Great job on getting new tires and everything put back in place I got a nice review of all the things my car needed and I really appreciated the heads up for that that I will be going back to them
When my mechanic stopped having Saturday hours, I tried Tire Source because of its high ratings. It lived up to my expectations. The service people are friendly and respectful, and the prices are reasonable. Its a chain, but it has a owner-operated feel and quality.
Excellent work and friendly staff,all the way from Columbus to get my service done here.Recommend everyone to go here.
Great staff and great service. Pricing was the best around me for mounting, balancing, and front end alignment. The warranty and lifetime tire rotations are awesome too. Will be back again!
The staff was absolutely helpful and friendly. They had my tires done in a quick time and I had no troubles at all. I will be there again for my car cares. I highly recommend them for yours 😉.
The staff is knowledgeable, friendly and go above and beyond to make sure you understand the work they are doing on your vehicle. I feel confident in saying they do not recommend any unnecessary extras that inflate your price. They are straightforward and honest. I will not take my vehicle anywhere else for service now that I have worked with them.
This is the best car care / mechanic situation I have ever encountered!! Tristan and Brent are kind, understanding and help me make smart decisions about our cars. Service is fast and prices are very reasonable. I would recommend Tire Source Medina for all of your car needs!!!
My first visit and Ill be back. oil change, tire rotation and full system check. friendly, professional and efficient. waiting area was clean and comfortable. thanks for a great experience.
My first visit to this location was an excellent experience. They were able to get me scheduled same-day to repair my tire, and even shuttled me back to my home office while they worked on it. Joseph was extremely kind and helpful. I was genuinely shocked at the reasonable cost of repair as well. This will be our go-to tire and maintenance shop going forward.
The guys there were great. I had a flat tire in the morning that needed replaced befor I headed to work. I tried another place first and was told would have to drop it off and it would be all day, not an option since I had to go to work. These guys got me right in tire replaced and back on the road to work.
They are always able to get my car in quickly. They explain everything well and are so kind.
Tristan was very helpful when I first called giving me pricing and answering all my questions!He set up a time for me to come have my new tires put on. The atmosphere in the waiting room was very pleasant, organized and clean!!The gentlemen working on my car were all very friendly and they did an exceptional job on my car and the customer service is incredible!!God bless them:)John 3:16
Tire Source in Media has become my go to shop for maintenance and repairs. I’ve been bringing 2 cars here for 5 years. Always professional, good communications, detailed explanations and very fair prices. Highly recommended.
Brent and his team do a great job taking care of and accommodating my business needs. Fast, efficient service with good communication.Ben- ThirteenStar Logistics
Efficient for being a moderately busy Saturday that I went. Guy at the front counter was cool and polite. Only complaint is I now have 0 wheel weights left, they all flew off while driving.
Very communicative throughout the process. Great and quick work.
Traveling thru Pa with my family in our RV; Its 4:30 pm Friday. We pull into Tire Source because we have a flat on one of our dually tires.The team at Tire Source get us in and out within 30 minutes. They saved the day and our w/e.The team at Tire Source were awesome.
Tire source has a great crew they got me in out in no time. Highly recommend service done my Tire Source.
I received excellent service at Tire Source, Medina Ohio. I purchased 4 Michelin tires for my CTS. I called for a quote on Pilot MXM4 HX tires. The price was great. I dropped off the car that evening for a Saturday installation. I also agreed to a 4 wheel alignment. Car was finished as promised. However the tires I got are Pilot Sport A/S 4, not the tires I asked for! Checking I discovered these tires are about 2 to 3 hundred dollars cheaper depending on where you check! But they are new and have better specs than what I asked for. I have not contacted them about this, maybe they will contact me.
We dropped off our Ford Escape for an oil change, tire rotation and to look at another issue. We got a call about 90 minutes later that everything was done. The cost was extremely reasonable. We were very happy with this service and will definitely go back.
