There are many things to like about CSRA Camperland. Starting with the laid back attitude of the sales team allowing customers to look at campers WITHOUT pressuring them to buy today or using greasy car salesman tactics. I love that! Leo was amazing. He answered ALL my questions, and was always honest. The entire process was smooth and easy. You won’t find a better team anywhere. Thank you all for your time, honesty, advice, and support throughout our purchase. Shout out to Leo, Greg, Ray, Brian, and Phillip, I appreciate all of you!
I dont know much about their sales department except they are always friendly answering the phone or when I was just walking through. However I have used their service department a few times so far and they have not let me down. Clint the service manager is on top of the repairs that take place. He is easy to talk to. very knowledgeable and very understanding. I did not buy my unit from them I bought them from one of the larger dealers that I will not even mention in this post and will never go back to. They have been able to fix items the place I got this unit from couldnt fix on several attempts. Clint and the service writers Brooke and Austin are a great team to work with. Highly recommend them...
It was a pleasure working with Leo and his guys Bryan and Greg at CSRA. They made buying the camper quick and easy and gave a way better experience than their competitors. No pressure and 25 unwanted phone calls like other places (very laid back). As long as their service dept gives the same experience as sales when needed they have gained a repeat customer and I will send anyone I know looking for a camper their way.
CSRA Camperland in Augusta Ga is awesome. The general manager (Gary), the sales process (Leo), the check out (sorry I forgot his name) and on going service support (Clint) are all top notch.
Great service department and parts department, very professional and courteous. I would recommend CSRA Camperland to all my friends and customers needing service or wanting to buy an RV or Travel Trailer
Fantastic sales team, Leo made the experience quick and easy. Don’t waste time anywhere else, CSRA Camperland will treat you like family
The WHOLE group down at Camperland was AMAZING from start to well.... when we decide to stop this adventure! They even stayed late, because we had so many questions! They have our business from now on!!
, My husband and I have been looking for a travel trailer for quite awhile. We are so happy we came into CSRA Camperland. All the staff were so knowledgeable, friendly, down to earth and honest. We never felt pressured and they do not include inflated bogus charges to your purchase price, like so many other RV sales establishments. I want to thank Leo and Brian for the sales/purchase process. I would also like to thank Ray, Johnathon and Bobby for their help and instructions. You all are top notch.
Honestly, this place is one of a kind and even though we aren’t all family, everyone is treated like family. I’ve never worked for a company like this before and can tell you each employee has every customers best interest at heart. Other dealerships are pushing and pressure people to buy, but during my training I was taught to support the customer and present the facts about the product without pressuring them to buy! With transparent pricing and zero dealer fees, friendly and knowledgeable staff, an owner that is there all the time supporting the process, and a service department that has over 50 years experience you can’t go wrong shopping here. (No, they didn’t pay me to post this review)
We purchased a 2016 Fifth wheel from CSRA Camperland in Augusta back in August of 2016. We have always been pleased with the sales department and customer service department. They are a great company to work with and we will purchase our next RV from them.
I was so impressed with my initial contact with CSRA camperlandI am a nurse and with the COVID CRISIS I was intent on purchasing alternate housing as the needs ariseI spoke with John Athern initially who was by far one of the best salesman I have dealt with he was point on answering my questions price etc and then it went sour…..Whoever BOBBY ( yep like the Brady BUNCH) was placed on the call to ask for a good intentions fund I felt like I just interrupted breakfast with PinkWow sorry to bother youObviously a family business finding BOBBY” a professionNever been spoken to by someone with something to sellI guess I better look for another option !!!
Great parts department. Very friendly and helpful, and actually had the axle part I needed in stock. Bonus, it was less expensive than any trailer service company in the area and even Amazon.
If you need a Camper this is the best place to go! Wonderful folks and a special Thanks to Leo Parsons for making the dream of owning a Camper come true for our family!!!!!!
My wife and I are new to RV. We were at a site an had a question. We called Leo on a Saturday evening and he provided OUTSTANDING customer service and didn’t make me feel bad for calling him. He said he was available whenever we needed him and he was. Extremely impressed with his customer service skills.Thanks again Leo!!
Kind of short on inventory, but the staff is very friendly and knowledgeable.
Nice people but no AC/DC lights for campers? When youre in a camper you dont always have access to electricity so you have to use batteries which means you have to have AC/DC lights.
Exceptional service. I would recommend them over any RV store in the area.
I have never been to a dealership like camperland we went in discuss with the saleamen what we were looking for he didnt even offer to walk us on to the property and show us campers. I will never return to camperland for any reason!
