Always a good experience at Edwin Watts. Lots of new/used clubs and tons of bags and clothes. Its a great place to go check out the newest equipment. They also have simulators for getting fit and trying out new clubs. Staff is always polite and helpful. Check em out.
After checking out the clubs I wanted, I came in a second time prepared to buy a set of clubs valued at over $1000 despite the fact that I was pretty much ignored when I was in the first time. I was given pretty good customer service by the young salesperson who spent time with me and was helpful until I asked about trading in my current clubs. The manager (I suppose) was summoned and he insulted me by offering $19 for my current set of clubs. I’m thinking he wasn’t taking me seriously perhaps because of the way I was dressed which was different from his preppy golf look. I was so shocked and offended that I turned and left. I then promptly went home and ordered the clubs that I wanted online. So much for buying local. I’ll never do business with this company again. They obviously no nothing about customer service.
Staff was very helpful in getting me fitted for a driver.
Great selection. Helpful staff!
Wonderful staff and a nicely set up store. Will come again!
Was in the store for 20 mins with no service while several employees stood around joking and laughing behind the counter. Eventually, an employee helped a customer that came in after me. I can’t say anything about their professionalism or club fitting knowledge because I didn’t experience it.
Theyre working hard with what they have. Hopefully soon things will get back to where they need to be.
One of 4 employees wearing masks. Needed new set of clubs. Requires close interaction. You can’t get fitted for new clubs with curbside pickup. You gave curbside pickup and decreased your store hours for cleaning? so seem to realize there is a pandemic yet you don’t do the most important thing which is to wear masks. May have to go to Atlanta to get a new set of clubs.
The staff is always friendly and knowledgeable. I like that they let you roam and browse at your leisure. No pressure, but when you want help these folks know what theyre talking about.
Always friendly and club repair is spot on (Jacob)
Never been there in my life. Proof that human error is to blame for incorrect data input into a computer. Whos to blame?,...mankind?,...or the computer?
Love this place. For some reason i always thought that this store would be more expensive than most, but its actually the opposite. Ive purchased a set of used irons and a used driver in the last few months and BOTH were cheaper than anywhere online. They have 2 simulators so you can test out different clubs before making a purchase. Korrey helped me yesterday and was super helpful. Will be returning in the future! Thanks guys!
Very helpful and a great selection
Friendly staff. Went in for a new driver, guy took his time fitting me even after they had closed. Took about an hour and got me the right club and even though in a discount. Will definitely be back.
Kat is super friendly and knowledgeable about anything related to golf, puts her customers first. Please check Edwin watts out you wont be disappointed. Mike Carter
They were not friendly, & there was not anyone else in the store. I wonder what business they are really in?
Not often you decide to drop $1000+ on a new set of Ping irons. After grips and adding .75 to shafts we called and they said they were ready. Drove up from Aiken to find they had made adjustments to the wrong set of irons, and wanted to have Ping do the work and sendnd them to me.! Last time I buy anything from this store.
Nice store and good selections. I went to buy a putter, store personnel not friendly, the counter is next to entrance, was not greeted by the 2 employees standing there and never asked to help me in any way. Disappointed because I really liked the store.
Not alot of selection
My first visit today and I will be returning in 4 weeks to get fitted out with a new set of clubs. Looks like their pricing is on point and their service top notch.
Newly remodeled store. Nice selection for righties. Minimal left handed clubs. Some of the service folks are fantastic while others are clueless when new clubs are coming out or equipment. Overall good expierence
Enjoyed the visit. Employees were courteous and very helpful.
Walked in today with a friend to get 4 clubs regripped and he had 2 clubs. We went to the back talked to the individual running the counter and picked out our grips. My friend gave him his clubs and when I handed him mine he told me I would have to leave them overnight but he done my friends clubs and we were getting the same grips. I have spent several dollars in that store over the last few months including a new Scotty Cameron. But I promise you I will never spend another dollar of my money in that store or any other Edwin watts for that matter. So sorry for inconveniencing the person at the back counter while the other 3 were hanging out at the front counter having a good time. By the way there was only 1 other person in the store and he was checking out.
Ghh
Stocked good. But pricey.
Great staff with plenty of knowledge. Trade in program is an excellent way to stay in the newest clubs on the cheap!
Very nice group of people. Will go back again for sure.
Knowledgeable employees. Good selection of equipment and accessories.
Great place, prices and staff !!
Fantastic service great selection and very fair pricing the new gm there is top notch the employees treat you like family I definitely recommend to anyone looking for a good deal and good selection of products I always leave a happy customer
Great Service, this time with Jacob
Great Place
I bought a new set of Ping irons. While Im satisfied with my purchase, I was disappointed that while I was looking forward to a custom fitting, the salesman kept pushing off the rack merchandise.
Got a full set of clubs for a great price. Staff is super friendly and helpful!
A decent selection of clubs, but the new layout is very hard to shop. The rest of selections (clothes, shoes) is extremely limited.
Good location
Just had grips replaced. Service was great and they did the work while I waited.
Awesome shop in Augusta, great staff.
Decent prices not real impressed with club fitter
They have a decent salection.
Nice location and store with a good selection.
Great friendly hometown staff!
Arrogant manager with the options on Internet and other Augusta stores I would work on a new manager or your store wont last!Save your time and money shop elsewhere.
Good
Great supply store
Good selection of new and used clubs
Good
Great selection of putters.
Great golf store
Excellent choice of golf clubs, balls, shoes, etc.
Always great
Great selection of golf equipment
Great staff
They make it happen ....
Friendly, knowledgeable, and helpful