Awesome experience with Heating and Cooling Two. They lived up to all of the great reviews I found on them. Friendly, courteous people who know their trade. They had the best price for a highly rated furnace and best warranty from manufacturer/dealer (H & C 2 picks up the labor not covered by Bryant). Had a very small problem and they were very prompt in coming out to fix it. Top notch across the board. Couldnt be happier!
We thought we had a problem with our dehumidifier, as it was not keeping the set humidity level (which it had done well for several years). Heating And Cooling Two was able to get out within the same week. Pat came out today and was outstanding. He went above and beyond the call of duty, testing the dehumidifier and explaining each step in detail and what the results meant. Turned out the dehumidifier was just fine and doing a great job. He also went the extra mile to give several potential options of what was potentially causing the humidity problem. No overselling or up charging, just honest high quality work. Highly recommended!
Provided detailed analysis of what was needed for our two story home. Provided competitive quote. Scheduled the install of a new furnace in a timely manner. Salesperson and Installers were professional. Installers did a great job of installing and working around some tough venting issues. We are satisfied with the project. A job well done!!
The team that heating & cooling two sent out to install a new AC unit in my furnace was very well trained. they called ahead of time and arrived on time. They did a supper nice job on the install. They did a great job on the clean up after the job was done. I would call this company in a heart beat if I have any other projects.
We had our AC fail during one of the hottest weeks of the year. I called Mike Spaude and he was so calm and ensuring that everything was going to be ok. Mike was out the very next day to size up a new unit and I not once felt pressured and again was extremely polite, professional and ensured us not to worry he has everything covered. They scheduled immediately and did an amazing job on install and left the work cleaner than when they arrived. The company handles everything from rebates, warranty registration, and even the call from Mike to ensure we are comfortable and tips on keeping the unit in top shape. We couldn’t have asked for a better experience and honesty from a company! Please make sure the installers get some credit, day off, free lunch… they are life savers!
I recommend Heating & Cooling Two, Inc to anyone!Very professional, quick responding staff - giving best pricing available. Scheduling was quick, given very busy time of year - installers were super professional, efficient and effective. The A/C system has been working wonderful - we are SO happy with the replacement systems from H&C2!
They installed a new AC and furnace for us. Great installers and Mike did a great job on explaining everything to us. Appreciated him not trying to sell us more than we need. Best price comparison around.
Great experience with Heating and Cooling Two! They installed an electronic air cleaner and a whole home humidifier for me and would use them again! If you are thinking of having any HVAC work done, be sure to at least get a quote from Heating and Cooling Two!
Mike S. was very helpful and very patient to answer multiple questions that we had over emails and phones. He was not trying to sell us more than we need and explained well the differences between different options. Gordan did a great and efficient installation job, too. All staff at Heating & Cooling Two we contacted were nice and professional. I definitely highly recommend them for their best services.
We had a whole home air purifier installed. They came on time and were done quickly. We also found them to be less expensive then some competitors. Very happy with their service and follow-up.
We were very happy with everyone we dealt with at Heating and Cooling Two. They were all very professional, knowledgeable and the installation of our furnace, AC and hot water heater was first class. We highly recommend them to anyone looking for HVAC service.
Alright it’s been a long time since I had these guys out but wanted to write this anyway. I was in one of those “it’s -35 and my furnace doesn’t run” scenarios this past January. Now my furnace is four years old (but out of warranty because we aren’t the original home owners) and had been serviced for the same error by two other companies. I called midday Friday and talked to a really nice woman over the phone. Since this isn’t the first time this has happened I knew how to reset the error and make the furnace run for a couple hours. She gave me the option for emergency service or an appointment first thing Monday. I opted for the appointment but she gave me the emergency 24/7 contact info too. When the tech (Eric) showed up Monday we went over what had already been done by the other two companies and what (little) I knew beyond that. Quite depressingly the first thing he did was undo some of what the last company did. Then he explained what the real issue was and that it was a very common issue with my furnace. He fixed it quickly and checked a few other parameters (which were off and he fixed). Since his visit it has never had the same fault since.
