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Kupper Subaru
805 E Main St, Mandan, ND 58554, United States
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Kupper Subaru
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Tr
Review №1

Zach Wanner is the greatest car salesman who ever lived. It was less of a business transaction and more of a swell time amongst friends. Thank you so much for all the help Zach!

Ma
Review №2

Zach Wanner is an exceptional salesman he makes you feel right at home! Felt like we were just cruising around instead of test driving a car! I also like the fact of the bottom line pricing instead of having to sit and wait for your salesman to run back and fourth checking if you can make a better deal! When you are buying a vehicle this makes the buying process so much better for the customer! Would definitely recommend Kramer Subaru!

Au
Review №3

I had a great experience purchasing my first new vehicle from Kramer. Dylan Buck Elk was very helpful and knowledgeable. Excited for the adventures in our new outback.

Al
Review №4

Dylan helped give me some accurate quotes over the phone since I lived almost two hours away and the quotes were spot on. Helped me get my old car traded in for my brand new Sti! He did an amazing job explaining everything and making the process quick and painless!!

Co
Review №5

My husband and I recently visited to turn in our lease and lease a new vehicle. Our experience was just as good as it was the first time we were there 3 years ago. We worked with Charlie B. both times. Hes super nice, knowledgeable, and helped us get exactly what we wanted. I talked go him several times before we made it to the dealership and he made sure we got the vehicle we wanted. We also worked with Cody S. who made the financial part go smoothly & he was super down to earth. The manager even came over and talked to us for a bit. Overall, we are happy to lease from a place that employees such great workers and makes the whole process easy. Looking forward to coming back again!

Pi
Review №6

Dylan did a really great work for us to have a process of buying a new Subaru straightforward. Not only he explained many of the new Subaru functions, but also behaved in a very polite and courtesy way. Between the time we ordered a new car and it arrival, he informed us promptly an openly expressed his predictions of when it would be available. Such person is an asset for any car dealer.

St
Review №7

Met with Subaru salesman Charlie Bell who sold my family and I a brand spanking new, and gorgeous 2021 Legacy Touring XT. Charlie was very professional, but best of all, a down-to earth salesman. Extremely cool and fun to work with. He was also incredibly knowledgeable toward the Subaru brand and the style of vehicle I was interested in, along with all its included tech & safety features. I already knew what I wanted going in, but Charlie was there to help solidify my decision to go with the Legacy. The entire buying experience was easy and hassle-free. Along with Charlie, the rest of the staff, including Cody Steinhaus from their finance department, were totally friendly, professional, and a lot of fun to talk with. Charlie and the rest of Kramer Subaru, thank you very much for a great service and buying experience. We hope to score our next Subie from you guys at your new location. Take care, and stay healthy!v/rSteven

Su
Review №8

We had a fabulous experience finding and purchasing a new vehicle at Kramer Subaru all in thanks to one wonderful Shea!! She is full of information and worked hard to get us the numbers we were seeking for budgeting the vehicle. Honestly, she worked hard and even over time to finish the deal and send us off smiling with our new Forester. Thank you Shea. You are the reason we made our purchase!!! Brian and Coty were patient and informative as well. What a great team those three make!

St
Review №9

Wow!!! I can’t give this place enough stars! We were traveling from out of state to Glacier National Park when we needed to have work done on our Subaru. Ryan at the service department was awesome! They got it in and fixed the car in less than an hour! Their driver even took us to a great restaurant. So thankful for the excellent service!

Na
Review №10

I had a fantastic, no-nonsense experience with Zach Wanner. The trade in went smoothly, and we feel very happy with the deal we got on our new Subaru. Zach, and the rest of the team, were very open and honest about pricing and other important details. I highly recommend them!

Te
Review №11

My wife and I purchased a new Subaru last week from Kramer Subaru. The process was easy, trouble-free, with no high-pressure tactics. They were very helpful and polite from beginning to end. Would highly recommend the Shea, Brian and the staff (and we love the car!!)

