Great work. 3rd time I have used them. I keep coming back when needed. And always will.
Michelle was amazing at keeping me posted on what was going on and working with the insurance company and rental car company. The work was on time and done perfectly. I have used them several times and each experience has been nothing but positive. I wouldn’t go anywhere else!
Great place to get your car repaired after an accident. Very professional and they kept me posted all along the way. Michelle did an excellent job of explaining the whole process. Thank you CARSTAR...the car looks great!
Outstanding service! prompt, courteous, kept me updated on unexpected outcomes-- Chance I Awesome°
Carstar is definitely a quality business that delivers great customer service and outstanding finished product results. I absolutely would recommend their services to anyone looking to have work done on their car.
I purchased a fog light for the passenger side of my vehicle, with the intention of installing it myself. After about 2 hours and reviewing how to videos on both google and yahoo; I decided that it was not as easy as depicted in the videos.I had a short drive to CARSTAR, and requested an estimate to have the fog light installed. I was given an acceptable estimate and an appointment to have it installed.The appointment was for 9:30 am, I was leaving at about 9:45. They do great work and I will return if the need ever arise.The only downside was that I had to wait 2 weeks to have it installed, they were extremely busy and they apologize for the delay.Thank YouCARSTAR
Carstar is awesome 👍Our infiniti g37 needed the bumper replaced and we initially took it to Sewell infiniti thinking we would get excellent service but we were wrong. The first appointment available was 4 weeks away. So we waited and took it in then Sewell said it would be 1-1 1/2 weeks bore they knew how much it would cost to repair, then the time to do it. We decided to go to Carstar body and paint Mansfield. They gave us an appointment the same day and wrote up a preliminary estimate to go to State farm and if upon starting the repairs if they find out something else was needed theyll work with State farm directly and we got an appointment of less than 2 weeks away to do the repair. They had fixed our Ford 500 before and their work was excellent then and now. All of the staff are real service oriented and very pleasant to work with. Thank you Carstar ☺️
Very professional. The staff were extremely attentive to accuracy and detail in the repair of my vehicle. Recieved it back in the same brand new condition as the first day I brought it home from the dealership. Will definitely recommend them to my friends…. Thank You Mansfield Paint and Body.
This place have the best service and great work. I’m a happy customer. They replaced my bumper and it looks flawless.
I came here to replace my bumper and they hvae exceeded my expectations greatly! They were all very nice and went above and beyond to make sure everything was perfect!
Excellent service and great people. Very professional.
I chose this company over service king based on the google reviews and they didnt disappoint. Our situation was a non fault accident and they answered all of our questions and repaired our car with very good communication throughout with us and the at fault insurance agency. We are pleased with the repair and they returned the rental for us, so a second driver was not necessary. Thank you for the great service!
The people here were so friendly and accommodating. I have an inflexible work schedule, but they worked with me to get my truck in and out. The work was excellent.
Carstar did a great job replacing my back bumper and painting it to match. They are very nice people with great customer service. They also did a great job of keeping me updated all during the process of the repairs. If you need paint and body work, I highly recommend them.
Great communication and always answering any questions I had! First time using them, and will use them again in the future. Always friendly!
Michelle was great keeping me up to date!! Either phone call or texts. When I left my car to be repaired I walked out with confidence, then when I picked it up I felt it was a new car!!! EXCELLENT SERVICE 🙃
This place is awesome! My car was a horrible mess after it was in a wreck. When I got it back you could not tell it had been in a wreck. They are very professional and will keep you informed on everything that goes on. I cannot say enough good things about them! I highly recommend CARSTAR in Mansfield, they will make sure it is done right and that you are pleased with the results.
Great place! Won’t bring my vehicles anywhere else!!
Excellent service provided, Liz and Michelle were great in updating me and ensuring everything was a smooth process. The paint they did looks amazing!
Very professional repair shop. Very good value and they did a great job with our car. I would and will use them again.
