I had a taste for an Everything bagel and pulled in.....Had a bit of a wait because the order taker was deeply engrossed in taping a to go bag shut... she told me Ill be right with you a couple of times. Finally, took my order.I saw 1 Everything Bagel left behind glass. Ordered it toasted with garden veggie cream cheese and a coffee with Equal.While I was sitting waiting, the woman who took my order came to my table and said they were out of Everything bagels. I knew I saw 1 in there but just ordered a sesame bagel.4-5 minutes later a guy came and handed me a bag with the bagel in it. I asked about the cream cheese and coffee. He went back behind the counter and asked a couple of other employees about it. Soon, another woman came to me with a coffee saying she put 2 sweeteners in it.A few minutes after THAT the young man came back with a small container of cream cheese. I opened the bagel and found out they put the cheese on it already. I dont think it was toasted either.I felt like this was a grand opening with nobody trained, no one managing the chaos, and just a difficult quick bite.I give this a fail.
Nice place to stop for a toasted bagel and a schmear. They were out of some of their most popular bagels at this time which was lunch. So go early to get them fresh
By far my favorite place for breakfast. So many delicious options but I cant bring myself to order anything other than their nova lox. Its always amazing and delicious.
If you like strong coffee i would probably ask for less milk or ask how they make their cold brews but other than that I love this place. I usually just get the same things though. Nova Lox is delicious.
The staff here is always so friendly and helpful, even when slammed. Id even say theyre better than the Starbucks across the lot in terms of service.
First time at this location. Their one-egg chorizo sunrise is a filling protein packed breakfast, and offers a little kick to your morning breakfast routine. A flavorful chorizo patty, cheese, an option of one or two eggs, fresh avocado, and a Schmeer !in between a green pepper bagel, combined with a small strong Caribou coffee is a good way to start your day. The price of these two items after tax is $8.63, which is a reasonable price....Their Caribou coffee offers a fine alternative to the competition next door, don’t forget your half-and-half and sugar!
As always, great service and tasty bagels. Best in area.
I went to Einstein in Mansfield this morning and ordered 3 bagels and smears foe each. I got home (in Arlington) and only had 2 bagels but all the smears. So I get my receipt to call them and there was no phone number on the receipt, and it gets better. I was only charged for 2 bagels and I paid $17.10, this did include the smears and a coffee. Does this seem correct?
Nicest employee interaction Ive had in a long time. I went through drive-through at 1:00 and had a very helpful, nice young man.
Everything here is always fresh and amazing to eat. Also, if you havent signed up for the rewards program on your phone you should. Nothing is better than getting something for free that you would have paid for anyways. Highly recommend for a quick healthy snack or to stock up on some amazing beagles.
Bagel with Lux is awesome. No where around can you these sandwich’s. Try them, delicious!
Its good but expensive. Nothing great.
First time here and the worst impression ever. I was just standing there for a couple of minutes and the employees were just looking at me or ignoring me. There was only one woman that was so kind to ask me how she can help me and I finally got assisted. There were three women and if one of them was busy at least the other one could ask me or tell me (we will be with you shortly). This store really need to work with their employees teaching them what good costumer service is all about. Two stars for the service from the other employees, but 5 stars to the woman that actually helped me.
Great customer service and super fast.
Love this place! Bagels and smear are amazing! Great customer service every time!
Not impressed. The young lady that took my order was impatient and the food was lukewarm. Wow… surprised as I was referred to this establishment by a co worker.
Bagels are decent but sometimes the wait is fairly long.
Always great breakfast and strong hot cpffee
Nothing like a nice bagel and caramel Frappuccino!
Nasty! Will not waste money there again.
