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Ashley HomeStore
2152 US Hwy 41 W, Marquette, MI 49855, United States
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Ashley HomeStore

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Do
Review №1

We are extremely satisfied with the friendly staff and their exceptional customer service. Most of our entire home was furnished by Ashley. We love our furniture! With three young kids and a dog, it holds up.

Ma
Review №2

Took over 6 months to get what I bought. Wrong loveseat recliner was ordered. Broke twice within less than 4 days after finally getting it. Had it for approximately 3 weeks before it broke. Very nice guy that came to fix it though.

Yo
Review №3

Kelly hooked us up with a great deal on some really awesome furniture! She went above and beyond to make sure we were satisfied. We were more than happy with the service, and with the new living room suit. Thanks again, Kelly!

Li
Review №4

I have a new recliner! Love it !!

Ja
Review №5

Some of the worst people that I have ever had to work will. They called me said they would deliver my couches on the 3/26/2021. I called them on the 25th to see what time they was going to deliver my couches. I was told they do not have a date now. So I have to Make a monthly payment on my CC but no couches. Will never go back and Going to tell everyone I deal with to go there..I did it on line, you are welcome to email me off line and we can talk about it.

Na
Review №6

We purchased our entire living room set from the Marquette store. The staff assisted with recommendations and were extremely helpful. A++ experience during and after the sale.

Wa
Review №7

Came in on a Saturday needing furniture quickly. Store staff showed us right to the items they had stock of locally and could sell from the store. Very helpful and friendly. Got what we needed and closed the transaction quickly. Had a great helper loading the items in truck we rented up the street. Overall great experience.

Cl
Review №8

Clean, well laid out, helpful non intrusive staff. Theyve had our past business and will have our future business.

Ra
Review №9

Omg, the people we dealt with here were so helpful! Measurements, options, ideas, etc!Super neat experience!

Ma
Review №10

Dont fancy yourself a fast-food type furniture sale only to be lied too and say your delivery is out to 2mos or more. Excuses aplenty. Rude, obnoxious sales persons when asking for answers. Stick with your local longevity stores with community history with quality. Youll be satisfied in the short & long run.

Tr
Review №11

My recent experience at Ashley furniture Marquette was a great one. I needed a new couch and went in to speak with Matt Winfield. His sense of professionalism and product knowledge were extremely admirable, as well as prompt service. I was in and out of the store very quickly with a wonderful experience and the piece of furniture I wanted with the best deal possible. Highly recommend!

Bl
Review №12

Shirlee helped me through the maze of selecting a mattress that has proven, after two years, to have been a great purchase. As Goldilocks said, Its just right. I was in a hurry on the day we needed it. The sales rep listened carefully, asked me the right questions, and had me out the door with the right mattress in record time. Recently an elderly relative needed an ottoman for elevating her legs. Before ordering something on- line, I checked Ashley. A different sales person, Diane, asked important questions I hadnt considered (e.g. Is the person using it strong enough to move it into position?) In short order Diane walked through both levels of the store and came up with three, lightweight, compact choices. We bought what she suggested, a pouf, that fits perfectly in a small apartment yet it is high enough to reduce the leg swelling. The sale price was actually better than what we would have paid with our Prime membership! In both cases, the sales reps suggested practical, reasonably priced solutions.

Jo
Review №13

Great service. Listened to what we wanted and have suggestions. No pressure sales.

To
Review №14

The Marquette store looks small from the outside, but you walk in and it’s amazing. I was expecting a limited selection and was surprised at how big the store is. There’s a whole 2nd level downstairs where I found my new recliner. Had to be like 40 to choose from. Love this place.

Ba
Review №15

I was shopping for furniture for an office. Matt W. was exceptionally helpful by getting to understand my needs and pointing out the best possible choices to fit those needs. I saw some other beautiful stuff, so I might just have to update more than just the office!

O'
Review №16

Super friendly service!

Sh
Review №17

Just purchased a beautiful table and chairs set for the unbelievable price of $299! I found it online but wanted to see it in person and WOW! Sturdy and great quality. Such a pleasant surprise and Kristen Graham helped us and was friendly, quick and efficient.

Na
Review №18

Some of the best customer service I have experience. Very friendly, and professional people who work there. If you shop there get to know your salesperson. The better the sales person knows what youre looking for and interests the better they are to find what you want exactly.

Kr
Review №19

Kelli was a joy to work with! Thank you for the help everyone ❤ Truly made for a helpful and fun experience!

e
Review №20

Matt made everything easy as could be as well as getting me a great price on a new bedroom set!

Je
Review №21

Had the exact couch i was looking for. Very friendly staff over the phone and in person. Will definitely shop there again and recommend others to shop at there store.

Je
Review №22

Great customer service! Very patient staff, puts your needs and concerns first.

An
Review №23

The staff and sales gals are Amazing. Good Vibes. Quality furniture without over paying!!

Gl
Review №24

Good prices. Quick service.

po
Review №25

Sales men were knowledgeable, store was under a revamp but we were still shown inventory sadly they did not have what we were looking for.

Du
Review №26

Pretty overpriced, not bad for heavy spenders one stop shop... Sales employees will allow you about 2 seconds laying on a bed before asking how it feels lol.

Va
Review №27

Very friendly service, no one pressured us to buy, they gave us our space and time.

Er
Review №28

Beautiful showroom, amazing prices, and friendly staff. This is definitely a pleasant addition to the Marquette community.

Ba
Review №29

Lots of great things and furniture. Will go back.

Ju
Review №30

Staff are fantastic very helpful

Aa
Review №31

Amazing showroom, great options, friend sales and office staff. Would reccomend this place to anyone looking to purchase furniture

Ci
Review №32

Got what I wanted but with minor damage. Waiting for new one.

Ma
Review №33

Great furniture and Matt is very Knowledgeble!

Ch
Review №34

Lots of great furniture and very nice staff

Je
Review №35

Much better than Art Van, better prices, wonderful employees!!!

Er
Review №36

Willing to work with you.

Ap
Review №37

I am leaving a review because they made my mom feel bad when she went to buy some new furniture and asked about a bed frame for an air mattress for the guest room. She regrets asking instead of just getting furniture but I am glad she will be buying the furniture and the frame elsewhere.

Sc
Review №38

Great selection of product and friendly staff!

Du
Review №39

Prices are a little high

Al
Review №40

Ice furniture

Be
Review №41

Took 3 weeks to deliver furniture even though salesperson said it would take a week and a half. Management was unhelpful and didn’t make an effort to help with scheduling.

Di
Review №42

Beautifully Staged

De
Review №43

Best Store In the UP!!!!!

Information
42 Photos
43 Comments
4.4 Rating
  • Address:2152 US Hwy 41 W, Marquette, MI 49855, United States
  • Site:https://ashleyfurnitureup.com/?utm_source=google&utm_medium=gmb&utm_campaign=marquette
  • Phone:+1 906-273-1199
Categories
  • Bedding store
  • Furniture store
  • Home goods store
  • Mattress store
  • Rug store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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