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Augusta Powersports Polaris
3123 Washington Rd, Martinez, GA 30907, United States
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Augusta Powersports Polaris

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mi
Review №1

I had my battery in my 4 wheeler malfunction 2 miles in on my property so getting it out wasn’t an option without a new battery. I purchased a battery warranty from this place when I bought the 4 wheeler, so I took my non working battery in for a replacement just to be told I need to bring my 4 wheeler in so they can take pictures. I informed them of where it is and that it wouldn’t be possible to bring it in until I got a battery. The service guy was completely rude and couldn’t care less about helping. When I asked if the warranty was a scam and was just another way to get more money out of their customers he said yes. Even though I told her not to my wife also called and she talked to the manager of the place to which he said he’d call me the next day to make it right but it’s been almost 2 weeks and I still haven’t heard from him. So I would suggest going somewhere else to get whatever you need because this place does not care about their customers and shouldn’t be in business.

Si
Review №2

I have been calling for ask for prices... They never call me back or they let me stay in the line for hours. Ill never try again.I cant believe this place can survive treating the client so bad.

Da
Review №3

Terrible customer service. They accused me of having a trailer that was stolen from them.

Lu
Review №4

Nice SxS

di
Review №5

DONT EVER GO TO THIS PLACE took my four wheeler here for a knock in motor they couldnt tell me where it was coming from and tried to charge me when I have warranty on fourwheeler knowing me I didnt pay it took to to someone else they told me what it was in 5 minutes they aint nothing but a RIP off I highly recommend you go somewhere else other than this place.

Ne
Review №6

Didn’t acknowledged me or my friend once after being there about 20 minutes! Horrible customer service!!!

Da
Review №7

Service guy was pretty rude when I dropped it off. It has been making a weird clanking noise for a few months. I dont mind waiting a while, they told me it would be at least 6 weeks. I appreciate that theyre busy. I took it in because its still under warranty. Well, they said nothing was wrong and its normal noise. So I went to pick it up and again the service guy was rude again. He said something to me about being patient because he was under a vehicle. Well, the lady at the front desk where I paid called him and paged him because he didnt answer. Again, I appreciate that he was busy, but I wasnt the one who paged you. That was your coworker. Anyway, I brought the vehicle home and did some google research. In 5 minutes I was able to figure out the problem and with one allen wrench tighten the tension screws on the rear brake calipers. Problem solved. When its time for a new Ranger in a year or two, I will drive hours out of the way to avoid this place. On a side note, the owner was there when I picked it up. He was very nice. He just needs to get some help thats good at their job and decent at customer service. I would definitely not recommend this dealership. This is one of three polaris dealerships Ive dealt with in 3 states. The other 2 were 5 stars. Avoid this place unless they get their act together.

Bo
Review №8

Was looking to buy a new four-wheeler but after seeing the reviews think Ill go elsewhere

Pa
Review №9

Service Manager was very rude God bless him. Told me he would charge me for air if he could . Then said i dont want to work on your bike and hung up on me

Wa
Review №10

Over priced they want $57 for a sparkplug boot

Mi
Review №11

Very informative. Will be back.

Or
Review №12

Great people and great service

Da
Review №13

When u have a extended warranty and polaris declines to pay. (Tire size excuse) same size high lifter comes with. Cheap plastic parts from polaris. Research before u buy.

Za
Review №14

Customer Service and Expertise is horrible. I will drive 20 miles out of the way before going back

Ki
Review №15

Wow.....found it....but hard to get out of there....red lites are very long...

Vi
Review №16

Your website say yall are here to help well I call and this she asked what going on and I told her and she said okay we dont work on moped and hung up on me I hope she gets fired

Information
3 Photos
16 Comments
2.6 Rating
  • Address:3123 Washington Rd, Martinez, GA 30907, United States
  • Site:https://augustapowersportsga.com/
  • Phone:+1 706-860-1872
Categories
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
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