Working with the Schaller dealership made car buying a pleasure. I was pleased with the time and attention given to me by the salesman and ultimately the manager. The team worked with me on the asking price, added amenities and even picked me up out of state so as to make it convenient to pick up the vehicle. I truly appreciate the low-key sales approach and transparency throughout the purchasing process. Keep up the good work Schaller!

Their service is great. Their staff will greet you cordially, whether you buy cars or servicing your cars. They will give most accurate estimate. I bought my car and also used to do servicing. They have have very good lounge where customers can wait, have some coffee. They have very good inventory.I will definitely buy cars in future.

Jason Stone the service rep was able to squeeze us in and was empathetic to our situation while getting a flat during a Boston to NY road trip. Cannot speak highly enough of the service rep and how much it saved our trip. He even tried to patch it first instead of up selling a tire. Got in and out within 25min!! Schaller Acura is the hero of our trip!

Schaller Acura of Manchester hands down the best service in industry. Their knowledge, compassion and willingness to help that all you need. Thanks to Jason and Brian for squeezing my car for fixing alternator problem.

We worked with Mitch Miller. We met him three months prior to making the purchase as we werent very sure which model we wanted to buy. During this whole time he never pushed us to make the purchase. Plus, everything was very quick, unlike other dealerships. It took them five minutes to give us the trade-in value on our vehicle. We asked for an extra grand, and they said yes. Took us about an hour to sign the paper work. The car was ready the next day at noon.Great staff. Amazing folks. Great dealership.

I had such a great experience at Schaller Acura. My sales person Pedro was great. He wasnt pushy and actually cared about what I wanted. Brian was wonderful as well. I LOVE my MDX! I definitely recommend them.

They always have my back! Every time I go to Schaller they always make me feel welcomed and give me full details on what’s going on with my car. They always give me options and I’ve never felt forced to spend money with them. They aren’t pushy and just want the best for you.

I purchased my MDX from Schaller back in December of 2020 and had a great experience. I took it in this past weekend for it’s first oil change and Jason was excellent. He was extremely friendly and made the entire experience very smooth and answered all of my questions with no hesitation. 10/10 for his customer service skills. I couldn’t recommend this dealership enough.

Left name, number and email twice, no return call or contact for greater than 72 hours. I go to call them back and the vehicle is no longer in inventory.

Great customer service from personnel that handled my vehicle. Jason was amazing! Very personable and always ensured your comfort and made you feel at home. Thank you Jason for your phenomenal customer service.

Service was very well explained to me for my issues in overall excellent thank u Jason.

As usual, Service staff at Schaller were polite and efficient. I was welcomed when I arrived. Service Manager Brian was especially helpful, as he has been so often in the past.

Great customer service department!! After leasing Several Lexus vehicles and a Ford Explorer we switched to Acura. Schaller has the best service department I have every been involved with. 5 star!!

Their service is personal and professional. I brought my car in for service and accessories, and their team (especially Joe) and their team did an excellent job with all of the updates. They were clear in communication every step of the way as well. Ill definitely be going to them again in the future!

Schaller Acura is Great. Just received my 2022 MDX Aspec what a great car. Acura has stepped up their game. This is the 3rd vehicle I have purchased from Schaller, great people to work with and a great service department. I have several friends who I sent to Schaller and they feel the same way.

Service was courteous and efficient. They listened to my request and ensured I was happy with their service.

Mitch over at Acura in Manchester CT was great! He made sure the whole transaction went smoothly for us. I’d recommend you to get your next Acura from their location! No hassles!

Great service....very friendly service department and knowledgeable

Great service appointment. Timely and quick service, kept me posted on what was going on.

First time here love the service and environment was very fast and professional and was informed by service manager Brian about everything step by step and was not force to repair anything or spend more then needed. Thank u for the service made my second appointment already.

