This is a sales location, first and foremost. Unless you are getting a new phone, new service or change of service, youll kindly be asked to go 611 yourself. Terrible experience with the store manager Brandi and her co-worker Jasmine. I had no other option than to go to this store after a software update bricked my phone. Will never use thus location again.

Kayla (Meadville Pa store) was super friendly, professional and knowledgeable, assisting us quickly and courteously as we figured out the best options for my daughter Heather and the mishap she had with her phone. Thank you, Kayla!!!

Jocelyn made a huge difference for me in the decision to give up old phone. She c transferred all my data. The phone is new and nice, but familiar as my data is present. Thanks J.

Not a complaint. Stopped in to check on cost for new service. Only two people working the floor. Left after an half-hour, but only for need being somewhere else. Workers pleasant. Will stop back in.

What a very good clean place of business. Very professional very knowledgeable. They answered all my questions in a timely fashion. I recommend AT&T to anybody

I highly recommend this store for all your entertainment needs! Yesenia was very knowledgeable and she addressed all my concerns about switching to an iPhone from a Samsung. I will definitely be back to do my second line. It was nice to NOT feel sold at the end of the transaction!!

Went in on Sunday morning extremely busy was there for over an hour just to get waited on they need more help there was a young man training Kobe he was really helpful

I would totally recommend ATT service, Kayla and Brandi both talked me into getting the services I needed and did a wonderful job setting me up. I now have local channels and more at the best price of all. Join soon along with a membership from AARP and get a great discount 👍

Brandi and her staff are amazing and helpful. They will always treat you amazingly!

The store(Selina) representative was very knowledgeable and courteous!

Most generally I have no complaints. But today was beyond ridiculous, 4 employees, 3 customers counting me and they stood around conversing instead assisting me.

It was an overall good experience they helped us with our phone issues.

I called them and they never called me back. i told her i wanted to switch to at t but was never called back

Salesperson was super friendly and tried to find the plan and devices that suited our needs and not to just try to sell us the store.

Joey is a wonderful employee, hes always happy to help and always has a bright attitude. 10/10 would recommend him to anyone.

The staff are very pleasant, efficient and knowledgeable!😃

The AT&T store in Meadville has been the most helpful and friendliest servicei have ever experienced! They helped me get onto my own plan and get the latest and greatest phone! Thanks to everyone that helped. I look forward to continuing business with them. :)

Franklin is AWESOME! Very professional, helpful, answered all our questions, and found us the product that worked for us! 5 stars for Franklin!

Very patient. Keeps focus well. Personable. Good salesman. Needs his own office space. Welcome to family Christmas.

Very great experience at this store... Brandi was very helpful, polite and informative. It’s such a nice thing to have such care from an employee in these trying times!

Jordan is very intelligent and tech savvy and took great care of sorting out my issue- instead of me having to buy a new phone, he figured out that my audio issue was connected to a faulty sim card - he replaced the card and the phone is working perfectly now! I am so thankful to Jordan who is a great asset to your store. Thank you Jordan for your excellent service!!!!!!!!Very happy!

I feel it was somewhat unprofessional on management side. As I was trying to resolve a problem in store with my account, people had been blaring music to the point that I had to plug one ear so I could hear the representative on the line. I was totally irate. Looking to switch carriers asap.

Great experience. Franklin Bowersox was super helpful while I was picking up my Iphone 12. He was also very well dressed and professional.

Bill and Chris made my visit to the Meadville AT&T store a wonderful experience today. I am very intimidated by electronics! This was really a lot of fun! I will be back!

Jessica went above & beyond for me. Best customer service ever. Love both our phones that my daughter & I bought.Thank You AT&T

Coming in to do anything with your phone is always dreadful because it’s a timely manner but Jessica kept my visit worth while and entertaining. I didn’t have to wait long even with an appointment in front of me, I got in and got exactly what I needed. I will forever be an AT & T customer!

Very helpful and patient ladies, it was much appreciated!

The staff is always super helpful to my wife and I when we have issues or need to change our service. They always go out of their way to find the best deal for us and try to save us money. We usually go in the evening and someone is able to help us within five or ten minutes. Very satisfied.

Jordan was very helpful. Great customer service. Brought down my bill .

Friendly and very knowledgeable, helpful.

Brandi is so awesome and helpful! We LOVE working with her! 😊

Great service but it just took a little while

Thanks for the great service. Jessica did a great job helping me come up with the best plan.

Very helpful

Excellent customer service. Brian was amazing to work with and very knowledgeable. At one point he even sat on the floor with my because I had my young children with me. Not many people have customer service like that. A year later, he still remembers my face and children. I am so impressed with him and how genuinely kind he is.

Very helpful.

I loved the atmosphere. All of the best phones where on display to check out and I was offered a phone plan that is much cheaper than I currently pay! 😎

Jessica was great! She was very patient with us technology challenged people and offered solutions that would be what we needed to conduct our phone and TV usage.

