I was down working for the hurricane in Louisiana. They pickup there phone on a holiday weekend and they scheduled the truck in the next day. They went above and beyond to find the sensor and kept in contact on the progress of the part. Its hard to find that kind of service from truck repair shops anymore. I would highly recommend using them.
Very helpful and even though they couldnt fix my truck on account of being over booked they assessed my situation with recommendations very nice people 👍
Mark and Dustin were awesome! Quick response and great service! AAAA+++++
For the last 3 years I had an issues with the DEF warning light in my motorhome. The manufacturer has tried to fix the problem numerous times by replacing different parts. Nothing worked. I had a Motorhome that I could not drive. Until I talked to Mark. Mark came to my home and within one hour determined what the problem was. Mark has the knowledge you expect from an excellent mechanic. I finally found a mechanic I can trust. I don’t know what the problem was with the previous ownership but I definitely can recommend this company. They do not cover up a problem, they fix it!!! Thank you Mark.
I have recently had one of my drivers truck go in for multiple issues. As soon as he got there driver told me they looked over his truck to see what all was going on, while checking it they also found another issue the driver was not aware of. The driver was then placed in a hotel due to how late in the day it was (which is very understandable). The next morning the driver was already calling me with an update of what all they were doing, they were keeping him very updated with every step along the way. That same afternoon they called me and let me know they had him completed, driver went to get his tuck this morning and has called me saying they have done an amazing job on his truck and it drives very smooth again. I want to thank these guys for making my driver feel a lot better while driving and I recommend these guys to anyone that has issues around this area, they are truly amazing and have very fair pricing!Thanks for everything yall have done for the truck and getting him back rolling and we look forward to do more business with you!Sincerely,Everyone in the breakdown department at Shelton Trucking
No obstacles that they cant overcome they worked on my 2018 volvo big rig, very profesional and awsome staff they have, they offered to give me a ride to get food if I wanted. Thank you 24 hour t&s 5 STRARS ALL THE WAY
We had a great experience both times! Our truck broke down & also had gotten vandalized. We called Mark at 24 hour truck sales & service immediately each time. He didn’t hesitate and began to help us immediately. They are completely under new management! Mark was very thorough, knowledgeable, prompt, and always accessible. He kept us up to date on the status of our Fuso Truck and always provides us with a top notch excellent customer service experience each time. Do not hesitate to use them. As a business owner I have high expectations and was super impressed! He even took the time to send us pictures of the truck when completed. Customer Service is super important. Thank you Mark for all you have done for us.Southern Charm Furniture & Design
My old gmc 1500 blew a head gasket and warped the heads. Got it towed there on new years eve. Mark and the staff did a great job on it. Kept me informed every step of the way, 2 new heads water pump and various other pieces, in and out 4 days. Very reasonable price. Runs great. I highly recommend them.
We always get great speedy service for all of our vehicles and trucks
One of my company trucks broke down on the side of the road after hours and we called Mark and he was quick to come to the rescue. He was there in no time and towed the truck to his shop and saved my driver from the side of the road. Never have had a bad experience with this company. All excellent service and if your in need of fast reliable service then I highly recommend using 24 Hour Truck Sales & Services. Thumbs up guys!!!Thank YouBaton Rouge Shrimp Company
I gave you three stars because of the limitations you have at your shop. I didnt not comment because you guys are good people.But since you insist heres the skinny. I towed my truck to another shop to get it fixed. Im in Georgia now and my truck is running fine. The problem with my truck was the camshaft position sensor and some corroded wires on the wiring harness. The $700 high pressure fuel sensor you replaced was not bad nor was the air temp sensor bad. As I said, your shop had some limitations and you were at the end of technical limit with me.
We took our 2013 kw that had just been recently overhauled. we had issues of fuel getting into the oil. Mark troubleshooted and found that it was a injector issue. Ordered the injector and had my truck rolling asap great people
Mark is AWESOME, Im a owner operator and I know how hard it is to find quality service. Ive been recommending 24 hour truck sales in Mandeville to all my colleagues, friends and family. I tell them to be sure to ask for Mark!
Company was very professional and courteous friendly...reccomend to the highest...very knowledgeable about their craft...thx again
Mark at 24hr is extremely helpful whenever we have a repair/service need with our fleet. He works hard at helping keep repair costs down and working with his customers. I definitely recommend him and his team whenever someone has a need for a great mechanic.
Mark and his team have taken great care of our box trucks. They are honest, dependable and I enjoy working with them. Id recommend them to any business owner or fleet manager in need of help.