I have a 2010 ZDX with 175k miles. The team at Schaller take care of my car...like it just came off the lot....attention to detail, great advice on how to get the best out of my classic Acura...., and top class service.Couldnt be happier.

Great service. All recommended maintenance was clearly listed out, the video inspection was nice to see what was needed and the digital approval process was great especially during COVID. Car was cleaned before it was returned and the service reps weren’t pushy.

Great service I wish they honor me with a coupon with my first visit

We purchased a new 2021 Acura RDX in March, and were very happy with the whole experience. Salesman Michael Kurowski and everyone else involved did a great job. Very friendly staff there, and Michael was extremely helpful and knowledgeable about the vehicles. The vehicle is awesome to drive! Today was the first service and oil change, and service advisor Jason was outstanding and attentive, and friendly! Very quick visit, and a pleasant experience. Service tech Dave Jones was professional and thorough. Highly recommend Schaller!

They seem to take great pride in satisfying their customers. When I pulled in I was greeted with a smile and given a rundown of whats gonna had. Not only was that nice but the video of the inspection was pretty cool.

I drive a Honda Odyssey and I go out of my way to bring it here because I LOVE these guys so much. They are always honest, friendly, and accommodating. They have excellent communication and you can even schedule your appointment online! Honestly, I am considering purchasing an Acura from here in the future just so that I can give them the business. It really shows how great customer service helps you feel good. I never dread getting work done on my car like in the past because I always know they are going to communicate well with me so that there is no surprises. Im not sitting around wondering whats wrong with my car or when its going to be done like at other dealerships. Definitely come here...you will not be disappointed!

The great service professionals at Schaller make each experience positive and make me want to continue buying Acura cars!

I had a great experience with Mike Uhlman at this dealership. Extremely knowledgeable, efficient, helpful and truly a pleasure to work with. This team and dealership is top notch! I highly recommend!

Very happy taking my Acura here. Service staff is friendly, helpful, professional, and honest. Comfortable, spacious waiting lounge--felt safe during pandamic.

Sofia Guzman- CT...I had a great experience shopping for my new RDX. Mike Uhlman is phenomenal and exceeded my expectations. He was very attentive to my needs, answered all of my questions and concerns. He is extremely knowledgeable about the car facts and features. Also, Brian and Jeff made the purchase/paperwork painless and seamless. I highly recommend this dealership. Thank you guys!!

The staff is always friendly and helpful.

As always, the staff are all wonderful, helpful, friendly and the work is impeccable.

Jason is very courteous, knowledgeable and helpful during my visit to service my Acura MDX 2017.In general I am a very happy, and satisfied customer.

Knowledgeable and considerate and thorough. All details explained. Service right on time. Loaner car was a huge bonus. Thanks Jason!!

Great experience ! I was taken care of very well and loved the time i spent there while waiting for my car to get finished !

Jason was amazing. Took time to listen to all my concerns

Ive had two good experiences at Schaller Acura. I purchased an RDX there and recently got an ILX. Mike Ulhman was my salesman each time and was great for both experiences. Brian Savo also helped me get financing for both of my buying experiences. They were both helpful and not pushy at all

Always Great. The industry standard of excellence.

These people are the best!

Great service no surprises everything excellent

Excellent service all the way around!!

Always receive excellent service. Wouldnt take my car anywhere else.

Outstanding service as always. Great team

This was the second RDX I bought from Schaller. I went back because my first experience was terrific and every time I took it in for service I was impressed with the treatment and service I received- top notch! Mitch was a great salesman and he helped me get the deal that I felt was fair and that I was comfortable with. I highly recommend Schaller for sales AND service!

Great service department. Couldnt find what was wrong with my vehicle. Brought it to Schaller Acura and they had diagnosed and fixed the problem within 24 hours. Best of all, super convenient and within my budget! Highly recommend

I was having problems with my Acura RDX that I had not even made my first payment on. I took it to the place where I bought it and they could not find what the problem was. I brought it to Schaller Acura and Jason took care of me, even though he was closing up for the day. Jason gave me a loaner and assured me that they were going to take care of me. A day and a half later I was able to pick my car up fixed and cleaned inside and out. I cant think of and other place I would bring my car. Thank you Jason and the entire Schaller Team, I know where to buy my next car!!!!

