Had my screen fixed and the bottom corners were not all the way in, so had to take it in for another repair, and for the second repair had lines down the screen. π¬Then finally on the third repair it works just fine now!Would recommend, just make sure they do it right the first time!
In and out quickly phone looks new
I was very impressed with the service at the Marion store. On top of everything, they completed my repair sooner than expected! Thank you for GREAT service!
Outstanding service! The young lady was professional and polite. Extremely knowledgeable and fixed my problem quickly. I even bought an Otter Box from their extensive selection of cases. Very pleased with this business.
Super knowledgeable..very frendley..Glad there open...Thank you
Ive had 2 screens replaced on my daughters iPhone here the guys here are very friendly and super fast π
They were awesome they had my hp laptop fixed in no time. You guys were awesome i would definitely recommend you guys for any technical stuff. Thank you
5 star service ALLLLLL the way. They will go the extra mile to make sure youre taken care of. If you need your device fixed, this is the place!
Great place. Very honest. Great service.
Very rude. Masks only. So I went across town to a more accommodating business.
This is the best place I found to fix the things I broke. They are professional and quick to help me out. I highly recommend this place to fix your broken electronics.
This is the 2nd time I have used this service and it was absolutely the best. The staff is very friendly and helpful. Both of my devices work great after repair! I will be a returning customer π
It has great customer service and always do a good job and can fix anything
Took wifes phone in with battery shot on Thursday, back with new battery on Tuesday!!! Great turnaround times.
Very pleased with service and price
My old iPhone 6 had already been repaired by them awhile ago but my aged battery finally totally died and wouldnβt recharge anymore. I was very stressed, also concerned about incoming weather affecting road conditions for me to get back home. They got everything done in only an hour! Great place. Thank you JOHN especially. Highly recommend!
Called uBreakiFix on the phone and explained to John my problem, he told me to bring it by and he would try to help. I was in the store for 30 minutes or less. John was extremely helpful and took care of me like I was family. I will recommend always. Thanks guys!
I have used this firm several times, the last on 06/15/21. They went beyond what they had to do to help me solve my problem with my Apple I-phone. I would HIGHLY RECOMMEND this business to ANYONE
I have used this shop more than once. Today they helped me again with a nee iPhone problem. Highly recommended and I will use their services again.
Highly recommend these guys! I couldnβt hear out of my speaker and they got that fixed for me.
Would definitely recommend them! I went to the store in Marion and they did an amazing job and got my phone and my husbandβs phone done in a timely manner. Really nice people.
Extremely helpful, very professional, and informative.. If needed again Id definitely go back to them...
Very pleasant and they explained what was done.
The team there couldnt fix my device, but were incredibly helpful. I recommend this place!
I managed to bend the frame and brake the back glass of my Samsung S10+ 5G. They had my phone fixed in 4hrs and they also installed the screen protector on the face of my phone for me! Great service, polite employees and the work was top notch as well as being Samsung certified on the repair. 10/10 would recommend.
Great customer service. I highly recommend.
I just stopped in to have my phone fixed and interacted with the most gracious, soft spoken, gentleman. I highly recommend this business to anyone and everyone!
Always have great experiences there
Repair of phone screen was timely and perfectly completed
Took my Samsung A71 in b/c Im having issues, Samsung asked me to take to there (or ship it in for a 2 week turnaround). I dropped it off, came back about 3 hours later. The employee stated that he needed to have the mgr take a look the next morning. I asked what he thought may be wrong and he said it was over his pay grade?? So basically I drove 2 hours to find out nothing at all. I wasnt going to leave it and drive home and return the next day. Nothing against the employees, the 2 I dealt with were nice, I just would have thought employees at a cell phone repair place authorized to do warranty work for Samsung would be better knowledged and skilled for that kind of work. Had to give 2 stars, based solely on that.
Brought my galaxy note 9 in to have screen replaced and they told it would be longer for the repair. They had it done before 4pm. I highly recommend these people for repairs, really good quality and great parts
They were very professional and very nice. They fixed it in the time they said.And the tech was very friendly and courteous.
I would highly recommend uBreakiFix. They are always professional, timely, and willing to educate the customer about their fix. I went there today with a wait time of an hour in a half and was out in 20 min. Thanks guys
Ubreak we fix did an amazing job replacing my sons screen on his iPhone. They were very professional & had it done in a timely matter. I would definitely recommend them to anyone!!
I dropped my phone and cracked the screen. My phone insurance goes through UbreakiFix. The guys that run the Marion, Illinois store were absolutely amazing at getting it fixed. In less than 5 mins after I filed my claim, these guys Called Me to set an appointment. I told them my time availability and they hooked me up with a quick appointment and fixed my screen in 2 hours. My phone feels brand new and I owe it all to the fellas at Marion, Il uBiF... thanks guys
Great staff and pricing. Definitely earn their reviews!
