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Stop & Shop
702 Hicksville Rd, Massapequa, NY 11758, United States
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Stop & Shop
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Do
Review №1

A huge THANK YOU to Associate named PAULA, in the Hicksville Rd., Massapequa store. Paula went above and beyond to help me navigate through the process of working with digital coupons. Her kindness and patience meant so much to me. Please acknowledge this and let her know that her kindness goes a long way!! Thank you!!

pg
Review №2

I recently started going here for some of my weekly groceries, specifically Diary for yogurts and milk for my children and it has been a great experience. The section always looks good in the morning and the worker Bobby is very nice. The manager Dean has a hilarious mask that my kids love

Ma
Review №3

I don’t usually come to this store because other grocery stores are closer. They have a very friendly and helpful staff. Lindsey was especially helpful!!

Ta
Review №4

This location has the worst produce. Plus, when I went today, there was barely anything on the shelves and the deli area was pretty much wiped out.

Do
Review №5

Today I visited the wonderful Ladies at the Pharmacy. As always I was greeted with smiles & cheerfulness. Gabrielle, the Pharmacist, is extremely knowledgeable, welcomes any questions you may have & is reliable when it comes to having the necessary medications I need. Dina, who gives & rings up the medication is a pleasure as well. Carolyn, the other half of the tag-team Pharmacists, was not in today. BUT she also is outstanding. Thanks to the 3 Ladies - in spite of having to call in refills & pick up my medications are nothing less than a pleasure. Thank you, Ladies!!!

Al
Review №6

This is probably one of the best stop & shops that I go to its very well organized always well stocked and there are never any lines in there. Their cashiers are fast and friendly their grocery clerks will pack out merchandise or extremely helpful.

St
Review №7

Good place for getting items quick pick pick up

Ly
Review №8

The last few times Ive been there they havent had any wipes for the carts.Always have to go looking for produce bags in the produce section

Ri
Review №9

Whats happening with this store?Was always my go to supermarket but its gone down hill big t.

Su
Review №10

It was good lots talking going on between employees

Ma
Review №11

If I need one or 2 things I will go to Stop & Shop near me. If I want several things I travel a little further to ShopRite. This Stop & Shop has little choice and what they do have is very sparse and definitely needs to get their act together! They dont have beets or leek. Paper goods are far from plentiful. For these reasons I prefer ShopRite.

D
Review №12

Once again this store location was awful. Dirty, half empty shelves, carts and boxes filling up the aisles, scanner gun malfunctioned, and unable to redeem my GO points. Only bright spot was the wonderful cashier that did all she could to be kind and helpful.

Pa
Review №13

This store is better than the one near me!

Jo
Review №14

Excellent,well kept and managed store! Everything I needed. Im a happy customer!

ma
Review №15

This place looks like a bomb went off in it. At 6 a.m. in the morning when everything should be stocked in fresh it is a disaster. The cashiers are rude. Stick with ShopRite people its clean stopped and not a disaster

Gr
Review №16

Clean well stocked helpfull staff

Li
Review №17

A great experience here ! Plenty of stock, a good number of cashiers and wonderful service !

To
Review №18

Great pretty girls

Ps
Review №19

They have a nice staff

Mi
Review №20

Much better when Waldbaums ran things..

Je
Review №21

Great meat department. Friendly employees. Have to insure all shoppers wear a mask and improve check out line to one smooth flow line fed to cashiers. ( like shoprite)

Jo
Review №22

Messy, people at register are rude. Not friendly and dont help bagging.

De
Review №23

Truly appreciate ALL the folks at both your Massapequa and Farmingdale location. Shout out to the staff at the self check out, All so patient, helpful, courteous, kind, and professional. Also to the maintenance folks and the most helpful gentleman that stocks the yogurt at massapequa and the young gentleman that works the courtesy counter..HELPFUL GROUP OF FOLKS.Farmingdale location also, great group of folks, especially Mary, Alex and all the courtesy counter folks as well as the cashiers. So pleasant.Your staff at both locations are most appreciated while dealing with us Folk.Grateful

Ch
Review №24

Awesome spot but they run out of things quick. Dont buy the meat here especially the chicken because it smells funky. God forbid buying seafood. I even had a cashier tell me not to buy my meat from here. She took it off the conveyer belt and told me it stunk and not to buy it. Purchased a 12 dollar natures promise chicken only to open it the next day amd it stunk. Other chickens drip with slime and the stew meat is usually 4 chuncks out of 10 brown.

