Their name says service, and thats what they deliver. Ive had to deal with some engine issues on a SCAG mower I bought from Marshall Service Company several years ago. The team there went above and beyond my expectations to resolve the issues. I urge anyone in the market for a mower, tractor, implement, or even a pellet grill to give MSC a try. Youll be glad you did.
Always very helpful & knowledgeable!Kubota has been good to our livestock operation!Natural Gramma LLCNaturalGramma.comHank & Laura Reid
It looks like a fairly new place Im not sure but everyone is friendly and they do good work!
Fast service and had all the parts I needed.
Always friendly and very helpful. Very trustworthy.
Went to 4 different places first to try to buy a riding mower and at every place the workers acted like I was bothering them. But Mike was awesome and I knew I didnt want to buy from anywhere else. All around good business.
Purchased a Scag mower here. Was able to talk to them to learn the differences of each model, engine, and maintenance required. This all helped me choose the mower just right for my situation. They even delivered it to me and walked me through how to operate the mower in my own yard as this was my first zero turn. Ive put about 30 hours on the mower so far and its great and I would recommend Marshal Service Company and Scag mowers to anyone else in the market looking for a mower.
Great experiencing purchasing a mower from these folks. No pressure but honest input and helpful information. Very helpful that they put their pricing on their website and their prices cant be beat. Saved enough to easily make it worth while driving the 200 miles round trip from Kansas City.
We worked with Mike. He was very knowledgeable about all of the products they carry. He explained the various features of each mower which was much appreciated and assisted us with our selection. Another nice thing was the fact they list all of their prices on their website. We would definitely recommend Mike and Marshall Service Company for your lawn mower needs. We purchased the Scag Cheetah.
Great buying experience! Marshall Service Company had the best price on the BX23S, and they delivered it to me free of charge (just east of Kansas City). Mike was super easy to deal with, and Tom was nice, and very informative when delivering the machine to my home. They even sent a nice gift to my home after the purchase. Thank you!
I just purchased a new husqvarna zero turn from Marshall service company and the experience was second to none. Mike was amazing to work with, he answered all of my questions showed me many mowers and their different options and gave me a better idea what I was looking for. They delivered filled up and ready to go!! If I was going their I would for sure ask for the Mike Doorack treatment because you wont be let down.
Wonderful place to do business In the past 6 months I have purchased two new mowers from them. Knowledge and friendly staff. I will be back for future purchases
Everyone here is great!! We have bought from them many times. Wouldnt go anywhere else!!!
Mike was awesome helping me with my new Scag Liberty Z. He got me set up with a bagger system and delivered it to my house personally! As far as the mower, I couldnt be happier! Great experience!
1st rate dealership, we purchased a RTV from them and received excellent service. We priced equipment within 100 miles of Kansas City and the Marshall Service Co was cheapest, Mike was fantastic to work with, and aftermarket accessories were added for much less than the other quotes we received from other dealers.We would highly recommend them based off our company’s experience. Overall could not rate them less than a 10/10. Worth the drive, definitely would give them our business again.
I live in Leawood Kansas and I am 13 years old and was looking for a new lawn mower for months. I contacted Marshall service company and they were perfect gentleman vs other mower dealerships I encountered. Their professionalism and kindness won our business. I highly recommend these folks on any mower transactions.Rocco Behm
It was a nice experience buying from you guys,Was easy, simple and fast. My dad loved that Scag Liberty Z.
I was looking for a SCAG mower, called and talked with Tom. After 2 phone calls I took the drive from Kansas City to Marshall, MO. The price I paid for the mower was better than anywhere else, I could not be happier! Its a 75 mile drive for me to have service done but since the Marshall Service Company team was very nice and took the time to answer questions and explain in detail the Warranty information, its going to be worth it. I want to buy a SVL95 Track loader and after talking with Tom about it, I will be back. You can look else where if you want the run around, or you can call or just stop by Marshall Service Company for your equipment needs!