We had them out to replace an Air Conditioner. We figured while we were at it to replace the furnace as well since they were both 20 years old and original with the house.The rep that came out was very technologically knowledgeable, he did not try to up-sell us and provided a very detailed processional price quote sheet with many options to choose from. He even noticed we were missing a furnace vent cover on the outside of our home and added that to the job order.The installation went amazing, they were on time, finished ahead of schedule and left no trace of a mess. They walked me through how to maintain everything, answered all of my questions on the dos and donts to keep my system running smooth for years to come.Financing was a snap and they take care of all of the paperwork for you. (Permits, tax forms, rebates, warranty registration).I would highly recommend them!!
The Heating and Cooling Two installers were on time and extremely thorough in the process of removing old equipment and replacing it with new. They were very helpful with advice about equipment use and how to maximize the effectiveness of the new thermostat. I would not hesitate to recommend this company for any heating or cooling issues.
I am giving a 5 star review because I don’t want to hurt the business BUT; I called this location today and I don’t think anyone has ever disregarded me as a human being so much so. The woman I talked to was literally mean...you should NEVER be mean to someone??? I call a lot of places in a day, working with all kinds of businesses and no one has ever treated me like that. Please, your employees should not be rude to anyone especially while representing your company. I couldn’t imagine treating another person like that but maybe you guys do it differently. Anyways, peace and blessings and be kind to someone today!
Great service from Heating & Cooling Two. The sales process was low-pressure and helpful, the installers were professional and friendly. Will continue to use them.
They installed AC and Furnace and re-did all the wiring and plumbing as per code. Previous installers had taken many short cuts, which Heating and Cooling2 corrected all. It took them two days to bring every bit to code and did the entire work in time and in utmost professional way. We are extremely glad with their work and will recommend them if you want a very neat clean professional job .
We needed to replace our Air Exchange and submitted bids to four companies. We ended up choosing these folks because of the positive reviews on NextDoor as well as the fact that their bid was significantly less. They performed the work today and it was a very positive and professional experience. I highly recommend this company.
The customer service and professionalism of Heating and Cooling Two is off the charts outstanding! Jared and Josh, the two gentlemen that replaced our HVAC system did an amazing job! The workmanship was incredible! I would hire Heating and Cooling Two again without a doubt! Mike our comfort specialist was honest and sincere with absolutely no pressure! Absolutely without any doubt, a truly outstanding company! Hire them and you will be amazed!!!!
Heating & Cooling Two provides excellent service by professional staff.
Heating & Cooling Two did a nice job installing Central Air at my mother’s home. I wasnt pressured by there rep to buy more than I needed. The installer was very nice and professional. I have used this company to install HVAC at my own home and recommended them for the same at my mother’s. Overall a very good experience.
19 year old HVAC system needed replacement, these guys showed up and removed old, installed new all under 6 hours.
I would not give them my business. Scheduled a technician to give me an estimate for heating work. No one came and got no follow up call with an explanation. When I was able to get a hold of the technician who was supposed to come out, he told me that he drove my by house and saw that another company’s vehicle was in the driveway so he did not have time to stop. Didnt bother to let me know. I had to call their shop and reach out to them when after several hours no one was there. In reality, yes there was another company’s vehicle in my driveway as I was doing my due diligence and getting other quotes. The other company was leaving so it’s not like they were going to be there at the same time. Had the they just called and told me they were’t coming and why, it would have easily been figured out. Not good business and will not be getting any future business or referrals from me.
I was very impressed from beginning to end! The gentlemen that came out to bid the job was very helpful! He pointed out some things and provided some tips that I was overlooking. The installation guys did a great job! I am totally happy with the job!
The company did a great job of recording notes from a previous service call, 4 years ago. Even sent the same technician, Ryan, who was thorough, professional and efficient. We had another great result! I highly recommend you contact this company for routine as well as emergency heating and cooling services.
Great service! They did some furnace work for me very quickly and were very nice to work with. Thank you!
