Usually we have no trouble finding everything we need at Menards but according to the times I guess they will run out of things. I recommend using the app right now although the help is friendly and as helpful as it can be theyre quite busy and you can use the map in the app to find items in the store. The lack of employees has not stopped them from keeping the store clean and tidy.
As usual we needed supplies for the projects we are currently engaged in. Most of the employees are very helpful and do their best to satisfy our long line of questions that we often have. Thanks Menards for the great service
Ran into the store to return some shirts and pick up some copper unions right before they closed while helping out some relatives. Came back to the car and had to fire off some texts before I left when “Ty” from the ironically named “Courtesy Patrol” came out to my car with some woman watching from the door to tell me to “please leave the parking lot as we are now closed”. It was 9:07pm and I was just sitting there. No doubt Menards thinks I should relocate just to send a couple texts or better yet text and drive. Needless to say I think it’s time I’ll be advising the businesses I consult for to buy their construction materials elsewhere since sometimes an 11% rebate just doesn’t justify being treated like a potential criminal and it really does give insight into how management views their customers. I’ve never been treated like this by ABC, Home Depot or Lowe’s.
Id youre trying to avoid pedestrian traffic as well as vehicle traffic then i advise going closer to closing time.Overall a nice visit. Kind employees and fast checkout ✔😀
Went in there today to look at cabinets for our kitchen. Menards does a suspiciously good job at not displaying most of the prices.Instead I think they want you to interact with their cabinet salesman. Well, while we were there, we saw and heard that employee yelling at a customer. So we just left.
Im always going there to get things like for the house . Well Ive been looking at Snow Blowers all around at different locations. Well this morning I went and got one from this Menards everyone was very helpful thanks for the help got just the one I wanted and it was on sale . Heres a few pictures of the outside and my Snow Blower that I got from today 1-1-19 .
As usual, Menards had the fairest prices and good service.
Mike in plumbing and electrical is absolutely fabulous. He actually knows what hes talking about because he has experience and SKILLS!
The service at this store is average at best. I had a recent experience with an associate that was clearly annoyed when asked a simple question about where a product would be located. He was so inappropriate that I spoke to the store manager. The associate raced ahead of me to tell his side of the story to the female manager. There was no story...the guy was a smart alec. I can only assume that the manager did nothing.On the other hand I have had very pleasant associates help me locate things that I could not find.Wish Home Depot or Fleet Farm would come to Mariette.
Not very helpful employees, would have walked out with big purchase if I could have found a rep. Still good products.
The worst customer service from almost all staff EVERY time. Electrical guy should be on tv for women hating workers. Absolutely the worst place to shop, every time, EVER.
Ordered online. Gave me the floor model garbage disposal not the right bag of parts.There’s only like 5 models there, and the parts from a different brand. Put in by the “plumbing manager.” Apparently he doesn’t know about plumbing parts.Update, apparently they lost the right parts and knowingly gave me something that wouldn’t work.Horrible experience. Horrible service. Horrible knowledge. Horrible inventory.But, what do you expect from Menards?
As usual I found all of the things I was looking for. Helpful assistance from the employees make the shopping easier.
Allways seem to have what you need . and friendly crew too
Never anything on sale anymore. Just the standard send your rebate in for 11% off.
Every time I go I am deeply upset about the horse across the street from the store. Its in a pen to small and farm equipment is in pen. Its upsetting everytime I go to your store. Why havent anyone contacted humane society. I will be today. I dont even want to shop at your store anymore. Plus the masks thrown everywhere outside. Please contact someone about the horse
No one wears their masks properly despite calling on the overhead every 2 minutes stating to wear mask over nose and mouth!! I will never go to this location again, masks are not a joke, masks are our future!!! Everyone must buy masks so the mask stock goes up and we make some serious mask money!!!
The store is usually clean. Employees for the most part are very helpful. Check out lines move quickly . Only twice out of many years of shopping here have they not had what I needed. Prices are always reasonable.
Wood area outside is always disorganized,overpriced, and warped behind belief. Staff is friendly. 11% sale is a gimmick! Guaranteed prices are marked up 11% overall. Yet, ignorant people think its special.
Its always a pleasant experience, shopping st menards. The staff is friendly, and knowledgeable. Most things are easy to find, and there are constantly sales going on. Love menards.. Side note, its a great place to work too(at least it was in 2018)..
It was a challenge to find the pick up counter way in the back of the store. There are minimal signs to direct you. When I did reach the pick up counter for my online order the person at the desk completely ignored me while I was standing right in front of them as they were on their computer. A young gentleman walked over to ask if he could help me. He was very helpful and was very quick. If it wouldnt have been for the first employee who ignored me I would have given 4 stars.