Had a minor repair done on my vehicle here. Price was very reasonable. These folks were in constant communication with me on the progress, completed the job on the promised completion date, did a wonderful job on the repair and returned my car spotless. I highly recommend giving them an opportunity should you need body work.
Never understood how a computer quote works, and from this place, I see they dont, unless you happen to have been in a wreck. They lost me at the what location is the Damage.What the computer couldnt comprehend is I was looking for a quote on a new hood, the old one is in perfect shape, but isnt vented to allow for excess engine heat build up. So no, I wont waste my time driving there just to have them tell me I have to I stall the hóod so they can over spray the rest of the Jeep.
Great customer service and timely updates via text. They are very thorough and the work was top notch! Great job!
This company is absolutely fantastic. I had damage on the front corner and bumper of my car and honestly when I picked it up I wondered if it was mine. The car looks brand new inside and out, I’m more than happy with the work they did. They kept me informed on the progress and completed it within the estimated timeframe. If I ever find myself in need of body repair on my vehicle in the future I’ll definitely bring it here! Great job and thank you!!!!!
This was an insurance claim prepare. The lady was very nice professional and communicated the process. Arranged the rental. It was perfect and seamless.
Great service! Great people! Fast!!!
All expectations met and I definitely felt like my time was valuable and my needs were taken into consideration. Highly recommend!
Very courteous staff and will to go above and beyond to help you.
They did a very good job. Michele was very nice and communicated with us along the way with updates.
Michelle at the front desk was the best!! Very professional... My red Lexus RC...LOOKS BRAND NEW...Thank you Carstar
They are fast, friendly and very thorough. Excellent customer service!!!!!
These guys went above and beyond. Unfortunately I wasn’t able to pick the car up while they were open, but you better believe I’m going to call tomorrow and tell them how impressed I am with their work. I’ll be taking my truck to them here soon for paint! And they did it for less than what they quoted!
Had great experience, they kept me informed about the process on my truck, helped me with a rental. They were very respectful and quick. I would recommend them very highly.
Happy with the whole process from start to finish. Professional quality work. Work was done in a timely manner. I would recommend Carstar Mansfield paint and Body to anyone needing auto body repairs.
Such an amazing experience that the whole process of getting my car fixed went really smoothly. Everyone was so friendly and helpful! Would definitely recommend!
I had such a great experience with CARSTAR in Manfield. They were proffessional, friendly and really helpful. They explained everything, they kept me informed as they worked on my baby (my car). I was having some family issues, they called and checked on my family and I, they were helpful and did everything they could to make my delivery and pickup an easy transition. I will definitely return there for my automotive needs. Thanks CARSTAR.
Professional and quick. My car was returned detailed and like new. Will definitely use them again if needed.
Didnt do what i needed..
Stefan is a true professional.I really appreciated the quick service, and wonderful job that others were not able to do.For 15 years I have recommended famly and friends to this business !
Front desk services were great. However the job quality is amateur at best. 1) paint job: car star pride themself for being professional but can’t get a simple bumper paint job done without imperfections. My bumper have uneven paint layers along the edge raised outward. Having scratches too. Professional painter wouldn’t have made amateurs mistake like these. 2) bumper repair didn’t fit correctly. Had to take it back for readjustment. Took it to the highway and the other end start sagging. Have to pop it back in place myself. Other than the customer service, I wouldn’t recommend this place. Had a huge issue of communication between shop and insurance but that was my insurance fault. However, the shop itself didn’t back up it quality even though you have a guaranteed satisfaction, pointless.
They kept me informed the entire time. They were friendly, courteous, respectful, and did exceptional work. Amazing people!
The two gentlemen were very kind and help me get the dent out of my back bumper, and it took them no time at all quick and easy!Would highly recommend checking them out!
Very friendly and professional. They kept me updated on the progress of the work. Very good quality work at a good price. They even finished the work a couple days ahead of schedule. I will definitely use them again if I ever need auto body work again.
Carstar did an excellent job repairing my vehicle! They were ahead of schedule and got my car back to me a day sooner than stated. They are very professional and very friendly. I will definitely recommend him in the future.