Heating and Cooling Two saved us this winter. Our furnace went out like a week before we had to travel for Christmas. I’m so appreciative that they worked us in and when we found out we need a new furnace they were able to work that in too before we had to leave.The HVAC tech that came out to look at furnace initially was wonderful. He was so patient. He explained everything and answered every question I had.The furnace and air conditioner estimate progress was so easy. I love that they gave us multiple options and took everything into consideration. We ended up replacing both the furnace and ac. The furnace and ac install was speedy and smooth. Overall just an amazing job. I’m so happy they could help us out on a chilly 🥶 stressful situation.
They installed a garage furnace this week for me. Both of the techs were friendly, helpful and competent. They also did a furnace check-over on the new system they installed 3 years ago, which was a good experience also. Ive recommended them to others for furnace/AC installations and they also had good experiences.
I havent had work done but I would not hire after one of their employees in a company van were driving inappropriately. Your in a neighborhood and trying to ride my vehicle for going the speed limit, and sped off waving on the highway. You need to remember you drive a mobile billboard and keep your cool.It gives me the impression they would act the same on the job, no thanks.
These guys are the best! Solid experience all round. I will recommend them to friends and family for sure. Top notch in every facet of the project.
Has a great experience working with Heating and Cooling Two. Furnace went out and needed to be replaced during some pretty chilly days. They had a crew out the next day and installed a furnace and air conditioner in one day. Prompt and excellent to work with.
Sales staff was responsive in getting a written quote. Installer was on time, professional with 19 years experience, clean, and courteous. The job was done right at a fair price.
Heating & Cooling Two installed our furnace nine years ago. Just recently, our thermostat became unresponsive, so we called to check whether it was still under warranty. They verified that it was and came out to do the work within just a couple of days. We have always appreciate their professional communication and responsive service!
Heating and Cooling Two has been my reliable service people for the last 10 years. I have enjoyed the relationship.Last week I had a planned semiannual visit. All went well and, as usual, the technician was polite, thoughtful, and timely.I would recommend their service to anyone!
Heating and Cooling Too did a great job installing our new air conditioner. Mike knows his stuff!
Service technician Max called as he was on his way to service a furnace that was not providing heat.I was surprised at how quickly Heating & Cooling Two was able to get a service technician to come and diagnose, especially on a Friday afternoon.Max cleared out vacuum hoses based on the computer code. This remidied the issue. Max performed a few other checks, including the trap was draining properly.Wonderful service, a great value. Am happy to provide one more Five Star rating.
They were prompt, thorough, neat, and explained the whole process. The service man took the time to reprogram our thermostat to meet my wife’s desires.They installed our multi zone system and have serviced it spring and fall going on three years now. I highly recommend them.
Had a new furnace installed, very happy with the process.There was one small issue but they were back by 8 am the next morning to take care of it.Would definitely recommend.
Eric was extremely friendly and polite and took the time to explain what was going on with my furnace. He had a upbeat attitude and was very thorough in his assessment of the furnace issues. I would highly recommend Eric and his team.
Top notch company, everyone was great to work with and I am very happy with my new system.
Excellent customer service and Immediate scheduling. Job done right the first time! Our old furnace broke down and we got it replaced within a few days. We had a nice, warm house for the winter. Similarly, our old hot water heater cracked, leaked, and they replaced it within a few days. Heating & Cooling Two now checks our HVAC regularly, twice per year. I am very happy with the service they provide.
Air conditioning went out and made one of my calls to them. Mike contacted me promptly with a quote. Mike helped me schedule an installation for the next business day and the installer arrived as promised. They were quick and efficient and very friendly and knowledgeable. I would recommend Heating & Cooling Two to anyone.
