The place is easy to work with, clean, and in good working order. The best part about this business is the staff!! Maleeka and Tyler are INCREDIBLY AWESOME!! There’s great communication, paying your bill is easy, and I wasn’t ever concerned about my stuff being damaged or stolen.The only part I didn’t like was the regularly spaced pricing adjustments (increases). These are necessary for any business’ growth and market demand; however, I felt they occurred too often.
We just rented a space for storage. The property is well kept and designed. Location is excellent. Could not have made a better choice.
Thank you for your kindness and efficiency. Everyone in the office were outstanding and helpful. I highly recommend this storage facility!!
Maleeka Branham is super sweet and cheerful!She didn’t try to sell me. She empowered me to make an educated decision that met MY needs.Thank you Maleeka!
I am thoroughly impressed with the area manager, Maleeka Branham, who showed me around the facility, walked me through the rental agreement & process, and proactively answered any & all questions I might have with absolute professionalism, courtesy, and good-natured humor. She is a definite asset to Compass Self Storage!
Maleeka B & The young man (Im sorry i forgot your name) Thank You,Thank You So Much for Taking your time to help us out & rent a unit.Maleeka was very Very Sweet, Helpful & Super friendly. Thank you so much.My daughter had a great time dancing with you,lol!!!Great price & With Great Customer Service. Thanks!!!
Great storage facility. The staff were very courteous and professional. I was driven to see the unit, had all policies and procedures explained to me, and completed all the paperwork in less than 20 minutes.
From the first time that I inquired about a space to rent, to actually getting all set up, Maleeka (manager), had the best personality and was so helpful in making it all so very simple! Thank you again for such great customer service and making the whole experience quite enjoyable!
Over the years, Ive rented several storage units, but this one by far is the absolute best. The customer service was amazing. Maleeka was really warm and extremely knowledgeable. She answered all of my questions and helped me select the right unit size for my needs. The facility (property as a whole) was really clean. She also took the time to sanitize EVERYTHING. I truly appreciate that also. Im definitely referring customers to see her.
Staff was very helpful knew who I was when I got there.Explaned everything
First visit was very good. We were treated very politely. Best part was we were able to have all of our questions answered and we rented a storage unit. Couldn’t have been a better experience.
Tyler made this fast and super easy. Showed us two units, we picked a 10x10. Whole process took less than 10 minutes. Great service!
Tyler was extremely helpful and professional. He made this process incredibly easy and with a wonderful attitude!
Your manager at this location is AWESOME!!! I have had the visit the office multiple times and not only is she helpful, but she always has the best attitude. Bright and shiny every time I see her...give her a raise!
Of all the storage places to choose, you should choose this one! They have the most handsome man working the front desk named Tyler. He’s so positive and was able to help me find which size unit would work best. They are way cheaper than the other competitors down the street so made my decision easy. PLUS they have uhauls available, even better.
Great Experience! Everyone I spoke to was very nice and professional. Thanks Tyler for taking care of us and helping us get the size storage unit that best suited our needs. Definitely would recommend!
The facilities are every bit of what the website advertised but the real benefit of doing business with this outfit is the people that you work with. The staff went out of their way to accommodate a convenient transfer from one storage area to a smaller one elsewhere. Save me some money he made me a long-term customer.
These folks went above and beyond to take care of us. They made us feel right at home. I really appreciate their help!
I was a customer with Compass Self Storage for almost a year. The customer service the staff provides is THE BEST!🏆 They treat you like youre part of their family. The security in and out of the gates are customized per unit. So its not one code provided for all who enter. I felt very safe and that was SUPER important to me. The property is kept super clean and they have 2 U-haul trucks to rent if needed. So thats convenient.
Awesome service. Had an issue with the locking mechanism and called the office on a Sunday. Very nice and professional person answered listening to the issue we had encountered at the locker. Tyler immediately came to help us and changed out the locking mechanism while we were there. Great job of customer service!!! Thank you Tyler!!
We have had a great experience renting a storage unit from this facility. The staff is so courteous and were always attentive to our needs or concerns. We felt comfortable and secure at all times of the day. Should we need to rent again in our future here in Mansfield we would consider renting from Compass again.
The best customer service! Very informative especially for 1st time storage renters. Meleeka helped to explain everything from A-Z.Both Tyler and Meleeka were vry pleasant and professial and answered all my questions. Nice facility!
This is my favorite storage place I’ve ever used. The help is amazing, they’re securely guarded with a locked gate and cameras, and it’s super clean no bugs/mice like other storage units in the area. Tyler assisted me in my renting of a unit and was super helpful! Maleeka has helped me on several occasions too and is a pure joy! Such bright employees like Chick-Fil-A :)
The store manager, Maleeka, and her team were extremely informative and helpful when it came to leasing out my storage unit! Great location!
