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Affinity Alarm Authorized ADT Dealer
16360 Broadway Ave b204, Maple Heights, OH 44137, United States
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Affinity Alarm Authorized ADT Dealer
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Je
Review №1

Where do I start!! Affinity Alarm Has to be one of the best companies that I’ve experienced in such a long time! The customer service! The installation! The team that came and installed my cameras were truly an experience that I’ve never had at my home before they cleaned up the installation was flawless! Jason has to be the nicest person that I’ve ever met! I highly recommend this company so please don’t hesitate if you need home security cameras TVs hung anything that’s low-voltage this is the company to call thank you Affinity Alarm!?!!

DE
Review №2

Had the service for over a year now. I changed internet provider and received a same-day service call from the company. Highly recommend and very professional. Appreciate everything you do Affinity Alarm!

Do
Review №3

Professionalism At Its Finest.I needed some cameras to secure my home and business. Not only did Jason (Owner) provide me with what i needed he really took the time to educate me on the system and all the features so i can get the best out of the system.The Service is Second to NONE. I needed him to come out and reconnect me because i got new internet and he was out the same day.The Equipment is Flawless. Trust me u cant go wrong using this company. My friends and family used him too and all feel the same way.I highly Reccomend himAnd tell him Big Doug Sent U.

Cy
Review №4

Ive been a customer of AFFINITY ALARM for over 10 years and have been very satisfied with the professionalism and responsiveness of the company. After having had the popular, larger, alarm company, I appreciated the attention to detail and response to my every security concern. They are extremely accommodating in terms of time, service, and needs of the customer. After my concerns of possible breaches in my system and/or attempted break-ins, the owner conducted an inspection on a Sunday and expediently provided solutions and restored my sense of security. Excellent company!

AJ
Review №5

This has been a great experience dealing with this alarm company. I highly recommend them

Ke
Review №6

Great prices,excellent customer service good quality camera!

Cy
Review №7

I’ve always had the opportunity of contacting this company when in need I’ve been with affinity fir a long period of time if I had a problem they were the solution… thanks guy my earlier review was mid-imprinted they deserve a 6!!!!

Ap
Review №8

Thank you Jason .!!!! Excellent service, highly recommended, Very professional. Excellent customer service . !!!!!

Ro
Review №9

I absolutely love Affinity Alarm Co. I had problems with a old existing alarm they came in and told me what I needed and resolved the problem. I called them back a second time to install cameras throughout my businnes. Each time they were very professional and efficient. They also were very reasonably priced compared to other alarm companies that I received quotes from. I would highly recommend this company and will definitely use them again in the future.

na
Review №10

Very prompt and professional addressed and resolved any concerns in a timely fashion I will remain a customer and recommend this company to friends and family.

Im
Review №11

Jay’s always professional and considering how I’d like the placement of things whether it’s the tv/pictures, because I’m real particular. Everything always looks great, he does a phenomenal job and always done in a timely fashion!

Af
Review №12

With being a business owner, having security is top priority, my partners and I were very satisfied with with the outcome of the services provided. We can now work comfortably knowing that we have top security and clarity on our cameras. The owner was professional, punctual and polite. Rather your a small business owner or owner of a larger company I would recommend that you use Affinity Alarm. Overall we are very happy, it just so happen that we have the same name, we are Affinity BFB and they are Affinity Alarm!! Overall, We are very satisfied with our decision to go with Affinity Alarm for our business security needs.

br
Review №13

WOW! WOW! WOW! This was one of the best experiences I have had with a company. I had cameras and an alarm system installed and my 75 inch TV put on my wall. Everything was exceptionally well done! I highly recommend AFFINITY ALARM and Jason is the best guy ever!!!

Ga
Review №14

Great experience with this company! The install was immaculate and clean. I got the total package alarm and cameras and the system is so easy to use and crystal clear! I will be using them from here on out for all of my security needs!!

Co
Review №15

Will definitely use them again!

Wa
Review №16

The Affinity installers came on time, installed my 60 in tv,sound bar,and fireplace onto my wall in less than 2 hrs. The were professional, courteous, and knowledgeable, cleaned up after themselves and left my living room looking like a totally different room!! Would definitely recommend their services for future installs/services you will not be disappointed!!! A++++ service!

Ca
Review №17

Professional service. 5 Star

Ch
Review №18

I have been using Affinity for many years and have had nothing but great service! I have security cameras for my shop and I love the quality and the customer service when we have a question! I highly recommend this company for all of your security needs. Nothing like paying for something and receiving quality all the way from start to finish!