Good service and good service advisors

Spent 30 minutes standing around waiting for even an Hello in the showroom.If that’s what I can expect for customer service, not buying a $50k vehicle here!

We first made web contact with Rachel and Mike met us as we arrived at the dealership and closed the door to our car. He walked us through the myriad of features of the RDX 2019 and took us on a non-rushed, versatile test ride. The entire process was very professional and enjoyable! He was charming and the entire dealership provides a warm, welcoming, knowledgeable culture. On pick up day, as I opened the drivers door, I discovered a single red rose! Awesome touch and yes, I felt mighty special. Mike again spent time to make sure we had an initial handle on all of the features, accessories, and tech of the vehicle. Joe Greenberg handled all of the paperwork with organization and ease - never felt the process was tedious. James Merrill introduced himself and chatted for a bit when we arrived for a test drive and preview. When we picked up the vehicle, Peter Reeve greeted us and introduced himself. The professionalism and willingness to help support a customer is strongly present.

I found a car a friend was looking for at this dealership and she ended up purchasing from here. Sales rep was very knowledgable on Acuras, patient, and non-pressure. The showroom was exceptionally clean with free beverages and snacks. My friend loves her new Acura. It is a beautiful car!

They provide excellent service

Great experience buying my first car from an actual dealership! Mike was a great salesman and Bryan was also great helping me out with the paper work!

Always top notch!😋

Thank you Mike, Brian and Gang. What an excellent experience I had in purchasing my new 2020 Acura RDX. The process was painless and I would do it again in a heartbeat. Mike was kind enough to come to my home on Monday, as unfortunately he was off when I picked the care up, to go over any and all questions I may have had. Thank you for being such a great team. I look forward to working with you again.

Great service reps. Got a ride to work and picked up on 1 day service. Clean loaner provided for jobs that took longer. Not really liking the new sedans from Acura but Schaller is great.

Great customer service and professional.

Very relaxed and friendly dealership. I felt no pressure at all and very comfortable at the dealership. It was like you were talking with friends. I purchased a car and traded one in, and everything went smoothly. Both Michael and Brian were professional and easy to deal with.

Salesman were very pleasant and inviting. Offered us water as we waited to look at vehicles. Also very knowledge about cars and performance compared to other auto makers.

This is my go to dealer for any service on any of our familys cars, trucks, or suvs .... Jay in service is the best the industry has to offer. Dropped our MDX Off for new tires this past thursday... my wife had a procedure at manchester hospital where she could not drive after . Being that said, we could not bring two cars to manchester .. i called jay first thing 7 30 am and asked for a loaner .... there was no hesitation whatsoever . All he said was come get it, see you when you get here. Being A Business Manager for a big Auto chain this a huge plus for any customer..... this service lacks from most, if not all service departments elsewhere. I highly recommend Jason, and the service Department... well done Guys

Bought my 3rd Acura this week. Each and every time the Customer experience at Schaller has been excellent ! Mike Uhlman was my salesperson. He is extremely knowledgeable on the brand new redesigned 2021 TLX. Mike is very pleasent to deal with, There never is any pressure in negotiations. He takes the time to consider all your concerns as well in provding you the best options. Special mention also to Jeff Norwood for the fine job he always performed in the past as well as currently. Great Auto dealership !

My husband and I drove to Schaller dealership from Massachusetts because they had our dream car!! I was not only amazed at the great customer service and how easy the whole process was! Ive never experienced such a stress-free car buying process. Brian was very friendly and answered any and call questions with a smile on his face and with straight forward answers. We honestly felt well-taken care. They knew we traveled a little over 2 hours to get there and all paperwork was ready to go and they stayed in contact with us while the car was being registered at the DMV.Teri was very friendly and it felt natural..not forced! which to me,..means a lot! Teri knows her stuff. She helped us, the customer, our setting in the car. This was one of the best-experience weve ever had and would be willing to go through the same process in the future.