Great bagels.....short of going to New York City 😁
Long wait, had to ask several times for missing items, and sandwich was cold. Quality at this location has gone downhill.Probably wont be back
Came in at lunchtime and was surprised by the mess inside the restaurant. All the tables were dirty, the floors even more grotesque, and every employee looked like they were miserable. The employee taking my order for my name completely wrong. My name is Conner, not Carl. My partner and I waited around 20 minutes for our bagels. Pictured below, you see that my bagel looks like absolute garbage, and was also burnt. I love Einstein Bros. but I would NEVER go back to this location.
This was my first time trying out this location. I was definitely disappointed. I ordered 4 bagels. I waited a second when ordering as I’m used to being asked if I want them sliced, if i want cheese, and if I want them toasted - but did not get asked any of these. So i spoke up and said that i wanted them sliced and with no cheese, i forgot to ask about getting them toasted. When i got them, they were just thrown in a bag together, not wrapped or anything. Didn’t even get napkins or get offered them either. (Maybe my usual location in Plano is just overly nice, but my bagels are always put in a paper sleeve and then bagged and they always include napkins with them as well.)Then I get home and the 3 cinnamon and sugar bagels I ordered are just cinnamon bagels - no sugar on them. They were also cold. And they must have been sitting on top of cream cheese or some other type of bagel with cheese because when I ate the bottom half of the first bagel I had an allergic reaction as I’m allergic to milk. They also had sesame seeds all of the bottom of them, which also led me to believe they’d been mixed/sitting on top of other bagels. With as many people that have allergies now, you’d think people would be more cautious.I really love Einstein’s but not sure I’ll be going back to this location again - which is sad because I live in Mansfield.
Love a hot, fresh bagel
Great bagels! I had the garlic, 280 cal and a cafe latte. The drink wasn’t great. It’s like they used skim milk for it, but it was very, very hot, which I liked.
Love their food. Just wish I could order online from this store. Its not in their app for some reason. Drive through is always full and inside ordering has gotten better over time. Used to be really slow, but its much better now.
OMGOODNESS! Sign up and get a Bakers dozen, mix and match, every Monday for $7.00! Special offer for FREE hot or iced coffees and sandwich specials. They were out of Cinnamon raisin bagels (gasp!...) so I had to try the French Toast and Cranberry varieties. Hmmmmm....Forced change of purchase...A GOOD THING! Get the app and go!
Love love love the food, drinks and excellent customer service.
Tasty and fresh with a friendly happy staff
First time ever to try, wonder place for a quick bite or even a sit down meal
Excellent bagels. Limited coffee varieties due to covid
My other to-go coffee shop. (The first one does NOT start with an S and end with a bucks. Just sayin.) Hot. No creamer, no sugar. Oh and that hashbrown cheesy bagel? Yeaaaa! Only wish is they had more of these stores around. (But then they might become like the ubiquitous celestial 🌠 deer 🦌)
Great bagels. Dirty store.nothing was cleaned or sanitized by any means. The staff was unfriendly and not happy to be there.if it were not that the bagels were good they would have gotten no stars
Drove an 50 minutes to this location as once a week routine and they were almost empty yet the cashier was so awful and rushing me. Then my order was messed up, went back and they same cashier was rude and still gave attitude. Her name is Lauren. Beware.
Everything I get here is delicious.I really like their 4-pastry box for $6.Heck of a deal.I also get the classic egg, bacon, cheese breakfast bagel. They can add tomato, no extra charge.Their bagel sandwiches for lunch, are really good, too!
I love love love this place. I just wish it was in a better location. I think it would be so much better someplace else. Best breakfast sandwiches out there!!! Always nice staff.
The food is great, but the employees are rude and extremely unhelpful. If the bagels werent so good, I would never return.
Great service, very friendly staff but my experience (food wise) isnt quite as positive. I ordered through the drive thru and received a completely wrong order and the fruit in my fruit cup has mold on the strawberry so I had to throw the whole cup away. Im glad I noticed since it was such a small amount.Although the food was wrong, it was still delicious and I do plan on returning to give it another try.
