We have used Woolley for 25+ years and have always been happy with their service. Craig was here on time, friendly, informative and neat. Thanks for the continuing good service
Fantastic service. Response was so quick when I initially inquired, and Ed and Joe were awesome on the job. Really happy to have found them.
Art did a professional job as always! A pleasure to see him.Woolley office guy not a nice person, but Art is great!
Ed did a great job and gave us a fair deal. He is reliable and experienced.
Art was WONDERFUL! He called before he arrived to give me his ETA. When he arrived, he let me know he was vaccinated but would be wearing a mask and wore booties over his shoes when he was inside. It was so nice that I didn’t have to ask him to do any of those things. We just bought our house and wanted our HVAC checked. He took the time to explain to me everything that he was doing, showed me how everything worked and answered my questions. He was so respectful, knowledgeable and kind. We really appreciated him!
Kevin came immediately to assist with an accidental boiler overflow and flooding. He thoroughly checked and walked me through the issue. His professionalism and consideration was very appreciated and the assistance provided was excellent as always.
Very reliable and competent service. Craig M does a terrific job and is a pleasure to work with. Ive been using Woolley Home Solutions for many years and Im very satisfied with the services they provide.
From the first visit, our technician Art was professional, knowledgeable and amazing! From the moment he arrived to answering any questions I had, to providing checkup on our systems etc. he was able to do so with respect and kindness! Definitely an A++ in our books.
Ed was very professional and knowledgeable. He was on time, gave me a quick call to let me know he was close by and quickly resolved the issue that had taken another technician (from a different company) for a whole month trying to fix. I am very pleased with the prompt and efficient level of service I have received from Woolley Home Slutions, my only regret is that I didnt call them sooner
Art was very knowledgeable and gave me an education on how best to care for our A/C units. He was courteous, never seemed rushed and clearly explained what he was doing. Highly recommend.
The service technicians at Woolley Fuel are all wonderful. They are the reason why I am a long-time customer. This time it was Art who serviced my oil burner. He is timely, respectful, knowledgeable, professional and thorough. Thank you, Art!
We have used Woolley for over 30 years and have always been pleased with their service. Nick is an amazing Plummer. Ed and Joe worked along with Nick tireless for two days installing our new furnace. They are very skilled, pleasant, considerate and professional.
Very happy with the service provided by Craig during an annual inspection of the heating and cooling system in my home. He was highly communicative and friendly.
Art was delightful. He’s warm, professional, personable and talented. I would not hesitate to recommend Art as a Wooley employee. Do whatever you have to to keep him on your staff. Hes worth it.
Art and Craig did a fantastic job at repairing our AC unit that was not working on top of general maintenance and cleaning. Very patient explaining what the issues were and explaining how my system operates (just bought new house and it was great that they took the time to explain my system which will help expedite any future maintenance I may need). Highly recommend.
Joe was so courteous and professional! He got the job done in a timely manner and took the time to explain exactly what he did, which I really appreciated. Thank you, Woolley, for sending him our way - another great experience.
Great quality work. Well explained. Ed the technician was terrific
Art is the best! Everything is done professionally and thoroughly and with the best interest of the customer in mind!! It’s always a pleasure working with Woolley
Nick the plumber came twice. He repaired, replaced, and winterized my outdoor faucets, fixed my leaking toilet, and figured out what was wrong with my gas fireplace. He was terrific: personable, smart, neat, professional, a good problem solver. Ill definitely ask for him again for anything I need.
Craig was knowledgeable and professional and pleasant to work with. He respectfully wore a mask and wiped his feet. He explained things patiently and clearly. I appreciate his good service.
We have been Wooley customers for 7 years. Incredibly responsive. Sheri in billing, Joe, Ed and David who just repaired our ancient, leaking steam boiler in a day and a half. Professional but also really friendly and helpful too.. The whole company is on top of things. Family owned. You will never regret using them.