Ca
Review №25

Always my favorite grocery store. Gas points a huge bonus!

Jo
Review №26

One of the worst gorcery stores I have ever been to

Ke
Review №27

This place was very busy. Shelves were stocked and there were a lot of summer specials too be taken advantaged of. There were plenty of cashiers on hand and the lines were short. The store was fairly clean. There is ample parking for paying customers. The surrounding area is very busy so be prepared for traffic. I had too go too customer service and the associate there was very nice. She was knowledgeable about the store and where all the items were I was searching for. I will definitely be visiting this location again.

Ri
Review №28

The guys who retrieve the carts from the lot in all kinds of weather, handle the bottle machines and have to deal with people who think that these guys are 100 percent responsible for machines and also these guys have many responsibilities inside the store, such as scanning and clean ups(get the point yet?). These fine people deserve much better treatment from store managers and maybe salary as well?Thank you for letting me have my say.

Dy
Review №29

Always clean and the cashier’s are pretty friendly. Fresh selection of fruits and veggies and their meat is always reasonably priced!

De
Review №30

Love stop and shop

Al
Review №31

Went there today at about 1:30 pm the produce department was not packed out fully much of the unwrapped leafy produce looked old a wilted... no colerd greens anywhere will not be going back to this store again I have to many local king kullen stores whoes produce is always filled and fresh

la
Review №32

Nice store clean good polite worker decent prices shop there a lot

Ni
Review №33

Good deals

Ge
Review №34

Love to buy chicken meat here its fresh.

ri
Review №35

Got everything needed.

De
Review №36

Stop and shop is better than King Kullen

Ch
Review №37

Wasnt perticulary impressed store was small produce section pretty pathetic,seemed expensive.Deli clerk very polite

De
Review №38

A good place to shop for groceries. Kept clean.You must have a card to get the sale prices. Always look at the circular for great deals.

Sc
Review №39

I use the pharmacy here. Its clean and the service is good. The lines always move fast for the registers too.

De
Review №40

I was recently at the deli counter and was helped by Eranka Zoe.....(Annie).not sure of the correct spelling. She was extremely helpful in preparing my order. Making sure my order was perfect. The meat was exactly how I wanted them and the cheese were cut with paper in between so they didn’t stick together like most other stores do. You really need to make sure she continues to work the deli counter delivering the best service for your store. She is an asset to Stop and Shop. I usually wait for Annie to make sure my order is correct.

Ke
Review №41

The lines were short (I didnt need to wait at all) and the staff was helpful in finding an item I could not find

Ja
Review №42

I use to work here lol. I’m using a fake account obviously so I can still use them on my resume. Just letting you know the produce department is disgusting. The workers will literally eat the grapes and other food before they put them on the sales floor. They touch the food with there bare hands, eat some of it, and then you buy it. Also they tend to drop food on the floor (that’s never cleaned) and then put it back on the shelf so you can buy that to. Management here is horrible. Produce manager and store manager should be fired.

Ma
Review №43

Employees wonderful, helpful. Prices great. Only place i shop

Ro
Review №44

Dont usually go to this particular Stop & Shop; i dont know why not though. Its not a large store but shelves are generally stocked well .. COVID19 notwithstanding. Staff friendly and they are helpful. Its kept neat and clean. In fact, the last couple of trips to my usual store on Hempstead Tpke c/o Wantagh Ave has its deli still partially closed, with little variety, and in this store on 107 & 105 had open deli.. several name brands and store brands and even had things like chicken salad and rotisserie chickens available. And both scooters were plugged in and charging... i think im changing stores!!

Ch
Review №45

Never have much on the shelves looks like your going out of business.

ge
Review №46

Its ok. Very small. Can be too crowded on weekends.

au
Review №47

I love shopping here. The staff are wonderful. The only hard part is the deli area is impossible to get through with a stroller due to all the little stands and added displays. They need to open it up more and need more help at seafood counter as that staff always disappears.

