user
West End Tire & Service
501 W Lamar Alexander Pkwy, Maryville, TN 37801, United States
Appearance
West End Tire & Service
Comments
Cy
Review №1

Our tire went flat about 4 hours away from home and these guys were the only ones close enough to us, Im so glad they were able to set us up with a whole 4 new tires at such short notice. They were really fast and professional. It took about 2 hours to get us ready to go again but, they were really busy, so I completely understand. They did their best to prepare us for the long ride home and made sure we were good to go for a safe trip.

Be
Review №2

They were great with helping me with information about my cars rim & tire. The manager was wonderful, He noticed that I was having a bad day. He said he would be adding me to his prayer list. The next day he called & said my rim & tire was in. They did a fantastic job & it only took an hour. Thank you so much for taking care of me I appreciate it.💜

Th
Review №3

We want to thank David for the quick and wonderful service he gave us when we needed a tire repaired on our vacation trip. We highly recommend them. They were wonderful and gave us a very decent price.

Br
Review №4

Had a nail in my tire while traveling on vacation. They had me in and out in a half hour. Super friendly staff as well! I would highly recommend them to anyone.

Ti
Review №5

My husband and have been going here for over 14 years. I love the friendly and fast service. David always has a smile on his face and makes you feel like youre family.

Ma
Review №6

They are good honest people witch is hard to find these days.

De
Review №7

Ive took my car to this shop several times. I feel very comfortable with them, I feel as if they are honest with me every time Ive been there. Never been disappointed with the results

Me
Review №8

Always nice and friendly with a professional work environment at West End Tire with affordable pricing!! They are the BEST!!

Jo
Review №9

Always friendly when I’ve had to service my car, and always fair in regards to price. They tell you and show you exactly what is wrong and don’t gouge you when it comes to the bill. You may have to wait a bit for your car to get serviced, but it’s miles better than taking it somewhere else to get hosed. If you’re in the area and your car needs ANY type of work, these are your guys!

cl
Review №10

Efficient and fast, courteous service

Je
Review №11

We got a hole in our tire leaving Great Smoky Mountain National Park, West End Tire was able to get us in with no wait time and repair the tire quickly. They had great customer service and were very friendly. 25 minutes from the moment we pulled up to back on the road, thats incredible. Thank you for getting us back on our road trip!

Jo
Review №12

I went to buy a battery for my truck here. I called first and was quoted a price. After I purchased the battery, I checked my invoice and they had added a surcharge for shop supplies that was never mentioned on the phone. When I confronted them about it, the owner Scott got very bellerigent and was VERY rude to me. He begrudgingly refunded the surcharge to me. I wouldnt recommend this place to anyone. If you need tires, batteries or anything automotive go somewhere else, anywhere but here. I have never been treated so badly before. Their customer service is nil DONT GO THERE !!!!!!

Mi
Review №13

Bought a great COOPER tire for my Jeep Wrangler at a great price. Dave was knowledgeable and courteous. In and out in less than one hour. Highly recommend this company.

Vi
Review №14

Amazing service! Very friendly and helpful staff, they got the job done and did it well. Will keeping going here for all my car services! Thank you!

Ke
Review №15

Great quick service!!!

ja
Review №16

I have done business with West End Tire for several years and I wouldnt take my trucks anywhere else for tires and maintenance. Great people. Always a great experience.

Em
Review №17

West End Tire does a great job at a reasonable price. I got tires for my car a while ago and my partner got shocks put on, an alignment, and tires balanced. It took less than 2 hours. In doing the alignment, they found a high spot in a tire, and rotated it to a location that would not be as noticible when driving. Great extra service free of charge. They dont try to push services and products you dont need on you, and you dont have to pay a female tax! It is a great shop.

We
Review №18

I bought four new tires and had a front end alignment. David was very helpful. I am very pleased with the results!

Ch
Review №19

David, Scott and, all of there professional hard workers are an amazing Christian Family. They are very well known for their superior customer service to all of there customer or even non-customers. They are always are wanting to lend a hand to those who are in need. I would Very highly recommend them to anyone because, they are the place to go for that WOW customer experience you would be desperately be searching for. Thank you West end tire. You are truly a God send. God Bless

Ch
Review №20

Although it started off great at West End and there was no issue with the mounting of the tires that i purchased from them the problem comes from a door ding dent that materialized while my 2017 Charger Daytona was in their custody. I immediately contacted the manager as soon as i got home and upon his request returned with the vehicle so he could see the damage in question. The manager advised me that he would speak to the owner and most definitely get back to me on Monday morning since it was a Friday. Two Mondays have come and gone. My car still has a dent and i never received even a call back. Customer service and respect for your vehicle is obviously not a priority at West End.😐

Tr
Review №21

So nice! Seriously, the best customer service. 💜

Sh
Review №22

The guys started on my car as soon as the tow driver dropped it! Had my tire changed in no time, took the time to show me what had happened to make my tire flat to begin with, and even aired up all of my other tires for me 😁 all of the staff is super helpful and friendly, their tires are inexpensive, and any time I ever need another service and Im in Maryville, these guys will be my go to! 10/10 would highly recommend!

