I honestly had a very pleasant experience here. Was looking to buy my dream car. Was greater by the staff and everyone was super friendly and helpful. Mr. K was the salesmen I dealt with and he is amazing at what he does. Will not disappoint. Walked away with a giant grin and my dream car. 10/10 recommend stopping by here. Amazing selection and beautiful cars. Do yourself a favor. MAXIMUM AUTOS IS THE PLACE TO SHOP.

The team at Maximum Auto Outlet was very friendly. I made an appointment see the vehicle I wanted. They called to confirm and the car was was ready when I got there. People greeted me and were ready to aid me as I walked in the door. Everyone I met was friendly and helpful. The bathrooms were not clean but the cars were.

Nice cars. Great customer service. The car we wanted to purchase was sold yesterday! 1.5 hour drive. No car! Darn. Carlos was wonderful. Said he would call if a car came in for us. The only bad thing is the service fee--$895. Outrageous!!

Mr.K worked with me in a excellent manner to provide me with a great price and a great vehicle! Amazing customer service that made the whole buying process much less of a headache. Highly recommend!

I had an amazing experience buying my car here. I found them and read reviews as saw nothing but greatness and so I will add to their 5 star ratings. Not only was MR K fantastic, honest, and as kind as could be the entire staff was remarkable. The finance dept did great by me and I left 100% satisfied. I recommend them to you all. Thank you guys.

My experience at maximum auto outlet was OUTSTANDING, speedy and officiant !! Not to mention Mr. K was a WONDERFUL salesman, got me in the car I wanted that had all the necessities! As soon as I got there we took my 2015 Volkswagen Tiguan on a test drive, everything ran so smooth. The finance guy did an AMAZING job with working with my circumstances, and got my monthly payments at a great rate! I’d give maximum auto a 10/10 if I could, customer service, deals, everything was just GREAT. Thank you again Mr K!!! Be sure to ask for him if you visit maximum auto.

DO NOT BUY CARS HERE! They advertise one price and when you tell them you want to purchase they change the price! Customer service is horrible! Spend your money at a reputable dealership!

This place has a huge variety of cars, the salesmen are actually pretty open and explain if a car has accidents, etc. They have great prices but this is usually because they get them in rough shape or not fully cleaned out. If you want to save yourself money on some cars and don’t mind it being in the absolute best condition I suggest coming here. They have a car for everybody and offer good prices. The main area is spacious, nothing fancy but it works. They have nice restrooms, a full seating couch area and vending machines.

As soon as drove off the lot with my new to me car I was all by myself every problem that came after they said its not there problem, keep in mind that was just a week and some days after

I purchased a 2015 mustang gt with 57k miles on for 30,000. Not even a month of ownership I only had the car for 3 weeks and had to get a shifter replacement 1200 also the car did not have oil when it was sold. Not only that I was told I needed a new motor which would cost me 9600 dollars. I never thought spending that much on a car would lead me to spending 10,800 on a car I worked really hard to get. DO NOT BUY from this company they will sell u a lemon and you will not be able to get into contact with them. All they want is your money go to a actual dealership and pay a little bit more to know for certain your buying a trustworthy car from a trusted dealer.

To make a long review short, I had troubled finding a car in Ohio. Decided to buy a car in VA based on the fact that they had better pricing and I knew that most of the cars that were being sold were inspected. I went on Maximum’s website and searched through their inventory and found a few cars that I was interested in. I called and spoke to a Mr. K and told him what I was interested in and told him that I was flying in. I get there and he was very straight forward with me on what cars would work with my situation and with the banks. Even though I was stressing through the process, Mr. K assured me that he was there to help even if it wasn’t gonna work out. Everything worked out in my favor and I was very pleased with Mr. K’s service. If you decide to buy a car from MAO, go see Mr. K!

I had the most amazing experience at Maximum Auto Outlet today! If you come by ASK FOR MR.K! This was my first ever car purchase and Mr.K couldn’t have possibly made the process easier and more stress-free than what I experienced.Amazing customer service and very straightforward and to the point with everything I needed to know. Thank you so much Mr.K!!!

If you are in need of a car please see Mr. K! Fastest i have ever bought a car. In and out in 90 minutes! Super friendly staff! Financed through Jonathan and he is amazing! Thank you for such a great experience!!!