I had the best experience with Heating and Cooling Two. We have two small children and when our AC went out it we had a stretch of 90 degrees days. We we called around looking for help Heating and Cooling was on their game! They got everything they needed over the phone and sent two amazing installers out the next morning to take care of us! I was 5 star impressed with the service that was provided and I cant say thank you enough for the speedy and professional work that was done to get us back up and cooling! Thank you Heating and Cooling Two for saving the day!James
Everyone I’ve worked with has been amazing! I called on a Tuesday, someone was there to look at it on Wednesday, and I had a new furnace by 12pm on Thursday. Their knowledge and professionalism was admirable and so appreciated!
I moved to Minnesota about 18 months ago and have had Heating & Cooling Two servicing my Heating and AC units. Every call to the office has been excellent and Shawn the service person has been a pleasure to have in my home. I would recommend H&C2 to anyone!
Very impressed with Dillon the service tech that came out to assess my furnace. Once I was informed it would be best to replace my furnace the sales associate Mike Spaude had a quote done for me on a new furnace the same day and it was installed in two day!! Cant beat the quick and friendly service from Heating & Cooling Two!
I have used these folks for multiple properties. This is one of my most trusted businesses. You won’t find a better company.
We have been clients of Heating & Cooling, Two for over twenty years. They have helped us with repairing and replacing pre-existing furnace, air conditioning, and water heater appliances. They added zoning and an air exchanger to our 55 year old home and installed venting for a kitchen exhaust fan. Their team including Mike, Jared, and Brian have always been prompt, polite, knowledgeable and helpful. They never push products or services we don’t need.
Everything was great! Working with Mike on getting the bid was very efficient. The bid was accurate for what was billed for the project. The install team was great too - they got the job done quickly!
We had a wonderful experience with Heating and Cooling Two. A neighbor recommended them when we decided to replace our furnace, air conditioner and water heater. We couldnt have asked for a better, more professional and honest company to work with. They made it all work smoothly, took care of all the details, and answered every question along the way. We will definitely be recommending and using them again in the future. We are so pleased with our new appliances and working with everyone was outstanding!! Sam and Andrea-Fridley, MN
The tech that came out was very knowledgeable and answered all of my questions. I’ve been using heating and cooling two for years and would highly recommend
My central Heating unit broke down, Heating & Cooling Two installed a new unit, they did a fantastic job. They were prompt on the scheduled install date/time. Cleanup the space after work, the new unit is much quieter and works very good.
Great service from initial sales rep to installation team.
Great response, professional attitude and high quality work. Our furnace quit on a Sunday evening. Called in Monday morning and had a New furnace by that afternoon. New gas bill is 30% lower from same time last year.
Heating and Cooling Two has been handling our service calls since we bought our house in Savage MN. Discovered them because of a note on the furnace from previous owner. There service times are usually pretty good and they are flexible. Of course in the fall for furnace work and early spring for A/C work are high demand times so there can be a wait, but they offer after hours emergency service as well. Every other service provider has wait times at these seasonal busy times as well. Their techs have been competent and contentious, offering options and advice. Prices are reasonable.
Always on time and super polite and friendly. Our service guy Ryan was great and took the time to explain everything to me when he was done.
Installation ran into a problem that was very responsibly acknowledged and very quickly solved. I will definitely use them again and will recommend them to my friends.
I truly appreciated having Bill consider multiple options with me to create a plan that worked best for my space and my budget. I have definitely found my go-to company for HVAC!
Great service. I have had them out several times over the last 13 yrs and have had wonderful service every time.
They did a great job installing two A/Cs, one furnace along with U/V lamps and ventilators. Install crew was polite, tidy and the work was done in half a day. Thank you Heating & Cooling Two.
A friend recommended calling Heating & Cooling Two and Im glad I did. Awesome customer service from the initial call to the tech who arrived promptly on the same day and was super knowledgeable. He got my unit back up and running quickly and offered some great maintenance tips. I would highly recommend calling Heating and Cooling Two.
