Its a great place. Great stuff at incredible prices. Very friendly and helpful

Nice people; some changes since last visit. It was a nice experience.

Good place to shop. If you need furniture though and they dont have it email the corporate office.

Great selection of home decor and seasonal items.

Not sure what I should expect but I do expect a store to be clean and this was not the case here. The restroom was filthy and showing its age, needs a complete remodel. Only one checker and she was in deep conversation with a customer while the line was getting deeper.

I like Big Lots. Prices are nice. Its within walking distance from my apt. And theyll double bag for me.

Big lots as a whole is a great franchise usually great value with whatever you buy but as of lately Im giving it three stars they lack in service most places have one checkout line available when you go to check out and rarely can answer questions accurately

I went early and there werent many people in the store. The store was very nicely arranged and very tidy. I was looking for something specific and found it quickly. I look forward to going back sometime to browse. The service attendant at the checkout was very friendly.

Loved the employees very nice and considerate loved the big store they held 2 couches for us cause Decatur one didnt have them thanks big lots your awesome

Mixed collection of homegoods and household staples at a fair price. employees are very cordial. Always find something interesting.

I like going to Big Lots because when you cant find a product,you can get it at Big Lots.

Clean store very helpful if had any questions regarding products I may have needed during the pandemic. Very helpful crew.

I visit here several times a month

Why are all the products doubled in price? No use to go there . You do not safe . I guess we all go to Marshalls.

1st time to the store. Very helpful people

I really enjoy shopping their unique items, such as home decor; however, I thought the prices were higher than in the past visits. For instance, I normally purchase The Works tub cleaner & it was $1 and its now like $1.29. The store is now organized and has more products. I like that they accept the SNAP food card. They have a big selection of gluten free and specialty items, such as protein bars.

I found some nice sales. Nice staff.

The store is a big box store and what makes those great are the employees. I was greeted kindly by every employee I encountered. The man, Terry, in furniture, was even kind enough to inform me they are having delays with furniture orders because of Covid and he was really knowledgeable about the items hes helping to sell.The store itself has cute and trendy home decor and some nice stuff can be found on clearance.

Very courteous and products easy to find

Found almost everything I needed and saved me an extra stop. Good prices and quality products. And cheaper than big conglomerate store chains!

Holiday shelves were bare, I guess thats a good thing if you got there to buy something

I received Excellent Service. Laura (the young lady) whom waited on me. She was very knowledgeable about furniture. I ended up purchasing a sofa, recliner, coffee & end tables. I was very well pleased that I was not treated like an old lady (76) (which I am), that did not know what I wanted. Very responsible! I will return!

Very nice clean and well stocked. The employees are so nice and helpful. One thing that their missing is a motorized handicap cart. They do have a push wheelchair cart if your able to use one.

Love not lots, good deals friendly very helpful

Nice place.

Nice store great people

Always enjoy browsing at Big Lots

Love this store too. Prices are low on most items. Most the time they have a buy one get so much off. They have a membership cards like country market tht monitors your shopping but with theirs they actually take money off. Oh and my Aunt Vicki works there so tht makes it tht much more enjoyable😍😍 Oh and they have Organic product too.

They no longer sell baby items really disappointed us.

Wasnt as interesting as usual

They have really updated and have a huge selection of things.

Drove over a hour to get a mattress because our BL still didnt have them in and they was very polite & helpful!

Sadly very low inventory probably Covid related. Didnt buy a thing! 😢

This store is amazing for picking up cheap junk food. Their Christmas selection is pretty good. I bought a bed for my daughter from big lots pretty comfy. They are very friendly.

Great place to shop

Good place to shop

Great deals and good customer service! Didn’t catch the young man’s name, but he helped my husband and I pick out a futon and then helped us load it in our van which ended up being a much bigger task than we anticipated. He was great!

Love this place in mattoon

I love shopping here always find something to buy

The staff are friendly and very helpful. The furniture prices are decent for the quality. Everything weve ever purchased has held up pretty well. (We do not have children or pets...so that could be a factor.)

I always find good deals at Big Lots.

The staff is usually very friendly, I went in for the friends and family event and the two gentlemen in the back were having some technical difficulties making my reward information pull up. They were both very helpful and easy to talk too. In the end of having to deal with me for longer than I think they wanted everything was taken care off and I walked away with the products I came in to buy and then some. Thank you to the gentleman working back in the furniture section around 4:30 on 1/20/18. Killing it!!

Very good. Lots on clearance. Staff very helpful and cashier was immediately accessable, very pleasant and helpful. She caught a difference in a set I was buying and asked if I wanted to purchase the extra piece and very nice when I told her no.