Ge
Review №12

My wife and I came in to check out what the new Subarus had to offer. We were greeted by Zach Wanner at the door. He was extremely knowledgeable about the Subaru brand and guided us towards purchasing our new 21 Forester. Our favorite part of the interaction was the no pressure sales environment. If anyone is looking for a used or new vehicle, we highly recommend Zach and the entire team down at Kramer Subaru. They will not disappoint you. Thank you again for all of the help Zach! We love our new Forester.

My
Review №13

I recently purchased a new Subaru crosstrek.I was a little worried because I had a very bad experience at a previous dealer.From the first phone call, the customer service representative. I called after hours, but was cheerfully greeted, and the gentleman answered all of my questions .The following day we arrived at the dealership. There were two smiling faces asking to help, and we ended up speaking with Charlie.There was absolutely no pressure here. I was asked what I was looking for, and took a few cars for a test drive.We went home, and went on vacation .When we returned home I contacted Charlie to tell him what I really wanted. 3 days later he called me, and he had the car!The people here are genuine. They make you feel like family.Everyone at this dealership went out of their way to make this a very nice experience.My husband told me today that this was the smoothest vehicle purchase ever.I would rate them 5 stars, but they deserve more.Thank you to the entire staff for being the best car buying experience I have ever had!If you are thinking about a car purchase, please go to this great business!I hope to see you folks soon🤗

La
Review №14

I just bought my first-ever Subaru from Kramer Subaru and specifically had a great experience working with Michael Knapp and Thomas. I decided to buy the vehicle over the phone without seeing it first, because I live far away and knew what I wanted. Even though there are closer dealers to where I live, I made an effort to work with Kramer Subaru because of their good reputation and evidence of a loyal customer base, and they did not disappoint through the process.I had many questions and asks during the buying process, since Id always done in-person vehicle transactions in the past. But -- cars go off the lot quickly at this dealership! Michael made himself available and was very responsive -- even when he was off the clock, hed keep me posted on when I should expect to hear a response to my requests. They allowed me to speak directly with the cars mechanical team upon request. The vehicles turnaround took longer than expected (due to shipping delays), but the Kramer Subaru team made sure I was content by going out of their way in the meantime (even by literally delivering the car an extra 100 miles!). I am very happy with my Crosstrek & buying experience so far!

Ju
Review №15

Sales was great but I’ve been waiting for 2 months since I submitted my extended warranty refund, and counting. It’s been 6 weeks now since someone from Finance answered an email, I’ve calling 3 times every week, left voice mails and sent emails with no answer. I wouldn’t recommend this dealership.

Na
Review №16

GREAT service and they did an awesome job working with me over the phone so I didnt have to make several trips. Mike did a great job.

Me
Review №17

Everyone at Kramer Subaru was phenomenal. It was my first time buying a car on my own and they literally held my hand the entire way through it. Dylan is a wonderful sales man and made me feel so comfortable the entire time. He didn’t push anything on me but definitely helped me make the right decisions. Brian & Cody made the financing process a breeze and walked me through exactly what I was paying for, why, and when. Every question I asked any of them, they answered very straight forward and thoroughly. I walked away VERY satisfied. Not confused or wondering. Super happy and excited with my purchase and will be referring everyone their way!!

Pa
Review №18

I brought my vehicle in today and was greeted promptly. They were all very helpful and professional. Great place to service your vehicle - very fast and efficient! Thank you all for your time and attention to detail. Your friendly neighborhood customer.

Ja
Review №19

My wife and I just purchased a new Subaru Forester and were very pleased with the service we received at Kramer Subaru. Our salesman, Zach Wanner, did a superb job of explaining things and we met several other staff members who were very friendly and knowledgeable. When we went to pick up our vehicle, Zach was unable to be there, but had arranged for Dylan to finish the transaction and he too, did a wonderful job. We would certainly recommend this dealership to anyone interested in purchasing a new or used vehicle.