These guys go above and beyond. Had issue when we went open open our travel trailer at a state park the slide would not open. We could not get into our refrigerator and we had 7 days that we were camping and we were from NC. Brought the trailer to CSRA and they said they could get the part next day and replace motor. Came back next day and slide on other would not open. That motor gearbox broke.(the life of owning an RV) They ordered part and next day repaired and we were back to camping. Other dealers said we cannot fit you in for two weeks. The guys were outstanding!
Smooth process! Customer service is top notch! After the purchase Leo continues to take care of you! Go see Leo Parsons for all your new/used RV needs!
Nice selection of parts. Very helpful and knowledgeable salespeople.
CSRA Camperland is the place to buy a travel trailer!! Super easy, friendly folks. We had purchased our first travel trailer from a BIG BOX camper dealership; no comparison to the customer service that we received at CSRA CAMPERLAND . Leo in sales was excellent and personable on the phone and in person. No pressure sales here. Greg the tow guy was super helpful in making sure we bought the correct tow vehicle for our travel trailer.Ray who did our walk through on our Travel Trailer was exceptional! Jonathan got our hitch set up perfectly. Bryan did the financial paperwork; and Calvin lead tech answered all of our questions before leaving the dealership!! We are extremely pleased with our purchase and the customer centric service of CSRA CAMPERLAND. Why would you go anywhere else??
Great people very easy to work with. After we bought our trailer they spent about 2 hours going over the trailer how to operate everything, along with the torsion bar hitch and brake controller.
Awesome place! Mr. Leo Parsons was the best. After shopping the other places I stopped in to CSRA Camperland. Im glad I did. Top notch from Leo, parts and the retail store. I highly recommend CSRA Camperland for all your RV needs.
We highly recommend CSRA, especially Leo!!! From beginning to end, we had a great experience. We got a low price without having to haggle and we needed expedited service and they came through for us. Leo has been there after the sale as well. Salespeople will tell you they will be there and not take your calls, but with us being new to campers we had some issues and he was there for us any time we called to get us through. Definitely choose this dealer and definitely ask for Leo!!!
Highly recommend Leo and CSRA camperland!
Everyone was extremely nice and helpful, especially Mr. Leo Parsons. For various reasons, we were unable to take possession of our camper right away. Mr. Parsons was most understanding and went out of his way to accommodate us. I would recommend CSRA Camperland to anyone.
Had a problem with our toad break assist. They figured out a quick fix workaround to get us back on the road! Wouldnt let us pay, and even gave us tips on where to go in the smokies! Great people! Highly recommend!!
Justin at CAMPERLAND was extremely helpful as a resource for us first time camper owners. Everyone was so friendly and helpful. No stereotypical pushy sales people. They were patient with us while we dealt with some delays purchasing a vehicle to pull the camper we selected there. Overall, a great experience! If I were to buy another new camper, I would definitely return to CSRA Camperland.
Excellent customer service by Leo. Totally engaged with us before, during and after purchase. He has been available to answer questions well beyond normal business hours.
Just as the the pandemic started Manager Bobby Combe help us immensely! He was able find obscure parts for our fridge.
The salesman bad mouthed the competition. I wont go back.
Very helpful and professional. We were on the road and had a problem with the tow light connection to our Jeep. They worked us in right away and in short order had us on our way.Thank you.
My wife and I are Jeep people and knew in camper shopping I needed to stay well below 3500 dry weight and 350 tongue weight. I had ruled out some that my wife loved that were under 3500 but had too high of a hitch weight. So I took her to CSRA Camperland. I really had the two used Jayco Hummingbirds in mind that I had seen on their website. Scott helped us, I shared the numbers we needed, and he took us straight to the Hummingbirds without my even mentioning them. He never tried to upsell into anything else and there is huge value in a salesperson who respects the limits of your tow vehicle. We immediately knew the 2019 17 FD was a match, and it was so newly arrived it was not one of the ones I had seen online. We bought it before it could be posted online. My wife really wanted a U shaped dinette. Buying process was easy and they were fine with our using a credit union. They set up the hitch and weight distribution and got the entire rig levelled and installed a brake controller. Scott, Greg, and all the others made the process easy. I am happy also that we bought locally and can have service done locally rather than somewhere in middle Georgia or Atlanta. Two trips down and many more to go thanks to CSRA Camperland.
