I used to go there for years. Now. Well im not going back again. They sold me the wrong part and then was refusing to give me my money back or exchange for the piece i needed. That thing sis she gave me terrible looks at me the down right lied to my face. Good bye advanced auto. Hello another place. Fire that chic sis or sissy. This place deserves not a star.
One of my favorite auto parts stores in Mankato.If they don’t have a part in store it will be order and there that day.Absolutely friendly employees.Clean clean store. Organized.
Love this place. They always help get your what you need. Even install wiper blades.
Very nice people help an most of them are very happy an they are very helpful
Always knowledgeable and helpful. Good customer service. And fair proces
Wouldnt help with my headlight, but helped another customer, a female, right in front of me
I mean, they had my headlight bulb but couldnt help me with installing it whatsoever
Just ask for sis she will know
Usually informative-very helpful!!
This is a great auto parts store. I frequently get Paul to help and he is very knowledgeable and always takes the time to talk through my options.
One of my favorite auto parts stores; the staff definitely know a thing or two and theyre always very helpful, not to mention the great prices.
One of the few stores where the staff actually care about you and WANT to make sure you get what you need.They are extremely helpful to an incredible degree. You can walk in with a car and a rough idea for what you need and they will track down exactly what you need to buy. Everything from what oil to buy, to what tonnage jack and jack stands you need, to what type of electrical solenoid you need.Would recommend to anyone that needs to do something with their car, beginners and experts alike.
U know
Got what I needed and was great service.
A+ customer service. Always very very helpful
Paul was fantastic. He know where it was that i needed for a quick sale. Thank you Paul
They have a lot of the everyday parts in stocks. There are some employees whose skills in customer service are simply not there.
Friendly people, quick service, nice diagnostics on electrical issues.
Very helpful! Understand vehicles and the difference between the various models.
Awesome as always! Service and knowledgeable staff ready to help!
They sure did help me out
Great employees, I always replacement my cars batteries here
Unusual staff didnt know their own computer systems and how they are linked to speed perks account and visa system. My standard is Twin cities grade, but should be the same at all as they are all labeled advanced auto.
Always has what I need!
I can’t say enough good stuff about my visit to advanced auto parts today! I called ahead of time and spoke with Owen who was beyond helpful answering my questions. Getting to the store (10 mins before close since I had just gotten off work) Will was ready to help right away. Most workers get lazy towards the end of their shift but not these guys! Will right away helped me get the correct wipers for my car, and worked with my budget and needs! Not only that, he put them on for me, AND went out of his way to show me how to properly do it myself next time! He even recommended a super helpful multi purpose tool! Will and Owen were both very personable and helpful and very friendly.I’ll definitely be returning and recommending advanced auto parts to everyone I know!
Ran the code, sold me the part and car runs great. Simple sensor and they knew exactly what I needed!!!
My experience at Advance Auto was exceptional. Staff member Joe was incredibly knowledgeable -- he found exactly what I needed and installed it quickly. Excellent customer service and product, 10/10 would recommend!
Avoid at all costs one of their employee (Sis), she wont move a fingernail to provide decent service. Ive never been treated like that.Their manager on duty (Mike) was absolutely professional and made things right and acknowledged the behavior of his employee.Great store, just avoid that lady in particular.
A great and affordable place to purchase all of your automotive parts and supplies. The customer service is wonderful, and they are always willing to help you. If asked they will even exchange your battery, wipers, and other small parts. I always stop here after my car wash, across the street, to top off my fluids and get a new air freshener. They do offer a military discount.
Ive used advanced auto for years due to their great customer service and willingness and ability to help with certain tasks(wiper blade installation, battery installation, etc...). But tonight when i went in for help with a headlight issue, the woman working(didnt catch her name but she was older) made a face at me and acted as though i had just ruined her whole day. I dont expect the staff to bend over backwards for me if they cant help....theyre only human. But i do expect a little courtesy when in their store
Decent prices, helpful staff.