🌠⭐🌠⭐🌠⭐🌠⭐This was my first car buying experience. Not only did they give me some great deals, they made me feel like an extremely valued customer. Mr K (or Special K as they call him) made me and my boyfriend feel very welcome as soon as we walked in. This place is constantly going, and Mr K was able to handle my needs as well as the needs of others. If could give more than 5 stars, I would

WARNING: stay away from this dealership, wait to you read about my crazy experience with this dealership. I was looking for a BMW M5 F10 (2012-2016) car with a 6 speed manual transmission, the last style before BMW eliminated the 6-speed manual from the M5 lineup. They are very rare, I was looking for two years for this type of car. When I found one near me (less than 2 hours driving time), I contacted the dealer listing the car in Dec 2020. The dealership, Maximum Auto Outlet in Manassas Park, VA offered the car. I drove 1 1/2 hr to the dealership. The car looked really good, they let me drive the car, they provided what appeared to be a really good buying experience. They provided me with a CarFax that said there were no reported accidents with this car. However, this car being rare, I overpaid the Nadaguide value of the car by $8000 to get the 6-speed manual transmission. While the price was very high, I felt that the car was worth it to me, no accidents, mileage not too high. I had a little pressure from them to buy it that day, (another buyer is ready to go now if you dont buy it), I put the deposit down and scheduled the following week to pick up the car. Everything looked good at the time I picked up the car. THEN THE PROBLEMS STARTED the following week, not a mechanical problem that the dealer can wash their hands from but an unexpected issue. Glass starts falling inside my trunk within the first week of ownership, very weird, never had that happen before. I cleaned it up, next week again, little pieces of broken glass, again. After a few weeks of this it still did not stop. I sent a message to the salesperson who sold me the car, they said they would talk to management, no further response, I contacted again, no response, I took pictures, sent them to the dealership, no response. Glass still kept falling into my trunk, into my items in the trunk. This has kept happening through July of this year 2021, if I dont clean it up every other day it keeps accumulating. I had a small incident with a deer in July 2021 and took the car to a BMW body shop, when they did the estimate, I mentioned the experience about the glass. The experts at the BMW certified body shop were quick to point out that the glass had been replaced with non-BMW parts and with bad fitting, wrong moulding. They also pointed out multiple body repairs not disclosed by the dealership. I was not happy, I contacted the salesperson again, then asked for compensation to replace the incorrectly installed glass, and to clean up the broken glass that was still falling in the trunk of the car. They refused, this problem happened on their watch, they either replaced the glass with a badly installed cheap replacement or knew about the falling glass, the dealership could not have had a car for a few months and not see the falling glass. They also failed to disclose the glass and other body shop repaired damage (4 places, front two places, rear side and rear window), they were deceptive, they are the experts, they have hundreds of cars on their lot, they knew what they had and failed to disclose all the known defects. This is a deceptive dealership and you should stay away. They hide behind the CarFax by doing the repairs themselves and then not reporting the repairs. Reviews are the only way to get their attention, besides lawsuits, the BBB wont do anything if the car is not new, so we the consumer are stuck and get ripped off by these unscrupulous dealerships.

Mr. K was amazing! He made sure I got the BEST deal on my 2014 Nissan Maxima. He had all the information pulled up on the CarFax of my vehicle. He let me take it on a PPI (Pre-Purchase Inspection)! He checked the oils & other things in the vehicle like I asked. And he even gave me floor mats!! I recommend him! Thank you, Mr. K!

Mr. K is the guy your looking for. Was able to get a new vehicle in so little time with his expert experience . Very professional man and establishment!!

The guys at Maximum were hands down the absolute most patient with me. This was a gigantic purchase for me and they were very knowledgeable about all of the different brands of cars. They provided honest feedback and never tried to sell me the most expensive vehicle on the lot. I was able to test drive multiple vehicles with their blessing. Never did I feel pressured or rushed. The entire experience was hands down the best that I could have hoped for. Huge inventory! I would recommend this dealer to all my friends and family.

I showed up after driving for hours away, was not greeted by anyone, after finally having a salesman agree to pull the car around, it had many issues to which he began to try to cover up. After driving the vehicle and willing to negotiate with them on those issues they were unwilling to do Budge off of their number. I am in extremely educated buyer, I have bought over 20 cars in my life, and even used to sell cars, the salesman Doug was completely rude, and would not allow me to even speak with a manager. After sometime the sales floor manager came over and did not even apologize for Dougs behavior. They are not a dealership that cares About customers, or their needs. Just for clarity I was looking at a 2014 Hyundai Equis. The trade in value on this vehicle is $11,000. They are trying to sell it for $16,000. In addition to that they have an $895 processing fee for all of their vehicles, so now that brings the vehicle to almost $17,000, when I was merely trying to negotiate $800, they were unwilling to move even slightly. Highly recommend that you do not waste your time here.