Jo
Review №20

Pleasantly surprised with the sales team at Kramer Subaru. My wife and I came in to buy a green Subaru Outback, which was a seven-year dream of ours. It was a relaxed process and we felt valued the whole way! Ended up with a great price on a 2021 Outback that was ordered exactly how we wanted it from the factory. Brian went the extra mile to get our Outback built and delivered a month ahead of schedule. Charlie was easy to communicate with and made sure everything went smoothly with our sale. Cody took care of us when signing the papers in finance and kept our best interest in mind. Really pleased to be a customer of Kramer Subaru! Looking forward to many years on the road with their sticker on our tailgate.

So
Review №21

I purchased an Outback from this dealership on the 28th. I worked with Charlie Bell on the sales team. The customer service was superb on both the sales and finance team. The whole process was exceptionally quick and Charlie was very helpful in showing me the features of the vehicle and in getting my Subaru Starlink setup.

ba
Review №22

I bought a used 2018 Subaru Forester from Kramer Subaru and am LOVING it! I was scared to go to a dealership to buy a vehicle because I hate being pressured by salesmen. At Kramer, I felt no pressure from my salesman, Dylan Buck Elk. He was very friendly and helpful in making my decision.

Ki
Review №23

Truly delightful experience today at Kramer Subaru. Welcoming atmosphere, friendly and knowledgeable staff. Charlie Bell gave me a great offer on my trade in, and I couldnt be happier with my new Subaru Outback Onyx XT! Thanks Charlie! So stoked to road trip!

Al
Review №24

Ive leased Toyotas for 17 years. With the last round of my lease expiring at Cedric Theel I had had enough with the service and product. I decided to make the switch to a Subaru.Ive been driving my new Outback for two weeks and LOVE it. The comfort, the smoothness, all the features and upgrades compared to any Toyota Ive had makes me sad I did not make the switch sooner.The staff I dealt with at Kramer Subaru was refreshing to say the least. The small town friendly feeling is what you get when you go there and deal with Dylan, Cody and Brian.I went to Kramer on a Saturday morning not expecting to leave with a new car but within three hours they had my trade-in figured out and the keys to the new Outback in my hand. Thank you guys for everything! Absolutely the best!!

An
Review №25

Zach Wanner was my agent. Hes very accommodating to me. He made sure Id get the best experience in purchasing a car. Kudos to you, sir Zach! Keep it up! :)

Ma
Review №26

One star doesn’t even cut it. We have been dealing with this company for two weeks. All that has happened is they find ways to increase price on a diagnostic of my wife’s car. Was even looking at getting another vehicle from them, but hard to do that when no one will get back to you. Literally the worst dealership I have ever dealt with.

Sh
Review №27

Amazing experience with the Subaru staff! They offered me a fantastic deal on my car and I ended up leasing a 2021 Forester. Shea Hillerson was great to work with and highly recommend her to whoever wants to check out a Subaru.

Be
Review №28

Purchased new 2021 WRX STI and the vehicle has been great.

Mi
Review №29

After hunting new vehicles in Bismarck/Mandan - Kramer Subaru exceeded my expectations in customer service, trade in price, quality communication with me and very friendly staff overall. Dylan Buck Elk was my sales specialist and I share his name as a wonderful employee of Kramer.

Na
Review №30

I’d like to say that, they are the best to work with when trying to buy a car. They are not pushy they get you into what you want and it’s a nice and calm experience my sales representative was Dylon and he asked me what we wanted instead of pushing us into something. Finance Brian and Cody were so amazing I think we got approved within 30 min to less than an hour. They are very accommodating to my kids and us for drinks and snacks which my kids loved. I also loved they bring in dogs to try and get them adopted from shelters on Thursday! I would recommend them 100%! Nothing crazy and very straight forward. We gave them a budget and they stuck to it to a (T)

Va
Review №31

The staff is extremely helpful and they spend a lot of time and effort to help their customers understand the whole car-buying process. I was also impressed by how fast they were able to do the financing paperwork. I am very satisfied with their service and highly recommend this dealership for anyone looking to buy a car. Special thanks to my salesman, Charlie!

De
Review №32

I went to Kramer Subaru because I had never looked at or driven a Subaru. I was greeted by the sales manager and he recommended I talk with Shea Hillerson. I told Shea I was only looking and not buying for about a month. She listened to what I was looking for and we took the Forester out for a test drive. I checked out several other dealers/brands and ended up coming back later to buy the Forester. Not only did Shea help but the finance guys Mike and Cory got me the number I was looking for and I drove it off the showroom floor! Exceptional service from all! Thanks!