High praise for Tire Source Medina. I had a problem with one of my tires losing air. They were able to get me in quickly to take care of the problem. Fast, friendly service! Will do business again for sure!
Went above and beyond to help as always! I highly recommend!
Brent and his team did an awesome job! Very friendly and efficient. I would recommend them to anyone.
The staff at the Medina location are very courteous and professional whether over the phone or in person. They readily answered all my questions. My scheduled appointments have been on time. The length of time stated for the work needing to be completed was very accurate. Their pricing is also very reasonable and as quoted. Will continue to use their services for all my car needs. I highly recommend their business. Great job!
They went out of their way to get me in right away and they had the best price of the 3 different places I called. After they took off my spare and replaced with a new tire, they re-installed my spare for me in the cubby space. VERY good customer service and I will definitely recommend and return!
Great price on tires and outstanding customer service!
Tire Source Medina was awesome! They were prompt in scheduling my appointment, professional, and very informative. I had an overall great experience.
Texted the business after hours. They promptly responded the next day with an answer.
This location is truly exceptional in their services they provide. They are polite courteous and professional. They take the time to understand their customers needs and explain in detail every thing that needs done on the vehicle. Their expertise and knowledge for exceed any dealership or local car repair shop that Ive gone too. Great job Tire Source Medina!
$26 to take a nail out and plug the hole.. and I thought $13 was too much in Brunswick. Good service.. but had I known that before hand Id have done it myself.
I must say, this was probably the best experience I’ve had with my car and a tire shop. I ordered my tires online and they were shipped for free to the store that week. I made an appointment also online for later that week and it was confirmed by the shop. That whole process was super easy and quick. I went the day of my appointment, dropped off my car, gave them a few details and info and I was on my way. About an hour later, Brent texted and called me letting me know the condition of my car brakes, fluids, etc. he advised I should replace my brakes and pads and did not pressure me at all. Although, I did end up getting my brakes replaced, which turned out to be a pretty decent price. All in all, getting my tires, new brakes and pads was a breeze and only took about 5-6 hours! Brent and his team did an excellent job and I will be back for all of my car needs!
Tristan got me in for a same day tire replacement, luckily they put the exact tires I needed on order that morning. Customer service that everybody should see for themselves as they are truly there for their customers. Competitive pricing and quality service all-around. Highly recommend!
I dropped my car off for an oil change and tire rotation. Within minutes I received a text message with recommendations, pictures of what they were seeing and a call on other items going on. The customer service was stellar and I felt like for the first time in a long time someone wasn’t just trying to make a sale! I will definitely be going back!
Always excellent service by the entire team.
Excellent service. I would definitely recommend Goodyear. Thank you.
Im not sure how this place is even in business!!I stopped in to get a quote on tires. As Im waiting to be helped, you can hear (who Im assuming is the manager) yelling at his employee. Who wants to work for someone so arrogant?!NO ONE deserves that and not only should every employee walk TF out of there, they need to report this place!!
Curtis got me right in. Always going the extra mile to make things right. These guys are great.
The guys at Tire Source were extremely helpful and understanding of my situation. They were honest and saved me some money in the process.
Took my son’s car in for an inspection. Brent and his team did a great job. Reasonably priced and efficiently done. Explained what needed attention and what needed to be watched. Felt very confident in the quality of service I received.
Professional prompt service. Good people.
My car was ready when they said it would be. NO bait and switch on price. Will use them again in the future.
Ive been using this service for about 10 years. As always, my cars are always taken care of professionally. They always let me know if there are any issues that need taken care of and their prices are in line with other auto service companys, if not less. I highly recommend them.
Service and repairs were awesome. They repaired a flat tire, completed a oil change and tire rotation with ease.Thanks!!!
The guys that work there are very nice! They are knowledgeable and fast! We had a wonderful experience and highly recommend Tire Source!
Excellent service and great people!