Took my Daughters phone to get the screen replacement done. They had her phone for over 5hrs. They broke the finger sensor in her Google pixel 3xl. They didnt want to give us her phone back but our insurance company made them. Then there employee Coda disrespected my wife and my kids. I WOULDNT RECOMMEND THIS PLACE FOR ANYTHING. He almost got his attitude ajusted. .
They had my screen replaced in a short amount of time! Very friendly, and wonderful customer service.
Jordan was so kind. He had a cell phone repair before ours that he worried about requiring us to hang in town longer, but his professionalism, kindness, and quality of work is what makes it easy to be understanding. The fact that theyβre open on Sundays is amazing also! Will definitely use this business again. Thank you Jordan.
Fixed my phone very quickly. He was friendly, knowledgeable, and helpful - a life-saver!
I called them right after shattering my iPhone X and not only did Alex fit me in immediately, fixed it in no time, but he explained every detail in depth and got it fixed before I had to be somewhere for a family emergency. Would HIGHLY recommend this company and Alex specifically. Very polite, honest and all around great to do business with. Thanks Alex, Pryor and the rest of the crew! Keep up the amazing work and perfect customer experiences!
The guys here were more than helpful and did a wonderful job fixing my screen in just a couple of hours. They were able to get me the best price and were extremely knowledgeable. I hope I donβt break my phone again, but if I do I will definitely go back to them!
Really pricey. But they do great work in a timely manner
Very pleasant people, great work!
My daughter took them her laptop, and it was nothing but trouble. They never listened, installed the wrong version of Windows, and scratched the laptop case (which they later denied doing).
Walked in without appointment and my iPhone wouldnβt turn on or anything they told me they would let me no if they can fix it within a hour and half my husband got a text saying it was fixed I couldnβt be happier thank you
Always attentive and friendly! Good value!
Very good service.
Google told me to come here for warranty Pixel repairs. I made an appointment for diagnostics, etc. online, and the intake process was clean and professional. I was told Id be informed when they were finished with my phone, or when they found out what was causing my issues.I went back in 3 hours later (I was told diagnostics would take 30 minutes to an hour) to check on it, and I was told they couldnt do anything with my issue. Its a hardware problem; we tried everything we could with the software. Youll probably have to contact Google again and see what they say.If you cant fix hardware issues, you should let manufacturers know! My 200+ mile round trip was totally wasted. I expected to stay in town a while, but I also expect to go home with a properly functioning phone.
I had a mishap with my phone and they were able to fit me in quickly and get my phone up and going quicker than jumpinβ jack flash.
They were awesome and very informative. They didnβt try to push unnecessary items on me! The weβre awesome
Had an iPhone 5 that wouldnt charge anymore. Took it in got a new charge port and battery for $68. Not only was the price awesome but they called me an hour later letting me know it was ready. Fast, friendly, and affordable thanks guy!
Great customer service.
Speaker on my iPhone 7+ wasnβt loud enough to hear out of. Went in expecting to have an expensive repair and left 40 minutes later with a working phone that didnβt cost a dime. Just needed the speaker cleaned. Very friendly, extremely helpful and much appreciated! Highly recommend!
Brought my Iphone with a cracked screen they replaced the screen but now at random times the screen goes completely Gray and I have to push the on and off button so It can go back to normal I told them about it they said bring it in I did they said they replaced the screen which I know they didnβt all they did was wipe the screen clean an put a brand new plastic on the screen to make it look like they replaced the screen the I still have the same problem but it got worse will not go to them again
Very courteous quick and respectful
Quick service! Only took a short to change out the battery, and gave helpful advice on extending the new batteries life. I would/will definitely recommend them to others.
My phone is back in perfect condition, in just a couple hours on a sunday. My only other option was to mail it in on insurance which would have cost the same and taken weeks. Cannot recommend this shop enough!
John saved my photos of my daughter that recently passed away, I could never thank him enough.,he is the best,!!!will definitely tell my friends to come here if they ever need help.. thanks again for your help and time ππ
Quick and friendly!
Called got a quote for 120. 3 days later when I went to drop it off price went up a hundred bucks. Went to idoctor in cartervilleit fixed itfit the original price had no problems. Ubreakifix lost my business
This place needs to reword their advertisement because I took my mother there to fix her tablet charge port and they informed her that it would cost more to do that vs buying a new one, plus would have to be sent somewhere to get the fix done and would take a long time to get it back, they need to reword the whole company because some things they dont fix, they send to someone else and costs more than a new device.... aggrevating
They were very courteous very knowledgeable and explained everything well and got my phone in and out and my granddaughterβs phone also will be referring them to everybody I know... great customer service
I literally just dropped my phone off and Alex is making sure my iPhone 6s Plus is fixed so I donβt have to go without my phone today!! Iβve been here before and I love Saluki screen repair, theyβre always so amazing and try to be a quick as possible!! Best place ever
They were able to diagnose my iPhoneβs issue and fix it all the same day!! Great people. Very friendly and knowledgeable!