Mo
Review №33

Dylan Buck Elk was such a wonderful sales person for us! Despite us living out of town, Dylan got us through the process super quickly and he was extremely helpful with all of our questions. I appreciate all of the hard work from him and his finance manager, Chad to help me find my dream car. This is where you want to go!

Me
Review №34

I worked with Isaac to lease a new 2021 Subaru Outback Onyx. He did an awesome job explaining all the different models and features to help me make my decision. It was a seamless transition from my previous lease. I would highly recommend Isaac and Kramer Subaru.

Ja
Review №35

I would like to thank Kramer Subaru and especially Michael Knapp. I went there to look at vehicles and bought a new 2021 outback. The shopping experience was great, Michael answered all the questions we had about their vehicles and his answers helped use to decide on the vehicle for us. The whole group of employees were great, they were very easy to sit with and discuss question we had. The whole experience was great and I definitely think I have found our car dealer going forward in the future, and I will recommend them my family and friends. Once again thanks Michael, we love our new ride.

Mi
Review №36

This was my first dealership buy, all my cars have been third party. In the hunt for a vehicle test driving this and that, this place was one of the dealerships that didnt bombard you or storm the yard. You know the one where you feel like youre surrounded by scavengers? Thus was opposite, they were very welcoming listened to what I wanted and didnt push any higher price vehicles. They were very knowledgeable and answered all my questions. Charlie Bell was the sales rep that helped me out. I had an awesome experience thanks guys :)

Er
Review №37

Bought a new Forester through Becky. She was extremely helpful and was able to answer all my questions. She kept me in the loop and made the whole experience streamlined and hassle free.

Pa
Review №38

I recently bought my 3rd vehicle from Kramer Subaru. I keep coming back not only because I love Subarus, but also for the excellent customer service. Not only the sales department also the finance and the repair department. Thank you Dylan Buck Elk for making my current car buying experience a great one!

Br
Review №39

This is one of the best car buying experiences Ive had. The staff in excellent and friendly. Definitely recommend!

Je
Review №40

Zach was absolutely amazing!! He is by far the best salesman we have ever worked with!! He is knowledgeable, funny, and very patient!! My wife is very picky and Zach was still able to meet her expectations!! We wouldnt buy a car anywhere else, except Kupper Subaru!! Thanks for everything!!

K
Review №41

Good choice when looking for a new car. I had the pleasure of working with Charlie Bell during my visit. He was professional, friendly, and knowledgeable. Good overall experience.

La
Review №42

Zach and the finance guys took excellent care of me and got me into the vehicle I wanted, and I could not have been happier with the service! They even played peek a boo with my one year old and helped her stay happy during the car buying process. I would highly recommend this dealership, and definitely ask for Zach to have a great experience. These guys definitely earned my loyalty for future purchases!

Tr
Review №43

Michael Knapp at Kramer Subaru greeted me kindly and helped make it possible for me to get in the drivers seat of my dream car. Thank you.

Al
Review №44

Purchased a 2016 legacy a few months ago. Charles Bell was easy to work with and answered all questions I had about the car. Would Highly recommend him if looking at buying a car from here.

Je
Review №45

2017 Subaru Outback. Bought new from Kupper Subaru. In a few days we will be putting in the 4th windshield. All 3 that have cracked have cracked in the lower drivers side starting at the edge of the windshield. No rock chips cause the cracking. All 3 crack in the winter months and spread across the driver line of sightKupper (now Kramer) more or less says tough luck. Either an issue exists in the cab/windshield design or sloppy installation.

Ni
Review №46

Friendly, and easy to work with. Made several accommodations to help me!!

De
Review №47

I went to Kramer Subaru with the possibility of buying a Forestor . I was by phone directed to Matt Entze . We discussed the Forestor and then took a test drive. After more discussion with Matt about the Forestor and the outback and all my concerns were answered I went for the Outback.Matt was very thorough and patient with me and has later answered my questions.