We looked over a Jeep Grand Cherokee for a while to make sure it was what we wanted. Mr. K was very friendly and made sure we didn’t feel pressured at all. Very happy!

Mr. K was very professional and very friendly salesman did a great job explaining and showing the car to me. He was very patient with me even though I came in with no appointment he took care of me. Thank you

An easy transaction. We purchased a well-maintained car that exceeded our expectations. Doug was very professional, communicated well, and a pleasure to do business with.We would certainly purchase another vehicle from them.

This is the worst run dealership that i have ever tried to deal with…made an appointment to look at a vehicle…finance department ran my credit and then tells me the car was sold that same day..i asked days earlier if i needed to put a down payment they said no..i talked to two different 🤡 and got 2 different answers as to what really happened …if this is how they run a business then good luck ..i wouldn’t buy oxygen from this dealership if they were the only ones on earth that had it. STAY AWAY

Pedro Rodriquez is the best! We have gone here multiple times and he has helped us every time and made it happen. Very kind and patient throughout the whole process. Highly recommend to anyone looking for a new used vehicle. Absolutely wonderful place to go. Will always go here.

They made me drive 2 hours to see a car that I asked several times that I was only interested if was automatic transmission, they insisted it was, once there they told it was manual but they have different cars to offer me. No cool

I came across this dealership via TrueCar and they had a great vehicle that I was interested in. Special K worked with me to schedule a test drive and was very transparent and friendly. I would have purchased from him but I found the exact car I wanted at another place. Should I ever need a car in the future, I’d definitely check with Special K and Maximum Auto first.

If I can rate this place a Zero star then I would. The worst car shopping experience ever. Very unprofessional staff. Talking to us with his mouthful of burger and mayo on the side of his mouth. Made us waited over an hour while he went and get paperwork for us. Turns out he was eating inside his office until we had to get up and get him to see the status of the paperwork process. Pathetic negotiations on cars with scratches and previous mishaps. Show room cars were dusty, fingers stained and unappealing. Overall a lacking and a waste of time experience.

Mister K treated us wonderfully! Excellent service and a great place to buy a used car! I highly recommend dealing with Mister K directly.

Mr. K helped find my vehicle, he was respectful and attentive. I will definitely recommend him to anyone who is looking for a car because he really works hard to get you a great deal!

Hey I recommend Mr.K he is a awesome guy and will surely help find the car of your best desire for a great deal 👍🏾

Loved the entire process! Got there at 11am, the car I really wanted had sold, Jonathan Sevilla took time show me other options, and I love my new (to me) BMW X5. I was out the door by 3 PM. Jonathan took care of me from beginning to end. He even explained some intricacies of how to get better financing. I highly recommend this place.

I purchased a 2008 Prius yesterday. The pictures online looked worse than when I arrived. The thing was immaculate! Low mileage, fantastic price, inspected, and CLEAN! I couldn’t believe the deal we got. Lowest interest rate I’ve ever been offered and from start to finish this is how efficient this place it.1:30 - me and my girlfriend decide she needs a new car, we look on CarGurus and find the Prius. I call and Jonathan in finance answers. He says to come on in. 1 hour of driving from where we lived.2:30 - we get there and they bring the car up. Test drive it and look it over.3:30 - in the finance office in a matter of five minutes after saying we will take it.4:00 - leaving dealership in a fantastic vehicle, with a 4 year bumper to bumper warranty (Fantastic price on the warranty!)This place changed our opinion of what a car buying experience is. At car max we were there over an hour before we took a test drive on a POS that was filthy. At Ourisman when I got my vehicle I was there ALL DAY and I didn’t even negotiate.I WHOLEHEARTEDLY recommend this place and Jonathan! Thank you!

Mr. K was, easily, the best sales rep we have ever had the pleasure of dealing with. If you ever get a car from here, ask for Mr. K!

FABULOUS service!!!! Mr. K and Dwight are incredibly helpful, personal and efficient!!Highly recommend for your next car purchase.

