Today I received my Covid-19 booster shot from Walgreens in Marquette. I was impressed by the friendliness and efficiency of every staff member I saw. They are as understaffed and overwhelmed as everyone else in the health care industry, so it’s important to remember that they are part of the heroes. The people that I met today came to work with smiles on their faces. It was very busy with the vaccination line, the drive up pharmacy window, phone calls, and the pickup line indoors. Maybe some people had to wait a few minutes for service, but everything moved along very smoothly. Bravo to the pharmacy staff, and know that you are very much appreciated 👏🏻👏🏻👏🏻

Great Store Always Has My Mom’s Meds When They Are Ready The Service Is Good To Well Done

Honestly terrible staff. I havent met a single nice worker there, and Everytime I have a question they act like its not their job to help. Secondly, when they dont have something, and you ask when it will be in next, they get angry. A lady told me listen, I dont know ask someone else. Alright, I did and I got a similar response.

Ive been traveling all over the USA, and this is the first time Ive had a problem getting a prescription refill. I have spoken to someone on the phone as well as in person, and answers regarding the delay are inconsistent and vague. Even the online status has seemed to change back and forth throughout the day! Cant wait to get to the next town....

Went in at 6:50 pm to get a Covid-19 vaccination for my child and the pharmacist refused to give a vaccination to my kid 2 hours before closing. Thats horrible Kate K.

The employee Val there is literally the sweetest person Ive ever met. Helped me out lots and even informed me of a deal going on with the prenatals i was buying and still had patience when i seen some makeup i liked and ran to grab it while we were checking out. Love her

Called over the phone! COVID19 Vaccination is not available for international people unlike Meijer where vaccination is available for everyone. My Dad was not accepted to take the vaccination here. I thought it was that all humans are fighting together against the global pandemic.

I don’t even know why I gave them the chance for over two years to get better. This is hands-down the absolute worst pharmacy I’ve ever encountered with. No compassion, horrible customer service and no knowledge of any medication or anything you may need to know from a pharmacy. Won’t give me my psych medication’s even after the doctor told him too. They are just a mess and have no idea what they’re doing. 0/10

They always have really good brand products and sales

Called in a prescription for some pain medication when I broke my big toe. Got a text saying reply YES to receive notification when its ready to be picked up. Did that, and didnt receive anything by the end of the day. It was a pretty standard prescription, Motrin 800 basically giant ibuprofen for pain and swelling. Went in the next day, 24 hrs later and asked if they had it ready and they told me no, their pharmacist is backed up on emails and Id receive a text when its ready. Well that was on the 4th and here it is, the 21st and nothing. Im just glad it wasnt a prescription for something that was critical to my health!

Unethical business practices in the pharmacy. They will not sell you supplies for a prescription unless you transfer that script over to them.

Clearly states covid testing is available on the weekend. WEBSITE VERY CLEARLY ALLOWS FOR WEEKEND TIME SLOTS FOR COVID TESTING. WEBSITE SENDS CONFIRMATION EMAIL EXPLICITLY SAYING THEY CAN TEST FOR COVID.Turns out that is not the case. Drove 4 hours for nothing. Testing is not possible on the weekend.This sloppiness is exactly what will get people hurt in this pandemic.Thanks!

Always have had a positive experience here.I went in there one day looking for sunglasses at a very busy time, and the store manager personally took the time to show me where to locate them.

Would never use the pharmacy here again based on recent horrible experience. The female pharmacist I interacted with yesterday (dont recall her name) was younger than me, maybe in her 20s or 30s, and yet extremely disrespectful, rude, temperamental, condescending, and beyond gave me the impression she was incompetent and untrustworthy. Her attitude, speech, and action was far from professional or humane. Her displacement of anger onto a random stranger isnt right nor deserved. After what seemed like a trial of exercising polite patience with this extremely unpleasant person, she didnt entirely fill my prescription. I told her she had not filled it correctly according to the doctors instructions, and she tried to argue with me about it, asking me if she wanted me to call the doctor (obviously, thats part of her job), she claimed the doctor was unavailable right then, couldnt leave a message or wait or anything, and there was nothing she could do now that it was filled incorrectly. Never had an issue like that with a pharmacist. Seemed she was trying to make every little thing as difficult as it could be. Waiting forever in excruciatingly obnoxious caterwauling pop music made the experience even worse.