I priced HVAC systems from five different contractors and three different brands in the summer of 2018. Though I decided at that time to wait to make this large purchase, I was impressed at that time with Heating & Cooling Two and their sales rep, Mike Spaude. Mike provided a very clear, concise bid with options to go up in features or down, with clear pricing. Most importantly, though, was Mikes low/no pressure approach and a willingness to answer numerous questions. Mike also was the only HVAC company to have walked through all the load calculations and equipment sizing selection. I read many reviews about this contractor and the others from which I gathered bids and kept coming back to Heating and Cooling Two.When it came time to choose recently, I ultimately chose Heating and Cooling Two for a full HVAC system replacement of our 19 year old system (builder installed; before it failed, but after a number of repairs to that system over the last few years). Mike had my information from 2018, pulled it up and sent updated bids within a very short time. Again, low/no pressure and lots of questions answered. When I finally chose Heating and Cooling Two, it was because I felt confident in the information provided, competitive pricing, and a clear, informative approach. Mike did not try to up-sell me to equipment that was beyond what I needed, but also didnt try to sell the cheapest system just to save money. It was an honest approach - you can save money that way, but it might not be the best value or you can pay for that top of the line system, but Im not sure in your application youll get the return youd want to see.In the end, I feel like the system we chose has good value, a very, very professional installation and explanation of the hows and whats on the new system. All in all, I would recommend - the company did great work for us and Im pleased to have hired them to do the work.
Great Company. Great Customer service. Great products ( have purchased heater, air/conditioner/water heater. Great installation crew. Recommended to my own family. Thanks Heating & Cooling Two.
Our experience with heating and cooling 2 has been outstanding--both times! First was during the inspection process of buying a new house, and they came in with the lowest bid and highest quality product by far. They did an exceptional job with the install and were responsive and friendly. The second experience was just recently with a hot water heater. Not only were they the most responsive, but they also reworked their schedule to prioritize our situation. We had two fabulous techs (Dillon and Ryan) out there in an hour. Between them and Mike Spaude who oversaw the project, we had an absolutely top notch experience. Quoted and billed exactly what they said, even when they needed to modify our setup with a slightly more expensive one. Without a doubt the most friendly, professional, quality, and expertly skilled company we have ever worked with. Thanks guys.
We are very satisfied with the service provided and the work done by Heating and Cooling 2 on the installation of our new furnace.They were able to install it same day and I was very impressed by their attention to detail as well as the quality of their work.
Great job by my salesperson and the install guys. All my questions were answered. And a reasonable price.
We lost heat and one of their techs came out that day and quickly fixed it. This was great. The issue we ran into was with the billing. Short version is that they didnt tell us there would be an additional change before the change was incurred. When I talked to the service manager she said the tech had talked to me about the change before doing the work. This was a lie. Long version below: During the techs diagnosis he fixed the issue (which was a clogged drain plug). After fixing it he came up told me it was fixed then we went down and he pointed out the pressure switch that prevents the gas from turning on when the drain was plugged. At this point he said he was already $40 into the repair and he went to write up the paper work. I work from home and went back to work and my wife paid him. They next day I looked at the bill and saw the $40 change was for clearing the drain. That seemed like something that would be part of the assessment to me so I called the company to talk about it. I told them the tech had fixed the drain and hadnt discussed the additional $40 change before fixing it. They talked to the tech who told them he had talked to me about the change before hand. This was not the case. I really dont care about the $40 charge I wanted the heat working, I do care that he lied to a manager about it. The manager of course believed the tech, which makes since, mangers should believe their trusted employee over a random customer. However, the manger told me about how they are a good company that can be trusted. Really hard for me to hear that when I just saw evidence to the contrary. The manager asked what they could do to make it right and keep our business. I said that when I called I was hoping to hear why this was a charge that wasnt covered by the $110 diagnosis fee and that if it should have been covered Id like to get the money back, but I would not be using them in the future due to trust issues. The manager and I then politely ended the call. The manager did not offer the take action to make this right once I made it clear I would no longer use their company. This furthered my belief that they werent concerned about making this visit right and were concerned about making future visits possible. This is all fine, just not 5 stars. They did good work. However, I will see if I can find someone else that does good work and is concerned about making each visit right and not more about the next visit.