D
Review №48

Charlie was knowledgeable, friendly, answered all our questions. Cody handled finance process smoothly. All made our first Subaru buying experience a great one! AAA+++!

Sc
Review №49

Buying a new Subaru from Charlie Bell at Kramer in Mandan, ND, was an awesome experience. He was very knowledgeable about the 2021 Legacy Touring XT we purchased, and was very thorough showing my wife and I the features of this gorgeous car. When we are in the market for another vehicle, we will contact Charlie first.

Ni
Review №50

Great experience buying from Kupper Subaru. They had the higher trim level model in stock we were looking for. Pricing was transparent and they were not pushy with extra warranty plans. Car was thoroughly detailed, gas tank full, and salesperson was thorough running through the cars features and buttons. Totally worth the trip over from Fargo (they would have driven it over to us but we couldnt wait to get our new Outback!).

Da
Review №51

I am from the Northeast, and was road tripping through America in my Subaru. I had all sorts of check engine lights on, brought my car in, and Ryan was the absolute best. He helped me with a rental car so I could explore North Dakota while they ran diagnostics on my car. He kept me updated with what the issue was as well as another issue they had found. He prioritized my safety, knowing that I was going to have 28 hours of driving once I left Bismark. He understood that finances were a concern but that getting home safe was the most important part. Ryan kept in communication with me about when the work would be completed on my car, and was even kind enough to grab some dog food for my dog from the trunk of my car (as they would be keeping it overnight and I had not planned accordingly when grabbing my stuff). They managed to get everything done so I could leave when I needed to and stay on schedule. If Im ever back in the area and able to give them my service, I will be sure to do so. Everyone that I spoke to was so kind, helpful, and welcoming. I cannot say enough good things about them.

tr
Review №52

I have found my new favorite place to buy a car! My experience was hands down extremely pleasant and satisfying. What a great team!

Jo
Review №53

Staff in Kramer Subaru are all warm and very informative.

Ty
Review №54

Very friendly and helpful staff. Zach helped me get into a new vehicle with a great price. They made getting a new vehicle quick and easy.

Ka
Review №55

I had a great experience buying from Kupper Subaru. Zach was very knowledgeable and showed me all of the features on the car I wanted. Everyone I interacted with was super friendly, professional, and accommodating. I love my car and would definitely recommend to anyone thinking about a Subaru!

Da
Review №56

A friend had purchased a car from Kupper Subaru several years ago and spoke so highly of them that I decided to buy from them too.They were willing to work with me over the course of several weeks (coronavirus, everybody) and they definitely delivered while providing exemplary service the whole time.Im sure that theyll continue to do so, and Im very happy with my decision to purchase a new car from thus far.

Ka
Review №57

Zach Wanner was an amazing salesman. Thanks for going the extra to deliver my car.

Sh
Review №58

Zach is amazing to work with! He really took the time to listen to what I wanted and needed. This was my first time buying a vehicle, and his knowledge and friendliness made it a truly positive experience. I’m glad to finally be driving a car I love!

La
Review №59

Zach helped me purchase my first Subaru. The experience was fantastic, he was patient, knowledgeable and did a fantastic job explaining the Crosstrek features and why Subaru is the best choice. It was incredibly busy that day, but Zach answered questions and made us feel like the only people on the lot. He even took the time to meet & pet our dogs. Great experience. Highly recommend Kupper Subaru and specifically, Zach Wanner.

Pa
Review №60

Becky was very kind and helpful. She treated me like a friend. Very pleased with purchase.

An
Review №61

Zach at the Subaru office was awesome! He took the time to show me all the ins-and-outs of the Forester I was interested in. He was super attentive and respectful. Cant speak more highly of him and his customer service. I would 10/10 recommend to anyone looking to purchase a car here!

