Not very pleased with SOS. Earlier this year we had a break in but were notified by officers, NOT by SOS. Recently, they said they were going to check out our system but didnt bother to tell us in advance so we werent there with the key to let them in. For the last several days, weve contacted them trying to make an appointment but, though were assured someone will call and set an appointment, no one has called. Looking for a new provider.

From planning to install these guys are amazing! Professional, friendly, knowlegable!

We just had SOS (Damion and Mike) come to our home and provide us with an overview of our alarm system. Mike, the technician was very knowledgeable of system features. He was patient and informative as he demonstrated features we didn’t even know we had. Such a great representative of SOS. THANK YOU MIKE AND DAMION!!

We are very pleased with SOS Alarm. They are responsive and do exactly what we hoped they would to keep our home safe. When a battery needs to be changed they let us know, and the service techs are efficient, friendly and polite. When we open the wrong door they give us a call to make sure all is OK. We also like that they are local. All around a great company!

We are very pleased with our SOS Alarm service! It gives us a tremendous amount of peace of mind to know our home will be safe when we leave town.We also appreciate the fact that this company is locally owned and operated, not outsourced to another place in the state!The SOS staff are very professional. Whenever we’ve had contact with them by phone, or in our home for a battery change, they always explain everything to our complete satisfaction, and leave us feeling even more grateful for this awesome service!

They are an 11 out of 10. Superb service, they have put up with my occasional goof with an understand that is amazing. Everyone is friendly, their service is great. I wanted something that it turned out I did not need and their salesperson explained why and she was right so they do not try to sell you something you dont need. GREAT people and I will always be with them, period!!!

We have had SOS since we moved to the Rogue Valley. The best thing about them is that you dont know theyre there unless, of course, you need them. The service people, who appear rarely to replace batteries, are always very courteous and professional. I find the staff who works the telephones very efficient, too! I can ask for nothing more for the reasonable price we pay for SOS

I would like to rate this company as an former employee. I took a fall on my own time that required surgery that required a career job change. I have worked for just a handful of companies in my 32 years. SOS Alarm I can honestly say was the best experience I have ever had. The owners of SOS show great appreciation not only for there customers though there employees as well. Was a company I went to work every day with a smile. I can honestly say that if you are in need of an alarm, camera system hands down the best choice is SOS Alarm.Thank you SOS AlarmPeter Frederick

We love SOS alarm. It makes me feel safe at home when my husband travels and their service team is great. It’s value is priceless in my mind.

Great service. Always ready to help if having issues. 24 X 7 X 52 coverage of family and property, while at home or away, provides a basic need for security. Would highly recommend their service to anyone looking for this type of security,

Professional interview at my home was focused around my safety and the services they provide to fit MY needs. Gave me tips regarding outside and inside lighting and other safety items. Installation of equipment was done in a few hours. I had a lot of questions for the tech who wanted to make sure I understood everything. Yes, I would recommend SOS Alarm.

The alarm gives us piece of mind. The signs and decals they provide give would be intruders a heads up. I will say that my alarm has went off many times, and I mean many( forget to turn it off and open a door or window) and they do not call. I have had one call in the two plus years I have had the alarm and it was at the time i needed to pay for the next year.

Technicians arrived at time specified. Worked efficiently and triple checked everything thoroughly after installation to make sure system worked correctly. Very patient and friendly answering our questions and making sure we understood how the system worked.

Have had the SOS alarm system in home and shop since 2005. Have only had one or two issues and they were promptly addressed. Great service and excellent price.

Such a great company to have as my home protector. Thank you for being awesome and providing great customer experience. On time service. Only company I would have to protect my home.

Everyone who answers the phone is professional, upbeat and responsive. They truly listen when we call. We have complete confidence in SOS Alarm.

Top notch company. Always on top of low battery issues. We can leave town knowing they are monitoring our home. Thank you SOS ALARM.

Ive had SOS Alarm for several years and I really like their service.They are always open to helping me with any issues I may have.

Great company. Ive been using the system at my business for a year now. Great customer service and quick response time when i needed tech support.

I am recently Retired Operations manager at the Medford Airport, I had a contract with SOS for our elevators and fire alarms at many locations. Very friendly professionals that knows their business, but most importantly was the great 24 hour local service. If you are looking at an alarm for your home or business, I would go with SOS. (Robert)

You make me feel secure and safe in my home, thank you!

Ive had the services of SOS alarm since 2006 and have been very pleased with them. They are both efficient and responsive when I need them and I like their staff.

There are many reasons that SOS Alarm is far and above the best option for your home or business security. I have listed a few of them here:- SOS Alarm is locally owned, operated and staffed which means that your money stays in the community where you live.- SOS Alarm has in-house 24-hour UL listed monitoring by SOS Alarm employees provides you with top level services through a close working relationship with local emergency services and 911 dispatchers.- SOS Alarm has been in business since 1968, this company has stood the test of time and has the knowledge gained from many years of experience.- SOS Alarm has alarm technicians on call 24-hours a day, ready to service your system in the event of an emergency.- With SOS Alarm calling one phone number will get you in touch with the central monitoring station, the service and installation department, the bookkeeping office, the sales staff and management.- SOS Alarm has very little staff turn-over, customers get to know the people who monitor and maintain their systems.- SOS Alarm has security consultants ready to visit your location and to quickly provide you with free accurate, insightful and informative suggestions on how you can best accomplish your security goals.

SOS alarm is a wonderful company. They pay attention to the clients specific needs. I will always choose SOS Alarm!

Love this place. Pete is awesome. He makes you feel like tgey truely care about protecting you and your home

We have a pretty simple system but it works and we have had very good service from SOS anytime we needed anything.

Great local company, providing excellent customer service at a very fair price.

Our service has been unalarming. Great to know they are watching our backs.

Have had this service for 7 years and have had good service.

Simply put.... A joke.Salesman lie.

Over priced. They have no competition. Pd over 1600 to install and now they want hundreds more to move to new location. Or but out the contract at 1500. What a rip off. You get a monthly fee.

I had a wonderful experience from SOS Alarms from the minute I called for a quote to the final install, Everyone was so kind and helpfull in giving me the best service,

Ive been a customer for over 5yrs. Very Reliable when I need help. Friendly Staff. Always go above and beyond what is expected.

Agreed rating!

Tech was just here and did a great job! Thanks, Pete.

Why would you ask this now that we have left the Rogue Valley? Silly question! I know you owe me a refund for almost 3 full months. I figured this email was concerning that!

I have not had any issues with SOS alarm. The system I am using has served its purpose well.

Thank you for restoring my faith in your company. I changed the review.

Good company. Great employees.

Horrible experience! their alarm didnt work as said by one of their honest technicians and they refuse to take any responsibility for their glass break not working.

Family owned & just plain awesome!

I recently had SOS Alarm install a home security system in my home. We had competitive bids from Sonitrol, Brinks, and ADT and SOS had the best package and service for the equipment offered. There sales person was not pushy, and really spent the time to fit the right system with our budget. What really made me and my wife happy was that SOS is 100% local where as the other companys are from out of town operating with sub-contractors do install and sell their systems. We are very happy with our choice, and hope that this will help you in your decision. Happy + Secure. Medford

Theyve always been there when we had questions or a problem with the system. Great service

Wonderful people and stellar service!

Never any issues with this company. Can always be counted on to do the job.

Works most of time, needs more follow-up and UP-Date of System!!!

Knowledgeable staff.

Rip Off City.