Our 2014 hino box truck went down in mandeville on 6-15-20. After calling Keith’s towing, a local towing company for help, they directed me to Mr Mark at 24 hr truck sales and service. From the beginning mark was very polite and professional. After quickly learning we had a major fuel system issue, he recommended us to have the truck towed to his shop to avoid an additional on site fee that would likely and ultimately lead to having to have it towed to his shop anyways. He also immediately offered to put our guys in a hotel free of charge which unfortunately was not an option in our situation, so he gave them a ride to a near by location to be picked up. Mark quickly had his guys identify the problem and come up with a parts list that we would need and a job quote which he stuck to! This is something very hard to find when over the road, a truly honest mechanic that does not take advantage of your unfortunate situation and on top of that offers to buy a hotel. I would absolutely recommend Mr mark and his crew, and compliment him on a job well done and a very neat and tight shop!Richardson Services LLC - Mobile, Al
Mark was very polite and helpful. He went above and beyond to help me get the right part for my truck, at my convenience. I highly recommend this company! Thank you
I operate a Matco mobile tool store and call on this shop weekly. As Mark and I walked back to my truck, he noticed a spot of fresh oil under the engine of my idling truck. He found that the oil filter had loosened up and was starting to leak. He had one of his mechanics clean and tighten the filter on the spot. This crew is attentive, friendly and knowledgeable in what they do. I would not hesitate to recommend them to anyone in need of their services! Thank you Mark and Co. for saving my Freightliner M2 from oil starvation and certain death!
Had a great experience dealing with Mark the Operations manager! He went above and beyond to see that my truck was fixed and fixed right! I highly recommend these guys! Thank you for your service.
Highly recommended! Goes above and beyond, keeps great communication flowing and gets things done in a timely manner. Thank you for your service!
Not just for big trucks! Ive taken my vehicle in for multiple repairs and the extremely helpful and professional staff have known just what to do every time. Mark Wandrei runs a tight ship and it shows. As a veteran, I also appreciate the military discount they give to servicemembers.
These folks are the only ones in South Louisiana that will fully service my Fuso trucks, and they do a great job. Fast, friendly, and personable service - No complaints!
Mark is very a knowledgeable mechanic, professional and the service was great. He identified the issue with my vehicle and fixed it in a timely manner.
Please ignore the negative reviews. This company has new owners and management. They have serviced two of our company (Ashland Metals) trucks in the past couple of weeks and has provided excellent service. The factory recommended 24 Hour Truck Sales to service our Fuso trucks. We contacted them and had our truck back and in working condition within 2 days. They provided prompt, friendly and professional service and we would recommend them to anyone.
This place was a life saver,had a steer blow out on my big truck on I-12,took out my headlight an alot of wiring that would have keep me off the road for days, these guy jump rt on the damage,an got me back on the road,an they put me in a real nice motel( on them)who does that,great job guys, yall be safe
I have a fleet of medium duty trucks in New Orleans and Biloxi. I will rather drive to Mandeville than taking them locally as I find Mr. Marks service top quality. He has been working on my trucks over the last three years and I have experienced an improvement on performance and less break downs.
Mark and the staff have been wonderful to deal with They have gone out of their way to work with us and given their all to make sure we were going as soon as possible Highly recommended them anytime Great people
Was on my way to do a construction job in my Ford f350 pickup. The only repair service for and hour away. Ask them to fix my leaking water pump. They charged me semi truck rate. Which a $169.00 water pump cost me $1071.00. quote me five hours work which took 9. Had to drop my truck off halfway to the job I was headed to and ride with a friend due to the water pump, new, that was leaking around the seal. Called to make a stop back buy on my way to the next job just to hear they wont be open on a 24 hr truck repair shop. Very disappoint with quote time, price, and quality of work. $1071.00 for a pickup truck job I shouldnt have had one more problem with this truck water pump wise.
Thanks Mark for all the help getting me back on the the road in a timely fashion.... priceless!
Being a representative of PRG /VER I would recommend my fleet service to 24/7 of Mandeville because of its first class service and its on time delivery also the employees are helpful and understanding of your problems and issues.T Thankyou 24/7 !!!
Ive been going to Mark Wandrei who is now at 24 Hour Truck in Mandeville, for all my Isuzu and Fuso truck service for about 5 years now. He hasnt let me down yet. Handles all of our recalls and warranty work as well. Very quick turnaround for any work needed to be done and excellent service and prices!
