This place has really great customer service, the ladies are great, helpful, and caring. She even baught me a pop from the machine because I had no money except a credit card. The place is very clean and neat, warm and friendly. I provided photos.

An old fashioned neighborhood hardware store where customer service still exists! Where the friendly and knowledgeable staff walk you through the store and you dont have to page them to do so! 😀

Great hardware store. Carries unique products

Had what I needed in stock when other hardwares stores didnt! They were also polite and helpful!

Great service, I always get what I need

They always have what Im looking for...great asset for the neighborhood and handyman....

The people were professionals and acted like they wanted to help

Friendly neighborhood store but higher than average hardware stores

The bald headed guy (sorry, I dont know your name) is AMAZING!!!!

Got everything you nice to fix up your house and garge

Every time I go there Im always taken care of!

Good place to find what you need

I found the item that was looking for without any assistance available.

If you are in a crunch and need keys made, they can help.

Jeff cut SEVERAL sizes of mirror for my fireplace project. Its NOT completely done but Im so grateful for him because at will he was able to have my mirror pieces ready for pick up by the end of my day.

I had to get the glass replaced for my security door. The window was ready when promised, the next day. Great Job!!!

Always find everything I need there.

Excellent customer service. The window and screen repair center is the best.

They have everything you need for plumbing issues. Very helpful and knowledgeable staff.

Forget Home Depot. Forget Lowes. If you are seeking a hardware store where the employee are knowledgeable and helpful, look no further. I always have the best experience when I shop there. You walk in feeling unsure and confused but when you walk out you will have the confidence to start and complete any home project. 🤗☺🤩

Excellent service

This was my first time in the store. I was overwhelmed by the large selection of goods. It seemed like they had anything and everything I may need. I was looking for a door lock and didnt know where to look. The staff there were so kind and helpful in helping me find what I needed. I would recommend Maple Heights True Value Hardware to anyone.

Always great service

Best place for great help fine people 👌

If you ask for help someone will help, if your looking for something you better ask because it is confusing were everything is in that store . Overall I usually get pretty good service.

Cheap place to get your keys made

Didnt go to True value was in another building

Very helpful

Good place to get a variety of your hardware needs. Prices good and nice to support local business. They have been around for years and have always been satisfied with the service. Highly recommend a visit.

I have been shopping at this location for 14 years. Good customer service.

Only place I know of for reasonable window glass repairs.

Always helpful!

Today my husband and 9 year old daughter visited this store for a piece to repair our toilet. I was not with them at this visit. When I returned home my daughter was concerned about what had taken place.My husband had went to the big box store because we live closer and was having difficulty so reverted to the old faithful true value.The owner of the store was called to plumbing to assist my husband. What took place at that point was concerning. My husband explained what happened and the owner starts to scream at him about going to the big box store to save .50 and how he for closed on his house for that store and on and on and on. Followed him to the register to continue his banter and then out of the door as my husband AND 9 yr old daughter proceeded to leave.The fact that I grew up in Maple and this has always been our families go to store and when I moved to Cleveland continued to be a go to store for us. This is frustrating.My daughter had to witness a 20 minute shouting match and pure disrespect. We will NEVER go back. And are asking that our family and friends not visit either.

The owner and the staffs are awesome always helping people to find what they need. great place for your hardware needs.

Jeff and Jesse are the best. Very helpful folks. They have a great selection of products for the home and business. Stop by and tell them Rick from Hillman said hello.

Never fails, maple heights true value always has what Im looking for, especially old school replacement items.

Friendly & Helpful located in my neighborhood

Great place to shop!!! I go there often.

Anything you need

Good hardware store with knowledgeable and helpful people.

Knowledgeable, kind, and courteous. Worth any possible price difference, but always competitive

This is a real hardware store. They got everything!

Only been there a couple of times but every time I go good service and always got what you are looking for

Excellent cs

Personal customer service for hardware and services.

Friendly staff

Greg was a true help 👍👍👍s up !

Knowledgeable staff and great selection of merchandise. Been going here for years. Love it!

This place has everything!

Love this family owned place.

Excellent

Always have what I need at a fair price and staff is always helpful and very pleasant.

Great cashier

Gorgeous cashier. Smoking redhead beautiful girl. Also great selection.

Best neighborhood hardware store with friendly, knowledgeable staff and reasonable prices.

Great customer service and a great range of products.

9 times out of 10 have any and everything u need from a to z and it also comes with the knowledge of the great staff to assist you with your needs

Great experience. Found what we needed at a very reasonable price

Ive been shopping at Maple Heights True Value since 1995 and each time I shop there I am treated well. Very knowledgeable and experienced staff.

Customer service is great

A small, but loaded, store, that still believe, the customer is always right.

Great environment. Felt welcomed

Always a good place to find the stuff I need.

Looking for charcoal

Helpful and courteous staff.

Love this hardware store, always, always very helpful .

The best hardware store in the area

Always friendly and proffesional.

Great service, very friendly.

Well knowledge and friendly people

Nice selection

Salesman went right to item need and helped with advice in placing in place

True Value is my go to store for older plumbing items.

Great place to work

GREAT CUSTOMER SERVICE

Rewarding

Great value

Love it

Thanks