Amazing Help ! We arrived and help is through the whole process . Definitely recommend! 😊
Wonderful customer service and kept very nice and clean. I havent found this good of service at any other storage facility.
Tyler was very informative and thorough when providing information about the unit and how the process works. Definitely the right person to represent Compass !
Made a major move last year from the mid west to Mansfield, TX. Making arrangements long distance can be very frustrating. I was happy that finding storage wasn’t one of them. Without being there physically I was very happy to have great customer service over the phone. That same great service was continues upon arrival. My movers had no problem entering the storage ahead of my arrival. The storage units are clean, well lit and safe. I often visit my storage unit in the evenings and I’ve always felt safe. There’s always carts available for customers use. Moving things solo this is a big convince for me. We are now on our third year with Self Compass Storage. We downgraded to a smaller unit. That transition was hassle free and we appreciate the service.
Very friendly staff and clean.
We just started renting and from what we have experienced so far the costumer service has been awesome and they’re very helpful.
The staff here is always extremely helpful and friendly!
Very nice place. Clean and secure. Good employees. Very helpful and knowledgeable.
Tyler and Maleeka are super helpful and have amazing customer service. Was super easy to get a storage unit and affordable!
A great business for storage needs. Management and Staff are excellent at dealing with concerns, they are fair and provide exceptional professionalism at every encounter.
The manager Maleeka and her staff are awesome. Theyre very friendly and helpful. The storage facility in Mansfield is always clean and well kept. I dont have any complaints. I recommend this storage location to anyone. I will miss doing business with this location
This place is great! The staff and district manager went out of their way to make sure I got my truck unloaded in time to return it and my unit was fantastic. Even stayed after hours to accommodate me!!!!!I’ve dealt with a lot of moving and rentals in my 58 years and these folks are by far the best!!!Thanks and I recommend them highly!
The staff are so helpful. Very clean and affordable storage center. So thankful for them helping me with my storage unit and being kind and courteous. They helped me out finding movers and recommending who to use. The is the best storage unit in Mansfield hands down.
Great service. I came in on a whim and every question I had was met with a thoughtful answer! No hard sale. Just a nice overview of my options along with some common sense advice based on their experience. So glad I stopped in here!
Beyond thrilled with the level of customer service here! Despite COVID precautions making things a little more “socially distant”, Maleeka and her team went over and above to help me choose the right unit for me, explain the process, and make me feel safe! Overall, best experience I possibly could have had! Stress free!
Maleeka was really professional and prompt in showing me property and getting my lease set up. I’m glad I chose to Compass Self Storage!
Compass Self Storage Mansfield is great place for your storage needs. The property is always clean and well lit. The staff is extremely helpful and very professional. We have multiple storage units at this location and highly recommend!
Amazing customer service!! From the initial call to getting everything set up and gaining access, it could not have gone any better. Staff was extremely friendly and helpful! So glad we chose this place for our storage needs.
These are the nicest people to deal with! We recently downsized our storage unit and it was easy and no stress whatsoever! We have had the best experience with Compass Mansfield.
Very nice and professional place. Answered all my questions before I thought of them
Awesome facility with great people, who truly care that you get a great storage experience. Prices are hard to beat, and for me the location is absolutely perfect. Make sure you find a unit with the first month free, by making a small donation to a local charity organization.
COMPASS SELF STORAGE IS A TOP RATE STORAGE FACILITY. CLEAN, COOL, AND ORGANIZED. THE STAFF IS PROFESSIONAL, FRIENDLY, AND WELL INFORMED. THE MANSFIELD LOCATION IS A SAFE PLACE TO DO BUSINESS WITH.THANK YOU
The Compass SS in Mansfield is great. The staff are professional, friendly, courteous and the facility is well-maintained and secure.
Wonderful experience! Very helpful, kind, and knowledgeable workers. Very clean and safe storage units. Would definitely recommend to a family or friend!
Compass Self Storage on Country Club Drive had been awesome. The staff has been great every step of the way. Ever since we walked in the door 2 years ago, Maleeka Branham, the manager treated us like family and was always there to help whenever we needed it. The place is clean and safe too! We’re only moving out now because we no longer need storage! Thanks Maleeka and CSS for a great experience!
Tyler & Maleeka, did a phenomenal job helping me and my wife decide on the best option for our budget.Thank You! Yes, I’ll tell a friend and family member to rent storage space here.