I have had nothing but great experiences with 24 hour truck service. I have a small fleet of 5 trucks and I always get serviced and repaired as if im a top priority customer. Cant say enough about the Service provided by Mr. Mark and the rest of the crew.
We received a letter in the mail that there was a recall on our Fuso box truck. There were many parts that needed to be replaced so we decided it was in our best interest to take care of this recall. I also had other issues with our box truck that needed to be investigated, and repaired. So we looked up the closest authorized Fuso dealer to us. The 24 Hour Truck Repair was the closest authorized dealer to us. The next closest one was 263 miles away, but when we saw the bad reviews that 24 Hour Truck Repair had we were more than ready to drive all the way to Texas from Louisiana to take care of this box truck. The reviews completely put us off and scared us. We called Fuso directly and spoke with Mike the supporting Manger of Fuso he told us that he had never read the reviews but he completely understood where we were coming from. Mike took it upon himself to call 24 Hour Truck Repair to figure out what was going on. Mike called me back and told me he spoke with Mark who is the manager now at 24 Hour Truck Repair, and it was explained to us that the people who received those bad reviews were not the same people who are running the shop currently. He assured us that we would be in good hands, and that he was trying to uplift 24 Hour Truck Repairs reputation back to life, and that we could be nothing but happy with the service that is provided, and be completely satisfied. So, I must say that after everything we decided to take the chance and give Mark another chance on his word, and here at Sunlight Contractors we are more then happy we did. We are 100% satisfied with the work that was given. Mark completely took care of us from start to finish. He kept us updated at every corner and had more than fair prices. We received a fair quote for the work that was not included in the recall, and received an itemized list of everything that was done for free for the recall. We would highly recommend this company and from now on he is our go to diesel mechanic. Dont let the bad reviews scare you away. This business may have had its troubles in the past but that is not the case now. Mark is an excellent mechanic and deserves all this business he can get. Thank you again Mark for the great work our box truck is running SPECTACULARLY.
The service department was very nice and completed my work in a timely manner
You couldnt have hand picked a better employee than you have in Mark.He is very Professional and takes care of his customers.Thanks Mark for a job well done
Under new management. New crew of technicians. We do full service from bumper to bumper on all trucks. We are also a Fuso truck dealer.
I just wanted to leave this here do not use this company they don’t know what they doing just charging please for roadside service crazy money and ripping people offI had a problem with my Volvo and I was looking for help I called the owner I specifically asked if they work on Volvo engine cuz I had problem with ecu he said they when they came by and did the check up they told me it was the ecu and they couldn’t work on it I was charged 540$ for. Nothing after I went to Volvo they said it was totally something else it was only 40$ worth part I just don’t want people to have bad experience with this company like me
Quick service and friendly staff. We take all our trucks here.
Excellent service... care people
Worst company ever! I swear the owner has got to be on some type of speed. The only somewhat good experience I can say I had dealing with this company was with the shop manager, Richard. The poor guy spends his whole day trying to make sense of the insanity going on around him. The owner hardly ever took his nose out of his phone long enough to know what was really going on. Now his road call Mechanic, well Ill say it like this, Ive seen much better. He did not instill a hold lot ofconfidence with me when it came to his mechanical ability. More of a parts changer, a good parts changer though. But lets just say that I wouldnt trust him diagnosing a 10 speed bicycle. But hey at $160 an hour I could think of better ways to blow my money. Like trying to air-conditioner my front yard in the middle of August.Overall theres too many better options than this company, for instance:PetroBirdsSosOr the local corner store crackhead with a half a set of 3/8 drive socket set and a stripped out Phillips screwdriver.
Excellent service and speedy return
12 cascadia clutch went to floor I told them to keep price around 1800 they charged me 3600/they said it would be 3 days it took almost a month/I called freightliner about cost of master clutch cylinder they said 300 this place charged 708 / RIP Off Bad Service do not go there
The best service ever
I Highly DONT recommend this place I told them I ONLY wanted the parts replaced that should be replaced, they said ok and turned out at the end they replaced parts that were still in good shape the account turned to be very very high at the end and at first they answer the phone rapidly after days they even block you,,, I dont even give a 1 on this location very very BAD EXPERIENCE, they charge CRAZY MONEY AND DONT KNOW WHAT THEY ARE DOING, DONT GO THERE, GO TO ANOTHER PLACE,,,,they even want to charge you a percent for paying with a card ! WORST PLACE TO END UP !!!
Always helps us out,when ever we need them.
Great service quick response time
Outstanding service