By far the worst Walgreens in our area. I have been FORCED to use this location due to COVID complications in shipping. Each of the two times I have been basically turned away due to wait times. I live over an hour away, depending on traffic, and none of the people I have spoken to have ever done more than the bare minimum to help. One person actually just booted my script back to Charleston.WORST WALGREENS IN THE AREA.

My son needed a prescription that our insurance didnt cover. They were very busy, but took time to try and get the cost down of the med. The pharmacist was very helpful and explained everything to us of why the med wasnt covered. We recently switched from CVS because we had a very horrible experience, to Walgreens, where they treat us with the up most respect. A great big thank you goes out to the pharmacy at the Mattoon Walgreens!

Getting the auto refills done properly is clearly above their pay grade.

I think Shawn helped me get scrpts straightened out. I recently moved here from another state. Frustrations getting different Advantage Plan, PCP, meds, etc. When it came to transferring my bevy of meds, a kind courteous competent efficient woman at this Walgreens got it all done. I take six meds every day. There are several meds I take during pollen season. I spoke with another pharmacy technician here who had some difficulty figuring out just what to do. Not sure about name, Shawn was wonderful! I am very grateful! Thank you very much!

You go in there to get a script filled first thing in the morning and your waiting on ot and your the only person and it still takes them 25 minutes to fill it.have went to decatur and got it filled in less than 10 minutes.dosent make sence

Used them for 11 years happily, until tonight. Meds werent ready the when Id stopped in earlier in the day (2 hours after theyd been called in by the doctor). Came back just before 5, not knowing they were closing early for holiday. Drove up right as the last person pulled out and they shut the window as I arrived!! Went inside, and there was nothing but rudeness and unwillingness to help. Now NO MEDS FOR TWO DAYS DUE TO HOLIDAY - no treatment for severe UTI!!!

Found a nice birthday card.

I use their Photo Kiosk regularly and alway find it fast and convenient. It hasnt been down for repair when I need it.

If I could give a zero star rating I would. I have been with out my meds, that I paid hundreds of dollars for, and they have had my prescription for 2 and 1/2 weeks now. Still saying that they have not gotten the meds in Stock and REFUSED to get them. Rude and unprofessional.

I use the drive thru all the time and they are almost always busy. The folks are always friendly and helpful.

Ive always preferred Walgreens they are efficient and polite.

Horribly slow, bad customer service, constantly changing or discontinuing generic brands. Overall, a super corporatized store that cares nothing for the people they serve other than whats in their pocket books.

Favorite pharmacy