Ja
Review №48

Good location, our go-to. But hours are always wrong online. Ive updated multiple times but they always go back to incorrect times. Hours as posted on the door:Mon-Sat 6AM-12AMSun 6AM-10PM

Li
Review №49

Good selection, plus they have a robot although Im not sure what it does. Tasty baked goods too

Co
Review №50

I just ran in for a few min to pick up something I forgot the others on my regular shop night. I was able to pick up what I wanted and checked out and was on my way again. I was satisfied with the store nothing special about this stop.

Gi
Review №51

Clean and spaced out nicely with alternate rows, but selection was still sparce in areas. Didnt see one person without a mask on.

Ma
Review №52

Great sales help. Fast cashiers and they are so friendly. If you dont see your item on the shelf, they will go in the back and see if there are any left. Prices are good especially when there is a sale.

Jo
Review №53

Friendly and helpful workers. Great selection and constant sales. Huge parking lot, too!

J
Review №54

Good selection but still no Lysol or wipes

Sa
Review №55

This store since pandemic has nothingBy far the worse

Ky
Review №56

Convenient and lots of parking. Also has a Western Union open from 8am to 8pm

Ch
Review №57

Thank you for DON LEE ORGANIC VEGAN BURGER!!! GREAT JOB!!! PLEASE CONTINUE THIS BRAND!!!CHARLIE HUSTLEPRIME TIME MUSIC

To
Review №58

Staff are nice for most part. This is no frills basic grocery shopping and nothing more. Get in and get out.

Da
Review №59

Was in on a Sunday afternoon plenty of sales produce was fresh very nice neighborhood supermarket

St
Review №60

The store hours state they are open until 12am I came here at 11:50pm because i realized i needed food for my dog, and the second i stepped out of my car someone yelled they are closed even though there were 10 minutes left until close. I actually drove from bellmore to massapequa because the one by me closes at 11 but they are always open until 11 never closed early. I have never been to a stop and shop that closes prior to the actual time. I was a manager at stop and shop for 2 years this is not allowed. I am very upset that I only needed 1 item and was turned away when the store should have been open for 10 more minutes. I hope the manager who closed gets in trouble for his actions.

El
Review №61

Excellent customer service, fast check-out and great people that work there too!

ti
Review №62

Good place gets a bit busy and they need to be better at gathering the carts

Tr
Review №63

Needed help and the customer service desk was unmanned, took 10 minutes to get help. Then I went to get their customer discount card and because I was from out of state he didnt want to give me one. Just really rude. But he had time to be nice and flirt with another employee over macaroni and cheese. But customers he had no time for. Sorry I made you have to do the job you are being PAID to do. I am sure there is someone out their who needs and wants the job more.

Tr
Review №64

Decent product lot of cashiers open ..store overall little outdated and dirty floors

Ja
Review №65

This place is the worst.Start with produce...if you can get your cart through. The whole department is overcrowded yet they have hardly any produce. Cauliflower? Nope. Broccoli? Only if you want little chunks of it but dont count on buying a whole head. Organic apples wiped out. Bananas were greener than limes.Im gonna skip over all the regular aisles because they were all the same...jam packed with stupid displays so only one cart can get by at a time.Go over to dairy...if you can get past the stupid shelves they put by the butcher. Then you have to battle the dairy carts and boxes to get to the cases. Why in the world is the dairy (yogurt and such) behind glass doors? When the employees is stocking one compartment and granny is debating which plain yogurt to buy in another, you are stuck waiting. Its like using the cash only lane at the Throgsneck Bridge.Deli and bakery...again overcrowded. I think you get the point, I skip it cause I cant get around with the cart.Now try to get to a cashier. There is no room between the registers and aisles. Its impossible to pass through and find an open cashier let alone move from aisle to aisle.Overall...poorly organized, overcrowded, parking stinks. Skip it.

St
Review №66

Ive been in better ones that were more cleaner and larger

mi
Review №67

I deal mostly with the Pharmacy. They are excellent, kind,and considerate. Always a pleasure!!