Lol. Had to leave the store because I didnt have a mask. Smh. No big deal those stores are wannabe Home Depots
I was very disappointed with the customer service after the sale. We ordered cabinets and a countertop. The delivery was delayed almost two months. The delivery was scheduled twice and no one showed up. Finally the third time we received the items. I contacted Menards, but their response was to point the finger at the cabinet company and refused to take resopnsibility. They could take our money but not take responsibility.
Clean store, rude service and super high prices on lumber. Otherwise store well stocked and probably has what you need.
Its a decent Menards and you can find good deals for your project needs. Some understaffed issues noted as somedays they are left really wanting for more cashiers.
This store makes me wish I lived here. They have a crazy good selection of EVERYTHING! Ive never seen such a good hardwood selection except in a specialty store. The staff is very friendly and around every corner.
Store is still covid paranoid but getting better hopefully by fall it will be more relaxed. And like every where else short of employees
Love it, anything you can think of very clean very friendly people
Had to wait in line forever, but they were very nice
Great place to get everything and anything you need
Employees were wonderful today. I could not see the filters i needed for my dehumidifier. They found it! It was right in front of my face.
Not one copper colored faucet. Not much in insulation either. What I needed?
Generally OK. Always hoping a check-out lane could be opened instead of waiting longer than necessary.
Need to change mask policy now that people are getting immunized, I am immunized no longer required to wear a mask, your check out staff were rude and told me it does not matter, I will be glad when Lowes moves to Menominee marinette area they give veteran discounts and bulk discounts
Typical disappointing Menards experience. They run out of common items and staff are ignorant at best. Sure wish Marinette had a FleetFarm to compete.
Service is excellent, prices are good and fair. I particularly appreciate their COVID precautions with everyone required to wear face masks. It is presently one of the few places I will shop because I feel safer there. They also do a great job sanitizing used carts. They obviously care about the health of their workers and customers!
So you sell items that don’t work and it’s the customer job to take there time and money to get it fix. I came back in less then 19 hours wasted my gas and time to have this fix isn’t it your job not mine.
Looking for wire fencing. Stock limited due to supplier not sending products.
Every time I go there the items are not there. Shelves are empty especially the dog food. The shelves have been empty of dog food for more than a week. Learn how to order and stock them shelves. Im sure there are warehouses stocked with that stuff.
If youre not familiar with Menards, they are a regional home building, repair, remodel store with a fair selection and reasonable prices. There are also sections for garden supplies, toys, holiday decor pet food, some groceries and apparel. Most staff are friendly and helpful too.
Our place to go,when we need plumbing, electric, and much more
In and out ASAP because idiodic masks still required. Lost lots of my business.
Mike was very helpful with helping us find the right gas valve for our stove! He knew what he was talking about! It was a great Menards experience by far. Gregg whom check us out at the register was very friendly also!
Great location for getting the help you need to find the right item you are looking for, and maybe finding what you want;)
Always well stocked.
The worst experience I ever had. didnt have any of the patio doors I wanted so I ended up with one of their cheapest ones, they rang up the wrong j channel color, we had to go through the same building 3x just to get everything on our receipt because no one there knows what there left hand is doing, they tried to give us the wrong door, your inventory has got to be a night mare, dont get me wrong the employees were nice but it will be a very long time before I return we decided to buy the lumber for the deck at our local establishment
The store has the almost the worst Employees i have ever seen in the world!! Will not help veterans and kick there customers out of the store for not wearing mask because they have medical condition that prevent them from being able to.
Decent, but not overwhelmingly great. The staff seems pretty nice and was very helpful. Its annoying to have to wear a mask, but I get why.
Brought in core battery to get a new lawnmower battery, got yelled at, by the cart spraying person, for not taking it to service desk before finding out if they had one that fit our mower. The service desk had 12 people in line, Menards mask control person stopped people right in the middle of the return line, definitely with no regard for social distancing. Finally after getting up to the desk, she, Lori, needs my drivers license, hands it back with the germ filled gloves that she touched 100s of peoples items with, when I made her aware of it, she had an attitude but did give me a little piece of toweling that she sprayed bleach on. Cashier, Gregg, was very good.
Menard in Marinette is the worst -attacked cuz mask not on properly to them -treated bad at checkout -called to talk to general manager -said if your mask is not on and proper -they will throw you out and then informed us that they will continue mask mandate -even if lifted till you have proof of vaccinations-never shopping at this commie place again
Had everything I needed but my parakeet supplies. Those items they are pretty skimpy at..
Wish I had one of these closer to home. But definitely worth the drive! They always have whatever I need, and a few other things, too. Just saying . . . 👍
They have what you need. Great store. The guy checking for masks could have been a little more friendly and say hello.
Only went there to redeem discount coupons. Spent $2500 for lumber at a local store staffed by adults who dont wear masks.