Lease was up for renewal and I worked with Jeff & Brian on obtaining new lease. Stellar customer service and extremely patient! I have been waffling on getting a new lease for a few months now. Jeff and Brian worked to get something I was comfortable with. Love the new car! I was not very pleasant to deal with at times but Jeff & Brian were very accommodating and understanding. Joe G. assisted with the financing and was super friendly & thorough explaining all the details. I have been an Acura, specifically a Schaller Acura of Manchester customer for over 25 years. Love the Sales Team and the Service Team are like family to me esp. Dave & Brian. Thank you all for your friendship & support as well as ensuring a relaxing experience. Michele

Fast talking dealership that loves to hide fees to that long contract at the end of the deal .prices are good . But Im almost 100% positive thats because they know theyre going to get you with those hidden fees at the end an ooo how do they add up... Hidden doc fees.. Vin etching fees ..winter protection insurance..locking lug nuts added without telling you there a $200 option and hidden in car price ... Ya the list goes on .dont believe me go down an ask them to price a car youre interested in on paper in detail not just a price ask them to right out a purchase and sale and take the day to look it over watch the fees pop up ...

Great experience. Very professional and listen and work with you to get what you need. Highly recommend buying your Acura from Schaller! Big thank you to Rachel, Jeff, and Brian who made this purchase so pleasant.

Need a car...talk to Mike Uhlmam.Service department is 5 stars

Love the selections and service was great!

Great customer service, and willing to work with you to get you into the vehicle of your dreams. Of course with a credit check

Mikes the man! Very patient, very knowledgeable.

I brought my car in to figure out what was wrong with the transmission and all they did was put it on a scanner and tell me what the code was then charged me $157 for that when I already did that on my own they didnt troubleshoot anything they didnt test any circuits electrically all they did was offer me to change my solenoids for $1,400 after I already told them I changed all the sensors and solenoids and even changed the transmission and the issue persists.and so basically getting things diagnosed is really just guess work change everything till problem is gone I find that very unprofessional and lazy.

Teri was great. She was knowledgeable, personable, and professional. She took her time and made sure I got exactly what I wanted and even took time to set up my vehicle with my preferences.

I love Schaller Acura! Ive been a customer since 1997 and continue to come back for the excellant care in both Sales and Service.

The service was great

Jason is awesome!

Well.. I got a follow up text to make sure I was happy with my experience. Reflecting I decided to write a review, and saw the good reviews already posted (not surprised). I dont have an Acura but ask them to service my Lincoln. First the price was cheaper, and the experience was second to none. My car was washed and vacuumed after service... Its not just that, they were NEAT. Anyway.. nobody wants to read a long review. Five Stars and dont change!

Very fast service. Less than 30 minutes for an oil change. Joe has great customer service too. Even personally updated my maintenance logbook in my car. Will visit them again. Will be even better if they offer soft drinks rather than just water.

“Excellent experience working with the Schaller Acura team.I recently leased a new MDX from Schaller Acura. I worked with Mike Uhlman who was extremely knowledgeable and helpful, particularly with all of the technology. He followed up promptly and answered any questions. Mike, Brian and Team were very efficient with completion of all paperwork. I highly recommend Schaller Acura to anyone looking for an Acura. Awesome experience!

We are very fortunate to have Schaller Acura in the CT area as a premier Acura dealership. I have been doing business with Schaller Acura for the past 10 years, and the dealership is nothing short of exceptional.The sales folks are respectful, kind and considerate, and NOT pushy at all. Any of them are great folks to deal with and they will ensure you are 100% satisfied with your purchase.The service department is also exceptional. The team is fantastic at getting you in and out, they dont up-sell services and are completely honest and open about what you need for repairs and what can wait. The technicians and parts team are fantastic and can repair or get you whatever you need and its always done without issue.A great dealership like this is a rarity these days.

