Smiling helpful staff said hello as soon as I walked in the door. Very knowledgeable of their products and it helped me find what I needed without walking around a lot. Good supply for variety hope Hardware store products. I recommend going here.

Very friendly staff. They helped us special order a kiddie pool for our daughter after they had sold their last. Extremely professional and committed

I purchased a chain saw here. They where great! Showed me the features and even took it outside and made sure it started for me. You can’t get this service at the big box stores. Got an extended warranty for purchasing true fuel for the chainsaw. Great deal, needed gas any way !!.

I would love to support a more traditional hardware store over the big box stores but I just cant. Their selection is minimal, which is a tradeoff youd expect and I can live with. Their prices are very, very high on hardware. Again, I might be able to live with this tradeoff. I needed a particular screw and bolt and wanted to buy an assortment. The price was $30 instead of $10 from the big box store. If I loved the store and/or people I might be able to justify the premium price.However, the service is not good at all. In the past, Ive not found them particularly knowledgeable and in this particular instance, I was waiting in line with four customers ahead of me. There were literally FIVE employees behind the counter and only one of them was helping check out customers. The other four were either yucking it up or doing paperwork or something. Lousy customer service.

Bought a Stihl chainsaw online and picked up in store. Saturday morning and the store was busy but Charlie greeted me at the door. The chainsaw was up front, ready to go. Charlie clearly knew his stuff and demoed how to start the saw and keep it in tip top shape. Terrific experience and a great store with huge assortment including a high-end flooring showroom.

Charlie at Ace went above and beyond for me and I truly had the best customer service experience. He was so awesome and should be recognized for his amazing work! Thanks Charlie.

These guys are great. Wide variety of products at hard to beat prices. So many weekend projects lead me here, and they always have what I need. Quicker and better service than home depot or lowes.Thanks to the crew at Hanover st ace hardware!

They always have everything Im looking for and their staff always helps me find exactly why Im looking for right away!

I love this place!!! Im always greeted with a smile and offered help or assistance. The staff is not only helpful but knowledgeable!!! Affordable and convenient! This place is my go to before any other store!!!

I purchased a mower last month at this ace store. It was very easy to do online and curbside pickup. My mower had issues over the weekend and the guys came, picked it up, fixed it and brought it back. This is exactly why I wanted to buy local. Awesome customer service. Thank you!

Love this place. Tools, paint anything. Charlie is very knowledgeable if you have any questions about anything you need help with!

Great small town service, in the city.