Jo
Review №62

This is our familys third new Subaru. Each time we have gone to Becky Sharff. Her quiet, non-pushy manner and knowledge of available options is what makes her the best. We like how she never puts down the competition, never has anything bad to say about other dealers, even though we told her we were looking at several other makes. We found after test driving and looking through all the other options, that the Subaru Outback had all the latest safety and drivers assistance features we were looking for. We found many of the same features on Honda, Nissan and Hyundai but none of them have all the features of the Outback. Also the comfort and adjustability of the Front seats on the Outback Touring model was fantastic, we found nothing could compare.

Ma
Review №63

The staff at Kupper Subaru are great. Michael Knapp, Cody and Allison went well above and beyond to make sure we received the vehicle we wanted. Great team, no hard sales tactics, no pressure. Just a great place to do business. Michael Knapp is very knowledgeable about the vehicles he sells, as is Cody (sorry, dont remember his last name, and wife has the vehicle with his card in it at the moment). Allison worked diligently to get us the financing we needed and came though with better than expected terms. Would HIGHLY RECOMMEND anyone who is looking to purchase a Subaru to Kupper Subaru. Great people very committed and professional.

La
Review №64

Ive always had good service at Kupper. Ive used them for business purchases and personal and they have always been helpful and knowledgeable. Cant wait for my next Subaru!

Ta
Review №65

Had a great experience with Tom Fetsch and am in love with my new Subaru Ascent. Tom, thank you for taking the extra time to teach me all about my new Subaru!

Mi
Review №66

This visit was nothing but wasted time. I scheduled an appointment for first thing in the morning 3 weeks in advance. I called to say Id be 10 minutes late. I was told when I dropped my vehicle off it should be done early afternoon. I called 3 hours after I dropped my vehicle off and was told it still wasnt in the shop and now it would be mid to late afternoon. This is the closest Subaru dealer to me which is almost 100 miles. I picked up my vehicle 5 hours after I dropped it because it still wasnt brought in for service. EDIT Kupper has now resolved my issue to my satisfaction.

We
Review №67

I have always had my cars serviced by Kupper Subaru and now I just recently leased a new Subaru. I didnt look anywhere else - Kupper has always been helpful, friendly and knowledgeable whether it be the staff in the service department or through the recent sales experience. Cody was extremely helpful walking me through the process, even while I was out of town and we needed to primarily communicate by email and text. I definitely recommend the dealership (and of course Subaru vehicles!)

Na
Review №68

Amazing customer service from everyone working. Really enjoyed my first car-buying experience from Ben Dingus! The coffee was great too, which really matters when you have to spend a lot of time in a particular office. Thanks so much again Kupper & Ben, I love my new Nissan Murano! :)

Al
Review №69

Just bought my 3rd vehicle from Kupper and I’m super happy with how everything went! Cody was very helpful and answered all my many many questions. I’m so excited to be back in a Subaru!!

Ki
Review №70

Purchased a car with the help of Cody from Kupper Subaru and I left feeling at ease and confident about my choice. He was very patient with all of the cars I wanted to look at and I never felt rushed or pressured throughout the whole process. Was overall a great experience, would recommend to anyone.

Ha
Review №71

Awesome Customer service and very helpful!

Be
Review №72

Kupper Subaru is the ONLY place I will ever buy a vehicle from again! The sales staff is top notch, especially Tom Fetch! I have purchased 4 vehicles there now and each time isbetter than the last.Great service.Great deals.Quality inventory.Amazing all the way around. Highly recommend!!A+++

Em
Review №73

I have purchased two vehicles from Charlie at Kupper Subaru (one new and one used) and always feel confident that I am being treated fairly. Right after I drove my used 2018 truck off the lot I noticed a windshield chip that hadn’t been mentioned before. A few hours later we called them and they filled the chip for free.Charlie is knowledgeable, a calming presence, and a good listener, and as a young person buying a car, I felt really comfortable working with him. I also always have my vehicles maintained here. A little more expensive but again you know you are getting top of the line care. Highly recommend!

St
Review №74

I could not have asked for a better car buying experience. Tom and Michael were both extremely helpful and pleasant to work with during the car buying decision process. Its a very low pressure environment, which is exactly what you want when making such a big purchase. I highly recommend giving these guys your business!