Ja
Review №19

I am 100% satisfied with the services I received from Affinity Alarm. The team really took their time to explain everything in great detail. They were friendly and very professional. Definitely would recommend any of their services!!!

Ti
Review №20

Very professional, knowledgeable, and affordable services. I would highly recommend this company to anyone. Jason is very friendly, with a lot knowledge in this area, during one of the most scariest times of my family’s life Affinity Alarm came and us a sense of security back in our lives. Thanks for everything!!!

Li
Review №21

Jason is awesome. The system is great and effective. We love working with Affinity Alarm

Mo
Review №22

Had a great experience with Affinity Alarm. They were knowledgeable and friendly though-out the whole process. They answered any questions we had. Above quality installations and services.

De
Review №23

Excellent service and the equipment is amazing

sh
Review №24

Jason was very professional and prompt, I would recommend his services! Professional installation of our cameras and alarm system, everything is working well and great quality! It’s also nice to support a black owned business and receive exceptional service 😉

ma
Review №25

They are one of the most professional companies that i have ever dealt with and i like forward to doing more business in the future!

Sh
Review №26

Jason and Steve was awesome. They were on time and very quality install. They took the time to install wires where they are not visible and even worked with the shabby wifi install that spectrum did. I highly recommend Affinity.

Ed
Review №27

On time. On point. Great Customer Service. Another satisfiedencounter with Affinity Alarm. I needed a fire alarm inspection for my unit. Jason was prompt to the scheduledappointment time, very knowledgeable on matters of alarm system and wiring, showed me what he was doing and explained the process of why, which educated myself. Also, while hes working you can have a entertaining conversation about family, life and news topics of the day. Highly recommend his services to anyone!

Sh
Review №28

Very happy with service!!!! The owner is very polite and also helpful and reasonable with his prices. Will definitely recommend, to others.

Fr
Review №29

Jay is responsive and strongly recommend him to anyone else. I used his service multiple times. Thank you.

Da
Review №30

Been using this company for 10 years great service and product

FO
Review №31

Jay was beyond professional and excellent customer service skills. Answered every question/ concern. I highly recommend affinity alarm. They are quick in fast. I’m happy with the service.

Al
Review №32

Affinity alarm came out to my home an put 3 quality HD camera up. They where very professional an made sure they cleaned up after. Last year I got the alarm, an the professionalism was so good I had to use them for my cameras.

Ro
Review №33

Repeat customer just did two of my homes again with an upgrade! When I say the best company to deal with hands down PERIOD!!! My cameras are crystal clear one app for both systems so convenient and easy thanks AFFINITY ALARM as usual for great equipment and customer service! Ask for Jason absolutely the best in the game!

Ju
Review №34

I have been a client of Affinity Alarm for over 7 years. I am very pleased with my camera system and the excellent service.

Ra
Review №35

I am so impressed with Affinity Alarm System! Jason and his team were very professional and were patient with explaining the different ways to protect our home. He took the time to ask what we wanted and also pointed out things we missed that would still keep us vulnerable to a break in. This company is very flexible, if your budget only allows the basics, you can always add things later. No high pressure sales just the truth! I will recommend him highly to my friends and family!

Lo
Review №36

Exceptional service, quality and affordable. these guys fixed the mess from the other company that installed bad cameras and an overall terrible solution that never worked properly. I have gone through 3 companies that install cameras and all were over priced and always had issues. if you need a good company that does quality work call Affinity Alarm!

La
Review №37

Very professional. Explained features effectively. I had another security system installed and wish I had went with Affinty first. But, now I know. Definitely will use them on my other properties

La
Review №38

Use for my rehabs and I must say it’s perfect! If you have rental properties this company has the perfect solution! Thanks Affinity!

Mr
Review №39

Exceptional service! Done professionally! Expert guidance, advice, and knowledge! Extremely satisfied with Jasons work. My security cameras are awesome! Will also be patronizing his business for my yearly fire inspections. I have highly RECOMMENDED him to family, friends and business associates.

Ni
Review №40

Professional, courteous and fast service! Highly recommended!!

Ge
Review №41

Installed services at my grandmothers house. Jason was very polite and very informative. Well worth it!!!!!

Sh
Review №42

Accommodating, Fast, Professional and Reasonable. Packages to fit your need. I would highly recommend this company!!!

Se
Review №43

Jason is great, professional and courtesy. He informs you step by step, on time and in time.