Good food, great service
Love this place the service is great the food is great andlike their coffee
Thanks a lot! I love this place. So delicious. But, you never have the 6 cheese bagels. I mean, every time we come you are out. So, now the hubby says we will never be back again. I’m so disappointed. If you are always out, why don’t you make more? I just don’t understand.
This is really great. Delicious food with perfect combination of good coffee . The place was clean and customer service was excellent so far. I love to be back here again.
Dine in available, good food, good coffee, clean atmosphere, pricey $$$
Well when I wait in line for 30 minutes and order 2 bagels with avocado on both only to realize there is no avocado on them, it is very irritating. It should be difficult to mess the order up when avocado is in the name of the sandwich ordered.
My first time having Einsteins and they did not disappoint. I ordered the Farmhouse I believe it was called. They was out of the bagel that it normally comes on and so I had it on the jalapeño bagel. It was delicious. Cannot wait to try some other sandwiches from here.
Never had problems with this place, but WOW.. on 7/3/2020, service was abysmal, absolutely SLOW. Pulled up to the window and waited for 7 minutes.... would get stared at and they would just walk around extremely slow. It seemed nobody wanted to work that day. I get its the weekend but wow, why proceed that slow?? Ill take business elsewhere, they look busy enough, they wont miss my money.
Great customer service
I love this place, and have never had a problem before. I tried to go here for Breakfast, before work, and both times, the last one being this morning, they were closed, even though their website clearly states they are open. Would be nice if this was corrected, so it doesnt put people out.
Food is good as always.
Very impressed on customer service! All of the employees have a REAL smile on their faces! Refreshing to see some places still have that going! 2 thumbs up to hiring manager!
Its good but depends on whos working
I’ve only ever had one employee at this location that was unpleasant to work with, but for someone who goes to this location weekly, I almost always have a good experience. I will say you have to get their early on Monday to get the bagel deal and get bagel flavors you actually want. But that’s to be expected when it’s only 7 dollars for the bakers dozen. The drive through isn’t very fast but still worth it!
I usually like them more then star bucks, but i was disappointed this time.
Totally overpriced bagel and schmear with lox, but overall good for it being available in the south (retail chain) and not the East coast. You might want to add extra lox as it can seem thin.
Love Einstein bagels hate this location drive-thur! By far the worst wait times in a drve-thru. I will try the inside next time hoping its better. It didnt used to be this way what happened? The bagel I ordered was literally sitting there while the girls doing nothing there was no need for that wait.
First time at this location (drive thru) and the lady that was there this morning was so unfriendly, I guess mad, tired or had a rough day that her attitude makes me not want to come back again. I love Einstein Bros. Bagels but I dont think Ill go back again.
Hey, you know whos the best?? RICKAAAAYY! Great food, great service, and bagels fresher than the prince of Bel Air!Have a great day, a great life,
Very disappointing, smear has been cut down to almost nothing even when you pay for extra. Its sad to see how downhill it is going, especially at their prices.
I love that I can drive 10min to get some excellent bagels.
I came in for the first time today and got a chocolate chip bagel and a bacon egg and cheese croissant. It was really good and I will definitely be back in the future. The staff was really friendly as well.
Drive thru had a long line, but service was smooth.
Was first sandwich was good. And friendly workers.
Food is always good. African American lady at the drive through is rude. Not the best choice to have someone with a negative attitude running the window in the morning. Hopefully her day gets better. Ill try again another time but if it happens again I wont be back
Love these stores. This one on particular was very clean, friendly faces with awesome food, I definitely recommend.
Good food and drinks, friendly staff. Depending on what you order, it could be pricey.
This was MY FAVORITE breakfast spot. Til I had my original florentine bagel with turkey sausage, cheese and one egg breakfast sandwich. The last two time I came here the florentine bagel has been very excessively oily.I did not notice til I have arrive at home. Will not stop coming here as of yet. But will try my other original breakfast sandwich again. The jalapeno bagel with all my fixes.
