Unfortunately, they have nearly everything I need/want. Lol. I go there once a week for one or two items and leave there with several items. Someone is always watching the door and always verbally greets you as you enter.
I went to switch out a tool box on 03/15 in Marshall, TX. The manager at the store used a fork lift to load the new tool box into my new trailer. He set the forks down on the ramp and poked to large holes in it. An incident report was filed. To this date nobody from Harbor Freight has contacted me about this. The store manager told me the day that it happened that I would hear from the corporate office, not the local store. I called multiple times and was told the same thing. When you call the corporate office you can not speak to a person, you have to leave a message. I have left several messages. Still no contact.
Was interested in the roll around tool boxes but were locked. could not test drawers or check for smoothness. Shame, bought one elsewhere
They had exactly what I needed today in stock and at a good price.
Good place to go for cheap tools and products you cant find anywhere else in Marshall
Awesome experience!! Great customer service! Great sales! The store is very organized and the employees are knowledgeable of the products and locations. I always receive friendly helpful customer service.
Fast. Friendly...helpful... need I say more
First time there, nice store, new apparently, product displayed very well, picked out three things, red tool box $299.00, 10 drill press $169.00 and a simple socket organizer. Requested help which was prompt and upon telling the employee what I wanted I was informed that they did not have the tool box nor the drill press in stock. While informing me they did not have the two major items I needed the employee assisting me overheard another customer ask for an item an aisle over. The employee helping me yelled to the employee and aisle over were out of those! Dont have any in stock!. How disappointed was I! 45 mile round trip for nil. Oh well, they did have the socket organizer, $14.99 which without the toolbox.......I out it back and left. Sorry Harbor freight.
New store lots of inventory, clean and helpful.
Great place to get tools, such a wide variety of many things. Such a mans store.
So.. I walked into Harbor Freight on Christmas Eve. I did not pay attention to the signage stating they would be closing early, that is my fault. I made it inside probably four minutes before they closed and had a few things in my basket when the manager walks up to me and informs me they are closed. Not please Sir finish up as we are going to close now. Not please Sir take what you have to the checkout. We are closed. Nothing more or less. This is a good store and I am proud they put one in Marshall, but this manager needs to learn some customer service skills.
I cannot begin to say how happy I along with many others are to have this addition to Marshall. Knowing now I know longer have to drive to Shreveport or Longview to get what I’m looking for, or to just go and see what they have in person is very nice since I cannot count the amount of times I’ve needed something but it would require me to drive all the way to one of those two places just to get it.As for the customer service, hands-down very nice people and very helpful, rather than some stores I’ve been to where the employees seemingly do what they can to avoid helping somebody.Overall the store is not as big as others, however I will say that they utilized the space that they where given extremely well and did not have random stuff laying all over the place. Shelves were stocked and products were out on display, open and close times are great so couldn’t ask for much more lol!
Very impressed with how well stocked, clean, organized the store was.
Went to get a box of nails, simple enough. I was shocked to find out they DONT sale nails by the box.
Full of tools always has a decent sale going on, just not always what you want at the time. Fun to just walk, roam and figure out what you need for the next project.
I Get Excited When I Visit Harbor Freight. They Sell Everything I Need at Reasonable Prices.
A huge selection with good prices and deals. Really good for someone like me who is just starting to buy tools and things.
LOVE Harbor Freight. But, these employees need to learn about what they sell. Its a new store with new people so maybe with some time they will get better. The cashiers didnt know where anything was or really what I was asking for, and it was just a hitch lock for my trailer.
Looking for hooks with magnets, was directed to isle. Very pleased
In Marshall, Harbor Freight Tools provides a price competitive option. Today, I visited the store as Lowes was out of stock for multimeters. Picked up capable device at a good price.
I like the store, always have, but I know that their tools are not that good or reliable. Now their prices are are a little too high also. Very nice selection of home hardware though and I love their sales. Thats the time to get stuff!!!
Large selection. Excellent customer service.
As odd as it sounds, this place makes me nostalgic for my dad. He loved Harbor freight. They have about anything you can think of and a lot good deals.
Good prices on stuff. Tho couldnt find anyone to help me.
They have everything you need, just slow to check out.
Good help and good prices
All ways love going there.
Very nices, very clean Bathroom friendly people
Cheap tools very dependable, friendly
Good place very clean and organized
This is the best store. Good employees working happy and the best think ever happen to this city.
Beautiful, clean store. They had the supplies I was looking for in stock.
I’m from Longview but after visiting the new location in Marshall, I’ll travel the 20 miles to visit again. The store is clean and the associates, while still new, are very courteous. There was a decent stock, so much so that I managed to spend nearly $4 hundo on my first trip there. There are bathrooms and they are located in the front of the store. Plenty of parking as well.
I found the staff being very helpful and knowledgeable of the store where things are
Was needing a few things Nd Harbert Freight had them at a reasonable price.
What an outstanding store
I love this place Im A mechanic it is my go to store
I love shopping at harbor freight
Super nice and very helpful. Store was very clean and organized
Great place to shop
Everyone was very helpful and knowledgeable.
Good amount of tools
First time visiting, store was very clean & employees very helpful.I was very disappointed that some of the people shopping were not required to wear a mask & dont understand why.
Shop here first then Lows or Home Depot
Very clean and organized. Staff was very helpful
Store inventory is not accurate. They said they had what I wanted but they couldnt find it.
Great service.
SO MANY FLASHLIGHTS I LOVE IT HERE MAN
Very good service. Polite and friendly employees.
Lots of good products at a good price .
Good cheap deals
Nice store
I work there, love my managers and our store
Place is clean, good prices, and good staff.
Disney get anything but they were very helpful
Good stuff cheap
Decent tools at a reasonable price.
Prices to high. Waste of time. Friendly staff
Good and friendly
Best place to buy equipment
Very good prices
Always a pleasure
Love it, very glad to see a Harbor Freight in Marshall
Very friendly and helpful
Excellent service
Tools are good
Look for the deals
Friendly staff
Agree