Ch
Review №44

The Affinity crew was very prompt and professional. Completed the job as asked and I was very satisfied with the results! Will be recommending to friends and family

Da
Review №45

Was on time and very professional. My cameras was nice and neat. Prices where far and cheap. I got three cameras and it fits all corners of my house. The cameras was high grade.

Te
Review №46

In love with my mounted tv/fireplace set up. Very clean and neat. Thank you Jason for going out your way to accommodate this task! I appreciate your business.

St
Review №47

Affinity was very helpful when we relocated our business. We had an existing system here and Jason made the transition very smooth. He also assisted with the fire system and all of our other alarm needs. Great service every time!

Do
Review №48

Finally can sleep safe! With ADT installed by Affinity Alarm I can relax in my home now. I love touchscreen panel and Pulse App! Thank you and highly recommended.

Go
Review №49

Great alarm service! Affinity alarm systems has good customer service. I have video cameras and the alarm system and I am very satisfied. I would recommend Affinity alarm systems to my family and friends.

wi
Review №50

Great job ! Love my cameras everything is so clear. I can see down the street. And everything is hidden seamlessly. And the guys where very professional and fast.

Ha
Review №51

As a woman who lives alone, I am hyper-vigilant about safety and security. Jason was very helpful and friendly. The installation was quick & simple. He explain the everything & made sure that i was knowledgeable of my equipment. I would definitely RECOMMEND!!!

Gr
Review №52

The install experience was absolutely remarkable! I have the most up to date alarm touch screen panel, and my doorbell cameras are amazing! I was taught in detail how to use my new system and I am confident in how to use it all! Affinity is the way to go!!

BE
Review №53

Excellent products. Professional Service. Reasonable prices. I highly recommend Jason and the team at Affinity Alarm. He explained everyting in detail and outlined the entire process before starting the work. He was very neat and cleaned the entire site when finished.

MA
Review №54

Very prompt and professional! He was very informative and made sure we understood everything. He also was generous enough to throw in an extra window sensor at no cost! He made the interaction very personal and I would recommend them to any and everyone!

Va
Review №55

Very professional install. Tech was exactly on time and extremely thorough. My husband and I have used Affinity Alarm many times in our multiple businesses and previous homes to install alarm systems and cameras and will continue to do so in the future. We highly recommend Affinity Alarm for all of your security needs!

An
Review №56

GREAT service, reasonable prices, VERY professional. The work is soooooo neat, the cameras are quality. I would DEFINITELY recommend this company for your security camera needs.

Do
Review №57

Customer for over 15 years. Always good to us and love our new ADT System! Ask for Jay he is tje best in the business!

Ny
Review №58

Great customer service,a very respectful guy,definitely made sure the job was done efficiently! Camera works exceptionally well,and equipment is simple to use and is reliable.I most certainly feel comfortable with leaving home,knowing Im in good hands! I recommend Jason to anyone looking for an alarm system! Happy customer!

ja
Review №59

Affinity is a great company to do business with! Explained everything for an old timer...the new touch screen I have is easy to use and im very happy with the process. Want ADT call this company!

He
Review №60

Customer and tech service is outstanding and I never had any problems with your employees. Very professional and courteous. I really appreciate the attention to detail and always cleaning up behind themselves.

Sh
Review №61

Excellence!!! Customer service A1! On time! Eplained I repeat Explained everything in detail! Best service I have had in a long time!!

Ph
Review №62

He is VERY attentive and thinking ahead when placing monitors and cameras at Voltage Training & Fitness Center. Will answer ANY and EVERY question and will walk you through each step of trouble shooting. Will definitely recommend home or business.

Ma
Review №63

Guys felt like family. Truly amazing experience. Never thought that getting a home security system would feel this good. Thank you Affinity Alarm.

Da
Review №64

Been using Affinity Alarm for years. Great company. Always prompt and excellent service. Highly Recommended!!

Ed
Review №65

Absolutely, one of the most professional companies I have ever had come to my house. Everyone, from sales to install were knowledgeable, courteous, skilled. Highly recommend.

Gw
Review №66

Very educational. Very considerate to a senior citizen. Explained the system patiently and made the experience very pleasant. Thank you Affinity Alarm!!

Ro
Review №67

Jay came through very professionally and handled his business. Got my home protected right away!

Ma
Review №68

Jason and the whole affinity crew did an amazing job. Theyve been so friendly and professional. I would highly recommend them for all your home alarm needs.

My
Review №69

Jason was perfect great customer service everything was done an explained great.

To
Review №70

Very professional and knowledgeable gentleman. They came in and took care of business. I love my system. It’s worth it.

