Amazing store with amazing prices! Walked in a a newer dance mom and felt so comfortable and did not feel pressured to buy anything. Walked away with tights, shoes, 2-leotards, and a dance bag!!
Very nice and well organized shop. They are polite and helpful. Itβs very clean. When our requested item wasnβt available, they ordered it and called us as soon as it was available. Thank you for your help.
My daughter was fit for pointe shoes here. Totally incorrectly! When I tried to return I realized they never emailed the receipt. They wouldnt even look it up for me. Staff isnt knowledgeable about products, sizing or customer service. Several families drive to lisle now which is a lot less convenient just so we will NEVER have to go there again.
Caitlin was excellent and informative. She understood my concerns to get my 5 yoβs fit of shoe correct and her clothing to be breathable - my daughter is now super excited about her dance classes! For this mom who is new to the world of dance, the expertise of the staff is invaluable and we will be regular customers going forwardβ¦
I got excellent, personalized service! Definitely recommend if you are looking for dance shoes!
Friendly, professional service. We love getting our dance supplies here!
Very friendly staff who was super helpful when we bought ballet shoes for my daughter!
Everyone is so nice and helpful here definitely recommend this shop for everyoneβs dance needs!
Fast and friendly, we always come to Cinnamon tree for our dance shoes! My daughter looks forward to coming here everytime.
Great Service, many options to choose from! Great customer service!
Great service, personal and knowledgeable! Thank you!
The woman who helped us was very kind, I highly recommend!
We purchased over 350.00 in dance merchandise and paid cash. When we had to return some items the very next day for resizing we were charged excessive price for another just different size. And we were owed 148.00 back and owner stated she does not have cash to give back. She stated a hoarder owned the store before her and if she had knew how poorly kept it was she would have never bought it.. She offered a gift certificate, but in the next breath stated this store is barely staying open. So please tell me why I would have wanted a gift certificate. BEWARE
Great staff very knowledgeable!
Wonderful place and everyone was helpful π―
Heatherβs was fabulous! Very disappointed in The Cinnamon Tree owners. Made an appointment for fitting, traveled two hours and they were closed! No communication, no customer service.
Very friendly staff! Everything I need for my daughters ballet I can get here!
Always extra helpful.
My Daughter and I are new to the world of dance but Caitlin was super helpful and friendly. There is lots to choose from and we were able to get everything we needed. I loved that this was a one stop shop and I wasnβt left going to a million different places to get everything. The Cinnamon Tree has definitely gained a repeat customer!
They donβt just fit you, they will let you know the dress and shoe codes/suggestions for your studio - excellent and pleasant service, and extremely knowledgeable to boot! Repeat customer here.
I went to Heathers on Tuesday at 11:30 & was helped right away. I needed new tap shoes & ballet slippers. The woman who helped me was very knowledgeable about styles & fits & helped me find the perfect pairs. I had to bring my 2 year old with me & she brought out a couple toys for him to play with to keep him entertained while I tried on my shoes. She was so sweet! The store has a big range of shoes, leotards, & dance accessories. A great place for all of your dance needs!
True to their website description. Large stock of dance apparel. Large selection of dance shoes. Staff was very helpful in finding the right size, and fit. I am new to ballroom dancing and they helped me find the perfect shoe. Very reasonable prices!!! Highly recommended and will be my first choice for any if my future dance wear needs.
This is a really good place i recomend it π
Nice shop, exceptional staff. A haven for the aspiring ballerina and pro alike.
Excellent! Heather really takes her time and works with each customer to get the right fit and right item. She is patient and really knows her stuff. She stays connected to all the local dance schools so she can help each student meet their requirements and specifications. If she doesnt have an item you need in stock, she will order it if she can. I dont know what wed do without Heathers!
We spend a lot of money at Heathers. Im very grateful for their rewards program!!! Very helpful and knowledgeable about Pointe shoes and even what each local studio requires. Love it!
This visit was awesome! Got in and got everything I needed in minutes. Really good help was provided
Such a wonderful store! The owner is fabulous. She spent almost an hour with my daughter finding the perfect pair of Pointe shoes. She was so wonderful. They are always so friendly and helpful.
Wouldnβt go anywhere else! The staff is extremely knowledgeable and they have a huge selection of dancewear and shoes. Their pointe shoe fittings are always a great experience and Heather is genuinely excited for each first time pointe shoe fitting. She makes dancers feel comfortable and well taken care of.
Friendly and knowledgeable service. Everything that you need as a dancer is there. My daughter takes ballet and whatever we need we can get right here.
We love Heathers! The owner has always been super nice and helpful in finding what we need. They have an extremely large selection.
Iβve always had a good experience with the business but I was I need of a new pair of shoes for my daughter I schedule an appointment and was waiting for my appointment time when the owner walked right by my car and pulled out of the parking lot.
They are great at getting the girls ready for dance class. They take fittings seriously and explain the process to the kids and parents.
Very nice store with very nice ladies! Helpful and friendly!
Good customer service. Very helpful being a first time dance mom having no clue
The staff was extremely friendly and helpful. For a small location there was plenty of dance clothes and accessories.
I just called this store to ask about pointe shoes and what brands they sell and I am highly disappointed with the tone in which I was being helped. I am a professional dancer with a company in Dallas TX, visiting home for the holidays. I am looking for a specific style, however I have called 8 dancewear locations today.. none have what Iβm looking for... BUT none other than THIS Store have answered me with a nasty tone. Obviously you sell pointe shoes that is why Iβm calling... not for me to ask what βWell what other pointe shoes do you sell?β With a reply of, βWELL we sell plenty of shoes!β That is fine. Tone is very important... you get more bees with honey than you do vinegar. I will happily spend my money somewhere else. Thank you.
I couldnt believe how rude and Nasty the people that worked there were. I came in to ask a simple question about an exchange on tights. They let us know that it was against the policy to exchange tights. We let them know what we were told last time and dropped the subject. They continue to speak to us as if we were illiterate and we didnt understand what was being said to us. They were smirking and chuckling as my mom and I spoke to them. I have been dancing for 10plus years so I have been to MULTIPLE stores but I have never been mistreated in that way. I can honestly say I will make it very clear to the studio I attend and the team in which my sister is on that this is NO place to go.
Great personal service for all of your dance needs.
EXTREMELY helpful and prices are well below even online stores!
Wonderful store, very pleasant and great inventory! Thank you very much for your help, Iβm sure I will be back!
Super friendly staff
Heathers is great! Very professional and they have a wonderful selection.
Amazing and knowledgeable staff. My only go to for my three dancers and even myself!
Went to Heathers to pick out some dance apparel and was very pleased with the service, information and selection. For a small boutique in Manassas they had quite a bit to choose from.
I always go here to buy my dance shoes: its a great store!
They have great things to choose from.
I have been going to heathers for 22 years now my daughter goes.
Great and Friendly Service!
Love the selection and the staff are great!
Outstanding service
Love this place!!!!!!!
The costumer service was astounding! Denise was super helpful in helping me find the right size and even offered me a way I could fix a shoe being too loose in the back. I overall loved the feel of the store and, again, Denise was so kind and chit chatted with my grandma while I was trying on shoes. I 100% recommend this for affordable shoes. I got a pair of black capezios for only 47$! Will be coming back!
It lacks enough variety, once I heard that they said ... competition makes you try harder ...