This place was awesome. They took special care to balance my tires and never rushed until the job was done right. All the guys were in tune to the needs of my truck. Great job. Now we take our car and truck to them.
Received 4 tires and additional service of a problem tech identified. Excellent customer service via phone and in person. They obtained additional parts timely and completed all work quickly. Excellent price, I shopped around for tires, would highly recommend!
I have been coming to Tire Source for the last two years for tires and routine maintenance. They were able to repair my engine light issue on my 2008 VW Rabbit, even after the VW dealership failed to resolve the problem. They have always been helpful.
Even in a time of restrictions and social distancing the staff here made my visit a relaxing and enjoyable experience. The staff was professional and took time to go over other issues with my car. I will definitely return.
Great experience, very easy to deal with. Great customer service.
Great service and employees are helpful and respectful. Will recommend to all my family and friends!
I had a great experience at tire source in Medina! Brent always gives me update on how the work is going, always honest and upfront I recommend anyone needing work done to call and ask for him. I’ll be a repeat customer with him there.
I feel I received personalized service and a fair price for the products bought. I researched tires for my Ford Explorer on line and then called a Few places for quotesBrent at Tire source was fantastic. He was patient and asked questions to better understand my needs. He went through a few options and helped me decide on what was best for me. He gave me a COMPLETE quote including everything ( including tax) a true “ out the door” quote. He was pleasant and friendly when I arrived and got me started right of way. I left and was texted when complete. When I picked up my car his associate showed me the alignment results and was efficient with checkout. I left my wallet on their counter and was called immediately. When I returned Brent actually looked for me and came out to give me my wallet so I didn’t have to get out of my car. Just a complete and friendly service attitude. I highly recommend this group for your tires and car needs!Keith Ruggieri
Very happy with my business with them!From the time they answered the phone to set the appointment, till the time I took my keys, it was nothing but great and friendly customer service, not to mention the excellent price! And they still got me in the door even though I was very late for my appointment near closing time. That was awesome!Tristan was very knowledgeable and good to talk to as well.10/10 would recommend and would return again.
Always top notch service with fair prices. Never feel like Im being taken for a ride with unnecessary repairs or costs.
Brent from Tire Source reached out to me for scheduled service which is great with today’s busy schedule. Service was quick and very professional.
Did a great job aligning my tires. Made sure I actually needed it before aligning my tires. I had other tire places tell me I didnt need an alignment ( this was the place that installed my tires).
Great place. Checked over my car after a minor mishap and were able to get me on the road again in record time. Will be back.
The “guys” are terrific. They are knowledgeable. They don’t take shortcuts and don’t try to tell you to buy more than you need. They are professionals. Added value: They are all very handsome with sexy beards and big blue eyes. Very easy on an old lady’s eyes!!!
Tire Source is always so good to me. Ive been a customer for 20 years and will continue to be. Brent, Tristan and crew are respectful, kind and very knowledgeable. Thanks guys!
I just became a customer early this year. I normally do my own work but due to work schedules and life, time runs short. These folks are honest, knowledgeable and extremely friendly. I will take my truck/ car to them every time. Fast, friendly service with great quality at a great price....what else can you ask for?
I have been using this shop for several years now. The texting service they offer is great! I had a flat tire one evening and texted after they were closed and got a quick reply on how to drop off my car! Excellent customer service!
They were fast, courteous and professional. Highly recommended.
Had a pair of trailer tires mounted here, first time visiting the store and the man who helped me was very nice, the price for the labor was the best around and they got done early and conveniently let me know via text. I will be going here again.