Le
Review №71

Installed a touchscreen/fingerprint door lock with wireless access. Very clean and neat work in a timely fashion

Ot
Review №72

Affinity did a excellent job, great service!!! I had an experience where I came home and my door lock was picked with as if someone was trying to break in. So I prayed and the next morning Affinity knocked at my door and offered me a free alarm system. Now I dont have to worry about feeling unsafe in my home. Thank you Affinity!!!

Cr
Review №73

For my first time getting a security system installed, it was a great experience and I will be referring more people. I love my cameras and my Touch Screen alarm panel is so nice and easy to use. This company sets the bar high for security standards. Thanks Affinity Alarm!!

Sh
Review №74

Sales rep was knowledgeable and kind. Installation was great. Very polite gentlemen and took their time with me as I am a senior citizen. Patience was great. Great company to work with.

Na
Review №75

Affinity installed our Alarm System at our restaurant and the owner was great. The service was very good and the owner was very knowledgeable about the product.

Ke
Review №76

Great customer service, his prices are responsible . Jason is very polite, knowledgeable, professional, and clean. He never leave the areas until the job is completely done and free of all debri. I highly recommended his company. We are very satisfied.

Ch
Review №77

Very good customer service....no major issues. Service call was answered within 24hrs and completed. Very knowledgeable and professional. The brand Honeywell that they use is one of the best and highly recommended. Very satisfied!!

Sh
Review №78

This guy is the best he explain everything was very patient was very informative and was very educated on the system and gave me an insight on this may be something I may want to invest further into the best technician sales person I have met with any type of security and I have had a lot thank you

gr
Review №79

Very professional and punctual has great knowledge of his line of work.

Ru
Review №80

I must say I was impressed for sure. The price was in my budget and the quality of the system was more then expected. The support was a nice touch as well. Job Well Done Jason!

Na
Review №81

No hesitation on getting it done. Great install and showed the easy way to use it. Very satisfied.

Sa
Review №82

I needed a high definition Surveillance system at my restaurant Mr Wonderfuls Chicken & Waffles. I called Affinity Alarm it was the absolute best choice ever from the install to the equipment I am 100% satisfied!! I would recommend them over anyone.Thanks Jason for everything you guys are the best!!!!Sam SparksMr Wonderfuls

Ry
Review №83

Great customer service and very knowledgeable. Installation was very neat and clean. I would recommend Jason to anyone.

Do
Review №84

Jason was very professional and knowledgeable about his products and features. He did an excellent job installing my system. I would definitely recommend him for your security needs.

Gl
Review №85

Door bell is great. Love the camera. Jay is extremely nice guy and very knowledgeable in his feild .

Ka
Review №86

Awesome work performed with quality equipment and the service is amazing. Our company would recommend this company for any security needs.

Ja
Review №87

Excellent experience!! My cameras are beautiful and my TV installations were perfect. Highly recomended!!! Jay is awesome!

Ma
Review №88

Did an amazing job on my mother’s home I would highly recommend to anyone looking for an excellent alarm system

Ar
Review №89

Service is excellent. This is the next up and coming alarm company. Highly Recommended.

Ja
Review №90

Very good service! Been very Happy for years with the service. Highly recommended!!

Cu
Review №91

Amazing service and good quality work.

Ro
Review №92

Excellent prompt will stand by their work . Very professional. Perfect choice

Le
Review №93

Jason is one of the best to do it. Excellent service. Couldn’t have picked a better company. Thank you 👍🏾

Br
Review №94

Expert consultation, professional installation, competitive price, great value. Very happy with our upgraded security camera system!

so
Review №95

Love my doorbell....Easy setup for Security System. Neat clean and professional. Thank you AFFINITY ALARM!!!

St
Review №96

Very professional and knowledgeable prompt and courteous

Pa
Review №97

Great experience and would highly recommend using their services! The owner, Jason was extremely helpful and got my security system installed in a timely manner!

Pa
Review №98

Great price, excellent customer service. I highly recommend affinity!

br
Review №99

Jason was the best sell rep he answer all question and how to use system very nice no attitude i think affinity is the best alarm system to get

Me
Review №100

Great customer, service, fast and friendly..... knowledgeable about the install.... my appt was made within 24 hrs of of me calling

Information
28 Photos
100 Comments
5 Rating
  • Address:16360 Broadway Ave b204, Maple Heights, OH 44137, United States
  • Site:http://affinityalarm.com/
  • Phone:+1 888-808-7880
Categories
  • Security system installer
  • Burglar alarm store
  • Home automation company
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–5PM
  • Friday:9AM–12PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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