We went inside and even if their is signs everywhere saying that face masks are required, a couple went in, without a mask, cut in front of us, and none of the staff said anything. That’s not acceptable. It’s covid time.
I got the turkey sausage and cheddar sandwich on an asiago bagel. It was delicious and the employees were friendly and fast.
I witnessed a employee preparing a bagel lick her fingers twice and continue preparing a bagel. It was gross and mentioned it to the manager. I hope they are inspected for health violations.
Had an Asiago bagel with egg and cheese. Yummy.
Fast service although it was busy in parking lot with Starbucks traffic making it impossible to get out.
Man I love the bagels! My daughter and I go every Sunday morning till she went off to college! And when she comes home its the first breakfast we have before she leaves again! Everything bagels are the bomb!
Love their bagels. Especially love the bagel thins (same bagels cut down to reduce the carbs). Add a schemer of cream cheese and specialty coffee and it is heaven. Great service. They also have sandwiches and lots of other delicious goodies if my choices arent yours.
We meet here at 7am and discuss real life topics and how our Maker and our King can guide through the hard times to victory! Always a pleasure Barry
Fresh bagels earlier in the morning. Great service. Have had many problems with their gift cards. Wont buy one from them ever again.
Really nice staff. Going through the drive thru was a breeze. This is a great place to stop and get the kids a quick breakfast or a treat. There are bagel and shmear flavor combinations to suit everyones preferences. You can even have them toasted (or not). The only downside is they do not offer gluten free bagels. :(
The service here has always been friendly and professional even when Ive seen the customers behaving badly. I love that the coffee refills are free as opposed to the place next door. The bagel sandwiches are great. My favorite is the pretzel bagel, or maybe the French toast bagel, or the green chili... If you like bagels this is a good place to go
❤ this place. Great costumer service!
Good food although I really miss the french toast sandwich they used to have.
Love this place.
Love their choices of specialty bagels. Ive tried their jalapeno cheese bagel and absolutely loved their spinach Florentine bagel. Good place to sit and enjoy the good.
Very nice staff, could have charged me more, but let me know about a special and saved me some cash. Food was delicious. Me and the kids loved it.
Very fast drive thru- my first time here and I am very impressed. Woman who took my order was so helpful with recommendations. I ordered a coffee, a Farmhouse bagel sandwich, and a warm blueberry muffin. I absolutely loved all of it! Pricing isn’t terrible considering I could have spent all morning making these things myself at home dirtying up skillets and baking pans! I will definitely return. I would love to try some of their other sandwiches for sure :)
Went for A Bakers Dozen Monday for a mere 7 bucks! What s deal! It was lunchtime so I had to eat lunch, right? The Turkey, bacon, avocado on a cinamon raisin bagel toasted w/ tomato, lettuce and mayo was, unfortunarely, TOO BIG to finish! And then add the crunchy dill spear and potato salad! And iced green tea, oh, yes, a winner! And the staff- friendliness is the first requirement, I was told, to be able to work there!
This palce is awesome. nice staff great food very clean. loved it
The variety, freshness and quick Drive Thru feature is a plus so my coworkers can enjoy our random Bagel Days!
Fresh and fast! Best bagel place around
I have been a huge fan of Einstein Bagels for a while. And was even more excited when this one went in near my house. Unfortunately, the quality at this location has plummeted recently. Im assuming its due to their inefficiency, but if theyre busy, my bagels are always barely warm hardly toasted which I know its a tactic to speed up the toaster. Half the time they dont have the bagels Im looking for. Theyre always running out. It just seems to be an absolutely horribly managed location. Unfortunately, I will no longer be visiting this location.
Went for their special that Monday- a Bakers Dozen for $7.00!! What a deal! And my free birthday breakfast bagel sandwich. What a staff! They treated you like you were a guest in their home, unlike some places that act like youre interrupting their day! They will look up any specials/ freebies you have coming by your phone number- just ask. Have a delicious day!
Love their bagels 😊