If it wasn’t for the super helpful guy that was helping price some tires for me, I would love to leave zero stars.Scheduled the appointment for an oil change, tires rotated and headlight out. Without even discussing anything with me, someone else walked in and told me I was good to go. I could see my car the entire time they had it up, my tires were never touched.I also, specifically mentioned my headlights while scheduling the appointment. When I asked about them while paying because nothing was said to me, I was told they don’t have them in stock and if there is something more going on like I believe there is, they just don’t have time to look. That I can understand, but if I scheduled the appointment stating my headlight was out, you’ve worked on my car many times in the past, you know exactly what car it is, then WHY wouldn’t you have that on hand for the appointment???Thank you to the wonderful guy that helped me price a couple tires, but I left so upset, I will be taking it elsewhere for those.
Tire was going flat so I called them and they got me in right away! Found the issue and was so kind to fix it!
My wife took our car in and says that the staff was friendly and honest. They helped her to decide cost effective fixes for the issues we have. Thumbs up!
I called for an oil change and they had the availability the day of that I needed before my shift at work. I came early to my appointment and they were extremely fast and efficient!! Thank you Tire Source!
I can highly recommend them for all your tire needs. Very professional and courteous to work with.
Friendly professional service. Very knowledgeable. These folks get it, old fashioned service with great product.
Good prices, friendly people, fast service
Fast friendly service. Competitive pricing. I will be getting all my tires from here from now on.
These guys are great! I called last minute fore tires brakes and an oil change and they had me in and out by the end of the day. I was quite surprised when they told me the brakes were still good and to wait a little while as they could have just taken my money and sent me on my way. Rare to find honesty and customer service like that. I will be back for sure.
Figured with Pandemic, they might be a little slow. Took over my riding lawnmower and they put brand new tires on it and changed my oil. Brent and crew are great guys - go the extra mile for you. Always have my business!
We had a tire losing air.They quickly got us in, found the nail, and patched the tire in under a hour on a Saturday!
With a 2-hour window, the team sized up my tire needs, put a new set of tires on the car and had us back on the road. Life savers! Always helpful and knowledgeable. Thank you!
Went in for a brake service/repair job. Phenomenal customer service and a very friendly staff. The manager, Brent, especially does a great job making sure you stay apprised of the services being performed and went above and beyond to help me out. Highly recommend Tire Source!
Usual EXCELLENT service! Fast and clearly explaining what they did to the car!
Needed a tire replaced. Called Tire Source. Dropped off damaged tire before lunch. Picked up replaced tire after lunch. Tire Source used proper social distancing in their lobby. Excellent and quick service.
Top notch staff! First time here, but will definitely be coming back again. Courteous and knowledgable staff. Service completed in less time than expected. Couldnt be happier!
Needed an oil change before a road trip and they did a full inspection to make sure all was well. Needed a few things done, used my rewards toward my bill and it saved me a ton.Thanks to all at Medina Tire Source for always treating us like family!!
Purchased 4 tires, no pressure with up selling or unnecessary repairs. They did explain to me a few things that could be repaired but didn’t pressure me when I declined. I had an honest and reliable experience and would return .
Always good to have Tire Source techs work on my truck. No pressure to get extra work done.
The guys that work there are great. Tristan at the counter was super helpful. Definitely going there again.
Awesome experience, went above and beyond to make sure my tire purchase experience was pleasant. Brent and his staff were professional, courteous and detailed. Brent went as far as filling out our rebate form and addressing the envelope. I will certainly recommend to others!
Excellent experience with a truck lift install including the purchase of rims and tires. They did a high quality job and made sure that the truck was safe and everything done correctly. They have fabulous customer service and were very knowledgeable and informative. I will continue to be a return customer for sure!
Service was quick. Quality work. Friendly people. Prices were very competitive.
Never go anywhere else! The people at Tiresource deliver quality services every time. I’ve been going there for almost two years and refer all friends and family. They are friendly, honest and treat you with respect! Brent and the team in Medina are the best!!!