After getting the run around at so many other dealerships and high down payments called Pedro and he got it done with a way lower down payment and decent monthly payments. He was efficient kind and so helpful and answered any questions I had and was very patient!!!! Got a very nice car with low miles we love it!!!!! Thank you Pedro you rock!!!!!

I bought 2014 Subaru ForesterLot of wind noise coming throw windshield or driver door they didt fix it, 2 days ago my car battery dead and I tried to open the door with key but unfortunately key cylinder not working looks like they replaced the door I ending up called locksmith to open the door .Manager very rude sitting in his office not even come Out to see customers, i bought many new cars from Toyota and Honda dealer there manager very helpful only guy there little helpful is Harris

Great service!! Finance manager help me get the vehicle I wanted. I went to several dealerships prior to Maximum Auto Outlet and they all wanted to push me to a vehicle I didnt want. I have poor credit and Maximum was able to help me. Thanks to all the staff at Maximum Auto Outlet

Very recently purchased a 2015 Ford Mustang GT from Maximum Auto. Overall, the actual buying process was quick and easy. Thats about where the positives end though. This is dealer mainly sells vehicles as is. Roughly 30 minutes after I drove my new vehicle off the lot, the check engine light came on. This mustang only has 33k miles on the clock, so I doubt this is a coincidence that the light came on by itself. More than likely, the dealer cleared the engine code when they received it without actually fixing the problem. The vehicle is currently in the shop being diagnosed, luckily cleared codes are historically shown in the ECM. So shorty I should know if they knew about the problem or not.TLDR: Dont buy from this dealership unless youre extremely mechanically inclined. They will try to pull a fast one on you.

Special K helped me buy my car today and gave me an amazing deal! Thank you for an awesome job!

First time buying a car, staff was awesome and very friendly! Doug was an awesome salesman hands down! I was looking for a new mustang since I had mine for 4 yrs and I always wanted the s550 body I kept going back and forward on the eco boost or GT then went online and saw the black eco boost it was right then and there I found what I wanted

Great experience and customer service! Mr. K was fantastic. I highly reccomend

Terrible phone experience, called regarding a vehicle and the sales person tells me i’m a waste of time and hangs up on me.

This weekend I came by to test drive a Cadillac CTS that was posted on cars.com. I met Daniel, one of their team members. He was awesome in showing me the vehicle. Very knowledgeable of the car and provided outstanding customer service. The vehicle was clean. Had a great experience. Highly recommend purchasing from here!!! Will be back for my next vehicle.

Passed by about 5 people who worked there and I wasn’t greeted offered assistance by anyone. All the cars seemed insanely overpriced. Very disappointed with the customer service, no smiles, no offered assistance, and no greeting. Make sure you know what you’re doing with cars before looking so you don’t get something messed up.

Save your self the hassle and buy from a reputable dealership. I take ownership of the fact that I did not inspect the vehicle I purchased thoroughly enough. The problems I’ve found since I purchased are that the paint is ruined ( I thought a detail shop would be able to get the haze out, but there is too much damage, the front end is out of alignment, two of the tires are worn and need replacement and the windshield wipers are worn. One of the front tire had 20 psi and another had 50 psi. These discrepancies may seem minor, but considering that they issued a safety inspection for the vehicle I find it pretty underhanded.

Shout out to Mr. K. Customer service was on point and the process ran smoothly. They even held the car for me being I had to drive 2 hrs to get there. I did my research on the vehicle I planned on purchasing. It was a One-Owner car with an extensive service history through the dealer. This car looks and rides like new. Inside and out. Appreciate it Mr. K!

Clean cars Hugh inventory and great prices! Mr. K is the man! He is low keyed and knows what hes doing. He helped us throughout the process to get the right car and we where so glad to have his help. Thanks again Mr. K

Lynlee in the tag/title dept is fantastic!! Jonathan was our salesman and he was informative and FAST. It was so nice to go to a dealership where the staff isnt harassing you, and dont keep you at the dealership for hours.We were in and out in less than hour with a great vehicle for a great price!!!

Bought a van here today. The process was quick and simple for buying a vehicle. Mr. K was a great help.