We had a unit with this branch of Compass Self Storage from the day they opened. They have been fabulous. Courteous, great maintenance, etc. We closed down the storage unit only because we moved to a bigger house. Thank you, Tyler and Compass, for serving us so well.
This place is near my house, very clean and competitive on pricing. Maleeka and Tyler are very responsive and super friendly. Glad I stopped by.
Excellent facility and even better staff!
I have used this facility to store my “toys” for the last 3 years. The facility is very clean, well-managed, accessible, and convenient. Compass storage will continue to be my “go-to” spot for storage needs.
I called several storage places today looking for pricing and to get in today. Maleeka at the Mansfield branch was amazing. She had the best customer service of all 3 that I called and was straight to the point with extremely helpful and fast information. I showed up 10mins later and she gave me a great deal and had me a unit and keys in less than 30 minutes. I am beyond pleased with her and her hospitality that she provided. Moving is stressful and every little simple and pleasurable encounter is huge during the process, this was one! I highly recommend Compass!
The staff is professional and very supportive. Never had a bad experience with the staff or security gate. Would get another unit at this property anytime.
Easy to deal with staff, nice facility, good security, and good pricing. The staff was great, very communicative. One level so no elevators or stairs to deal with. Would recommend to anyone in area.
Excellent customer service 👍 and the facility is very clean. The location and prices are great.
I had a great experience getting everything set up for my unit! Clean facility and helpful staff.
Easy and quick experience. Everything was ready to sign once the unit was seen.
Great price and customer service. Clean storage unit and even waived the administrative fee.
Staff was always nice and helpful. The storage facility was always clean and well maintained
I am a repeat customer. I choose Compass because of the professionalism of management, cleanliness of facility.
Clean storage facility and Maleeka is very nice. She patiently helped us to find the right sized unit. Asked us some good questions. Rental process efficient. Especially like that our unit has a small step which helps to keep it dry.
Helpful. Great service.
Very friendly staff. Super helpful and knowledgeable about the storage units. Gave me a ride in a cart to inspect a unit. Took the unit and Tyler went back to make sure it was clean and ready.I would recommend this facility and staff to anyone. The signup and leasing was electronic and quick.
Clean safe facilities and friendly and helpful staff. Great service!
Ms. Maleeka was the best. She was professional, courteous, and very helpful.
Very nice facility. Good prices.
Maleeka and Tyler went out of their way to accommodate us with our storage rental needs. Both aways had a smile, a positive attitude, and a genuine willingness to help. The facility itself is clean, well kept, and easy to navigate. There were motion activated lights, plenty of surveillance cameras, and carts in each building, which were a great help moving into and out of the unit. I recommend the renters insurance as our unit was broken into, but our experience with the facility itself was nothing but good despite the misfortune. Will update experience on claim if necessary.
Prices are comparable to other facilities but what truly sets this facility apart are the employees. Maleeka and Tyler are two of the most wonderful employees Ive worked with any where. They answered every tedious question without making me feel like a burden to their time, offered to show me every unit, even knew my name when I walked in. I hope the owner knows what jewels of employees they have!
Great prices and customer service
Excellent service; super friendly staff!
Wow! What a great facility! The service is awesome and the facility is very clean and well maintained. I feel very confident in securing my items here.Maleeka the store manager is a very big part of why I chose Compass Self Storage. Maleeka is both professional and knowledgeable. My experience with Compass is great!! Thank you Maleeka.
Great employees, made my life much easier
Malika and Tyler are absolutely the sweetest people, I had a storage with Compass for almost 2 years. The facility is clean all around. Malika the manager has the BEST customer service skills, she is caring and will hear you out and work with you if you ever have a problem. I’d give this facility 10 Stars if I could just because of Malika and Tyler.
This place is great . The manager really cares about help . Thanks Bobbi
Easy check in and friendly staff!
Their very Friendly 😁
Clean, easy access and well priced!
Excellent service . Maleeka and Tyler are the best. Thanks guys for the smooth transition.
Great people and friendly agents!
Very well kept facilities, exceptional pricing and excellent customer service.
Great storage and kind staff.
Employees are great! Very good customer service.
Check around most reasonable in my opinion and employees cooperative to adjustments with what will work for you
Excellent Service, Excellent & Helpful staff
Fantastic place to leave your valuables.
Great facility. Very friendly and professional.
Their business plan includes automatic rate increases every 6 months of approximately 8%. Just got the latest rate increase today. With the current economic conditions real bad planning on their part. Giving notice today and leaving.
Tyler was very professional and quick!
Great customer service
Best storage in the area, hands down
Great service
Awesome staff
Clean