People who work here are very rude and assuming. I was looking for a rifle that was going to be purchased by my mother as a birthday gift. She knows nothing about firearms and told me to go pick out what I wanted. They accused me of being a felon and said that I probably couldn’t even legally own a firearm and that’s why my mother was going to buy it. They refused to hear her or my explanation of the situation. I couldn’t believe the way they treated my mother or myself. They even went as far as to say that my mother was breaking the law and that they could call the police on her and that she could go to jail. I’ll never go to this establishment ever again. I will never suggest this location to anybody, ever. I will however recommend everyone checks out central point pawn instead. Very helpful and friendly staff there. They helped my mother and myself pick out a very nice rifle and they were very friendly and inviting during the entire process. Neither one of us got threats of jail time at central point pawn. DO NOT GO TO CASH CONNECTION!!!

I was sold a broken rifle that was listed in good working condition and when it arrived it does not fire. After multiple attempts of trying to contact them and return it I have been completely ignored. DO NOT BUY FROM THIS BUSINESS. They will rip you off.

Excellent customer service! I went to pick out some jewelry, I found a ring I was just in love with & fit me perfectly!! Unfortunately it was way out of my price range. The guy behind the counter noticed my disappointment and cut me an amazing deal so I could walk out with the ring! Super nice of him!

Always there when you need them and friendly awesome people that work there!

It has been almost 2 weeks and still havent got my gun back I paid it to get out now I cant have it Im not a felony or even a misdemeanor or speeding ticket and I paid the full amount for my gun and cant get it so frustrated!! Dont let or trust a loan.

Ive done several deals with Keith, great guy! They have the best selection of pistols, revolvers, and rifles in Medford! IF youre looking for a firearm, this is your place.

This is by far the best pawn shop in this valley when ever we go in they give us a great deal on guns and anything else in the store, they are great individuals, they are all very knowledgeable in guns and the rest of their merchandise. You people who complain about not getting what its worth when pawning your personal items you guys obviously dont realize they have to turn a profit when you dont come in and pay on your pawn, maybe you shouldnt be pawning things in the first place, stop bad mouthing a good business and good people.Valley pawn and trade your the best!

Would highly recommend. Purchased a firearm with them online, and it was very easy / quick

Staff is very knowledgeable, professional, and fair. They have excellent business ethics.

The most honest people I have ever had the pleasure of doing business with polit and professional they know there stuff and will treat you right I will never do business any where else thank you for everything Kieth and the rest of the staff

This people are great, every time my husband and I go in they give us the most fantastic service ever. Keep up the good work

This is my 2nd & last time I will ever buy from this place . The Gail who works there is 2 faced, horible customer service, ignorant & a lier. She sold me bad merchandise. 2 times I was pressured into taking unsafe & malfunction equipment. With the promise of a safe working purchace.. THEN she bad mouthed me in the skilled trade i have been in for 15 years. OWNER THEN OFFERED NO Discount & force a tool on me as is was electrical sparking needing entire electrical replacement. WARNING BAIT & SWITCH.WORST PLACE EVER..I FEEL SORRY FOR the employee Jon. As he only decent person I meet there.

Very nice shop, great inventory and friendly staff

Always great service and prices. Friendly staff.

The best service in loans possible in the valley !!

They are by far the worst pawn shop in the valley they offered me 60 for a asus prime which was around 700 at the time and allstar offered 200

Very friendly & professional staff who you can trust!

The staff is very rude

Awesome