Brought my iphone in for repair. Staff was friendly and knowledgeable. Phone was fixed quickly and works great. Highly recommended
Fabulous customer service & support!! Took the time, effort and diligence to source discontinued parts, in a short time frame and for a very reasonable, competitive price.5 star rating everyday!
They did an excellent job fixing my phone!!! I am so thankful that they were able to fix it. I would highly recommend them !
Took 2 phones in to get cracked screens repaired. No other issues with the phones. We were told it would take 1 - 1.5 hrs to repair both but it took 6 hours. I spent 45 min of that time waiting for them to correct their mistake of putting the wrong colored outside edge on my phone. The other phone didnt work AT ALL after they fixed the screen & had to be replaced by Verizon. Overall a very disappointing experience.
This is our second device repair and as before -- fast, courteous, knowledgable and friendly service. Cant beat these guys! Thankful for such a business here in S IL.
Rip off stay away!!!
I was told by my provider that my phone was broken and needed to be replaced. She said the charging port fell out. A replacement would be several hundred dollars. UbreakiFix fixed my phone in under a minute for free. Iβm thrilled!
So my screen on my old was cracked very bad. I took it there and they fixed it within a couple of hours!!IVE ALREADY TOLD SEVERAL PEOPLE ABOUT THEM!YES ID GO BACK!!
I felt that the service I got couldβve been a little better. The guy that was supposed to help seemed to have more effort in making rude jokes than to actually help. Instead of giving me further advice to recovering my data, he gave me the phone and basically told me I was sol. Not the most friendly or helpful, not upset that device wasnβt fixed. Just donβt appreacite crude humor when stressed.
They were very professional with their customer service. Fast and friendly techs. Great experience
Our son broke his iPad screen and we brought it to uBreakiFix. It was good as new in less than 3 hours. Excellent work!
Thanks for fixing my phone !!! They really work with you and explain any questions.
Came in to get a new iPhone battery put in and Alex was very friendly. Very quick to repair no sending off just drip it off and pick up in around an hour. Thanks for the repair. I will defiantly be back.
Wouldnt take my phone anywhere else!
Great place to worship. Spirit filled.people are like family.Awesome pastors! Cant say enough good things about it
These guys are the best! Fixed my grandsonβs tablet, put a battery in my IPhone. Very helpful for senior citizens that are not tech savvy! Ask for Joe! Very patient and kind.
Excellent customer service and very nice people to do business with!
Took my phone in to Joe and had it fixed within an hour and it was perfect! And for a cheap price! I also liked how the screen repair came with a manufacturing 1 year warranty.
The home button on my 1 year old iPhone 8 Plus was making a terrible rattling sound and vibrating really bad. I called Apple and they wanted $430 to fix it because it had went out of warranty 22 days before I called. I owed less then this on the phone. I then called Saluki Screen Repair and spoke with Alex. He told me he could fix it. I took it to him and he had it fixed in less than 5 minutes and refused to let me pay! He was very professional, courteous, and did a wonderful job on fixing my phone. I would highly recommend Saluki Screen Repair!!
I have been a customer of Saluki screen repair for a few years and have always had an excellent experience. This is the first time that I visited the marion facility. Alex was extremely helpful and assured me that my phone could be repaired after (true story) my dog ate it and severely damaged the screen. Thank you Alex and Saluki screen repair!!
Very fast service
They were very helpful
Technicians β Very user friendly. My poor iPad is on its 6th grandchild, she loves the home button and wore it out ! Elmo works again! Everyone is happy! Fixed that day! Reasonable cost!
Replaced my battery in my IPhone 6+ in an hour. It was fast, easy and convenient.
Rachel Fox helped me in every way. she was pleasant, helpful and went beyond. It was done much sooner than expected as well. I highly recommend the store in Marion. Thanks again Rachel
Solid. Fast. Easy. Guy was super cool and only took 10 minutes to fix the device
I had a great experience! She knew just what I needed for my phone and was very gracious to help. Definitely coming back if Iβm ever in need of a repair!
I go to here when the Carbondale location is out of stock on something. Never had a bad experience here either. I usually ask for Cindy if shes not at the other location. Shes always helpful. Id recommend this store to anyone in the area.
My son had a broken iPhone screen. We dropped it off, ate lunch, did a little shopping and it was done! Great customer service!
The associates were very courteous, professional and very knowledgeable of their work. My phone was fixed at the said time.
Rachel andCindy are great. Got a new iPhone battery in just a few minutes. Itβs like having a new phone.Great service with a smile, quick, reasonable. Best in the whole area.
The folks at Saluki Screen Repair were super helpful, quick and efficient, and no hassle for an issue with my phone. If I need them again, Iβll definitely hit them up first. #shoplocalfirst
Had a great experience with saluki screen repair. Joe did an excellent job of keeping me informed of every step. Job well done.
Alex, at uBreakiFix, is awesome. He did a great job on my friendβs iphone (he put in a new battery and replaced the Otterbox). I plan to take my iPhone there for a new battery.