Good evening, im still waiting on a call back from the operations manager about the lemon that was sold to me last month, . the damages of the vehicle1200 - shifter9600 engine600 for a new clutch no call back keep getting told that i am going to receive a call back and not as of yet its been 2 weeks almost . and still getting told that i would get a call back. worst experience ever

Bought a 2014 Kia forte within two weeks problems already started to Pop-up first problem was the back up camera did not work they were fully aware of this because before I took the car home they took it and filled it up with gas for me and backed into a parking spot so they seen the camera did not work when I reached out to them and explain that the camera did not work they beat around the bush like they were going to fix it said they had to order a part never reach back out to me about the part. The GM and the sales associate I believe name was Greg were extremely rude were not helpful at all definitely would not recommend take your money elsewhere.

PLEASE READ THIS AND AVOID THIS PLACE. Purchased a 2009 Audi A3 Quattro with 69K miles for $9000. After two weeks of smooth driving, the Check Oil light came on and car was running very rough. The oil level was showing very low on the dipstick so I took a look underneath the vehicle to find a hole steadily dripping oil (dripping again within a minute or two of wiping clean with paper towel.) I called the dealership and they asked for me to email them photos of the leak and they would call me back immediately after checking out the photos. I never received a call back and then they specifically stopped answering calls from my direct number altogether. I called from a different cell phone number and they answered immediately... When I told them who I was, they say, Sorry, the manager is in a meeting right now and we are not allowed to give you his cell phone number. Can I take a message? I find the managers cell phone number on a previous email I had from him; he answered on the first ring and confirmed that he was NOT in a meeting at all and not sure why the front desk had told me this. He says, But can I call you back in 10 minutes after I get back to my desk and checkout your paperwork? HE NEVER CALLS BACK AND AGAIN, AVOIDING DIRECT CALLS FROM MY NUMBER WHEN I TRY TO CALL BACK. I had my mother call up and he answered immediately again so I know they have caller ID and have my cell number somehow marked as Do Not Answer at this point. Here I was trying to get my fiance a newer, more reliable car at almost $10,000, but it is now undriveable after 3 weeks and the dealership refuses to do anything about it. On top of the huge, leaking hole, there is NO WAY the rotors on this vehicle passed VA inspection (photos attached of rotors with deep grooves). They even refuse to give me the name of the 3rd Party shop who performed the inspection so I can call and research myself. We also had issues with the aftermarket stereo during the first test drive in which they said they would absolutely look at free of charge if we continue having issues. The stereo is now completely stuck on an Error screen which will not allow me to do anything to it and they wont even help with this verbal promise that they made. This is a very shady dealership that is not even attempting to help with the $9000 car they sold with a hole in the bottom of the engine.... PLEASE BEWARE!!!!!! GO SOMEWHERE ELSE UNLESS YOU WANT TO BE RIPPED OFF AND LEFT WITH A JUNKER VEHICLE WITHIN WEEKS OF LEAVING THEIR LOT!

I recently purchased a Mercedes-Benz SLK280 from Mr. K. I absolutely love my purchase! Mr. K made the transaction so easy from the test drive to the transfer from VA to MD registration with no hassels. Mr. K really knows the product line with the cars at the dealership. I would highly recommend them and I would definately buy from Mr. K again.

Mr K is amazinh. Quickest auto buy ever

Saw two cars I was interested in online and paid a visit. Liked one of them and took it for a test drive. Greg was my sales rep and he was very helpful/friendly...wasnt pushy and was willing to let me take it out to my mechanic. The dealer had two different prices for the car on two different websites, and initially was hesitant to give me the lower price, but they did eventually. The paperwork process and everything when I went in to actually buy the car was very streamlined and painless. Overall happy with my car and would highly recommend Greg. Besides the misunderstanding with the different prices listed I would say my experience was positive.

Buyer beware. Make sure you know what you are buying and look beyond the aesthetic. If its too good to be true, it is. They only care in selling cars, not customer satisfaction. The term is AS IS and what AS IS may not be clearly visible. If you dont know anything about cars mechanically, then you better not rely on these guys to tell you whether the car is good or not. Even their warranty is no good as it does not cover pre-existing conditions. And frankly everything wrong with the vehicle found after the sale will be deemed pre-existing conditions.

Thank you so much to “Special K” for letting me buy my first car ! i’m now able to commute between Manassas and Norfolk as I’ll be going off to college in the fall. he was amazing and negotiated with me, as i’m a first time buyer. i’ll definitely be referring many of my friends and family to maximum!!!