The team at Heating and Cooling Two did an outstanding job in evaluating my HVAC problems and designing a solution. Mike Staube presented me with a comprehensive replacement plan for my old system which was ideal for a retro-fit installation and yet offered me all the new technology and higher efficiency I was after. He provided me with all the equipment specifications and consumer information I needed to make the decision. Dan Herman in the Installations Department had me scheduled for the new install within two days of identifying the problem. The actual installers, Jared and Brian, arrived on time, protected our floors and carpeting, quickly and efficiently removed the old equipment, installed the new equipment and had it operating in a few hours. Their work was extremely well planned, neat and organized. They removed all the old equipment, answered all my questions during the installation of the new equipment and spent over an hour reviewing the new system and its operation with me at the end. From start to finish this was a very professional job, done by highly trained and skilled professionals and we couldnt be happier with the results. The new Bryant Heating and Air Conditioning System is working perfectly. These guys do it the right way. Five Stars.
Have known the outfit since early 80’s. Timely and fair. Excellent work.
Your tech was excellent and so knowledgeable. He explained everything very thoroughly.
The service man was very nice and did a tune up and fixed a leak but now the other drain is leaking worse than the first one so I had to turn the air exchanger off. I had told him that both were leaking.
Could not have gone smoother - My blower motor went out on my old system which was 20+ years old. A tech from another company came out and told me that my heat exchange was cracked. I got 5 different quotes and Heating and Cooling Two had the best balance of top quality equipment and price. A top of the line furnace with an AC that is more than adequate for the MN summers. I had quotes for the same equipment that was thousands more. Mike was a pleasure to work with throughout the sales process. The install techs did a really good job, they were on time and very neat and answered all of my questions. The quote was exactly what I needed to pay, no last minute changes or additions. I was sent their way by a neighbor that had used them in the past and, so far, I could not be happier. I definitely recommend them for your HVAC needs.
Very professional and very knowledgeable. Loved working with them and was very impressed with their hard work. Was quoted and billed exactly what they said. Did not feel pressured at all into doing anything I did not want to do. I would totally recommend Heating and Cooling Two!
Top notch service. Eric, the technician was excellent and very knowledgeable.
Prompt, friendly service. Great company to work with.
What a great group of employees. Everyone was kind, accurate, and made what could have been an unpleasant experience really great.
Great customer service
We have a very complicated installation they worked with us to fine tune the final installation.Heating and Cooling Two did an excellent job of standing behind their products and installation.
Always happy with the team. They arrive as planned and are very pleasant and efficient.
Crew came on time and always cleaning afterward. Also, They took the time to explain; how the the Mini-split work and I would recommend to any body.
I purchased a humidifier and had it installed by H&C2. Quick response, excellent communication both with price quote and installation options. Work appears to have been performed very well.
The worst day to have a furnace problem. Heating & Cooling Two were out to review it within two hours. Their technician is excellent and had been to my house before. They are a great company.
We needed a new furnace and called two companies. We chose heating and cooling two The sales process was very educational. The installers were prompt, professional and tidy. They thoroughly explained how I can use my new wifi enabled thermostat as well.
As always on time.and professionally completing the work.
Wow! The service man, Sean, had the part I needed in his truck and he had the repair donei about 30 minutes. He also adjusted my water flow aftwr measuring the exit water temp and noticed I was wasting several gallons a minute. No otherservice company or the original installers did that. This is my new service comlany for sure. Awesome experience!!!!!
Hired this company to install a new furnace and make some fixes to ductwork. Had a great experience. Sales rep was easy to work with and quickly responded to my request for a few revisions to the original estimate. Work was finished on time and final bill was exactly as quoted.