Service Department is worst of all!Dont get fooled by amazing reviews. Most of them are for new car purchases. If you love you car, time and money, I would urge you to get it serviced from somewhere else.

This was my first time buying/leasing a vehicle on my own, and I was immediately put at ease when I started to work with Mike. Mike was patient and very knowledgeable from step 1 of the process. An added bonus is that he is an all around personable guy; he made jokes and really listened to my questions and comments/concerns. When we began the process of doing the deal, Mike was honest and willing to work with us. He brought in Pete, the general manager, to work with us to meet our needs. When we began the final step of leasing the car, Mike took the time to go over each function and make sure it was set up exactly as I wanted it. He stayed past closing to show me numerous features in the car. I left feeling really great about my experience, and feeling very well taken care of. I can easily see why this dealership has been around so long and has such a great reputation.

I had a great experience with Schaller Acura. My sales associate, Mitch, was very knowledgeable and not pushy at all. I came in knowing what I wanted and the process to get my new lease was quick and efficient. They were able to transfer my plates on mt old lease and have my car ready the next day. I will definitely recommend this dealership to others.

They are wonderful!

Excellent Experience! I owned a car for 9 years and it was time for a new one (lease). Michael was great, very informative, and new his (stuff). No pressure which I liked. Also, the sales manager James Merrilll was awesome. While checking my car for a trade-in he found something wrong and fixed it on the spot, and still gave me a good price for my trade-in. I recommend them to anyone looking for Acura and look forward to dealing with them in future. Great team.Thanks Michael and James

The place where they treat you like family. I love the way they explain everything to me in a language that I understand..

I do not write many reviews, but felt like this one was worth writing. I worked with Rob Horton on the potential purchase of a new TL. From the moment we began speaking, he was very professional, knowledgeable, and respectful. I never felt any pressure from the beginning to purchase the car immediately, in fact quite the opposite occurred. He was more concerned with ensuring all my questions were answered and that I would be happy with the car, than making the sale. This is a breath of fresh air in the auto industry, where high pressure sales tactics are quite the norm. I left the dealership that day without making the purchase, only to return the next day to show my wife the car. Rob again was more than courteous and never did he make me feel like I was an inconvenience to him, even though he had already spent a significant amount of time with me the day before. Once again, he made sure all of my wifes questions were answered, and was more than helpful along the way. We made it back to the dealership where Brian was able to make the numbers work, and we completed the sale. It was by far the best car buying experience I have had and would definitely return to Schaller again for any future car purchases.Thank you for a great experience!

They sold me a 90k mile package before I did research on what it consisted of. I was at work and quickly answered yes when asked. After looking into it further, I dont think it was a wise use of my money. Ive researched what it entails and the price I was charged was HIGHLY inflated for the value of the service. I have had a huge case of buyers remorse ever since. Its not a pleasant feeling. I really liked their service up to this point. Roger was a wonderful host when I used the shuttle service. However, Ill be looking for another shop to service my Acura. I recommend researching service options before committing to them.

Great experience with these guys, Mike U. & Brian, who helped me in getting my new MDX. This is my 3rd lease so far and will remain a loyal customer. Highly recommended car delearship and very professional team of people.

The service department is excellent!! David and Brian are awesome, have been doing business there since I was a teenager and they have both been honest and super friendly since I started going there. Even when I did not have an Acura for short amount of time I took that car there as well. I am not sure any of the mens names in the garage but they have done excellent work on my car I have never had any type of problem after work was completed. Customer for life !!

Be aware that service is NOT guaranteed in this place! Staff are friendly and nice. But the service is sometimes unsatisfactory, yet worse it is not guaranteed. They resurfaced the rotors to fix brake vibration. It was not fully resolved. They admitted that rotors should be replaced. So the service was unsuccessful. However, they refused to count previous payment toward replacement.

