I really do love this place I love all this jewelry I have gotten my chain near my girlfriend ring my girlfriend with brings my mother have shopped there my niece have shopped there is an amazing jewelry place and they stuff is real legit

It was really Good thia to me

Outstanding workers! Especially the young lady who helped me I believe her name was Layla, They have great prices, great deals and even better customer service. Keep up the great work Pagoda!

Jennifer has now pierced all 3 of my kids and they had such a great experience. She always lets us know about sales that are going on . Giving my kids a great memory as well for piercings. My husband and myself love this the location and how quickly we are always serviced.

Had a wonderful experience! I went with my sister-in-law to get my nieces ears pierced and I had the most amazing experience! They had a bunch of cute earings to pick! I even got my niece extra sets. I loved the staff there! Especially since they have those new girls there. They really understand cuntomer service! They even offered me a pagoda card! I got approved and didnt have to pay a dime that day! They even helped me pick out Christmas gifts early. With all I purchased, I even get 6 months with no interest on the card! I love it! I cant wait for their private sale this October!

I love pagoda jewelry! The ladies that work there are very helpful and nice. Always have good deals as well.

I waited patiently to get my 6 month old daughter ears pierced. I picked out the earring, signed all the paperwork, paid for it, and after the piercing turns out it was the WRONG earring!!!!! I was charged for the wrong earring as well and didn’t offer to give me a refund. My baby went through enough for the day, I am furious. I went back and talk to the associates and told them it’s the wrong earring. They told me to come back 4-6 weeks and they will gladly swap it out or they can repeirce her ears with the right one. I know if I was to return they will have no clue to who I am or the situation these put me in. This place needs to properly train their employees. This definitely something that’s preventable. They need to double check to jewelry, compare it to the one the customer actually request for, make sure it’s the right one before using it an actual person, and show the customer the earring before putting it on the piercing gun. I will not be returning to place. I do not recommend this place to anybody. However I’ve been to the Rosedale piercing pagoda and they are nice and professional there thinking same chain some service. Should have went there instead.

Horrible experience. The woman that helped me (Kiosk manager) tried to charge me for earring clasps even though their policy is 2 free sets for Pagoda customers every month.On top of that I purchased earrings and she also added a protection plan on them that she never mentioned and I never asked for. If youre planning on going to Pagoda, go to the MOA location, the two women there were so much more helpful and pleasant.

Staff there is incompetent and incredibly rude. Very cold and not welcoming. Should also understand that you treat people how you want to be treated!

They got the real jewelry. The stuff I bought from there is still the same color.

Always go to Piercing Pagoda! They have some of the cheapest gold prices Ive seen and its all real! I even got my ears pierced there and they were so nice to me! I even got a protection plan on my earing so if the holes close up in a year, all i gotta do is bring the old earings back and theyll do it again for me with beand new ones! I cant even expresss how amazing these ladies are!

Im just wondering how old do you have to be to get your nose pierced here?

STAY AWAY. They dont honor their warranty, they dont care about customer satisfaction, they just dont care and just want your money. I have brought warranties for many earrings and they nick pick everything to not give you the replacement. The earrings didnt even last NE 2 months! And thats with care! If I knew about their lying deceiving scam, I wouldve never ever brought earrings there at all. Do yourself a favor and save yourself the trouble. Dont be like me.

Brought my 1 year old to get her ears pierced, they pierced the top of her ear by “accident”! They were extremely rude when we first got there, I shouldn’t have gone through with it when I noticed their disgusting attitudes! Save your children’s ears!

I some customer service except for one girl she was only on her phone in talking to yourself rudely about customer

Good products