If you are looking for a company that is more worried about the bottom line than repeat business, call Heating and Cooling in Maple Grove, MN! I cannot recommend this company and would advise others to stay away. I had an issue with a Nest thermostat that had been installed for about 9 months when it stopped receiving power (this company did NOT complete initial install). A tech came out and diagnosed that the UV system hooked up to our furnace was robbing too much power so the thermostat could not properly charge. $300 later, the tech had disconnected a very expensive UV system and said we were ready to go. This did not fix the issue and the thermostat continued to not work. I called the company again asking someone to come out and take a look due to the fact that the initial diagnosis was incorrect. They sent a different tech that spent 30 minutes looking at the system, and in the end told me that my thermostat must have been faulty. He then left and I received another bill for $110! OUTRAGEOUS! Nest sent a replacement thermostat which did the exact same thing. I called Heating and Cooling and was told by shop manager Gina that they pay their techs $100 an hour, and that we as the customers signed off on the initial work of removing the UV system, so we are responsible that the recommended repair didnt work. She was not rude, but was completely unwavering on the fact that their initial service call was inadequate. She never even offered to have the tech hook the UV system back up! After consulting with another company, I was advised to run a common wire to my Nest. I did the wiring myself, but had Heating and Cooling come out to hook up the wiring (10 minutes in and out of my home). They did not bill for this job, however I ended up paying over $400 for a job that ultimately took them 10 minutes to complete. I WILL NOT USE AGAIN, I WILL NOT RECOMMEND. If you are looking for a company that is more worried about the bottom line than repeat business, call Heating and cooling in Maple Grove, MN! If you want real customer service, call anyone else.
Our family has used Heating & Coooing Two on multiple occasions. In each instance we have been so impressed with the quality of work as well as the price!
Shawn was the best! Send him again if I need help!
Terrible experience from these guys. They came out to my place last year and diagnosed a leak in my AC line. I didnt have the cash to fix last year. I called this summer to have the work completed. They told me a tech would call me before doing any work. The tech came out and performed the test again and didnt fix the problem. I informed the tech that I wanted the problem fixed, not to have them come out and bill me for another test and tell me what I already know. The tech then ordered the parts and completed the repairs. I paid the tech the day the repairs were done. About two weeks later, I received a call from the billing department telling me there was an open invoice from the initial service call. After informing the billing agent that I didnt ask for that work to be done, he said they wouldnt be doing any further work for me in the future. Dont go with these guys. They dont listen, have poor internal communication, and poor customer service. Time to find a new HVAC company.
Service tech was punctual, professionally dressed, well spoken, efficient, and knowledgable.
Great product, great price, great people.
Good communication, showed up on time, and were knowledgeable about the issue.
Customer service was great, technician responded very promptly and was excellent, but H&C two charged $184$ for a $10 part. Very bad value!
We had an infrared tube heater installed by Heating and Cooling Two.Steve set up the install and measured the new heater. Dan Herrman, Dan Loff, and Johnny were the courteous and knowledgeable installers. The entire staff at Heating and Cooling Two were great to work with. When you want it done right by the experts that care, these are your guys!
Heating & Cooling Two is always on time and they do a great job of IDing/explaining the problem and walking you through the different options you have to address it. Ive been a customer for more than five years (two water heaters, furnace repair and preventative maintenance checks) and would never think of calling anyone else.
Very professional!!!! Great job. Thanks
A little on the spendy side for just a PM on my furnace, but they did great work. Ill use them again.
Short version: they came to install a humidifier this Monday (Jan. 30th, 2017) and my furnace did not work right after their visit. Another guy came today and overcharged by a ridiculous amount. I felt as being treated as an idiot like some other customers treated in the same way based on the reviews I saw. Long version: Two guys came this Monday (Jan. 30th, 2017) to install a new humidifier. Right after their visit, the furnace stopped working right away. A different guy was sent by them today and did some magic then told me they had to replace a pressure switcher for a total of $275.55 (including $110 assessment fee). I asked him to explain why right after the two guys left the furnace stopped working, he told me he could not explain it but still gave me the bill of $275.55. I just checked the price for the switcher at Amazon (HK06WC090), it is about $45. So the trick is: come to install/repair something and right after their visit something else stops working, then another guy comes and overcharges you for the magic. You: seen as an idiot same as many other customers treated in the same way. You can be the next one. Good luck!
Installed an air ex changer