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Paap Auto Body
1000 N Loxa Rd, Mattoon, IL 61938, United States
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Paap Auto Body
Comments
Al
Review №1

What a great place to have a repair done! Truck bumper replacement was completed on time and looks terrific. Paint comes with lifetime warranty! Can you believe both the inside and outside were cleaned from top to bottom when I went to pick it up! Even left some cool swag in the truck.

Mi
Review №2

Have used Paap Auto Body numerous times and Ive always been very pleased with the service, professionalism, and communication. Highly recommend

Sa
Review №3

Estimate was sent promptly to me for insurance claim. No issues with insurance claim thanks to detailed quote. Used loaner car and car was repaired and returned on day promised. Kelly provided updates as the repairs were made. They cleaned inside of my car too before it was returned. Entire team was friendly and the extended business hours a major plus for working individuals.

Te
Review №4

This is the second vehicle that PAAP has fixed for me. I am very satisfied with their professionalism. The vehicles looked brand new and no matter how dirty it was when I took it in. They cleaned it up before I picked it up. The goodies left inside were an added bonus!😊

Je
Review №5

It took some time to get it back but with that being said it is a 2002 Ford Excursion so finding parts was not the easiest task. Excellent quality and effort in finding the right parts.

Ra
Review №6

Wow really sums it up! They were incredibly knowledgable and helped me figure out how to handle all the confusing paperwork made my life really simple truly an amazing experience thank you Tim and team

Ke
Review №7

I have taken multiple vehicles to Paap Auto Body because they do quality work. Would highly recommend.

Gr
Review №8

I will always use Paaps for every auto body repair needed. They are by far the best at what they do. Way better than the others around the area that we have tried.

St
Review №9

We had such a good experience getting our car repaired. Excellent customer service. They kept us updated on the status of our car repair throughout and were very efficient and conscientious.

Br
Review №10

Overall great experience, made dealing with insurance easy and kept me updated on the progess with the repairs. End result looks amazing. Bonus- my car is cleaner on the inside than the day i bought it.

St
Review №11

I have been to Paap Auto Body in the past because of the excellent work they do. My vehicle was returned back to me in perfect condition like it was when I bought it. It may not be the cheapest place to go, but if you want it done right, take it to Paap Auto Body. The loner car offered there was the best.

Mi
Review №12

Brought in a conversion van. The paint had to be mixed as it was a custom color. The finish was perfect, glossy and deep. It was even better than the prior paint job somewhere else. Paap worked with me directly to find the perfect color and striping. Also the job was done faster than expected.

Da
Review №13

Best customer service I have experienced in years. They genuinely cared about my vehicle and my service experience. The owner even advocated for me with the insurance company!

Ja
Review №14

Great to work with. Made it easy working with the insurance and there was little work that I had to do with the estimate or adjustments to the estimate. I was always kept in the loop and informed of any changes. Great at answering any questions I had and showing me the progress of the truck in the shop. Will do business with Paap again as my first choice.

Al
Review №15

Service was outstanding and very professional. The quality of the repair was excellent and the truck was very clean. This is now my go to for body damage repair. I would highly recommend Paap to my friends.

El
Review №16

Professional courteous prompt and easy to do business with. They kept me informed throughout the process and got my vehicle back to me when promised. The shop was very clean and organized and the staff was great! I highly recommend this shop if you ever need Collision service.

st
Review №17

I took vehicle there for repairs. Since has been back twice and now they wanna place fault on us for something that not found when originally adjusted. I think insurance companies need to do their OWN adjustment and leave the body shop to do the work NOT an all in one experience. I felt lied to and communication...everyone writes all great it was well they dont call keep you in loop at ALL! My experience needless to say was rotten with them and insurance company. Both can wash their hands of it now and I will move along but I will NEVER deal wit Paap Auto Body AGAIN on any future mishaps!

Is
Review №18

Excellent service..

Ma
Review №19

Tim runs a body shop about 30 miles from my body shop. I have been to his shop and it is Top Notch. I was very impressed by his service and quality. As a body shop owner I would highly recommend Paap Auto Body for any of your collision repair needs.

Wa
Review №20

Unfortunately for our vehicles, we’ve been to Paap several times, and we wouldn’t at this point even consider going anywhere else. The quality of the repair and professional / courteous approach to the process is second to none.

og
Review №21

Great group of professionals! I have seen them fix everything from buses, tractors, family cars, work trucks, classics, and even a couple of limousines. If you want someone to treat you car better than yourself, then this is the place to take it. They take the time to make sure the customer is happy. That makes a huge difference in this business.

er
Review №22

Service is amazing and quality of work done is better than factory specs and always stands behind the work

Ma
Review №23

The staff at Paaps Auto Body did a great job. Fixed my bumper up real nice after I hit a racoon. Would definitely recommend this company.

Do
Review №24

Excellent work. Got my car back right on time. Server was fantastic.

Je
Review №25

Was very professional! helped me out with some information even though it was not beneficial to them!

Fr
Review №26

Of all the body shops I have encountered Paap Autobody was bay far the most knowledgeable on how to repair a modern vehicle, great service and a safely repaired car 👍

Ch
Review №27

You would be hard pressed to find a better shop anywhere. What a great place!

Co
Review №28

Great service, highly recommend.

Gr
Review №29

Tim and his team do an awesome job! I wouldnt trust my car with anyone else and they do top notch work.

Ja
Review №30

Professional, friendly, honest, and high quality work. Tim and his team are always up to date with the latest technology and techniques. Paap Auto Body is the best place for your collision repair needs.

Ge
Review №31

Tim is a great guy to work with and his team perform great work!!

Mc
Review №32

Best service is the area. Professional, kind, and always puts the customer first.

Ka
Review №33

Does awesome job on repair and excellent service to keep u in form.

Do
Review №34

Went out of their way to take care of me very professional thanks Tim!

ky
Review №35

Great job! Very friendly!

Ch
Review №36

Best shop in town!

Gr
Review №37

Great shop, top notch work!!!!

ze
Review №38

Amazing staff!

Th
Review №39

Nice friendly bodyshop

Information
33 Photos
39 Comments
4.9 Rating
  • Address:1000 N Loxa Rd, Mattoon, IL 61938, United States
  • Site:http://paapautobody.com/
  • Phone:+1 217-345-5301
Categories
  • Auto body shop
  • Car rental agency
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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