Nice and clean! The staff was super nice and helpful.

Love this place.

Can find some good bargains here.

Very good

Great store to shop in, I love it! Great prices and great savings!

Staff friendly and helpful. Nice variety of organic and gluten free foods. Nice selection of seasonal items.

They have nice home decor items. Seems like over the past few years they have less and less of it. They have the best outdoor chairs and patio sets and decor. Overall nice place. A bit outdated.

I loved my visit to big Lots. So much stuff to look at. Cant wait to go Christmas shopping. I got some good ideas.

Good store, has everything from decor to dog food. I can get amazing deals from the discount sales. A dime for Kind Bars? YES

I visit this store almost daily

Good stuff

Really good store furniture is nice and Priced Right. The customer service is usually pretty good. And I cant ever seem to get out of there without buying something. The store itself could probably use a remodel.

Employees are so nice and helpful

Big lots has a little bit of everything. Ive never had any problems here and the employees are always nice. If you need to sit down you can find a place sit in their furniture area and they dont usually say anything except can I help you.

Its no longer a discount store prices are very high.

Its big lots, feels like they do nearly everything right, wish theyd rotate inventory more

Love shopping this store around Christmas time for the little personal gifts for friends.

Went to shop March 19th 2018 around 1:30pm was Followed around by one worker Every corner I turned there she was Bluntly watching me- made me feel very uncomfortable ... I have shop at this store for years never had a problem, they need to Train their new workers not to harass customers.. Not everyone is dressed to perfection so dont assume They are Shoplifters..

Very pleasant. Store was busy, but all customers were courteous. Girl at register very good at her job and very friendly

They have some super cute stuff!

Nice store

Always lots of merchandise to choose from. Of course some weeks are better than others! Good selection of teas.

Over the years Big Lots has came a long way. They now have Quality Furniture at decent prices and are competitive. We bought a $800 mattress for $450. Cant beat it.

Always worth a look to check out your local Big Lots. Find one near you!

This is a typical Big Lots. The selection has been narrowing down over the years. They do offer furniture for cheap. The staff is usually pretty friendly, and they often are running sales.

First time at this Big Lots...had a list of items I usually pick up at Walmart but found pretty much everything I needed here, no need for a trip to Walmart. This place seems to sell decent quality furniture too. Plan on coming back to shop for Christmas this year.

I helped set up the store when it first opened up! I love the deals on everything in the whole store

20% off already low prices. Cashier courteous. Others in store helped me to locate items unable to find. I wish our town had a Big Lots!

Good. Things have gone up in value. Items are more upscale than when 1st opened.Thanks

I feel like its dirtier than it used to be. I order a couch and didnt want to take the display. It took quite a while before I got mine. Maybe 3 week s?

Floor people were very helpful. The store had some good sales going on. The bathroom needed attention.

I like their business friendly and great prices

Has a great selection of home decor and seasonal supplies..

I love browsing the store.

I love it. Its like dollar general and sears had a child. A little pricy but I enjoy the variety of the store.

Big lots has always been good for decent priced home furnishings like today I went in for a wireless speaker and I came out with a bookshelf go figure.

Staff is great constantly moving and cleaning.. store appears to sell a lot of furniture to.

Love their furniture

Great experience! I spoke to Anna at the Mattoon store, she was so helpful & curtious, the service was above & beyond but me being the thrifty shopper had to go across the street to the competition(furniture store) to check their prices, what a waste of time there, I was there almost an hour, walked out angry at the sales person & went back to Big Lots, Jeremy in the furniture department took care of everything & I bought my chiropractor from there. Anna helped out tremendously & Jeremy couldnt have been any nicer & curtious.

Its not your Grandpas Big Lots. More direct from manufacturer items and less surprise one time only items. And great furniture at a fair price.

Love that store..seems to not b enough cashiers..long lines

Clean and good service. They always have unique items.

The staff is friendly and courteous.

I always find something I need and often things i dont need.

This Big Lots is very clean and organized. The employees are very helpful and knowledgeable.

In and out quickly. Just wish they would stop changing things around so much.

Fine store with little bit of everything.

Easy returns!

Empty shelves

Great selection of items you cant find elsewhere.

Very helpful people. Good furniture

Nice variety of items, but theyre kind of expensive for a discount store.

Great deals and has 20% off days!

Nice, cheap,,I wish Effingham would get one

Love that store but some of the prices are high.

Nice imported food and furnature..

Some display product labeling problem. Great prices and many unusual products.