Great experience with CSRA Camperland, from start to finish Camperland provided expert knowledge on the product as well as a detailed orientation on all the features of the camper I purchased. I would recommend using them for all your camper needs as you will be met with a knowledgeable staff who can help you with anything from purchasing a camper to any technical needs or services you may need. Highly recommended, thanks again for the help and the great camper!
I have heard and read horror stories about dealers who will either not provide service or will place you at the back of the line for service or warranty work if you didnt purchase your RV from them. So, when I purchased a Grand Design Solitude from General RV, I called CSRA Camperland before the purchase to ask whether that would create an issue for me. They assured me that they would treat me as if I purchased the rig from them, so I went ahead with the purchase. By the way, the only reason that I did not purchase from them was availability of the unit that we wanted. They did not have it in stock, and it would have taken a long time to get it if ordered. Fast forward to today - they have been absolutely true to their word, and without exception, the experience has been exceptional. Their service department ( Clint, Brooke, Curtis and all of the service techs) have been professional, customer focused and genuinely interested in taking care of us. The parts department ( Jorge specifically) has also been a delight to work with, and Jorge has gone out of his way to help me on several occasions. In addition, since this is a family owned enterprise, the owner is on site and accessible - quite an improvement to the bureaucracy of the big corporate dealerships that I have dealt with in the past. In a nutshell, the culture and behavior of the CSRA Camperland folks is customer focused and professional. A rarity in the RV dealership world, and it is much appreciated.
Scott was very helpful. He showed us many campers and was detailed in explaining features until we were able to find the one that fit our families needs.
We had a great experience at CSRA Camperland buying our camper. Everyone was very nice and helpful throughout the buying process and we will definitely recommend to our friends and go back to them the next time we are camper shopping.
We had an AWESOME experience with Leo Parsons and everyone that we spoke with at CSRA Camperland. We found a slightly used camper that suited our needs perfectly. We had to wait a bit before we could actually make the deal and they were kind enough to hold it for a short time for us. They treated us like family!!! Will definitely go back in the future!!
I purchased a camper from here back in February of this year. I had to take it in this past Friday for an issue. I just showed up unannounced and folks stopped what they were doing to help me out and get me out camping for the weekend. What an awesome group of people here. Thank you all so much.
Absolutely the best experience making a large purchase! Family friendly environment. Went above and beyond from the first day to the set up of our home away from home.My husband and I have been shopping for over a year. We have left businesses because it was all about the money and making the sale. CSRA guided us to what we really needed to fit our current need. We left blessed! In more ways than one!
Great family atmosphere. Leo made buying a camper like ordering takeout. Locally owned and operated. Stop in and youll be family!
Technician got right on it and fixed problem, on shore power recall
Low pressure. Small inventory.
We have a Grand Design Solitude 2930 RL which needed some work to one of slides and some other repairs. The service rep Brooke was very easy to work with. She was very understanding and accommodating. We were able to get our rig in for service a week after my call. Brooke estimated the repairs would take 1-2 weeks. She was correct. When we picked up our camper the service tech took time to explain exactly what was done and spent time with us to answer other questions not pertaining to the problems they corrected. Even though we did not purchase our camper from them, the entire staff made us feel like part of the family.
Easy experience. Staff took time to show all camper amenities and how they function before you drive off the lot.
Brought a new travel trailer there
Great experience!!!! Leo was very knowledgeable and helped me find the best TT for my needs. Would recommend him and this dealer to everyone.
I highly reccomend CSRA Camperland. Leo Parsons was our sales person and he was great to work with. He did not pressure us into buying something we didnt need or want. He had or best interest in mind. Overall, this was a great buying experience. Everyone at the dealership was very friendly and helpful.
I highly recommend this dealership for any purchasing needs! Leo, Greg, and Bryan were outstanding with their professionalism, honesty and willing to work with us with all of our needs. We have never experienced owning a travel trailer and they made it a seamless process. The walkthrough was excellent also, Ray was outstanding as well, he was extremely knowledgeable and patient, answering our questions thoroughly. We could not have asked for a better experience. The entire staff from the receptionist to the mangers were Awesome!!
Pretty nice place. Usually got anything for your camper needs. Does mine, and I got an old 1986 camper. Prices are good. Will be going back if needed. nice staff
This was our first experience buying a fifth wheel and Justin made the process easy and exciting! He was always available to answer all my questions. Greg was also great getting our financing together once we made our decision. Even down to the delivery Justin and Greg were amazing. 😊 Would recommend them to anyone looking to buy!
Very good service i was very pleased if your looking for a camper its the place to go Scott my sales man is very good he help me get a awesome deal 😀
Everyone there was very kind and extremely helpful. I just made my first camper purchase through them (with Leo Parsons) and I couldn’t be happier. The included tutorial and warranties are a great addition.