This review is long overdue. Our family moved into an 80+yr old home in NJ 2 years ago and we have worked with the Wooley team on numerous projects during that time. It all started with a visit from Art to do some maintenance on our original HVAC (which was aging and a bit neglected by the previous owners). Art got our system working again but it was clear that due to age and neglect that we would be facing repetitive repairs or in need of a new system in the coming year. I met with Kevin (Wooleys Svc manager) and he performed a manual J on our home and provided us with a few different options at various price points which would make our home more comfortable, reliable, and energy efficient. Kevin even made some excellent recommendations pre-covid to improve the air quality in our home and help with our familys allergies and asthma through the use of a Reme Halo and Aprilaire Merv 416 filter (which have have made a noticeable difference). As first time home owners my wife and I met with a few other reputable installers in our area but ultimately it was our familys experience with Kevin and Art and their thorough explanations of the issues that we were facing that made us most comfortable choosing Wooley for the installation and maintenance of an entire new HVAC system in our home. After our installation we chose Wooley for several other jobs, including 2 new battery back up sump pump systems, a new hot water heater, a whole house water filtration system and numerous duct repairs and general plumbing issues.Over the last 2 years we have worked with Art, Ed, Kevin, Joe, Nick and several other members of the Wooley team and on all occasions it has been a great experience (even if our 80 year old home has often thrown us/them curveballs and added challenges to the projects along the way). The Wooley team has always pulled together and figured out a way to get the jobs done right and they have always been fair, transparent, and honest in all of our dealings.Our most recent experience is a testament to Wooleys commitment to their customers. About 3 weeks ago (Mid July) our 18 month old AC condenser stopped working. Art worked through a blistering hot day to diagnose the problem (a failed compressor). Once it became clear that due to supply chain challenges, the part would be unavailable for several weeks, Kevin was quick to send over 2 portable air conditioners to help our family to deal with the heat as we waited. Kevin was transparent and diligent about keeping me posted as to when the replacement part might arrive. As soon as we had a window of a few days when the part would arrive (which coincided with a 3 day heat wave of 97-99 degrees), Ed, Joe, and Nick were at our home working to prepare everything ahead of time for the arrival and installation of this part. All of this was being done as the weather remained in the high 90 degree area. The team got the part in and was quick to help us get our home cool again.I wish I could provide more than 5 stars, the Wooley team is truly dedicated to their customers and our most recent experience has solidified our already high opinion of them.
Ed and David came out to fix a busted hot water heater. High quality work and they were very helpful explaining the new system and boiler attached. Would highly recommend.
After poor service from other providers, we contacted Woolley. This past year, Nick and team (Kevin, Ed, and Joe) replaced our boiler, completed routine maintenance, and performed various repairs. From the first visit, we received professional and quality service. The team treated our home with care and even made repairs outside of the scope of work. Nick has been our tech and he has gone above and beyond in making sure we are happy with the service provided. I highly recommend Woolley.
Nick is the absolute best plumber we’ve had work on our home. I would not consider using anyone else. He’s prompt, efficient and above all impeccable.
Joe, David and Ed did an excellent job installing our new AC system. They are diligent and skilled workers and very considerate of the homeowner.
Craig M did an awesome job. He explained everything thoroughly. Nick was very thorough and did a great job fixing plumbing issues on old pipes in a tight space.
Nick from Woolley was professional and polite. He did a great job replacing some pipes going to my water heater that looked like they were about to go any minute! He rearranged the pipes to be more organized and avoid contact with the reactive metal in the adjacent duct work.I’ve also worked with Art, who was also extremely friendly, professional, and knowledgeable. Art has come by a few times to help service/repair elements of my homes HVAC and has always been an absolute pleasure.
Art was very professional and extremely knowledgeable. He explained everything he did very clearly and really nice as well.
We’ve had Art come to our house multiple times for different tasks, he is very friendly and thorough, he explains how everything works and explains what you need to do to maintain the equipment properly. He also did extensive repairs on our heating/AC system which had been Installed improperly before. A great guy, I highly recommend him and the company.
Kept us informed and worked constantly to get done efficiently
Performed they annual cleaning of our Oil and Gas Furnaces. Professional job. Very friendly and knowledgable. Made sure the area was as clean as when they arrived. Craig M. did a great job. Thanks.
Craig was very professional and explained what we should do to get the best out of our cooling system. I highly recommend this company.