I went there on two occasions looking to buy. Both times I was met with relatively either rude or not terribly professional individuals. On a positive side they weren’t very pushy, but on a negative side the cars were overpriced especially for what they were. Low miles? Yes. Windows working? Not all of them. I understand it’s a used car, but when you’re asking well over $5000 what it’s really worth it better be perfect condition. I told them the car was overpriced and they said they don’t negotiate, and everything is as is. It definitely seemed “off” as a place. I will not be returning. I won’t urge you not go here, but I would be skeptical of the seemingly perfect reviews.

Had an awesome experience purchasing my 2013 BMW M3. The staff was friendly and never pressured me. They even aloud me to have my mechanic check the vehicle before I bought it. Finance dept worked fast and got me a great interest rate. I will definitely recommend Maximum Auto Outlet to my friends and family.

Maximum Auto Outlets are great!!! Everyone was very nice and helpful. Pedro helped my husband and I purchase a car and he made it a smooth and easy process.

Most unprofessional place I’ve ever been, this place is a joke. Made an appointment to see a car in the afternoon, they sold it that morning which is understandable, what upset me was they never called to tell me they sold it, so I wasted close to two hours driving there just to find out they had sold the car, then when wanting to look at a similar one, they had us waiting for 30 minutes “looking for the car” so we decided to leave, when we saw the car they were looking for right by the front entrance 🤦🏽‍♂️. Go somewhere else

Poor at contacting you. Nice looking vehicles. Customer service sucks. Never heard back after contacting “joe”. Do better.

I bought a car a few months ago at this dealer Maximum auto outlet. the first month I used it, I noticed that it had a mechanical failure, which seemed strange to me because it was a 2018 car, I called the dealer to explain this to me, because it was not fair that They sold a car in poor condition, but what they told me was that they would not respond to that problem that was my problem and the truth is not fair because I had less than a month of having the car and I had already found a error and did not want to respond. it is very bad that they sell cars in poor condition and do not respond to fix them.

Mr K the man. Kind hearted genuine dude. Just trying to do his job.

I had an overall great experience at this dealership. Mr. K is the best. If you intend on stopping by, make sure you ask for Mr.K. He will take great care of you!

This place looks professional on the outside but their professionalism and integrity is terrible. After purchasing my car, I found that my turn signals stopped working, shifter would either get stuck or not fully go into gear, throttle needed cleaning and could not pass the emissions test that I was supposed to do within 14 days of purchase because the engine light was on. They gave me the run around for 3 weeks before I went up there, threatened to go to the Better Business Bureau and have USAA remove them from their list because they kept trying to keep me from having them fix the issues. They tried to have me pay for the repairs even though the most I drove it was home. Now, 10 months later, my car cannot pass the safety test because the compressor went out and was overheating and melted my serpentine belt which damaged my belt system AND I have to replace the passenger seatbelt system. I have done so many repairs on this car that I basically already paid it off with the money I’ve spent for it. If the car can’t pass a state safety test then it shouldn’t be on the lot for sale.Update: oxygen sensor and lines need to be replaced ($600) and I need a new suspension system ($3,500) cause mine are shot. Be in mind, I’ve only had it a little less than a year and just use the car to drive to work.If I could give this place 0 stars I would

Buyer beware, bought a ford transit at maximum auto outlet. The sales team was good to deal with when purchasing the car. After I drove it home and went to get it inspected, it failed the WV inspection! The car was completely missing the 3rd brake light. I have reached out to the dealer with zero responses to this issue. It appears that they slap inspection stickers on their cars without actually inspecting the car. I know I purchased the car with no warranty, but selling cars that wont pass inspection is wrong!

We bought a great car from Mr. K. He was helpful, friendly, and a real pleasure to work with. Shortly after purchase, our car developed a minor mechanical issue and Mr. K worked with the mechanic team to take a look and repair the issue. Well do future business with Maximum Auto outlet and especially Mr. K. He goes above and beyond to make sure his customers are satisfied. Thanks much!

Pretty good selection. Sales arent high pressure. We test drove a car but didnt purchase. The sales person was a college age kid who seemed more interested in going home for the day.

Worked with Mr. K, and he made this experience fast and easy!