Leo was very good. We are just starting out to find the perfect camper for us. He told us the basics and let us wander around and look at the ones we thought would work for us. We will be back to buy at some point in the future.
Needed a plug an they had it jn stock.
We were very happy with our experience here. Leo, our sales person, was helpful, knowledgeable, with a great sense of humor. Truly, all staff we dealt with were pleasant and helpful. We love our new camper and cant wait to use it for the first time.
Nice people. Bobby in parts will help you anyway he can. Doesnt try to price gouge you.
I have visited CSRA Camperland several times over the last year looking at available campers. My first salesman Justin explained all my options. Because of life interfering, I finally purchased my Wolf Pup through another sales man, Leo, who walked me through the process of choosing and buying.Of course, I had looked at other camper sales in Columbia which had mostly the same campers. I decided to buy in Augusta because of the overall organization, professional service and closeness to my home. They gave me a great deal and training that I needed to feel comfortable with my purchase. I recommend them highly!
My wife and I were very pleased with Leos attention while we were at Camperland. He made it fun to shop for the camper for us.
We priced campers for about 150 mile range and still came back here. The price they gave us was the true price. Others had 900 -2000 of hidden fees. They treated us respectable and helped us get the price we wanted and the finance we wanted. This is my 3rd camper from Camper land.
Purchased a Grand Design Reflection from Leo Parsons. Leo and The Team at CSRA Camperland we’re outstanding! They really make you feel like Family! Thank you all! Glenn & Tammi Brantley
Super friendly staff, helped with all of my questions. Very clean and organized!
Friendly staff that makes you feel at home. Very knowledgeable and not pushy. Enjoyed working with Justin. He was a big help and answered any questions we had. We cant wait to go camping in our new Grand Design, Imagine.
Was offered help but not pressured. Explain what we wanted and told they only had one on the lot. It wasnt exactly what we wanted but told to look all we wanted and let him know if he could help. Prices were clearly marked and prices were very reasonable.
CSRA Camperland is one of the nicest places I have ever dealt with. Everybody, from sales, finance, parts and service are so helpful and seem to love their job. Service after the sale is incredible. Up at the lake, first time out and ac doesn’t cool enough. Text my sales person that night, who told me who to call in the am, called him and he walked me through the setup which is not covered in the manual btw. All went well and I was cool for the rest of theweek. Trust me, I have been impressed with their customer service from day one! I worked 35 yrs. in the customer service industry so I don’t say that lightly. Go see Leo today and meet the whole gang! Wonderful folks.
Just bought a new Cherokee Wolf Pup camper at CSRA Camperland Augsuta. It was a delightful experience, especially for a first time camper owner. The people were friendly and informative. We really needed the training. I have been back a couple of times with questions and they always helped. I would recommend them if anyone is looking for a new camper. Oh and the price wasn’t bad either!!
Great Customer Service! Everyone was very inviting and friendly. Fair pricing and willing to work with your budget. They were able to answer any question I asked and walked through multiple units with me! Hands down the best place to get RV’s and campers!
Bobby was very helpful in ordering a part from Jayco for us but needless to say Service is NOT a priority for Jayco just the Sale. Service is excellent @ this place. Highly recommend
Always friendly and knowledgeable staff. Had everything I needed for rv water heater.
I am living in CA at the moment and moving to SC. I needed something to stay in until my house is built. Leo J Parsons has been the most personable, happy, humorous, helpful, accommodating and just plain wonderful sales person I have ever had the privilege to deal with and I am 60 this year so Ive had some dealings. The WHOLE TEAM at CSRA Camperland was awesome and helpful and friendly. I highly recommend this dealer to ANYONE who likes to be treated right! You wont be disappointed
Picked up my GD Imagine 2600rb. Great experience. Everyone was very helpful. Leo the RV guy is awesome!
This is the place to go when you need anything for a camper from old ones to new ones.The young man working the parts area with gladly show you to what you need or order it for you if need be.And he will do it all with a smile and a good attitude and thats hard to find these days.Got a camper? Got a problem? Do yourself a favor and go see these guys and gals today!
Recently I made a trip to Camperland Augusta, I was greeted by a lot of friendly faces.At this time, my husband and I are strictly looking… Sort of getting ready for retirement. I wanted to see a couple of the different coaches that they had on the lot and normally when you let somebody know that you’re just looking, they really don’t want to help you anymore, But I was pleasantly surprised when a young man named, Leo Parsons, took the time to show them to me. Leo answered all of my questions and showed me all of the amenities.When my husband and I decide to make our purchase, we will be going back to Camperland, where I’m sure we will bet met with the same enthusiasm that Leo showed me this time!!!