Ja
Review №75

If you get the choice, talk with Charlie B. in sales, he is there to help YOU and not to just sell cars. Stuck with me for 5+ hours to ensure I was completely satisfied. Hes awesome!

Br
Review №76

I love this place. The best way to describe buying a vehicle from Kupper is, its like buying a vehicle from a close friend. Mikey and Allison will do anything they can to make it as simple and enjoyable as possible. Amazing prices on amazing vehicles. Could not ask for more. I will keep going back to Kupper in the future and will refer every person I can.

Ja
Review №77

Always the same reasons I don’t service my vehicle here. No one answers or returns messages. I was happy to see a texting system but no response and left a phone message with no response so I got a ride to pick up my car from a recall that no one told me was finished either. Thankfully it was done.

Sh
Review №78

This is the second subaru I have purchased from Kupper Subaru and the staff is wonderful and so helpful. I cant image going anywhere else.

Je
Review №79

My service here is always professional and fast. I was particularly impressed with my most recent experience however. Since I live about 3 hours from here, I always try to schedule multiple appointments in Bismarck and complete different errands. Upon arriving to town I had 3 engine lights turn on. I figured I better take my Forester right to the shop and see if they could possibly look into that on top of my already scheduled oil change/ tire rotate. My service advisor, Marvin, was quick to assure me they would take care of it and he had a shuttle take me to my appointments. Talk about service!

Ni
Review №80

Outstanding service!!! Not only did I get the vehicle I wanted, I got the best customer service ever. They actually stayed late to process all the paperwork for. The best part was I was able to buy my car from a true dolphins fan. Super nice experience!!! I will continue to buy my cars and receive service from the best Subaru dealership in ND. Thanks Matt!

Sa
Review №81

My partner and I scheduled an appointment at the Kupper Subaru dealership and had the most pleasant experience. Charlie Bell explained everything clearly and made us feel so confident about our choices! I personally don’t know much about cars and this was my first time leasing a vehicle on my own and all the staff made it stress free and personable. My partner and I let Charlie know what our priorities were and he never pushed anything on us he knew we wouldn’t want and helped us make the best decision based on our criteria. Kupper Subaru is THE place to go for your new vehicle and if you can get Charlie Bell, you must.

Ma
Review №82

Had my 30,000 mile check up and had great service from Marvin Lepp. He went above his job and made sure I received my warrant service. I was out of town while the service was done and was great to have no problems to come home to. I love my Subaru and love Kupper service. Will be back for a new Subaru when it is time and of course go to Kupper for service.

Ky
Review №83

There were a couple of problems early on in my car buying experience with Kupper Subaru. It was caused by a small lack of communication between the sales staff and myself. This had me wondering if I should go to another dealer but I stuck with them and am glad I did. The sales manager, Jason and the salesman, Micheal both were courteous and tried very hard to fix the problems. In the end we were very satisfied with our car buying experience Micheal even delivered the car for free to our home 230 miles from the dealership washed and with a full tank of gas.

Na
Review №84

Top service from beginning to end without all the hassle. Taylor, Jason and especially Charlie are all easy to talk to, good guys and genuinely ensured a positive buying experience. I would highly recommend any of these employees to anyone looking at Kupper Subaru. Will definitely be revisiting after my lease gets up!

st
Review №85

I couldn’t have asked for a better place to buy my new car! Buying a car is always stressful but Charlie put me at ease and answered every question I could throw at him. The whole team is really personable and care! So Thank you Charlie, Jason, Cody and Michael!!!

ja
Review №86

Excellent service from Michael Knapp. The whole team really made the car buying process easy and fun. Would definitely recommend going here! Thanks Michael!

Da
Review №87

Taylor Aadnes has been very professional, patient, caring and informative. After the sale he continues to be available and responsive, answering many questions. We are very pleased with Taylors service and love our new Subaru Outback Touring XT, which we feel has excellent value and many key safety and convenience features. Sales management and service staff at Kupper Subaru have been helpful and pleasant to deal with also. The no haggle Kupper Subaru price is quite competitive..