These folks are friendly and keep you updated in your repairs. I had bumper damage and some panels that needed aligned from sliding on ice and into a ditch,they did a great job on my truck
They did everything they promised to do, in a timely manner, kept me informed, and gave me back a vehicle, that looked much better, then the one they received. And gave a warranty to boot.
The people that work here are amazing. They took precaution when COVID-19 hit hard. When they were finished with my car they cleaned the outside.
My brand new 2018 Dodge was rear ended and there was extensive damage to the back of it. I took it to Mansfield Paint & Body.They explained everything they were going to have to do to repair it & how long it would take. They took care of everything with the other drivers insurance company.They finished my car when they said they would and it looks absolutely beautiful. There is no evidence of it ever being hit.The staff at Mansfield Paint & Body are amazing and were so very helpful with everything. They even returned my rental car for me.I will never take my vehicles anywhere else. I highly recommend Mansfield Paint & Body to anyone needing their vehicle fixed.
The whole staff was helpful, professional and did a great job on our vehicle. I was exceptionally pleased with our whole experience of their service.
This place is awesome. My son’s front end looks brand new and they got all the other things fixed perfectly. There prices are awesome, their staff is great, the work is amazing, and the are quick and efficient. I’ve had multiple car repairs/body work over the years and this place is the best I’ve ever used.
Honest people that do great work! They kept us updated with the progress of our vehicle repairs and that was a comfort. Highly recommend them!
This company had my vehicle for over two weeks, not once until the day before I picked up my vehicle was I made aware of the progress. When I was called to be informed of it being finished I was then told my total was to be $600.00 more than it was suppose to be, I did not get all of my repairs done at this facility and planned to take it else where to be completed, but would have been responsible for paying for the remaining balance. After calling the insurance and making them aware of the problem the insurance promptly got on fixing the situation where I would not be paying out additional money for repairs. I brought my vehicle to this company to be fixed and while I was not personally paying for work due to insurance paying, I still brought my vehicle to this facility where I will not be going back nor will I recommend anyone else come here. I appreciate them working with the insurance company, but they did not work with me and I do not appreciate that.
They was friendly, kept me up to date on my SUVs progress, gave me the date for completion and called me when my car was done. Their work was amazing, back to brand new looking. The staff was excellent! Will highly recommend them to friends.
This shop is top notch. We live out of town and were referred by a friend. I have to say that I am glad we decided to make the trip and use these guys. Mark was very professional and blew me away with his knowledge of what we should expect. I seriously thought our vehicle would just need a few minor parts and repairs...but just as he said, we ended up having major damage. They told us we could expect it to take 3 weeks or so...and we were pleased to have been called 10 days later to find out the car was done. These guys are awesome!!! I could not be any happier with the quality of craftsmanship and professionalism all the way around from this shop. Hopefully we will not need them again, lol...but I assure you I will travel again with all of our vehicles for ANY body repairs we ever need. Thank to Mark and the entire team at Mansfield Paint and Body.-Bobby
Great place. Work was very good. Michelle and Stefan were great to work with. Kept us informed on progress and explained process.
Great body shop, and the customer service was superb! My car looks fantastic, they even cleaned it! I received text updates every step of the way, too!
They were very professional. They took the time to make sure I was 100% satisfied with their service and answered all my questions.
More than pleased with both the auto body repair, as well as, the customer service, timeliness, communication, and updates on the progress.
The work they did was excellent and the job was completed very quickly. When looking around to have the body work done this was the only place I found that actually took time to look at the job that needed to be done and give an honest estimate of the work. One of the other places I went to wanted to repaint part of the car that the folks at this body shop assured me would buff out in a few minuets. They replaced what needed replacing and painted what needed panting now my car looks brand new. Getting the work done here saved me time and money.
Fast, easy, and excellent service. Truck looks great!
My car was repaired after the transfer of new ownership . They still did a great job with the repair and provided great customer service as previous customers stated under the old ownership. Stefan was very helpful and professional.