Great experience. Told them of my max budget and they started low and went up to that. Other places used that as a starting point and tried to oversell. Justin delivered what I wanted when I wanted. Great people who work as a team!
It was great and nice peoples workers in parts department
They always have time to answer my questions and very helpful and so nice
Retired SGM John was sure to get me the exact camper I needed. Perfect custoservice and professional but personal touch. Visit him for any RV or camping needs.
Great place to buy accessories for your RV. They ordered what we needed. It came in quickly . We get a 10% Military discount on our purchases.
Friendly staff and good prices on parts for your rv
What a great service from the guys at CSRA Camper land. Leo Was the one who attended me & showed me what I needed & made the whole processes run smoothly. If you guys need a camper or RV CSRA Camperland is the place.
Everyone was great my wife and I both recommend this dealership they are honest and easy to deal with.
CSRA Camperland is the greatest. Staff is friendly and knowledgeable. They have fantastic deals. We love our Jayco Class C....thanks Leo!!!!
Outstanding. Leo is an asset to that place and answered all questions i had and even had better suggestions and guided me well. Will definitely be back to buy my trailer there without a doubt.
I couldn’t be more satisfied with the staff at CSRA Camperland. Professional folks with a passion for what they do. Give these folks a chance to earn your business. You will not be disappointed!
Cant say enough good things about these guys. We were in an RV park with our slide open and couldnt get it closed, we had a guy who could repair it. CSRA Camperland not only had the part but loaned us the tool we need to fix it. Way to go the extra mile.
They were awesome in helping us! Especially Brook. Lazy days, where we bought our RV, refused to help us multiple times on warrantied items we had with them. It took just 2 days and we were on our way! The cashier in the parts department should smile more though and be proud he works at a place that handles stuff Lazy Days cant.
Excellent customer service!! Brooke took the time tot fix a warranty issue that the dealer bought our fifth wheel from would not (lazydays). If I lived in the area my next purchase would be with Camperland. Thank you Brooke
Bought our 1st Jayco camper here last December. The sales person (Justin) is very polite and professional. He showed us at least 10 different ones based on our budget and needs. Did not waste time on recommending anything beyond our budget and handling capacity. We are very satisfied with what we bought and will definitely go back in a few years for an upgrade. BTW: the accessory store is a must go for any camper needs.
Part of my hitch weight distribution/stabilizer broke. Staff welcoming; and truly helpful. They had the part and service went the extra mile to assist; when other shops could not do it or if they could would have to went post Labor Day.
We needed a last-minute part for a trip the next morning, and even though they were closing before I could get there, Brian in the parts department was kind enough to suggest I pay for the part over the phone & he left it in a bag hanging on the back fence for me to pick up after hours. Very accommodating and customer focused - we will be bringing our RV there for service from now on!
If you decide to purchase from this business, make sure to ask plenty of questions. Make them commit to what they say. If you dont, they take their time. Also make sure you get prices for everything. They have a habit of letting you know at the last minute or conveniently forget to mention at all. BUYER BEWARE!!!
Staff very friendly in service department and mechanics very thorough. Diagnosed our problem quite quickly.
Just cant help but feel good with them.
We recently bought a motorhome from CSRA Camperland, and couldnt be happier. It was a great experience all around, from poor Justin staying out in this ungodly heat, showing us the motorhomes, to the extra maintenance we had done on it. Everyone there was great and I would recommend this company to anyone. They are excellent!
This review is just for the parts store. Th selection was alright; they had most of the basics thought they were sold out of the item I needed (an adjustable water pressure regulator). The salesman offered to order one but the price was more than triple what I paid last time from Amazon. I know Amazon is the devil and undercuts small businesses so for that reason I would pay more but not triple.Overall if youre in a pinch you can probably find what you need here but these are emergency style prices.
We called in advance to see if they had the rhino tote carrier available, told they did so we asked them to hold it and we would be down to make the purchase which they said they would. When I arrived they had sold it. I think its unprofessional to tell a customer one thing and do another. We have alsodealt with them in the pass without any issues.
We had a wonderful experience buying our Grey wolf toy hauler. John Athearn was such a good and fun guy to work with! Ray took the time to walk us through the set up . A bunch of great people over there.
Leo was the most entertaining sales person anyone good have. Also knows his stuff about RV’s