I would give negative stars if I could but it forces at least one to leave a comment. Not a place I will ever visit again. OReilly or AutoZone within a few blocks of this place is where I will shop.
Always helpful and knowledgeable if they dont know they will look it up on the computer and figure it out.
Very knowledgeable Very help good price for part that was needed.
Helpful
Parts with limited knowledge.
Very helpful and friendly.
Was greeted as soon as i walked in the door. 3 minutes later we had identified the parts needed and was checking out. I did not see a single female working there though so wondered if it not an equal opportunity employer.
Great place to buy parts because theyre always helpful and willing to help you put the part on when they can I love those guys
Sis is great
The staff here are very knowledgeable. They are always willing to help!
Order items online, waited on by Kyle. Kyle needs to work on being polite to all customers.
Great customer service and no hassle.
The store is well set up, ant the staff person who helped me was very helpful and knowledgeable
Easy online ordering and pick up in store.
Very helpful.
They always have the parts I need at a reasonable price.
These employees went out of their way to help us while we were stranded..amazing
Dope
They generally have everything you need and provide great service and good advice.
Very much friendly place, customer help was awesome.
I had a great time sitting in the parking lot!
Very helpful as always! Best prices around!
Great service by Dan who braved a very cold Mankato night to install a new battery in my Civic. Ive heard it is the shop to go to as a veteran. I also recommend Express Care in North Mankato if you need more help than a parts store can provide.
I went to buy a headlight, there were no light catalogs by the headlights. I went to the counter, the guy looked it up and got the light for me. 3 days later I go to install the new light, the counter guy gave me the wrong light. I go back to store to exchange it (it was opened) for the correct light, I did not have my receipt. The Mankato store refused to exchange it for the correct light. Go figure they gave me the wrong part and wouldnt exchange it for the correct part. The counter guy had the customer is always WRONG attitude, essentially saying I might be lying. I told them they had horse manure customer service and left. I then went to Autozone and they got it right on the first attempt. No more Advanced Auto Parts for me.
Awesome service as always
Responsible prices. Friendly. Knowledgeable staff
Very helpful staff. Online and pickup ordering is nice too.
Best price to get a battery for my car, plus free installation.
Great customer service, we stopped at closing time with no trailer lights and the gentleman was more than helpful and made sure we were good to go before he left for the night. Saved our vacation...Thank You!!!
Always find what Im looking for or order it and use my perks
Prices are a little high, but im typically able to find what i need in stock.
Always friendly professional service. Thanks
Best place in Kato. Sign up for there rewards program. Saves you a lot of money
I usually visit for oil/filter promotions. The next time I returned I had a gift certificate from their rewards program which makes this venue the first place I go to for auto parts.
Good place and service
Friendly staff and very helpful.
Dave is the man!!!! great service always have what I need, everyone else is real alright also.
The lady was super crabby and was not very knowledgeable. I had to go to OReillys to finish my order.
Great selection of good quality parts
Always answer my questions
They always answer any question anytime
Fast service all the time.
If they dont have your part they can get it for you
They are always super helpful
Good service..
Military discount and knowledgeable staff.
Great prices for what I needed .
Great place to get parts
Very helpful group of people.
Helpful staff, but limited selections.
They will order it if they dont have it. And the people who work there know cars.
Garbage customer service. .RUDE! Avoid.
Good service, plenty of staff
Had what I needed after 3 others didnt!
Just bought parts for car. Dodgy stay long but they have a clean store and friendly staff.
Best place to go for parts in Mankato
Younger guys, easy to talk to helpful
I use all local parts stores, but this is my first choice.
Staff very knowledgeable.
Always friendly and helpful!
Fast friendly service.
The guys here are helpful especially with a car-illiterate like me.
Poor customer services and prices way too high
Very helpful
They have car parts... they dont always know what they are talking about. They sent me home with the wrong oil filter and my husband had to drive back to town to get the right one.
Expensive but they have great service
Good knowledgeable help
Great help on parts
I often encounter a very crabby lady when I call here, plus they are yet to house the parts I need.