We have been loyal Woolley customers for years and have no interest in changing! The service is amazing and Art was just great. Love this company
Eddie came to assess replacing my oil tank. He was on time, thorough, professional, knowledgeable and patient. He’s a favorite!
Excellent and professional service by Art as usual. Clear explanations always given to the homeowner.
We had a very positive experience with Art at Woolley’s. He was very clear about what he was looking for when doing routine maintenance on our heating system and came by quickly when there was a small repair that needed to be made. We felt very well taken care of! Thanks Art!
I have been a Woolley customer since moving to South Orange more than 20 years ago. They always provide reliable and personable service, as one would expect from a family business. Looking back at the tickets of the last several years, their technician Craig has almost always been the one servicing my account. Craig does a great job--calls ahead to make sure its a good time to visit--and is efficient and always helpful in his recommendations. Hes a nice guy, too. We see each other once a year and always start by catching up on how our families are doing.
Our water heater was not working, we called at 8am and a Service Technician came in 2hours.Ed was professional and explained the issue (loose wires) and fixed right away. .
Craig was punctual and efficient in doing the furnace tune up. Id recommend Woolley to anyone looking for a maintenance program for heat/AC
Heat went out Sunday and Art & Ed were here Monday morning resolving the issue (it was a BIG issue). By that afternoon - heat was restored.THANK YOU, THANK YOU, THANK YOU
Our boiler wasnt turning on and I was 99% sure it was an electrical issue. A few companies came and couldnt diagnose the exact problem... some even tried saying that wed need to completely rewire our boiler to our circuit breaker box. We were getting quotes as high as $800. Ed P. from Woolley came and was able to figure out the issue and have it fixed within 30 minutes. He was also extremely nice! Ill be using Woolley for my boiler maintenance moving forward!
I have used Woolley Home for the last 20 years, and Ive always been extremely satisfied and happy with the service. This time around, Ed was my service person. As usual, he diagnosed the problem immediately, went out of his way to find the correct part, and had it installed and working again in short order. I always have, and always will highly recommend Woolley Home.
Nick was a good listener and performed the work with knowledge and care. Highly recommend him.
Art is the best. Hes kept our boiler working almost single-handed for a decade. Hes always been there for us when weve needed him.
Nick installed our whole house water filter. He was professional, detailed, and thorough. I’d recommend Woolley (and Nick) to a friend!
My man Craig M has been servicing my home for the past 5 years and his skills and professionalism is by far the best. He’s honest and tells it like it is. This is what home owners look for in a person that they can trust to come into there home.
Nick was absolutely wonderful. He is knowledgable and very experienced and I highly recommend him!
Responsive, professional, and courteous.
Art is very personal and friendly associate of Woolley home solutions. I look forward to seeing him every year when my burner is due for maintenance. He arrives on time and he is very personal . Woolley, don’t let this guy go. I think he is a great asset to your company
Craig has been coming to our home annually to maintain our furnace. He is friendly, efficient, knowledgeable and always willing to give advice on maintaining our heating system. Hes the best!
Art is always professional and thorough in the work he performs. He is our preferred service man! Woolley is fortunate to have him!!
Ed diagnosed our problem immediately and fixed it. He only had the heat shut down for a short time. Would highly recommend Ed and all the Woolley technicians.
Woolley, and Runyon before them, have been my heating provider for many years. I had a leaking storage tank, and David and Joe did a difficult storage tank replacement the same day I called. Woolley has always provided good service.
Ive used Woolley for plumbing repairs before, and this year Art D was the tech who came to perform our annual gas boiler inspection and he did a fantastic job. He explained the process throughout and the reasoning for each of his steps, cleaned the site afterward and left it looking better than it did when he arrived. He was courteous, professional and friendly and adhered to all of the COVID-19 safety protocols like social distancing and wearing a mask. I would recommend Woolley and Art to anyone looking for HVAC work, preventive maintenance or repairs.
Ed has been to my house in the past. He always answers my questions and is very thorough.
Art and the guys at Woolley did a great job installing a new hot water heater in my house. They were professional, punctual and delivered a quality product while removing my old hot water heater.My only compliant is the price. Despite the professionalism and care, I still believe the cost was high.
