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Mattress Firm Melbourne
1719 W New Haven Ave, Melbourne, FL 32904, United States
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Mattress Firm Melbourne
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Su
Review №1

We were greeted right away. Carmen was super knowledgeable and very friendly in helping to choose the best mattress for me. No pressure to sell the most expensive mattress, but recommendations for the best choices to pick from.The store was clean and bright.Highly recommend visiting this store for your mattress needs.

Ci
Review №2

These girls were so wonderful! Extremel helpful with lots of patience while I chose my new bed. After visiting 3 other stores with pushy sales men these girls were a breath of fresh air! I purchased a king split mattress with 2 different bases. They stayed right till closing to make sure I had what I had wanted. Keep up the wonderful work girls thanks so much for helping me. I would recommend this store to anyone looking to purchase a mattress without the stress of a pushy sales man! Wonderful selection of beds too

Th
Review №3

Melina and Carmen worked together to help us get an amazing deal on our new Purple mattress and adjustable frame! Melina was friendly, helpful, and professional. Carmen was very knowledgeable and resourceful. Together they were unstoppable! We got the best deal of all the places we had browsed AND the fastest delivery date without all of the annoying salesly vibes. Highly recommend! 👏🏼👏🏼👏🏼

Ki
Review №4

We had a wonderful experience at Mattress firm! Barbra took great care of us! She made sure we took our time and tried many different options. She even made sure we had comfortable pillows when trying different beds. Thank you Barbra!

Dw
Review №5

Melina is amazing and she is quite knowledgeable of the product, she makes the difficult decisions easy. Thank you😊

Li
Review №6

Melina was a great salesperson. She is knowledgeable and friendly. She gave us time to look around and make our own decision on what mattress was best for us.

Je
Review №7

I would highly recommend this business. Our salesperson was Elizabeth was extremely helpful and knowledgeable about store inventory and pricing. She did a wonderful job of pointing out all promotions and financing offers without any pressure toward any product other than exactly what we were looking for. Even got us a bit of a discount for being a returning customer. I can only hope corporate reads these reviews and acknowledges her great work.

Ja
Review №8

I was dreading the mattress shopping experience but was pleasantly surprised at the awesome service I received from Barbara. She was knowledgeable and very helpful and made it easy to purchase a new mattress.

El
Review №9

Lynn and Michael were both helpful and knowledgeable. We never felt pressured or intimidated. They explained everything in a calm and friendly way.

Ge
Review №10

Elizabeth was awesome her knowledge of the product they sell was on point and she helped my wife tremendously thank you

Jo
Review №11

Barbara was very knowledgeable and able to answer all our questions. She was able to guide us on choosong the right mattress that wpukd meet our needs!

Bi
Review №12

Barbra Fortes (sales associate) was the best! Not too pushy and very honest about what mattresses were better than others.

Ge
Review №13

At the store located on 192, I felt safe while shopping for a new mattress. Knowing all the Covid safety protocols they have in place made shopping stress free.Gino and Carmen offered superb assistance while being patient as I tried just about all varieties of mattresses.After factoring in all my criteria, I received a great price on my selection.If you are in the market for a new mattress I highly recommend going to see Gino and Carmen at Mattress Firm.

Ma
Review №14

Felix warmly greeted me upon my arrival and walked me through the Mattress selection process. We were able to efficiently select the adjustable bed and mattress that best fit my needs. Felix definitely has a good bed side manner and is very knowledgeable in the products he sells. He graciously wrote me up a quote for my consideration and followed up with a telephone call to let me know about a special sale price they could offer on the model I selected. After checking out some other stores and doing some online research, I returned to Felix to seal the deal.

Va
Review №15

Wonderful experience! Our sales associate wasnt pushy, gave us alone time to think, pillow covers & masks available due to COVID...a great experience! 😍

Ch
Review №16

Mattress of good quality. Patient and respectful personal. A good place to afford the mattress of your choice.

Review №17

Steve was great exellent tim and tim delivery all around top notch

Ch
Review №18

The salesperson was extremely knowledgeable, helpful, and very kind. I ended up getting better products than I went in there for at really good prices. Will definitely go back for my next mattress.

Ge
Review №19

Just purchased the purple 4 king split adjustable full body massage saved $7000 over sleep number. This has got to be the best bed I ever laid my head on

El
Review №20

The store itself was very clean however still inviting. George was so informative, thorough and very friendly. He made me feel very comfortable and relaxed. Im grateful that I chose to make my purchase at this establishment. I will definitely go back for my future purchases and would highly recommend this place for all of your bedding needs.

Sh
Review №21

Fantastic prices and selection. Our sales associate Carmen Small was absolutely fantastic. She was attentive and took the time to help us find the perfect mattress. Even better the company delivers and sets up the new bed/frame for a small fee which is very convenient. Would definitely recommend shopping here!

Fr
Review №22

We had a great experience this morning at Mattress Firm. Elizabeth was very helpful and friendly. We ordered our mattresses which should arrive the first week of May.

He
Review №23

I had a great experience picking out two new mattresses at this location. The sales associate, Carmen, was extremely knowledgeable and helpful and showed me multiple options to meet my needs, highlighting current sales and specials. The store seems to be thoughtfully addressing sanitation concerns during coronavirus, which I appreciated. I shouldn’t need a new mattress anytime soon, but I would definitely come here again.

Li
Review №24

Jason was beyond helpful and courteous and provided excellent service! We highly recommend everyone to shop here!