I purchased a SCAG Liberty Z 48” mower in Sept. 2019 from Marshall Service Company and was really pleased with the friendly demeanor of my salesman, Mike. He expressed no pressure whatsoever and patiently answered my questions He posted a clear no hassle, no haggle, cash price listed on their website that was cheaper than other dealers I saw. The clearly posted price is what drew me in initially from Kansas City to drive to Marshall. I hate the “call for price” motif most dealers do. I don’t want to call to find out a price and haggle. I do my own research and like to compare and I just prefer the price is clearly marked for all — it simply feels more honest. As to the product, everything I read or watched online indicated SCAG or John Deere mowers were pretty much the best. You never read about anyone moving on from SCAG or John Deere to a better product, but you the inverse is very true. SCAG’s warranty and price on the Liberty Z line sealed the deal for my needs. 750 hours or 5 years? - that sure hints at strong confidence in their product. I absolutely LOVE the SCAG mower. It is truly night and day better than my ~$2k traditional Craftsman YT series riding lawn mower. I actually enjoy mowing my 3/4 acre yard now. I feel like I’m driving a battle tank with the Liberty Z and it just puts a smile on my face. Best yet, I accomplished my ultimate goal of buying a mower that is safer on my backyard hill! I almost flipped my Craftsman a few too many times and decided I wanted a mower that was safer on hills. I was tired of sitting on the edge of the seat, or holding myself over the fender of the Craftsman like some circus act to keep the thing from tipping. In my research some said zero turns should be avoided for hills, but I’d also read they were less prone to flip because of a wide wheel base and a low center of gravity. I was cautious about the purchase because I’d no experience with zero turns and my primary goal was simply a safer mower. My neighbor, with a similar yard, has a John Deere x739 with 4x4 and he told me a zero turn would not work in our yards he had tried one unsuccessfully. (NOT a SCAG). I expressed this concern to Mike. Mike told me I could drive it all over my yard to make sure it was a good match and felt safe for up to 2 hours (so long as I didn’t engage the blades) and if it wasnt a good match I could bring it back for a full refund. That exhibited trust and guarantee helped me feel comfortable with the purchase. The Liberty Z was my answer, all the places in the yard that were treacherous with the Craftsman pose no hazard with the SCAG Liberty Z. I still have to go up and down the hills not side to side (like I could with the 4X4 John Deere X739), but the SCAG has never felt even close to flipping, and the price of a new SCAG Liberty Z 48 is close to 1/4 of the price of a new JD X739). Also, I asked Mike about buying the optional SCAG light kit, and he said hed sell it to me if I wanted, but instead I could buy any old off brand 12V LED light kit for any Truck/ATV for much cheaper on-line and just DIY mount easily, so thats what I did. Saved over $100 off the SCAG light kit, and had good results. I thought it exemplary that Mike didnt try to sell me something I didnt need, and suggested a cheaper viable alternative. I liked the mower so much that I got my dad interested in buying one after he test drove mine. He bought a Liberty Z 61” from Marshall Service Company this past weekend (in a snowstorm) for his 2.5 acres. This time we dealt with Tom, who was also very easy going and did not put any pressure on my dad. He offered us coffee as we talked it over, and offered free delivery on the mower because my dad didnt have a trailer. Tom said they regularly drive through Boonville for other business, so it wouldnt be a problem to drop it off next time they passed through. I wish all dealerships would exhibit such behavior, trust, forthcoming honesty, and quality! 5 stars all the way around! SCAG makes a great product, and Marshall Service Company is a great place to buy from!
We drove out from KC to look at a used mower. Believe it was Tom we worked with and looked the mower over. Guy said it had gone through their shop full service. Original filters on it and not one grease zerk hit. They might have changed the oil. So went out and drove it and Tom comes out upset and tells us to leave because he doesnt want to deal with us as I might have questioned the shops service quality. Sorry but when I spend money in the thousands I like to make sure it is well spent. Maybe it was just this one guy but when you drive that far to buy something they tell you is one thing and it turns out to be another your business is not doing the right thing. Had it listed as 26 HP and it was 23 which to me makes a difference. Simple things people selling equipment should have a handle on. Spend your money and time elsewhere.
Drove over 2 hours to look at a used mower (2015 with 109 Hours) told be it was ready to go. Tom Self never mentioned the noisy idler. As soon has I brought it up he tells me hes not dealing with me and walks off. The people in parts and service seemed knowledgeable and polite. But due to the salesmans poor attitude I will be taking my money elsewhere.
We were very impressed with this company,,they do not sugar anything!!!!they were very up front and honest,,,,we got a $10,000 Husqvarna zero turn with very strong engine for $5,200.00.could not touch it anywhere else for that awesome price!!!!!!customer service&sales are outstanding making us feel like part of the Family in marshall mo. worth the ride!!!!!Jen was awesome in the billing dept.See Mike for the same awesome Experience we had.we will be lifetime Customers now!!!!!!!!! WE give them 5 stars!!!!!!!
Bought Husqvarna MZT52 from here. Called about deal I saw online and it had just sold. Mike said hed get another one for the same price. Had it the following weekend. Tried to get a deal from a couple other locations and none of them would even match the deal.
My son and I drove two hours as this particular dealership as they had specifically the mower I was looking for at a highly competitive price. The professionals at this dealership were fantastic, friendly and kind as to explaining the details to my son. I highly recommend these folks for any future mower purchases. Kansas City dealership would not match the price honored with this company. I give them 👍👍👍👍👍I look forward in tell my friends about this hidden jewel. Btw, my son purchased the mz 54 with rops systems. It a killer machine....
Great service and answered all our questions. Very satisfied!
Purchased an RTV, great price & great service. Highly recommend!
Very helpful family owned business.
Friendly and honest people that work there. Clean environment. Wouldnt take my car anyplace else. I had also bought a lawn mower there.
Best parts service in the country and a great sales team
Great and fast service no pressure when shopping
Nice place
Friendly, knowledgeable, and great prices and service!
I was shopping for a new tractor in the 25 hp range and studied all the major brands and had my choice narrowed down to two brands. I spoke with several Kubota owners who had purchased from Marshall Service Co., and was convinced to go visit with Tom. It was clear that their customer service mentality was where I wanted to take my business. I have had my Kubota L2501 for more than a year now and I couldnt be happier with the tractor and the fine folks at Marshall Service Co. Mark and Tom are willing to be flexible and accommodating on sales and service. Im sold on Kubota equipment and will drive the 75 miles to keep my business with them, though there are several other Kubota dealership closer to me. Thanks Mark and Tom and the whole MSC family.Happy customer,Dan GrubbsKearney, Missouri
Excellent sales and support.
The lowest prices anywhere around and he met me after hours on a Sat
Great company to do business with. Exceptional service!!!!
Best prices and great service!!!!!!!! The only place I would buy a lawn mower!!!!
Got charged $85.00 to have them fix, again, the defective part.
Sales purchase