Art is excellent. Had a heating emergency and company sent someone out right away.
Our hot water boiler blew at a couple nights ago. We lost heat and hot water. Ed, Dave, and Joe were here the very next morning, told us what happened and were off to the races. They were on time everyday, with no issues, and worked fast to get us heat and hot water. There work was second to none, done right and looking good. They even did a little extra work changing out a washer in our sink and helping with our steam boiler. when they were done they swept out every room they were in, not just were a little mess was, the whole room. I would recommend these guys to anyone that needs work done. We are very pleased with the service we received.
Excellent friendly efficient service, annual maintenance of heating system.
Craig has serviced us for the past 5 yrs. He has always been on time with a great personality and provided professional service. We feel he is a great asset to your company.
My furnace died Christmas Eve morning. I called Woolley and within 30 minutes they were at my house removing the old furnace and dropping off the new one. They were able to complete the job the day after Christmas. Courteous and professional. Would recommend to anyone.
Craig was a great A/C technician. He wore a face-covering & overall practiced good covid-related protocol. He explained any issues clearly & did a great job.
Ed reset the overload button and we were good to go. Less than an hour it took.
Came home from work to no heat and called Woolley and left cell phone number. David called back almost immediately and arrived within the hour. He took a quick look at everything and realized it was a simple safety valve that needed a trade-out. Heat was up and running again within 15 minutes of his arrival. Highly recommend Woolley and the Techs who are real professionals.
Nick replaced kitchen faucet with customer-supplied unit. Great job, professional, efficient.
Nick did a great job of clearing a clogged drain in the kitchen.
My house was having issues with my heating and Art & Dave came to the rescue. Their service is much appreciated
Great!Joe is a good guy!Nice work.
Arty was excellent, thorough, and professional.
Weve used Woolley since we bought our home in 2013. They are immediately responsive, reliable and professional in every way. Truly a great company. Craig M. is amazing and always extremely helpful and knowledgeable.
Craig has worked in our home on our heating system on a number of occasions. He is thorough and talks us through boiler maintenance.
Art was prompt and consultative. No pressure on options or products. Quick to diagnose the problem and offer a solution. Very efficient and professional in his work,Very pleased with the experience and will not hesitate to ask for Art the next time we have a need.
Ed was very professional and thorough in his work. Recommend for future services .
2021 Update: Craig helped us again this year–we love being with Woolley!We have been with Woolley for over 3 years now. Each year we have our furnace serviced and cleaned, we buy all of our fuel through the automatic delivery, and we have had service calls. I just want to give a shout out to Craig M. in particular for being a wonderful representative of the entire company–he came this year to do our yearly maintenance and could not have been nicer.
Art is dependable, knowledgeable and friendly. We’ve used Woolley for years, Art always shows up with a smile and gets the job done quickly and professionally.
Craig completed our annual service and was wonderful. He answered all of our questions and explained the system to us which as new homeowners, we appreciated.
Art was knowledgeable & experienced with the tune up of my furnace. He has been maintaining my unit for years & I know he ALWAYS looks after my system as if it was his own. I value my relationship with him
As a new home owner here in Maplewood, I wasnt very familiar with how to maintain my furnace. Ed provided extremely helpful information and was patient with all of my many questions. He called me 5 minutes before arriving and cleaned up everything at the end of the service appointment. I would highly recommend Ed P. and Woolley Home to anyone with heating service needs!
Art of Woolley is outstanding. He is knowledgeable, professional, polite & informative. We always enjoy his visits & will remain loyal to Woolley.
David and Donny arrived on time and determined that the reason for the water heater failure was the high water pressure sent to the heater. David determined that the pressure regulator was defective and replaced it. He then replaced the water heater and related equipment to bring the installation up to code. Excellent Job. They cleaned up and left the house just like they found it.
Home office scheduled a 1 hour time window and the technician, Ed P, telephoned in advance of the appointment to confirm his arrival time which was exact. Ed immediately started work, was efficient, explained the work performed, and provided information on items to monitor. Very pleased with the work performed and communication.
