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The Better Sleep Shop
5700 Deerfield Blvd, Mason, OH 45040, United States
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The Better Sleep Shop

Comments
K
Review №1

The customer service experience my husband and I had with Elizabeth Evans in the Mattress Dept was top of the line! I highly recommend her as your sales associate if youre looking for someone who is knowledgeable, friendly, professional, honest, and has your best interest and comfort at the highest of priority! We couldnt be more satisfied with our purchase and experience. Thank you, Elizabeth! Thank you, better sleep shop!

Am
Review №2

We purchased a very expensive king sized adjustable bed. Upon delivery, the movers sliced the mattress. They were to deliver a replacement the FOLLOWING day. Not only did they not but they NEVER phoned to schedule. We slept in the bed for a few days and didn’t love it. Returned to store to inquire about 1-no contact regarding sliced mattress & 2- picking a different mattress since we weren’t happy with our 1st selection. We were told that we HAD to choose a mattress that cost AS MUCH OR MORE as our 1st choice - we were NEVER TOLD this at purchase and that we were responsible for a 99$ fee for a different mattress selection. With so many other mattress stores and websites, I would NEVER return here or recommend this business. There were additional issues- regarding rebates, credits, and costs, that also make me question the overall business practices of this store. Short version - GO SOMEWHERE ELSE.

Et
Review №3

It is inside Ashley. Friendly service. They have their own section so you dont have to sort through all the other furniture.

Information
1 Photos
3 Comments
3.7 Rating
  • Address:5700 Deerfield Blvd, Mason, OH 45040, United States
Categories
  • Mattress store
Accessibility
  • Wheelchair accessible entrance:Yes
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