Great plumbing and electrical supply company. Friendly staff. Accurate orders. Superior customer service.
I try to use will call whenever I go to Wolff Brothers otherwise Im there for at least an hour. I sent my wife in there to pick up some electrical items and yes they were in will call she told me they were very rude to her and unwilling to help her or stear her where she needed to be . Then there was the one good counter guy in electrical that showed her where she needed to wait. Thanks Bob!You would think a bunch of grown men would know how to deal with people considering there in a job role that deals with people or customer service. I couldnt be anymore mandatory there staff and the people that let these same group of grown men get away with this everyday. There are knowledgeable staff behind the counter. There are your one great electrical guy and your occasional good plumbing guy, but if you dont get them youll be there forever and you can almost guarantee your order will be messed up. Thats just my take on Wolff brothers at the Medina Supply branch
Great supply house.
Courteous experienced service...
Customer first then became employee. Great company. Great product line.
Great products! Great people at this Showroom/Design. Stephanie was extremely helpful and pleasant.
Disappointed that you need an appointment to visit, but nothing stated on website saying to do so. Drove here to see a sign on the door and was told the first appointment is February 1st.
What a great place even was able to accommodate for me not having. A mask had everything ready to pick up and humbly helped me order more thank you for all your service and help from city blue electric.
We wanted to support a local business during our home remodel, even though they are pricey. We ordered a stock shower door that didnt end up working out, because sometimes things happen and are off during a remodel. Wolff Brothers was completely unhelpful with our issue and would not even think about helping us return the door or resell it or credit or anything. It was not a special order. We are stuck with the door and are out hundreds of dollars. Its too bad, because we are remodeling over the next couple years and We will not shop there anymore. Be careful if you plan on buying from them.
Did will call. Very easy. Masks and barrier. 😁
The slowest place ever to get parts.
Very helpful and went above and beyond with finding specs. Quick to provide service and have materials ready for pick up.
Hands down the best building supply store Ive ever been to!
Our company Dynamerican constantly uses Wolff Bros Supply, multiple locations. Chris Benes, Rich Wilcosky, and Dan Robbins are all very responsive, knowledgeable and take good care of our guys and the orders.
Beautiful stuff, too bad the girl that works there acted put out when my MIL and I asked about pricing for something. She actually said they didnt have time to check prices, which was weird because we were the only ones in there looking around at the time. She told us no one could really help us and to look online, why, when we are standing there ready to spend money ? We took our business elsewhere, just a bummer that great customer service is so hard to come by nowadays.
Staff is helpful and the selection of hard to find plumbing and electrical is really good.
Excellent customer service
I purchased a Wolff Bros. Supply Inc., Medina item on Bid on Cleveland and was happy that I won. The item however was not fully functional and did not arrive as the picture had shown. I am trying to obtain the necessary pieces in order to use the item and it is very difficult to find someone that will follow through.
Very helpfu!
Very efficient
Pic up material for jobs
Good people good service
They have everything !!!¡!!