The guy that help me was amazing. Once I found someone that worked there😄
Absolutely love it stop by everytime were in town.
I went to menards tonight, they decide that it was a good policy not to let anyone in the out door. What a bunch of bull. They tried this a couple years back. It didn’t work than and it shouldn’t work now! Why would you make a store,with check outs at one end, and make you enter at the other end. We have a lot of old people around here that can’t walk that far.
When you sign for your items at the gate, you only see the part to sign on the tablet. You don’t know what you’re signing for... It’s up to the gate attendant to input if you’re only picking up half your items before you sign. So if your pickup won’t all fit or the load is too heavy (drywall, shingles, etc), you may be screwed. I was screwed out of $230 in drywall. The front desk pulled up my signature and said “you signed for it”. I asked for them look at security footage or do an inventory and they gave me an email and said I had to take it up with them. Multiple emails and a year later... NOTHING.
Good prices they have just about anything you need very friendly employees
Well stocked, good prices, and friendly staff.
Terrible place. Been shopping here for years but not anymore. Forcing people to wear masks is not Right. I cant breath after 10 minutes so no time to window shop. Not to mention lumber supply is terrible. Ended up going to home Depot. Nomasks lots to choose from and clearks I could understand.
The workers were helpful and friendly. When you buy white paint they should put In the shaker.
Menards is insane with their mask obsession. Every place right now obviously has to officially have a requirement thanks to the governor, but no one really cares- except Menards. Of course they were doing it before it was even required so that tells you something about their thought process...
Bought furniture with a rebate, but the rebate is not off the furniture. It’s in store credit. If I would have known that, I would have never bought the furniture.Totally disappointed
They couldnt flip the breaker for the fire places... After 20 minutes I ran extension cord to the one we wanted to see....
The sale help seem to go the extra mile to help you in what ever you are looking for .The store is always super clean.Bobby D
Wonderful customer service. Has the same layout as the recently remodeled store in Burnsville.
Workers was do helper.The guys In the carpet department ...Knew their stuff.THANKS GUYS WILL BE BACK SOONDENIS A D DENIS REISWITZ
Good store, sometimes run out of item and dont get it restocked for awhile. Even before the plague.
Found everything I needed and the staff was very helpful. Great place to shop.
Always change house gutter systems wish they would stay with the same style and size. Very in happy !!!!!
Its a good Menards, they usually have what you need. Theyre fine wood is a little on the pricey side.
The staff is great. From Kathy in paint, to Victoria and Paula Jean. All awesome
Item had no upc code took forever to get manager to help .hate shopping their but Walmart is just as bad with more people shopping
13’ 1.75” is equal to13’5” in their measurement world... when you buy a piece of vinyl flooring and you pay for it and get screwed short by 3.25 inches it’s a little too much to hide with trim
They still making you wear mask. Even its hot in the store
Had to get some plywood for my oldest daughter with my youngest daughter. Every clerk was polite. We sat in patio set for 20 minutes thinking it over and nobody chased us off.
Nice service
Its a good Menards, always pleased when going in here.
So much nicer than the last time I was there
Customer service is very poor to non-existent at this store I asked for loading help and never, the only thing that customer service desk could say was I called requested help but no-one showed what do you expect me to do
EXTREMELY RUDE greeter THREATENS you if you dont have a mask in place! That guy really needs to lighten up and try to be friendly, hed get much better results!
The mask policy and child restrictions are a joke. I will take my business where its appreciated
Great
Staff was very helpful and friendly. I found what I wanted.
Good place to shop and a good value
The worst, lowest quality Ive ever seen. Not only that, there out of everything you want. The 11% is off the soaring prices is a joke. Workers just dont have a clue.
Will no longer shop here rude service.
Found what I needed, in and out real quick
Getting very tired of the whole mask thing. Social distancing is very doable there.
Prices went up.
Store is nice. Usually clean and neat. Has some things that you can find so you dont have to drive an hour to find them. Sometimes overpriced. My only issue is with the staff, especially the people working the registers and the help desk. Tend to either not know what theyre talking about or are rude. Sometimes both.
It was a pleasant shopping experience as always.
I have made 4 trips for Windows I order and they are not there. We have driven from Coleman to Marinetti. Plus spent over an hour on the phone. The first person ordered it as a special order the second guy said they were stock. All have us a day they would be there. I believe I should get a discount on this order your employees did not know what they were doing I have had to pay the price!
Great service friendly staff and unparalleled customer satisfaction
Couldnt find the packing tape thats on sale. Looked in all tape areas. Found out its by the paint desk. Bummer.
Had what i needed but only had 2 line open everyones wearing masks👍
Store is relocating items. Hard to find stuff at this time but will be better once done. ..