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Castle Megastore - Medford, OR
1601 N Riverside Ave, Medford, OR 97501, United States
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Castle Megastore - Medford, OR
Comments
de
Review №1

Had a good time went with a friend to get a costume, They have lots of small sizes and that is awesome for me because most of the time all the clothes are vary large . the price was normal to high on most everything over the store has lots of cool stuff and happy with what I got even tho i was just going to help a friend LOL

Br
Review №2

The associate assisting me was very friendly and helpful. This is not typical for this location, so a refreshing change. There is always the good range of items, but could use more leather, mens, and specialty gear.

Mi
Review №3

Great place, great staff and great products! Definitely reccomend over the other local bookstores or abs. Castle is the real deal.

Ja
Review №4

The customer service was outstanding most helpful and friendly staff my wife and I will be going back for sure ..thank you lady’s for being so nice and helpful

Mi
Review №5

Great selection. Very clean, The employees are very helpful. I would have given a five star but the pricing is way up there. Either way the best adult store in town. Will go back.

Mi
Review №6

The sales person was very professional and open. It was nice to talk as adults and she was very knowledgeable about all their products

Br
Review №7

The gal went out of her way to answer all of our questions, and was extremely helpful I really appreciate the time she took to help us we are extremely satisfied and will be coming back again!

Br
Review №8

Pretty good, and definitely clean. The lady was very helpful. Selection is a little small compared to some stores, but probably the best in the area.

se
Review №9

Helpful people. Comfortable environment. Great supply

Mi
Review №10

Was trying to find things we had never used before and the employee was very helpful. I felt very comfortable talking with her about what we were looking for as well.

M&
Review №11

Casey was extremely helpful. Great customer service. With out Caseys help we wouldnt have found the items we wanted. Thank you Casey

Tr
Review №12

I think their prices are too high for the quality however the toy selection is phenomenally amazing!

Ca
Review №13

The cashier was very nice and helpful, she helped me find a bigger size of my favorite product! Life saver! I always get treated nicely and always receive the best customer service!

Cr
Review №14

Me and my boyfriend decided to go look for some specific items, the 2 lovely associate ladies that were working were very knowledgeable and helpful, they helped us find everything we wanted and more that we want to purchase on our next visit!! We love this store and their variety!!

Ch
Review №15

We love this shop!!!! Casey is very helpful and knowledgeable. They are all very professional! Always have a good experience 😜🤪

Br
Review №16

Love love this store!!! I leave this one star short due to my experience with who he claims to be store manager being very rude and not making sure the items I buy have everything in the box

Ne
Review №17

Service was lovely and the employees were very helpful. Didnt make me feel awkward or uncomfortable and as someone who had no idea what I was going in there for or what I wanted they really helped me out. I wish I had caught the name of the employee helping me but I hope she sees this and knows I thank her 😄

Jo
Review №18

Never leave unsatisfied! Great prices, lots of choices. Enough to make the mind wander.

Yo
Review №19

Always friendly and very knowledgeable 😍

An
Review №20

The staff is friendly but not intrusive. I enjoy shopping here.

Ta
Review №21

All the people at castle are awesome, and really make me less nervous about opening up and really asking questions. Kacy has helped me find the right things twice now and really listens to what I have to say. All of my purchases have yet to disappoint !

Mi
Review №22

I had the BEST experience the employee was super sweet and so helpful. She definitely made me a returning customer.

So
Review №23

Love shopping at Castle. Friendly cashiers and fun things to shop for

St
Review №24

Of the dozens of shops Ive been to throughout Oregon and Northern California, this one has the best selection and the most knowledgeable and helpful employees.

Ch
Review №25

Very helpful. Awesome selection. Highly recommend

Li
Review №26

The people are always great and very helpful I love that I can walk in there and not feel judged and I can be myself definitely the greatest store ever!!!!! ❤️❤️❤️

Al
Review №27

My husband and I have been in the Medford location a couple of times now and we have had out standing staff help with picking out our toys very helpful and informative. Thank you again castle mega store....

Au
Review №28

Been here twice, a bit spendy but they have lots to chose from. If you have a spending limit, tell the sale worker helping you up front so that they don’t over sell. It’s fun to feel how the toys work before you leave, although it does seem a bit odd to do so in front of other customers.

Da
Review №29

Always quality items and helpful staff.

Ta
Review №30

I wanted someone to be more available for questions I had as much as I was seeking some kind of discount on multilple high dollar items. They had a large variety of merchandise to look at but at high prices and no bundle deals

Ni
Review №31

Excellent service the staff members were sweet and very knowledgeable!

Si
Review №32

Tons of great products and friendly staff

ta
Review №33

Brittnay was very kind and gave me great advice and didn’t make me the slightest bit uncomfortable or embarrassed when I was telling her about what I was looking for! Very professional team! I’ll be coming back for sure!

Fi
Review №34

Clean atmosphere and easy to find what you are looking for

Ta
Review №35

Sales associates were friendly and helpful

Ja
Review №36

Today was the last time this frequent customer steps foot in to a castle megastore building. Poor customer service, and then I had over heard one of the employees talking about how she just loved testing anything new out with her wife and her husband at home and then she said she would box it back up and put it back on the shelves to sell to customers! Whoever needs a used toy and an std, go to castle

As
Review №37

Helped my find everything I wanted and was super helpful and knowledgeable while not making me feel weird at all. Thank you!!!

An
Review №38

Ive visited this store several times now and its been great every time. Staff is very knowledgeable and friendly - the kind of service you get in small town shops...but this store is huge!Only one tiny complaint - the smallest sizes are typically too large for me so my selection is limited. Im about a size 4-6 so maybe XS, which Castle do not carry. Plenty of other goodies there though! :-)

Re
Review №39

A little high in price but the service is definitely worth the extra cost! Helpful insightful and no judgment! Perfect for a country girl thats coming out of her shell! Thank you everyone at Castles!!!

ja
Review №40

Great place, items were a tad bit pricey but the selection is amazing! Also the saleswoman were amazingly helpful and wasnt scared at all to walk up to you and offer help or give advice on the product you are interested in or looking at. I would definrly recommend this place to anyone wanting to buy exotic erotica.

sc
Review №41

I had been a loyal customer for years until they revealed their HORRIBLE CUSTOMER SERVICE. I purchased tights for 19$ that had a hole in them they wouldnt take them back cause they were worn. Even though I never put them on. They told me they only accept returns they can resell. So theyll sell you defective goods that you cant return unless they can money. Rather buy off amazon better customer service.

Ni
Review №42

I couldnt believe my wife and I spent the amount we did..but we got what we needed..and the service was great..soo helpful

me
Review №43

The toys are a little higher in price but the selection is fantastic. The store employees were very helpful. Caution!!!(lol) The employee s are great saleswomen and as you may be going for one thing you might come out with more.

ap
Review №44

Great service and knowledge

Sh
Review №45

Great store

Do
Review №46

They are so helpful here and answered all my questions. I was a bit nervous going in because I have never been before, however the staff was very friendly and professional! Thanks :)

Information
89 Photos
46 Comments
4.4 Rating
  • Address:1601 N Riverside Ave, Medford, OR 97501, United States
  • Site:https://castlemegastore.com/
  • Phone:+1 541-608-9540
Categories
  • Lingerie store
  • Adult DVD store
  • Adult entertainment store
  • Massage supply store
  • Novelty store
Working hours
  • Monday:Closed
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
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