always pleasant, no pun intended, and as soon as I walk in they are reaching for what I buy, because they take the time to get to know you and you become a friend as well as a customer. Its always nice to deal with a small local retailer that are just nice people.

Lo
Review №14

Best prices around, great selection of top shelf cigars. Great cigar shop, great owners. Hard to find parking sometimes, but worth it! I love this place!

Ro
Review №15

This is one of the best smoke shops in New England! They have a great selection of cigars and very helpful and knowledgable staff. They are also an asset to the community. This smoke shop sponsors a big event at the Shriners Auditorium every year (Cigars, Dinner, Drinks, Raffles, Celebrities, and Live Entertainment) that raises 100s of thousands of dollars for the Shriners Burn Centers. This is the kind of business I want in my community and the kind I feel good about supporting with my purchases.

Pa
Review №16

I was just there. My first time. Great customer service. Really nice place definitely going back

Ro
Review №17

Large selection of cigars and all the accessories.

Da
Review №18

I just called this Pleasant Smoke Shop shop about a complexity with my order and the woman at the front desk truly lived up to the name of the establishment. She was wonderfully pleasant, helpful and professional.I feel bad for any folks that may have had bad experiences but I understand that life is complex and there a lot of variables that enter into the equation then different personalities interact. We only tend to comment on the negative experiences we may have on any given day.After reading a few other reviews here, I had some trepidation but I just wanted to let folks know that I have an extremely pleasant and productive experience.This is a great smoke shop so Id recommend giving them a try. If my few experiences are any indicator, as the name indicates, I think you will be pleasantly surprised.

Ni
Review №19

My favorite smoke shop in malden. Not all smoke.shops have the variety they have especially the Tabbaco . Great family owned business and the owners are very nice and they have the cheapest prices for their products. Other smoke shops in malden are too expensive. 5stars

Ed
Review №20

The woman is very shady and rude. They do NOT sell Kratom. Well i was there 2 wks ago and bougt sum. There was 3 huge boxes behind the counter. Plus rhe illeagel untested dog cbd and all the human cbl oils. Shes full of sh..

Fe
Review №21

This is a great cigar shop. Im working in the area and was looking for some cigars. Very friendly staff as well. Recommended!

Ro
Review №22

Excellent selection and service. JM is friendly and steered me right.

mi
Review №23

Great selection and reasonable prices. Have always found the staff friendly and helpful!

Al
Review №24

Came in from out of town. This shop has a wide variety of different brands, including many limited cigars such as 5+ different sizes of OpusX. I will certainly stop by again when Im in town.

Mi
Review №25

EXCELLENT PRICES AND CIGARS!!

Br
Review №26

Just called looking for a specific cigar. Woman answered and said they had them, but when I asked if they had enough in inventory, she rudely replied, I dont know, I only work in the front of the store. I asked if she could check and she repeated the same thing, even more rudely and hung up. Judging from other reviews Ive read on this store, this seems to be a recurring issue, so Ill be bringing my business elsewhere.

M
Review №27

Awesome people know their cigars and are knowledgeable.

co
Review №28

Honestly perplexed by the conversation I just had with the female clerk at Pleasant Smoke Shop in Malden Square in Malden, MA, whom I met yesterday, was very kind, resourceful, attentive, and believe to be the owner. However, after todays conversations I am convinced I was speaking with DONALD STERLING, the recently OUSTED RACIST OWNER of the NBA LA CLIPPERS!!!!!!!Having made a $70 purchase yesterday, May 29th, 2014 at this smoke shop and unsatisfied with the product ( a hand cranked cigarette making machine), I called to inquire about the stores return policy. The woman who attended me yesterday, answered the phone and stated that I had to mail in the warranty and deal with the manufacturer of the product for any issues with the machine.I kindly informed her that it was not a defective issue with the product but a satisfaction issue, I wanted to purchase the electronic version. So again, I asked about her stores general return policy, and she simply replied very rudely NO! and hung up on me!Mind you, I spent 70 dollars there yesterday and up until today planned to be a regular customer because of how helpful, and nice she was to me. I called back after she hung up on me, and kindly told her that I was a customer of the store and that it was very disrespectful, unprofessional, and rude to hang up on any client out of frustration and that there was no need to hang up on ANY CUSTOMER.She responded by saying, and I quote, with witnesses, Its my F@#%ing store and I will respond however the F@#k I want! Clearly, English isnt your first F@#%ing language since you dont understand what I am telling you...... at which I point I felt humiliated, insulted, and degraded and could no longer tolerate her RACIST remarks towards me. I was in there just yesterday, she attended me for quite some time and it is obvious from my appearance that I am of Hispanic descent.To put the final nail in the the coffin is ironically her self admitting by profiling me by stating that because I did not look like her I could not understand nor speak her language. Whats even more ironic is that I was born in Rochester, NH, USA and grew up fluently bilingual in Malden, MA, attended middle and high school across the street from the same smoke shop from 1991 to 1997, and then attended Boston University. Doesnt get much more AMERICAN than that!!!She instructed me to swiftly return to my country of origin as soon as possible so I informed her I could it make it to her house for dinner by 8pm.Please pass the apple pie!Regards,Carlos N. Ortez, Jr.

Jo
Review №29

Best prices and they know cigars

De
Review №30

Nice place great people

ci
Review №31

Loved it!! Great people

Jo
Review №32

Great place to stock up

Ji
Review №33

Good place

Information
2 Photos
33 Comments
4.3 Rating
  • Address:13 Irving St, Malden, MA 02148, United States
  • Site:http://pleasantsmoke.com/
  • Phone:+1 781-321-3593
Categories
  • Cigar shop
  • Tobacco shop
Working hours
  • Monday:8AM–2PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–2PM
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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