Jo
Review №23

They do an amazing job and are very helpful.

St
Review №24

I live in Knoxville. I drive all the way to West End Tire because of the service. David always takes care of me. I dont know these guys from Adam so this isnt a biased report. I just love how I have been treated and if the service continues I will be a lifelong customer.

Ka
Review №25

I have been going to West End Tire now for the last 3 years. Scott and his crew have been awesome to work with. Gene is their mechanic, and he has been fabulous and is very knowledgeable. I have no worries when I take my vehicle there for repairs. I know that Gene will do a GREAT job, and they will stand behind their work. Thanks for everything Scott and Gene as well as the rest of the staff at West End Tires.

Da
Review №26

Best tire and repair service in East Tennessee. I have been going there for over 10 years and have ALWAYS gotten excellent honest service. Even if their tire price was slightly more than a discount tire place I would gladly pay the difference knowing that I would be taken care of after the sale. I currently have 6 vehicles serviced there. Only shop that I have ever had come back and tell me that I didnt need new brakes!

Tr
Review №27

We had a screw in our car tire while on vacation. West End Staff quickly got us in on a Monday morning and repaired the tire. Great service and friendly faces! GO CUBS!

Gi
Review №28

Attended the Veteran’s appreciation luncheon. Thank you for honoring the Veterans in our community. Also, always have received courteous and professional service from your company. It is a pleasure to do business with you! Tom Davis

Bo
Review №29

I have always gotten the very best service there.

Jo
Review №30

Even though we can all have the tortures of car trouble. These guys keep it friendly and honest, while trying to do what they can to help you through your crisis.Thanks guys!!

Jo
Review №31

Really good service.

DL
Review №32

West end tire has been in business a long time and the owner is a very honest and hard working man with a good heart the staff is very helpful and take pride in there work and actually do the work as it should be done if your needing tires or repairs go to see the guys at West end and they will take care of you in a very professional manner

De
Review №33

Honest mechanic shops are hard to find Dave and his crew are the most honest and upfront team Ive ever delt with. I recommend them highly

Ke
Review №34

Honesty. That is the number 1 issue for me and I think they have it. Friendly, competitively priced. I keep going back because I trust them.

Ca
Review №35

West End Tire is the only place I’ll be taking my car from now on! I had a nail in my tire, and made they mistake of taking it to a large repair shop that isn’t local or trustworthy. They told me that I needed to purchase a new tire, and that my tire wasn’t repairable. I had a feeling I wasn’t being given honest advice, so I left and immediately took my car to West End. They fixed my tire for just $20 and had me in and out in less than an hour. Thank you all for being honest and helpful!!

Lo
Review №36

I love this place. Everyone is very knowledgable, courteous and professional. The prices on every product and service is very competitive and this is the only place we will take our vehicles.

Va
Review №37

We moved here 8 months ago, needed work done on tractor tires. Google showed several tire shops, glad I picked West end Auto. Some shops are friendly, others are quick and knowledgeable. This shop is both. They now have a new customer.

Gu
Review №38

I was very impressed with the time they took to answer my questions, they kept me updated on the status of the work being done to my vehicle, their prices are competitive and I have been more than happy with the work that was done. The new generation Cooper tires they recommended and installed two months ago have performed better than expected. That visit has made me their customer!

El
Review №39

My mom went to West End Tire Sales on a busy Saturday morning with a slow leak from a tire that had been plugged twice. David worked her in, patched the tire properly, and she was good to go. These guys are great, and when it comes to tires, they have our familys business.

Da
Review №40

Recording a good experience this morning. Owner-operators friendly and helpful. Really good price on my new tires and quick service. Community-oriented folks as well.

Jo
Review №41

Best service in town. I use them for my personal vehicle as well as our company vehicles. Awesome people.

Ja
Review №42

I had a Great experience with West End Tire. I took my truck with awful oil leak. They were able to diagnose and fix my truck in a day, and best of all it was way more reasonable than I had anticipated.

Ch
Review №43

Went there to get a wheel replaced, and the guy didnt try very hard to get me one that same day. His business partner did have some in stock but never tried to deliver. I drive for Uber or Lyft for my sole income, so they nearly put me out of work.