Brent, Tristan, and Paul took great care of my intermediate steering shaft. My vehicle has never been in more capable hands. From the moment I stepped into Tire Source on 9/7, I was treated like a King. Paul took my beast for a test drive and noticed the steering column was hitching on hard left turns. The culprit? A rusty shaft. The boys sat me down, shaft in hand, to deliver the news - its not easy to hear your intermediate shaft is no longer operable. A single tear rolled down my cheek, but before I could wipe it, a new shiny intermediate shaft had been ordered, delivered, and installed. Brent had driven to Beijing that evening to get the part himself, direct from the factory. As if that wasnt enough to win me over for life, Tristan complimented me for my recent weight loss (I had lost well over 0.5 lbs since 9/6 when I last visited).Boys, youre my everything.-----------Brent and his crew at Tire Source in Medina are the best in the business - their customer service is unparalleled. I enjoy spending time there so much that I have been known to purposely break components on my Ford Expedition just so I can hire these guys to fix it. When Im having a rough day, I get my oil changed, sometimes twice in the same day. It could best be described as a sightly less expensive version of Disney World.- A Tire Source Regular -
David is the best! Fast and simple transaction. Got me back on the road and on with my day.
Traveling home from Cleveland to Columbus, we ended up with a flat tire and came here to get it repaired. They were not only some of the nicest people you will ever meet, but they got us taken care of quickly and did a quality job. They even helped us rearrange our luggage back into our trunk. Thanks for a wonderful experience.
Excellent service. Had damage to tire and rim due to pothole. Brent and Tristan ordered replacement wheel and tire quickly and notified me as soon as it was repaired. Brent suggested have alignment checked which they did free of charge in an extremely timely fashion.
In 17 years of driving a company car, this is the first place that has known how to deal with the fleet company for approval/payment. Not only did they have me in and out in a few hours with new tires, they told me I didn’t need the brake replacement I thought I did. Most places would’ve jumped on the chance to include new brakes knowing I wasn’t paying out of pocket. They were honest, friendly, and waiting area was clean.Update: just came here again for a tire repair. Once again the service was excellent. Quick, honest, good communication, and know how to deal with fleet company.
The team at Tire Source cares about the work they do. They always go out of their way to help, to do the job right, on time and for the best price - even getting creative with solutions instead of throwing expensive parts at a problem and hoping it works. For honest tire advice, for service and maintenance, they are my go-to team to keep my 2007 CRV running well and my family safe in all seasons on quality tires. They’re a true Top Shop in my book! :)
Great service and friendly staff. Never any pushy upsells. They’ll take care of your car in a fair amount to time and at a reasonable price.
This place is my go to place whenever I have to do maintenance or have my car repaired. The people who work here are always friendly and knowledgeable. They never try to sell me anything I dont need. I have taken my car at the last minute without an appointment, no problem. Recently, I noticed my tire going flat; it was raining outside. I was driving by Tiresource and called them; David answered the phone. I said, Do you guys have time to put air in one of my tires? David said, No problem. I pulled in the bay, and they checked the psi in all 4 tires. Boom, I was on my way. I am back today (4 days later), because that tire was leaking air again- They found a nail inside the the tire and are repairing it. Dependable service, extremely courteous!
Brent at the service counter was courteous, knowledgeable and professional. Set me up with an appointment for the next day and the vehicle was done within the hour as promised. On completion, Brent was thorough and explained in detail what has been done to the vehicle. Not once did he try to upsell or convince me I needed additional parts or services, which is exactly what has kept me away from so many other local shops. As an independently owned business, Tire Source continues to provide Professional hometown service with the staff that seems to truly take an interest in what they do.
Came in with bad valve stem and flat! Was fixed and spare replaced in 30 min! Thanks guys
Tire Source always takes excellent care of us.On Oct 12 we spotted an oil puddle under our truck in Virginia. I found the leak was from the oil filter which was loose. It took a half turn to be hand tight. Never happened before. Hope our transmission service wont give us any problems.
We’ve been going to this location for years and have always received excellent service!!From oil changes to new tires and brakes, they have serviced every car in our family fleet.Everyone is professional and friendly, highly recommend Medina Tiresource!