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Discount Tire
7649 US-64, Memphis, TN 38133, United States
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Discount Tire
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Br
Review №1

I had a nail in my passenger back tire and called with the size of what tires I have p215/50r17, I was quoted $130. When I got there and gave my info he told me I have the wrong size tires for the make and model of my vehicle. He said I needed the P215/55R17. As you can see in the photos the first one is the new tire that they put on and the 2nd one is my normal old tire. See any difference? Nope, I dont either. But I definitely paid $203 for a bigger tire that I definitely dont have. They definitely pulled one over on me, I guess because I am a woman they figure I am completely oblivious to cars and tires. I will not be purchasing anymore tires from them. This is why its so hard for people to trust shops anymore. All they want is your money. I wish I could get a refund of the difference of the the tire they put on.

D.
Review №2

The staff there is great!! So friendly and you can tell they all take pride in their work. So happy I found the Bartlett store.

Zm
Review №3

When you come early and you’ve sent an appointment, it’s so much better

Ro
Review №4

Easily the best Tire shop in Memphis. Ive used the Hwy 64 location and the Fischer Steel Rd location and they have consistently had the best prices and extremely fast, efficient service.

Te
Review №5

I showed up a day early for my appointment to get my tires rotated and get a TPMS sensor replaced. They worked me in and they had me out in about an hour. Can’t complain too much about that. Their service is always excellent and I highly recommend.

Ch
Review №6

We were traveling and hit something in the road about 50 miles east of Memphis. It not only blew the tire but also punched a huge hole in the rim. After an unproductive call to the dealership I spoke with CJ at discount tire. He determined the rim and tire and set it aside because it was the only one that would fit the lug pattern. Everyone at discount tire was extremely helpful and friendly. They had us out and back on the road in 90 minutes. Great experience. Wish I could give them 6 stars.

To
Review №7

Went in to get a set of tires and everyone there was so friendly and professional. It was really busy when I went. I was told there was an hour and a half wait and they were true to their word. I was pleased and happy with my new tires. I will definitely be going back for my tire needs.😊

Cr
Review №8

These guys work hard and fast, and even in the heat, they are still so polite and friendly, and they remain playful and positive towards each other. The young men working in the bays deserve way more credit than they’re given. I highly recommend buying tires here and having them mounted.

Ti
Review №9

Awesome! Always on time when you get an appointment. Ive never been unsatisfied with my service.

An
Review №10

Brought my car in to be looked due to slow leek in driver side back tire. I was a walk in came in at 9:37 it’s 11:10 my car still hasn’t been looked out. I asked several times where am I on the list Cory told me I’m number 3 I have watched more than three cars come and go??? The text check in that lets you know where you are at does no good see photos. I’m just saying it’s better to have an appointment because you never know when you are next. Unsatisfactory!

Ro
Review №11

These guys are legit, and fast. No one in the city is beating their road hazard warranty.

Ph
Review №12

I never never leave reviews, but today I experienced such outstanding customer service at Discount Tires on Stage Road that I must leave a 5 star review. It was so refreshing. I left a flat tire at Firestone on Brunswick yesterday and agreed to pay $32 to have it fixed. When I did not get the phone call today to pick up the tire, I phoned them about 2 pm and they had not fixed my tire, and said that there were 5 jobs ahead of my repair. I told them to forget about fixing it, and I picked it up about an hour later. I took it straight to Discount Tire and they repaired my tire and rotated my tires absolutely free in about an hour. Now that is excellent service! Thanks!

Sh
Review №13

I call, ask for two tires, tires get ordered and once I arrive less than 40 minutes later Im driving away very satisfied. Grayson rocks!

Br
Review №14

Went into this place by chance because it was close and I needed a simple stem replacement. I honestly thought I would get shot an outrageous price so I would just leave as the place was very busy. And have had that type of treatment from the same business on germantown pky.Not only did Jon take the time to squeeze me and my little problem in, he also found out that I had a screw in my tire and he plugged it for me. And then on top of everything else he charged me nothing.Which impressed me to the point of letting everyone know that these people can be trusted. And even if the next tires I buy are more expensive at discount tire on hwy 64 I will be doing business with them.Thanks Jon. they dont make them like you anymore.