Ny
Review №44

The guys there are courteous and professional. Excellent work and honesty, I always come back when in need.Or just for oil change.

Ro
Review №45

Theyre friendly and fair and do a great job

Ce
Review №46

These guys are exceedingly fair and well priced. They will not hoodoo you into buying a service that you do not need. Never had a problem with their expertise or service.

Am
Review №47

Service was great. It was quick and easy to go to. Location is great but not much parking.

Li
Review №48

Always excellent service! Love these guys!

Al
Review №49

These fellows are honest, friendly, fair-priced and accommodating! I recommend them highly! They are a rare find indeed!

Ma
Review №50

Fair prices and very nice staff.

Jo
Review №51

Excellent friendly affordable service. Highly recommend!

Ro
Review №52

Honesty and integrity, good folks. Good work. Very efficient!

br
Review №53

Great people. They are honest and do their customers right. They will have my business for all my vehicle needs

Du
Review №54

Great service and they keep it real with you and even show you where some problems are. Very nice people and good prices for good work!

K.
Review №55

Scott runs a great shop! Recently had an issue with a starter on my Honda. Turns out the installed replacement part was bad, but there were no issues in making the correction. Scott apologized, got his top mechanic on it and gave me the keys to his loaner car. Mistakes happen, but its how a business handles them that makes the difference! Trust the goal of West End Tire is to get it right!

Ro
Review №56

Get place to do business with. David & Scott do what needs to be done to accomplish the task. Fairly priced and pleasant to work with.

Za
Review №57

Good, trustworthy service. I will continue to go to them for all my service needs

Br
Review №58

Great service good people and fair prices cant ask for more and I like to complain so if they made me happy Im shore they would make you happy

Je
Review №59

Very friendly staff, good atmosphere, ty

Ja
Review №60

Good bunch of guys! Competitive prices, clean waiting area.

Jo
Review №61

Great place... been dealing with them for 24 years

Sh
Review №62

Very friendly people and fast work.

Ma
Review №63

Very professional

Jo
Review №64

Prompt, honest service.

bi
Review №65

A good friendly place to get your work done on your vehicle. I well go back.

C.
Review №66

David and Scott conduct good and honest business. The best car shop in Maryville.

Ma
Review №67

Service is great they are wonderful people to work with. We will be using them for all our tire needs

Gl
Review №68

They have always been very helpful. We have been going there for around 8 years now.

Br
Review №69

Best tire repair serice in this area. I had a leak and many tire placed tried to fix it and failed but they did not stop until the tire was repaired

Ch
Review №70

I called and asked about my size tires they said they had to they gave me a price I thought it was fair two used tires for $80 for being out of town not knowing the people seem pretty good but when I got there they charged me 88 and I asked if it was $80 out the door when I called so thats the only complaint I have but as far as service and nice people wonderful people recommend anybody

Pa
Review №71

Great service, great prices.

po
Review №72

Great service,good prices i will come back again

Br
Review №73

Great Service, fast and friendly, very knowledgeable

Ch
Review №74

Scott and everyone at West End Tire always provides excellent service and pricing. I just dont bring my vehicle to anyone else.

Al
Review №75

Good work from honest people at a good price.

Mi
Review №76

I felt very uncomfortable here. The men in the garage would look at me inappropriately and one man in the office asked questions about my marital status.

Ma
Review №77

Scott owner has a grat anount of integrity

As
Review №78

Great place great people great prices..couldnt ask for much more!! I am a reg customer from now on!!

Re
Review №79

These guys are fair, honest, and really good at their job!

Ma
Review №80

Great service very pleasant and helpful

Ra
Review №81

Friendly people with good service.

Oc
Review №82

Great place!!! WILL go back. Those guys are the bees knees!!!!!

Al
Review №83

Honest fare priced!

Ca
Review №84

They take great care of you in a timely

ka
Review №85

Great people, Great prices, Great service!

Ti
Review №86

They treat women fair and tell it like it is.

Do
Review №87

Awesome people to work with!!!!

Ch
Review №88

Always friendly and honest!

Co
Review №89

Friendly and fair car repair.

Ma
Review №90

Always treated well!!

Tr
Review №91

Great place for tires

Ma
Review №92

Great service :)

La
Review №93

Honest and kind

La
Review №94

Excellent service!

Information
49 Photos
94 Comments
4.8 Rating
  • Address:501 W Lamar Alexander Pkwy, Maryville, TN 37801, United States
  • Site:https://westendtireandservice.com/
  • Phone:+1 865-982-7836
Categories
  • Tire shop
  • Auto repair shop
  • Car repair and maintenance
  • Truck repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Payments
  • Debit cards:Yes
Similar organizations