If I could do no stars I would!! I usually have great experiences with walgreens. Unfortunately I cant say that for this one. The pharmacy has the rudest most judgmental staff Ive ever encountered. They discriminate also.From the pharmacist down to the regular staff. They lied about walgreens policy also.horrinle service. Horrible people.

I stopped in to pick up a prescription for my wife on my way home from work on Thursday,February 6th, 2020. I was shocked to see that I was the tenth person standing in line. I observed three employees working, but only one waiting on customers, while the other two on the phone. There were cars also waiting in the drive through as well. When I did get to the front of the line and request the prescription after a half hour wait, I was told the prescription would not be ready until Saturday the 8th. I called my wife and she received a text from Walgreens that it was ready for pick up. I told the pharmacist that I will go else where for my prescriptions and I proceeded to the front of the store to find a manager. I asked an employee if I could speak to the manager, but the lady said unfortunately the manager wasn’t available and asked if she could help. I told her that the pharmacy is totally understaffed and that I waited a half an hour and I still could not get a prescription because it wasn’t ready. I told her that I won’t be back.

Waited in the drive through to pick up my cats medication for 30 MINUTES. people were just walking past the window ignoring me and I could see them just joking around. So frustrating, especially because I was trying to get this done on my lunch break 🙄

Went to pick up photos. They were printing at that time. I ran some other errands, came back two hours later, they were not ready and I got a tough sh!t from the cashier.

Very clean store with friendly staff and good deals

Kind phones service but unable to print labels for packages.

Don’t rely on this pharmacy for medications that are needed everyday. If your doctor prescribed you a med for thirty days, it’ll take them less than a day to refill, but the “pharmacist review” will take an additional 2-3 days. So your 30-day prescription will take 33 days to be refilled. Only pharmacy that has this problem!

Tried calling to refill my meds. After waiting for awhile I finally hung up. Even if your busy it shouldn’t take as long as I had to wait. Couldn’t schedule a refill and their machine would say “I’m sorry” every 20 sec..customer service is terrible.

Pharmacy is always chaotic. Seems to always be a long line with only one cashier working. Over the counter medicines much cheaper at Target or Walmart.

I went to pick up my prescription Monday 12/23 at 5:30 pm the Pharmacist was very rude and impolite; she should not be working with the public. I will take my business to Walmart or Meijer’s going forward.

My wife and I just moved all of our perscriptions to Walgreens because:1. The past two years experience with the local Marquette store and the new store on SW 13th Street in downtown Miami has been without flaw.2. We have discovered that the shelf medicines and copay prescriptions are cheaper.3. The in-store and telephone response has been friendly, efficient, and timely.4. The stores are spotless, well stocked, and feel wholesome and safe and5. The follow up and follow through has exceeded expectations.Thank you!

Went to pick up a relatives prescription that I have picked up before. Told me that I needed their ID despite having picked up the medications numerous times before. Apparently this is a Walgreens policy now. Well Snyder’s or Campus Pharmacy it is next time.

Customer service is a mixed bag. Some staff seem to just simply uninterested in providing any kind of service. Prices are expected for a big box store and deals can be found.

Awful. Its chore to do anything here.

Never going back for prescription fill or anything. I gave Walgreens steady monthly business for over 3 years. Every single time I came in it took longer to fill my script regardless of how busy it was. It took an hour and a half last time I got it filled and no other customers were in the store at 8am. Then last time I went they didnt even have the medication in stock. Congratulations Walgreens. You just lost 1200 dollars a year not including other stuff I bought while I was there. Go to the Campus Pharmacy instead on 3rd St.

A++ in my book! Very helpful, very respectful and all hard workers in the pharmacy! Thank you Walgreens pharmacy!

Manager needs to be fired, he obviously has no idea how to.Cordinate a pharmacy staff.Hire more people!

I won’t go into great detail, but this is one of the most poorly ran pharmacy’s Iv been too. They’ve failed to notify me when there was an issue filling a script and know little to nothing about billing insurance.

The Pharmacy is filled with people who dont know what their doing.

Typical Walgreens well stocked and friendly service

Just sat on hold for an hour. There were only 3 callers ahead of me- what could possibly take so long. Terrible customer service

Caution! Walgreens allows men to use whichever restroom they choose.

Very poor service! This place is extremely difficult to deal with. Just go across the street to the Shopko Pharmacy.

Busy store on Monday mornings... long wait time for prescription drop off and pick up