Es
Review №25

Jason did a great job helping us find the right mattress and meeting our needs! His honest and straightforward, friendly approach made it simple to stay focused and find the best option.

Sc
Review №26

The sales person was very helpful with choosing the mattress for me. He was extremely knowledgeable, respectful, and a great person to deal with .

Ma
Review №27

Perfect!The guys that delivered were very polite and on time!And the lady over the phone very helpful as well!I totally recommend this store!

Ma
Review №28

Felix was very helpful in helping find a good quality mattress and base for our father who had recently been in a car accident. He was forthright and empathetic to our situation.

Su
Review №29

The staff was very helpful and kind and answer all our questions I would recommend this mattresses company anytime

J.
Review №30

It was clean an nice, Mr. George very helpful an AWESOME!

Sh
Review №31

Very friendly staff. We enjoyed our visit and our purchase of a beautiful new mattress. We felt safe with the COVID protocols of the store.

Ja
Review №32

We just purchased tempurpedic mattresses from this location. Jayson is the guy to go and see! He really cares about the customer and goes the extra mile to make sure you get exactly what you want. I will be sending anyone looking for a mattress to him!

Je
Review №33

Great service and a good deal!

Ro
Review №34

Great - fast & courteous.

Ro
Review №35

Knowledgeable, friendly salesperson. Good deals. Quality products. Delivery when I needed it.

Li
Review №36

Very friendly sales rep Carmen answered all her questions.

Br
Review №37

Cell phone was great answered all our questions give us a great deal

Bo
Review №38

Bought a $2000 Serta mattress set in October of 2019. So after we noticed sagging and have just gone through their warranty process which is difficult and handled all via e-mail. You cant even talk to a real person. They just denied our claim. Store associates are nice enough but the companys support after the sale is terrible.

Ma
Review №39

Great place was able to get the bed I needed and delivered the same day

Ja
Review №40

Informed, attentive sales staff

Na
Review №41

We didnt have a good experience the first time we went to this location a long while back. But Im changing me review to 5 stars because after expressing our experience the company reached out to me. And the final reason is when we finally decided on the bed we wanted Elisabeth was amazing! She treated use over and beyond! Happy Mattress Firm customer since 2015. 😁

Ed
Review №42

Delivery fee too high for price you are paying for a bed!!!

li
Review №43

Amber helped me select a new mattress, she patiently listened to my needs and selected the perfect mattress for me. She was great. Thanks again Amber. Mattress Firm had a wide selection in a variety of price ranges and you can try before you buy.

De
Review №44

Brought a mattress on presidents day, I got it for my son who has back and neck problems, very good mattress, however I was told the sale ended that night and I had to buy it then. But the same sale has been going on all week, I felt pressured to buy it right away. As I said great mattress.

Ju
Review №45

Shopping for a mattress these days can be very expensive . gino not only made it affordable but was extremely helpful and friendly.

R
Review №46

WOW Amber was happy, funny, so helpful and simply Awesome!! We found the right mattress at the right price and we get it next day!! She made it so easy! Thank you Amber!

Ro
Review №47

Give Barb a raise

Fr
Review №48

Very friendly and knowledgeable staff! Carman was pleasure to work with!

St
Review №49

Elizabeth is a professional and know her.buisiness Go see her.she.is great

De
Review №50

Great service, sales representative was very knowledgeable and helpful

St
Review №51

Very helpful and professional!

Re
Review №52

Carmen was very friendly and helpful. Thanks Carmen!

Ja
Review №53

Spent about 10 minutes with a very helpful sales rep. She was very polite and informative. As the conversation was ending, I let her know that this was the first store Ive stopped at for the day and planned to go to another store or two before making a final decision. We were approached by a manager (I guess) who rudely told me that this is not OK and I am not being fair to this salesperson for shopping around after she told me all about a mattress. I have never been treated so unprofessionally and rudely. I politely thanked the salesperson for her time and left the store...for good. I advise you to pass up on this store as well. I purchased the same mattress minutes later (very happily) at Macys across the street AT A LOWER PRICE!!

Ka
Review №54

My husband had just driven down from Virginia with 4 cats, after sleeping on an air mattress the first night, we decided to go into the Mattress Firm due to its proximity to steak and shake.Kathryn Martin is a great sales person. She took all the details of what we wanted and our budget, she LISTENED and took good care of us. The Bottom line, we got the right bed, on time and on budget!!As a rule I find female sales consultants tend to have more empathy and are less pushy. I will be back to see her as I fill up the rooms in my new house.

Ho
Review №55

Amber J was very accommodating to my needs for a new mattress for school and helped me find everything I needed that wasn’t in stock in the store!

Br
Review №56

Amber was very helpful with the questions I had while mattress browsing

Jo
Review №57

Mattress is very comfortable I will shop here again

Er
Review №58

They had a nice memory foam mattress that bounces right back into shape after me and my wife have rough sex on it daily

Ap
Review №59

The saleswoman amber aka splitz was very helpful

Su
Review №60

Great service!!

Mi
Review №61

The retailer was very pushy and rude i was trying to leave for 5 mins before i just walked out on them talking. No human, let alone people skills

sc
Review №62

Mattresses.... Comfy place

S
Review №63

Hanna was great and so was Kevin

Information
6 Photos
63 Comments
4.5 Rating
  • Address:1719 W New Haven Ave, Melbourne, FL 32904, United States
  • Site:https://mattressfirm.com/stores/fl/melbourne/mattress-stores-melbourne-fl-32904-8045.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Orlando&utm_kxconfid=uflnw2ovk
  • Phone:+1 321-726-3916
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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