Great work, done ahead of schedule and kept us informed. Hope we never need their services again but will definitely use them if we do. Thanks Stefan and Michelle for everything!
They did an amazing job with my 2018 Kia Stinger. Great customer service. Always keeping me up to date. My car looks like the day I bought it. Def go to this shop. They will take care of you.
Highly recommend! High-quality repairs (including pearl paint matching), fuss-free interaction with insurance & excellent customer service. Went above and beyond to meet a very tight timeline. I brought my rear-ended vehicle to MPB on the recommendation of a trusted friend, then again after a deer strike. Hope Im done needing car repairs, but if not, Ill definitely be back.
Ive gone to Mansfield paint and body multiple times when I needed car repair after and accident. They work well with insurance companies and they do great work. I would definitely recommend trying this place if you need to get your car repaired or just a simple coat of paint.
I needed my truck back in short time and they met my time request. Really appreciated what they did and truck looks great
I took my Toyota Sequoia to Mansfield paint and body for some repairs. They ordered the part I needed, painted it, and installed it exactly as they had promised. The price they charged was very reasonable. I was very pleased, and will be back the next time I have a problem.
I have had two vehicles repaired here. 100% satisfaction each time! Great home town shop!
Fast and professional
Great work, and customer service. I would recommend to family and friends.
Outstanding customer service...kept me in the loop the entire process. First class body work.
Great customer service, and did a great job with the body work on my car.
The guys here treated my wife with integrity. They did not try to get over on her and the did the jobs for almost half the cost of what Service King Collison Repair was charging. The quality of work was awesome. All of my paint and body repair will be done by them in the future.!
Fair and honest with great customer service that you won’t get from some of the big name competition.
My car looked great and they handled everything
They did a fabulous job fixing my husbands truck. They went above and beyond with excellent customer service and the people who work there care about what they are doing! I highly recommend them...you wont be disappointed! 😃
Extremely friendly and generous staff. They always do a great job. Will be back. Thanks so much!
Always professional, Always courteous and they do the best work?
Nice and clean
Good place to take your car. I was treated very well. Mgr is good to go
Ive had these guys do one estimate for me. You can tell they are professionals. I would highly recommend.
They did a great job repairing my Dakota and great customer service..I will definitely be using them for any future repairs! Highly recommend
We have had several repairs done here. The work has been flawless and the service exceptional! Highly recommended!
Great competent friendly service
Poor quality work. They try to cover up damage that they cause. Will never recommend or use them again.
Dont normally do reviews, BUT..... Mansfield paint and body has beyond exceeded my expectations.... Went in to get my car fixed... something simple.... so I figured I would be somewhat ignored.... or, to the point and thats it..... mostly b/c Im a girl, but also b/c its simple and straight to the point so who cares about fluffing a person who is just in and out (I feel thats the ideas of a lot of companies). But came in and was immediately greeted with a warm, bubbly girl at the front desk. After they looked at my car they let me know what was wrong with it, and how they would fix it (Im somewhat knowledgeable about car, so I pretty much knew what was going on.... but loved that they cared enough to explain it.... you dont get that at a lot of places). And after it was all said and done, I got the most amazingly warm greeting.The part I loved the most is that they were there to help me with my problem at hand.... I cant even get my oil changed without someone trying to sell me tires, or try and tell me something that is not true b/c I am a girl.When I left there I felt like I was leaving my uncles house after he fixed my car.... And compared, the price was extremely affordable
Very nice home town body People in it that run it are really good
I could not imagine a place with worse customer service. The man at the front was one of the rudest people I have dealt with.
The people that work there was very helpful and nice. The vehicle was totaled but Id still do business with them again
The service here is amazing and their work is outstanding. They work to get you in as soon as possible.
Great guys and fast service. made some junk a brought them shine like a diamond afterwards.
They did an awesome job!
They wouldnt even give me a quote. Apparently they only do insurance work and wont repaint a brand new car a different color.
Great service
They were very courteous and attentive.
They kept in touch with me from the beginning until the end with regular updates
Outstanding fast fair impeccable service
Love it
Customer service poor