James provided a comprehensive and thorough review during our test drives of 3 different vehicles. Although he was new to us, we were treated like loyal, old time customers. He was gracious with his time and patient with our questions. This particular visit did not result in a purchase but we will be back the next time around and we will seek out James to handle our car purchase needs.

After a frustrating experience at another dealership, I was very pleased with the cordial staff at Schaller and their willingness to offer me the best possible deal without pressure or hassle. They were very accommodating and did their utmost to ensure my satisfaction upon receipt of my vehicle, addressing any issues immediately. I would highly recommend this dealership and look forward to working with them in the future.

Brought a friend to help me navigate the world of car dealers; Ive always bought privately owned vehicles and thought i would be intimidated. I was not! I was treated respectfully, patiently, (I have a lot of questions; as did my friend) and with genuine concern to educate me on the process. Michael Bansak was my salesman, he never made me feel pressured, he wanted nothing but for me to be comfortable with my decision. I had the benefit of experiencing their waiting area, (with coffee, waters, TV couches, etc.) and hearing from total strangers that they have bought all their Acuras from Schaller and they love the service team. I bought and it feels good and that means everything. Love my wheels.

This was my first purchase at Schaller Acura. A friend of mine had strongly recommended this dealership to me.My purchase experience was outstanding. James Merrill showed great understanding of my needs. What impressed me most was that there was no time wasted, as I hear often from other customers complaining about how long it takes, in getting the deal done. My total time spent at the dealership was around 1 hour!Jim was very thorough about getting me familiarized with the car at delivery. He spent a significant amount of time explaining the technology, the usage and what most other customers like about a certain feature in the car. There was no rushing me out the door to get to the next sale!Ive had the Acura RDX for a little over a week now and I am loving it.As promised, Jim was kind enough to call up and check on me. He wanted to know if I wanted to come in again and go over any feature in the car I didnt understand.I would like to give James Merrill and Schaller Acura the highest rating possible. And I would like to thank them again for a great deal!

Great experience, Mike was very professional and I was able to take home the car within a day. Thank you!

Everybody was very accommodating. The staff is very friendly, knowledgeable and not pushing at all. James Merrill was extremely helpful and patient letting us make a decision on our own without trying to influence us into buying the car. Negotiations went very smooth and price that they give us upfront was great. At the day of the pick up he spent good couple of hours going over the controls of the vehicle. Overall buying experience was excellent.

Excellant dealership and service department. Great folks working there.

We purchased a 2013 Acura ILX from Rob Horton, this past weekend. The whole process was a perfect car buying experience. Rob was professional, knowledgeable and had a wonderful personality that put us at ease. We were so pleased, we shared our experience with the general sales manager.Without a doubt, we will refer family and friends to this dealership and Rob!We also appreciated his follow up call, the following day.

Teri Lupacchino was fantastic and professional to work with! She and Peter Reeve made the process extremely easy. I went in on a Sunday and drove out with my new car on Monday. The car buying process should always be this easy!

My first time using Schaller (service department for air bag actuator recall) and they were wonderful.. Cheerful staff, extremely clean customer areas, service completed in time estimated, car washed as part of service (and, remember, this was a recall - I didnt pay.)Cant recommend them highly enough.

I was shopping for a used Toyota Camry XLE online and found that this dealership was offering one that I may be interested in looking at. I had about a 35 mile drive to the dealership and found the car on the lot. I was greeted by a very pleasant and professional salesman (James Merrill). I test drove the car and it was just was I was looking for (for my wife). Jim and I worked out the deal, he was very easy to deal with and no pressure at all. I have purchased over a dozen new and used cars in my lifetime and this dealership by far was the most pleasant to do business with. I will highly recommend this to all my friends and associates.

Joe was very professional and most kind. Thank you Joe for looking after me!