Waste of my time. Stood outside over 20 min in the heat waiting while 1 customer took his time, because of new safety guidelines. Meanwhile 2 others went in after me, and the staff didnt come back to even ask what my business was. Guess Im not getting a new phone. In fact Im done with At&t. Horrible service helpand service in most every way.

Very poor customer service

I had to wait over an hour to get in but they were doing the best they could under the circumstances with COVID an all it was sad to see some jerk giving them a hard time because he had to wait but good job guys keep your chin up

Great customer service when I needed it the most. Someone stole my iPhone. Asurion insurance has them on back order for 7-10 days. Being a business owner I could not be without a phone that long. Management and their employees got me into a lower end android for hardly any money until my iPhone gets here. Thank you so much!

If you can get Brandi she is so awesome. She corrected problems on my account that I didn’t know where on their on and helped me with my new phone.

Mike was awsome very quick and answered all questions.

Stopped at this location today and the salesperson was very knowledgeable and answered all of my questions very professionally. I am getting ready to go out of town and posed several questions pertaining to the location I have to be in and the coverage provided there by ATT. It is crucial that i be connected to the internet for my business and was assured that they do provide the coverage there that I require. Was also informed that worst case scenario there is a 14 day money back guarantee so if im not completely satisfied I can cancel. I guess we will have to see.

Kendra was one of the most efficient x-ray employees Ive ever dealt with while dealing with AT&T

Good deals. Need more staff out on the floor. Move too slow. Quicker service.

Cant ever go without being there for over an hour

I have had an at&t account since it was cellone. Today I went to the meadville Pennsylvania branch in the Value City plaza. I explained to the first person and showed him the conversations I had through att chat on their app. I told him the problem and how they agreed to fix it. I was unsuccessful upgrading online, I explained that to him and why. He proceeded to tell me nope thats not going to happen. I asked to speak with a manager. Nick G. came out ask what the problem was. As I explained it to him he proceeded to talk over and down to me. Then asked well if it was up for an upgrade then why didnt you do it online I told him I already explained that to you while you were talking over me. He told me I think you should leave. I said I should leave because you cant listen after you ask me a question????? Then he told me Im not welcome back that Im banned from that store. This is unbelievable. I will not accept this. AT&T needs to do something about this. They have a guy that has no clue how to even handle himself let alone be in a management position.

Awesome

Great customer service! Very friendly! Will continue to get my service through AT&T.

They were very helpful in providing my son with the information he needed.

Great experience today. I went for a battery issue then remembered a lot of other nagging things that have been annoying me and service rep addressed them all on stride with professionalism and thorough support.

Horrible place. Agent seemed like she didnt know what she was doing,didnt have the phone I wanted in stock, cant get anyone on the phone when calling the store, agent never called back after leaving 2 messages on her cell phone and the manager could care less. Drive up to Erie if necessary but stay as far away as possible from this place.

Very helpful people when store isnt packed!

This is the worst att store ever. I have doing business since it was cellular one. The staff is very unprofessional. I will not be going back to this specific store. I always bought my cases and accessories here and paid double of what of the cost knowing I can get 1 replacement here. The last time they complained and had a fit that I was bothering them. I have been going to Walmart alot less hassle. Ive had 6 or 7 issues with them in the past year. I wont ever go back.

AT&T as a whole will lie to you to get you to agree to something and when you call them on it, They apologize for the inconvenience. Do not trust them. DO NOT SWITCH TO THEM FROM SOMEONE ELSE. I could spend days detailing the pain they have put me through. Stick with Verizon and your local cable company unless you want to be put through a living hell.

Was a good experience, jasmin got my phone set up very fast, the rest of the staff very helpful also

Brandy was alot of help with not only my clients phone, but with answering questions about new phones & directtv. She was very patient with me. I will gladly go back! -megan bickel

They did not have the same offers as online and dose not have a store manager willing to help.

Very nice people and helping 👍

Great service, but took a little longer then anticipated.

I got rippied off. Long story short they wouldnt refund my money and acted putt out i even tried screw these guys at meadville pa

Brandi and the team are the MOSTEST BESTEST!!!

Very friendly staff and knowledgeable and helpful

At&t has been running us around in circles over a refund due. Theyre just as criminal as Verizon and full of lies and scams. I think this company deserves a huge lawsuit and even to go out of business!!

Great staff especially Brandy

Great customer service.

Store manager was great,,,,, 611 and billing is terrible

Best phone carrier there is.

Competent friendly staff.

Great service at at in meadville

A great place

Always takes triple the time you think it will

Friendly and helpful staff

No one knows what they are doing.

Over priced products and this place is under staffed for real . your gonna wait forever to get service .

Best retailer around

Have good service

Knowledgeable, good service,friendly

Horrible wait time,

Great service

Slow service