I looked at two used Subaru’s of the same model year and test drove both. I ended up buying elsewhere. The staff were polite but inattentive, I certainly didn’t feel like they wanted me to buy anything.The cars themselves were disappointing. One of the had a “clean” Carfax but you could see signs of flood damage on the interior and the engine bay including heavy rust under and behind the dash. The hood lines was dripping wet and hanging down on top of the engine. Was told it was normal wear.Second car same year much cleaner also had a clean Carfax but I only test drove about half a mile before it started billowing smoke out of the engine. The sales person said they must have spilled when doing the oil change.In short not a bad option but it was disappointing driving all that way to see two cars that didn’t live up to their listings.

Awesome experience. Got there around 2pm and I was walking out the door at 4:50 to my new car. Ernest the sales gentlemen was awesome and Johnathan the finance manager made this the best experience I’ve ever had at a car dealership !

If I could I would have given 0 stars without a doubt. We called about a TSX they had for 10,995. I saw the car a few months ago as well in May. We were just asking normal questions when the sales person became very very rude. We were willing to offer 11,000 in cash with the processing fee included and he got offended by that like we low balled. My friend owns a dealership and said dealers can easily wave that. It is just for them to make money. They are super rude and do not negotiate which is why the car has been sitting for so long.

Mr. K was an excellent dealer! Not pushy at all and was upfront about the purchase details. Very satisfied with my purchase.

We had a great experience! Purchased a used Honda Civic for my 16 year old daughter! Special K was the seller who helped us! He was wonderful! Gave us a great deal on the Honda! I’ll be purchasing more cars for my other soon to be teenage drivers and requesting Special K to help us find the perfect 1st time car! Thank you !!!

Huge inventory! cars for everyone, I didn’t think I’d qualify for a loan since my credit score is low. They worked with me and got me into the vehicle I wanted. Everyone was very professional and they made this an effortless and seamless process. Thank you Maximum Auto Outlet!

Brought our son from New York to purchase a car on Saturday. My husband and son drove the car back home. The next day the car will not move!! Throwing transmission codes. They advised us that the transmission had been replaced and would be u see warranty. Have been calling the salesman Doug for 2 days and keep getting the run around!! My 21yr old handed Doug a check for $29000 and now has a very expensive lawn ornament!!! He has been told multiple times today that the general manager Mario will be calling, still waiting???? Make sure to have an independent mechanic do inspection on car. Or better yet AVOID THIS PLACE!!!!! I will update if we have any resolution. I’m sure they have put the check in the bank. Honestly they should offer to take back this lemon.

Do your research, all vehicles were overpriced and had shotty new paint jobs. I even saw a Toyota Sienna minivan with new red paint on the tires......can someone say auto accident?! Yikes

While the people are very nice and all smiles, the cars are junk! We bought a 2011 Jaguar and had it less than a year when the head gasket blew. All levels showed good, Now were paying on a car with no engine. Engines for this car run about $8,000. Before we knew this issue, we bought a Camaro for my husband. Hes had it about 3 months and now it smells like oil and is not running right. The radio goes off and on randomly, the side light keeps falling out and when we got it home we noticed a deep scrape in the door glass that at purchase wasnt there! When they say as is DO NOT GET IT! Weve bought many cars, new and used before, but this has been the worst experience ever. DONT WASTE YOUR MONEY!

The car has a problem and they said bring it back to fix it and now that I’m calling every day they just saying you have to make an appointment but when I try to make one they always busy…

Mr K is THE BEST. He was so honest and up front about everything and let us take the vehicle to Honda to get it checked no questions asked and helped us get into the vehicle that we need. He had the best customer service we’ve ever received at a car dealership. Recommend this dealer but mostly Mr K!

Wasn’t told about the problems before purchasing the car. Unfortunately, I signed the as is clause without seeing that the car was in an accident. The sales person Jonathan Sevilla, although nice, told us that the car was never in an accident and the car fax didn’t have any thing about an accident. But the car was indeed in a accident. Not even two months of having the car it began to cut off while driving and have other issues. The car didn’t even have a key ( only spare) and a replacement costs $200+ and when trying to talk to them they promise they’ll give you a call back but never do. They just want to sell you cars that have issues without disclosing them for cheap. Please buy elsewhere.

Ask for mr K. Worked with me and was very pleasant and not pressuring. Very flexible and helped me get the car I wanted

Terrible dealership, bought a car that did not have high beam headlights (which cars are supposed to be inspected before sold) the car did not have heat, and was also missing a lug nut on the rear wheel. Took the car back after noticing and they were very disrespectful, and told it wasn’t their fault... Who’s fault is it when they are selling the vehicle. They told me they fixed the heat which was false. Absolutely terrible experience here. DO NOT BUY FROM THESE CROOKS!!!