Ch
Review №88

Great place to buy a vehicle. Our salesman, Tom Fetch, was great to work with. He went over everything about Subarus and answered any questions we had before even showing us any cars. Asked us what we were looking for, model, engine, color, options, etc, and showed us what they had on on the lot that matched or list. Never once tried selling us a car we didnt want. Would definitely buy from Tom again.

Ko
Review №89

Very helpful staff, great prices, reliable cars. Matt Nelson sold us a used Subaru Outback. He was incredibly patient with all of my questions and seemed to really care about if we were comfortable with our purchase.Great experience all around!

Ja
Review №90

Cant say enough about Tom, great guy, tells you how it is. This is our second vehicle we have purchased from him. Gets everything done in a timely manner and wont play games. Service department has always been great also. The reason for the 4 stars: prices are not negotiable. Hard for me to pay sticker price on a vehicle especially when they have an option on the website to make an offer. Prices arent outrageous, but they could be lower. Nice showroom with free coffee and water. Also got a free subaru hat out of the deal.

Al
Review №91

I purchased a 2020 Subaru Forester Limited from Cody Steinhaus at Kupper-Subaru in Mandan, ND recently and for it being my first new vehicle purchase, I am more than happy with the whole process from start to finish. Cody was patient, informative and professional. I can fully trust that if I ever need anything again, I can reach out to Cody or any of them team at Kupper-Subaru with confidence.

Br
Review №92

Cody Steinhaus is a great salesman who made buying my car super quick and easy. He was great to work with and gave me a wonderful deal. I would definitely recommend Cody Steinhaus and Kupper-Subaru.

co
Review №93

What an amazing service team. I was seriously contemplating trading in our Impreza due to the fact we have to drive 2 hours to get any major services done. But because of Jordan and Trevor and the great experience we had, when we trade it in we just may come back to Kupper Subaru and get another Subaru. Thanks guys and keep up the great work!

Ph
Review №94

We had some tough luck with a couple of our vehicles and needed to get something newer that we could rely on. I typically really dislike the whole car buying experience but knew something had to be done. We ended up at Kupper Subaru to check things out because we liked Subarus reputation for safety, reliability and economy. What we ended up with was a great vehicle and the best car buying experience Ive ever had! Lyndon Mertz and the management team were great to work with! I wouldnt hesitate to recommend them to anyone! 5 stars plus!

Su
Review №95

I recently bought a vehicle from Kupper. Helpful, well-informed sales crew. They followed up a week or so after the sale to see if I had concerns. There is a raft of newfangled safety gear and widgets that require the drivers attention, so I took advantage of the tutorial. Their sales style includes no wrangling over the price, and they work hard to ensure you get the options that suit your needs. Heated steering wheel! Yes!

Re
Review №96

Much thanks to Becky S. at Kupper Subaru for helping with my purchase of a new Outback. Everything went very smoothly. I love it!

Em
Review №97

Finding my dream car was simple and easy thanks to Michael Knapp and Kupper Subaru! He walked me through everything I needed to know and answered all of my questions. Thanks to Michael for making the car-shopping process stress free!

Ja
Review №98

I purchased a Subaru Legacy a few years back from Kupper Subaru in Mandan and was so satisfied with their service and product, that I didnt think twice about returning.Recently, Matt Nelson, a superb Internet Sales Manager at Kupper, made my purchase of a Subaru Forester quick and easy. He knew the answers to my questions and explained them in clear, concise terms. Matt also presented a friendly and sincere side which built trust and confidence in my decision to buy a Forester.Kudos to the Kupper personnel. Ill spread the word.

Su
Review №99

Extremely helpful and knowledgeable staff. Took the time to get to know my priorities and needs. Tom was accessible during the whole process, personable and professional. Shawn made the financial decisions easy to understand. Highly recommend Kupper Subaru!

Te
Review №100

Vary poor service they like hanging up on u when they know there in the wrong.

Information
42 Photos
100 Comments
4.7 Rating
  • Address:805 E Main St, Mandan, ND 58554, United States
  • Site:https://kupper-subaru.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 701-663-8223
Categories
  • Auto parts store
  • Subaru dealer
  • Auto repair shop
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Highlights
  • Veteran-Led:Yes
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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