Ed was my service person. He was extremely knowledgeable and helpful. He offered me tips on how to maximize the use of the our central air unit, and answered all my questions in a friendly and professional manner. Very satisfied with his all around service!!
He replaced a cast iron sewer line. He cleaned up when finish. Was on time and very professional. I hope I never see him again. But if I need a plumbing repair I will call him first.
Since we hired them to install our A/C last year, weve always had great service from Woolley and todays A/C tune up from Art was no exception. He was extremely informative and polite and took the time to teach me some things about our system that I didnt know. Wed highly recommend Woolley!
Once again Woolley Home Solutions distinguishes itself as a truly professional, customer focused, high quality organization. Art D just completed my annual maintenance service. He was meticulous as he went about servicing my air conditioner and furnace. Not to mention his patience with me as I asked him many questions. His knowledge, and attention to detail is commendable. I highly recommend Woolley Home Solutions, they are terrific!
Artie was great! Very informative and patient with my lack of understanding. I would love to have him do our service again!! Go Artie!!!
As always, Woolley provided great, prompt, professional service. Craig M. was an excellent technician. I am happy with their service and would highly recommend them.
I brought in Woolley after my previous service company failed to identify the cause of my short-cycling steam boiler for two seasons, and I was starting a third season with the burner only coming on for 5 seconds at a time before cutting out. It took quite a lot of troubleshooting to track down a pair of likely culprits, but Art let me know what he was working on all along the way. I appreciate that they stuck with it, in spite of the time it took them, and they gave me back a boiler that performed efficiently for the first time in 2-3 years.
The team at Wooley are always prompt, efficient, friendly and helpful. Craig has serviced my a/c for the past several years and is always great to work with.
Ed was very courageous.. he found the problem and fixed it quickly and neatly. I appreciated the prompt response I got to my call.
Art is very professional, competent and an all around good guy. Very happy with his service
Craig was very professional. Explained everything in detail and was quick.
Superb execution of a complex job.Based on the recommendations by Art D., whom weve relied upon for many years, we embarked on a massive replacement of our entire HVAC system. This included removal of an in-ground fuel oil tank, installation of an above-ground outside fuel oil tank, and replacement of our furnace and air conditioner (including the outside condenser unit and the heat exchanger).Kevin B. (Service Manager) was extremely attentive, promptly answering my many questions as we jointly coordinated the work of the Woolley technicians, outside contractors, insurance company representatives and the township permitting agency.David B., Joe F., and Ed P. worked together as a great team, plotting out the best way to organize the multitude of tasks, large and small, and then executing them efficiently with a high degree of craftsmanship and with careful attention to minimizing the disruption of our home. It was a joy and a privilege to have them working on this project.
Woolley has been my heating contractor for 30 years. Am so pleased with their personal service, quick response, and punctuality. Ed P did the annual maintenance on the furnace recently. He is efficient, answers all my questions, and is friendly and neat.
You cannot beat experience. Ed is efficient, professional and friendly. He explained how to care for our system, went into the nuances of vintage homes, pointed out some easy, cost efficient improvements we could make and I felt very secure in his knowledge. He didnt just show up do the maintenance and leave. You can tell he has been doing this for 30yrs and cares it is done right. He also had a great sense of humor. I really liked him.
Art D. is an excellent technician and diagnostician, but also has the whole package of politeness, timeliness, and professionalism. Art D. is a wonderful asset to Woolley Fuel !!!!!!!
Art came this morning to service my air conditioner. As always, he was very professional and did a thorough job with both the service and advising me of what to watch for in case of problems with the system.
Woolley Home Solutions has great customer service. Art D was prompt, polite, informative and thorough during our regular annual service. Joe F came out in the snow at 10 PM to get our heat back on last winter. I appreciate it! Thank you!
I woke up to a problem with my furnace/leaking pipes. I called Woolley Home and while their schedule was booked, they worked to have their service technician (Ed) drive out to assist me. Upon arrival, Ed inspected and diagnosed the problem, gave me an estimate on the spot and within 2 hours was able to resolve the issue. Excellent service. And the price was as quoted.