I’ve bought a 2014 Chevy Camaro here last month and Mr. K was very helpful! The process was very smooth and quick! Now I finally have my dream car after paying off my first car. I would recommend this place if you want to buy a nice car.

We had the pleasure of working with Mr. K.He is very honest up front about the car you are buying and friendly. Very helpful with answering all questions about the vehicle and helping in anyway to make the buying experience as simple as and pleasant as possible.Come in ask for Mr. K. He will take good care of you.

I applied for an auto loan 12 days ago. I called to follow up and the sales person said, we busy and only got like five sales managers. We will call you once your application is processed. 12 days letter, my application is still in process. These are by far the rudest sales people I have ever encountered. The cars must sell themselves. If it is this hard to speak to someone about buying a car, I can only imagine the process if there was an issue. I contacted another dealership and scheduled delivery of my new used car. I am not impressed. John and Mr. K are really good and doing their jobs poorly.

I purchased a vehicle here a few weeks ago and the process was pretty smooth considering I live 4 hrs away. I worked with Jonathan and we had no issues, I was in and out in an hour and a half. So far so good and hopefully no mechanical issues to report but will update my review if necessary. I would definitely recommend them.

They were excellent. The whole process was very quick and easy. And very accommodating given the current pandemic. Very happy with my purchase. Well worth the 2 1/2 hour drive.

Very professional service. Gerardo our salesman was very helpful and courteous. Very honest about giving us all the information on the car we were interested in. Would highly recommend this car dealer.

Very good are nice place to go to get a car

If you’re not from VA, i would not buy from this dealership. My car failed MD inspection & when i took the car back to see if there was anything they could do, they made me wait 8 hours, only to tell me that they just replaced the windshield wipers. Not only was it a huge waste of time, the GM made it a point to tell us that he didn’t care if the car worked anymore because he got our money & didn’t have to do anything to help us. From a past consumer, I would do my best to stay away from this place & their shady deals.

I absolutely love my vehicle. I had an amazing experience with Mr. K. He is the most helpful, professional, honest, car professional I’ve experienced and this is my 4th vehicle. Thank you all for everything I’d recommend all people I know to check you out with vehicle interest.

Mr. K is the best! If you are looking for a car, come see Mr. K! He is one of the best, most respectful and honest car salesman I have ever met. I highly recommend this dealership and Mr. K specifically!

The staff at Max Auto is very warm, friendly and helpful. Unfortunately, from day one, we had issues with the vehicle we first purchased last Saturday for my brother and it seemed like they just kept piling up with each new day. But every time we brought it back, the staff were quick to address our concerns and assure us they would fix the problems. However, after getting the vehicle back from them on Wednesday and having more issues arise, we decided to take it back today and return it. Having bought the car as is, we knew we didnt have any legal right to do so but we needed a car that was going to pass Maryland inspection and this one wasnt going to. They knew when we bought it thats what we needed so we felt they should make it right because thats not what we got. Right from the start, they were willing to work with us. No hassle, nothing. They took the vehicle back and put my brother in a new one as he asked. Im very thankful for all their help. They made what was a very stressful situation for us a lot easier. Even though they sell their cars as is, they really do stand by their vehicles and help their customers as they say they do.

Worst customer service. Ive called 3 times just to get an update on my application. No one reached out to me to advise they received my application and any subsequent updates, which is a dereliction of the duty and responsibility to provide customer service in an equitable and fair manner, regardless of the likelihood of approval or not.

Great car buying experience. They took care of an issue on the car before I bought it as I requested and got me in and out very quickly. I’m loving the car!

I just had an awesome experience with Mr. K concerning the purchase of my vehicle. He was extremely personable, very professional and provided superior customer service. I highly recommend him as a sales consultant because he will take care of you and ensure that you are totally satisfied with the transaction. This was a cash deal so I did not interact with the finance department but I do not doubt they would have been just as phenomenal as Mr. K was. I will definitely send business your way!

I had a great car purchase experience with Mr.K at Maximum Auto Outlet. He is kind, professional and trustworthy. With his help, I was able to purchase a wonderful car at the price I was looking for.

The car buying experience here was good and Nate was a great host. He didn’t apply any pressure, showed us options for what we were looking for and got us in a great car for a fair price. The buying process was relatively quick and painless.