I purchased the 6″ Santoku Knife at the Art Deco show at Miami Beach around 6 years ago. They threw in the knife sharpener with the purchase. I will tell you this knife is always sharp. I just run it through the sharpener 2 or 3 times like they showed me and the knife is back to its original sharpness. Its truly amazing. One day I will get another one, a different style. They are very expensive but worth every penny! Hopefully they will stay the same quality. Anyways… I thought I would write a review because its the sharpest knife I own and use almost everyday. Its really a true treasure for me.
Spent a lot of money over the years buying various high-quality knives. The Rhineland cutlery knives beat everything I’ve ever bought.
Great professional knives, professional and courteous people and they will engrave or place a picture on your favorite Knife that you purchase from the company
I love everything about these knifes. The pro series are fantastic and really hold up. The handles help even when cutting racks of ribs, brisket, ribeyes and more. I have had the pleasure of working with the owner. He has been super helpful and really shows he cares about his customer. I will be a Rhileland owner and buyer the rest of my cooking career!
Customer service and quality of the product was superb. Debra was very helpful and patient. Products were beautiful, sharp, and felt well designed. That was only the pocket knives. Can only imagine the special designed. Thanks Sf.
My wife loves these knives. I walked in there today to get another one for her birthday and walked out with two. Customer service was amazing and they do free engraving which is going to make her love it that much more!
I bought these knives in Jan 2016. I use them daily to this day. They’ve held up. I maintain their edges with ease. Still as happy as the day they arrived.See them in use on my YouTube channel,La Vita Pasta.Justin. AKA BigChef51
Javier Perez gave us a call to follow up on a knife we bought. We mentioned we loved it, however we thought it could be a bit shaper. Javier said he would gladly come to our house and sharpen our knife. We made an appointment for this Sunday at 5:00pm. Javier was on time and extremely professional. Our knife is now as sharp as could be. We highly recommend Rhineland cutlery and work with Javier. This company’s customer service is second to none!
Does not stand behind the durability and quality of their products. I have been ignored on several attempts regarding a defective blade. it is a shame that a company would not stand behind what is considered to be an expensive and high-quality piece of cutlery.
Went into the corporate office to get a new knife & walked out with five. I’m a chef in the industry for 8 years & have never been offered free engraving & such great customer service. Brian is awesome & will help you find exactly what you’re looking for & more. Can’t wait to start using these knives & will definitely be sending more business to Rhineland Cutlery.
Rhineland cutlery knives are beautiful and functional. They have excellent customer service as well. After I received a set of custom engraved knives as a gift, one of the knives was inadvertently damaged. I contacted the company to see about purchasing a replacement, and they offered to replace it free of charge. They shipped it immediately and I received it the next day. I am very impressed with their commitment to their customers and highly recommend their products!
I have owned Rhineland knives for 5 years, I have been cooking professionally for 45. These knives are the best I have ever used . I dropped my bread knife and it was damaged so I brought it back only to get a new replacement immediately. They also sharpened all 9 of my other knives. I couldnt wait so they fed ex. Them back that afternoon no charge. Best service and knives I have ever seen. Thank you.
Best knife I have ever owned. I have been a chef for 15 years.
I saw these knives at the Georgia National Fair and was wowed by the looks. The lady there told me they were made in Solingen, Germany. I ordered an Asian cleaver and an offset bread knife. The knives I received were not put together well. The tang was all messed up on the cleaver and the handles were very shoddy on both. Ive seen knives half this price with handles that were seamless. There were also stains on the steel of the bread knife that would not come off. The manager contacted me and told me he would replace them. I was hesitant because he told me they were German steel. Wooden handles hand laid and shaped in China. He didnt say whether the blades were made in Germany or not so I assume the steel is made there and everything else is done in China. I wasnt happy that I was deceived about this. I think you should be up front. I dont mind buying Chinese products if they are made well but the fact that they were insecure enough to try and hide this was another red flag. He also told me that since much of the shaping and work is done by hand that there are always variations. I dont see hand made knives with handles like this on the market unless they are made by some knock-off company. Frankly, thats my impression of Rhineland after this experience. The manager did tell me he had never seen that happen before but, again, I was skeptical. I received my new knives and although they were better they still looked like there was some wood filler put in gaps where the wood did not fit seamlessly with the blades. I felt like my knives might look like the ones they first sent me within a year or so and so I sent them back for a full refund. Its too bad because I havent found an Asian cleaver like the one they have anywhere else. I really wanted to like these knives but I just couldnt.
Awesome knifes, great feel and balance. Ive been cooking and cutting for 25 years and I love the feel and look
I have watched these knives for a couple of years now, my Cutco set has been extremely good however, this knife set is remarkably better. The feel and quality seem over the top. The feel alone is what sold me. The balance of the knives in your hand is second to none. They may not be the professional chef choice (I dont know) but these are awesome knives. Buy one steak knife and try it for a month or so, you will buy the full set. Thanks Girardo Gonzalez for your help and generosity.
The best set of knife that I have ever owned. Great customer service, highly recomended
Top-notch quality I am very particular about my knives as cooking is one of my passions this is the best set I have ever owned appearance wise and quality thank youMike Evans.
I bought a pocket knife from Rhineland in April as a gift for my husband. A screw came loose. We took it to their Melbourne location. They didn’t have any replacement screws. So they gave him a brand new knife. They really stand behind their products
I dropped mine on my tile floor and broke in half..
Warranty