Mi
Review №68

Lots of parking, great fresh food. Lots of cashiers. Great air conditioning

Su
Review №69

Always under stocked and items expired

An
Review №70

Very convenient store, easy to travel there

Jo
Review №71

This one store is undoubtedly the worst stop and shop Ive ever been to and its a shame walbaums was the very same way nobody cares the seafood department smells like everything died a year ago the meat was gray produce never restocked Ive said enough you decide

Ru
Review №72

Store is not Stocked very well small store not so clean but staff on front end very helpful!!!👍👍

Le
Review №73

Its such a small stop N shop they r always out of stuff or very limited supply. Should look into buying old Behrs baby stores on hicksville rd

Ro
Review №74

It seems this locations does not provide te same selection as other locations. Its not as modern in its offering or variety. Facilities, especially the parking lot should be better maintained and cleaned.

Ch
Review №75

Good place to shop. My complaint is they seem to sell more processed foods then most stores. The store is also very small.

Ri
Review №76

They are excellent, kind,and considerate. Always a pleasure!!

Am
Review №77

This location is a bit older than the other ones I have been through. You also have to be careful when purchasing produce as not all of it is ripe.

Su
Review №78

Clean, well-stocked shelves. Friendly, helpful cashiers and customer service desk. Woman at the deli lacked good customer service skills, but seemed to be the exception.

Li
Review №79

Courteous and helpful staff.

Ma
Review №80

Shelves were half empty!! Terrible

An
Review №81

Local shopping for everything you need food or house hold.

Ka
Review №82

The place is a dump. The buggies are dirty and rusted. It needs to be torn down and something new built.

Gi
Review №83

This location is always got either staff who is rude or staff that dont even work in a consistent matter. They always either having side conversations and not attending to the customer or truly not paying attention to the register.

Pa
Review №84

1st time in store .. customer service is Excellent

Pa
Review №85

All ways a good experience. Always have what I need

Sh
Review №86

Just arrived to grab two items for dinner and the doors were already locked. Sign on door and web info states that the store closes at 8pm. This is unprofessional and discourteous, and upper management should take note.

Tr
Review №87

Yall see that robot that rolls around the store doing nothing and reminding you that even your teenage kids summer job isnt safe from automation?

El
Review №88

Very clean store & everyone is so nice!

Ba
Review №89

Excellent prices and selection. Quick checkout.

be
Review №90

This location has a very rude and unprofessional staff. The selection of vegetables is very poor . The fish and meats are neat expiration date or expired. The store is dirty and not well organized.

Sm
Review №91

Fabulous store.

Me
Review №92

Great deals and people are always so helpful there

Br
Review №93

It was very good I go a lot and they have very very very good food. I get usually store barand food. I often go and get some great good food to make a good quality dinner. I often enjoy getting good quality Non GMO, or NON GENITICLY MODIFIED ORGANISMS. I believe it is more healthy then GMOs. This supper market is close and convenient. I often go to get basic things like milk, bread, and cream cheese, and other food items. Around Christmas time they have a person with a bell. Standing out in the cold collecting money for charities. I personally dont know which carity it is for. All I care about is having the good money from great generous people giving their money to good causes. Stop and shops produce is always fresh and very very good and healthy. They have also a refrigerated meat section, a salad section, and a fish station where you can buy good fish. I think they have great pricing. Especially for their deli. I love deli foods. For example we get white fish salad which is always fresh and served with a smile. It is great food for great prices. The only complaint I have is that the pet section is very small and their is not a lot for our four legged friends. I love the store and I shop there very often.

LU
Review №94

Open late. Sells good variety of food.They deliver.

Ma
Review №95

Joe at the deli counter is a kind and helpful gentleman.

Ka
Review №96

Clean and convenient. They have everything you need.

Eu
Review №97

Very good place to shop, my local supermarket

Ha
Review №98

Great bakery goods and produce section!

ro
Review №99

Handicap Scooter battery not charged

Ro
Review №100

Good store,

Information
78 Photos
100 Comments
3.8 Rating
  • Address:702 Hicksville Rd, Massapequa, NY 11758, United States
  • Site:https://stores.stopandshop.com/ny/massapequa/702-hickville-road
  • Phone:+1 516-809-8636
Categories
  • Grocery store
Working hours
  • Monday:6AM–12AM
  • Tuesday:6AM–12AM
  • Wednesday:6AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–10PM
  • Sunday:6AM–12AM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
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