Wi
Review №15

Let me tell yall, these youngin at this location are the 🐏s they so fast and took of some wheel key locks not even dodge my dealership couldnt do...... I HIGHLY RECOMMEND THIS PLACE

Le
Review №16

Good price and Good customer service 👍

Do
Review №17

Impeccable service! My initial encounter was with Travis via phone. He was so very friendly and professional. He answered all of my questions. Jackson, Chris and CJ delivered absolutely amazing customer service. They were all very professional and friendly. My car was repaired in a timely manner and the cost was very reasonable. Every aspect of my experience at Discount Tire was terrific! Best team in town!!!

Yo
Review №18

Went here to buy a tire rim for my 2013 Mazda 3. After calling before I came, I was still not simply sold a tire rim so I could go to a tire shop have my tire replaced in a timely manner. Instead I’ve been placed on a waiting list and have waited over an hour just for them to check me out and still not start on my car. I had a simple flat tire. It took early 2hours to get a flat changed here. And the employees had very bad attitudes about the wait time; the only response was yeah we’re slow sarcastically

Ja
Review №19

Would not recommend this place. The assistant manager Jason Thompson was very rude and decided to raise his voice at my mother because she inquired about a tire that was supposed to be ordered earlier in the week. He did not carry out the duties of job nor did he display proper people skills. STAY AWAY FROM THIS PLACE!!!

Al
Review №20

2hr service, overall they do a pretty good job rebalance and replacement

Ch
Review №21

Don’t go unless you want to be treated rudely! Worker Jason decided it was a great idea to SCREAM at my elderly mom! What a way to treat your customers who have been supportive.

Na
Review №22

Excellent everything! Never in my life have I experienced such caring customer service! We had a snow storm here in Memphis, and I had a flat due to a nail. They plugged my tire as a courtesy! My future business will forever come with a generous tip!

Ms
Review №23

They put brand new tires on my Rogue that have these bright red and yellow dots on them... I called them and was told thats how the tires come... well I didnt see no colored dots on anyone elses vehicle. I think these are samples... I paid to much money for connect the dot tires... never again. its October 19, 2020 just a update that these dots are still on my Rogue... they are not disappearing.. horrible customer service

Ch
Review №24

Was stranded on a trip with nail in sidewall day after Christmas. Able to find a unique size tire at a location a few hours away. Limped there and they replaced tire in less than an hour and had best price anywhere. Thanks to Tim for great service! Have used them in the past and definitely using them in the future.

Ja
Review №25

Jason Thompson is the rudest employee ever! He should not be allowed to serve customers! The horrible attitude he displayed today when questioned about why he did not follow up on a job was disgusting. My mother and I have spent thousands of dollars at this tire shop and for her to be disrespected and yelled at today is unacceptable. This company will never receive another dime from me.

As
Review №26

The assistant manager Jason is COMPLETELY unprofessional!!!! Screaming at a customer? Especially a customer that has spent hundreds of dollars at your store? Completely unacceptable and we will not stand for disrespect of any kind.

Bi
Review №27

Would recommend anyone to visit these people. Their service is excellent and you get what you pay for! The staff is friendly and very attentive to the customer. Fast service especially after work hours!!! Thanks

Aa
Review №28

Very professional and fast staff! Would recommend to anyone looking to do anything with tires.

Tr
Review №29

Quoted 450$ more in person than what they quote online with install and tax

Mi
Review №30

Had to come in to get a tire replaced on my wifes car. She had a warranty on her tires. These guys took care of the job very quickly. Knowledgeable sales staff and clean facility. Keep up the great job!

Er
Review №31

My go to for tires now since the first time I went a few years ago they actually give you good options and various price ranges along with great customer service.

Ki
Review №32

Attentive and knowledgeable. Excellent customer service from checking air to rotating tires.

Pa
Review №33

I love this place and the service they offer. I have never had a bad experience. I bought a full set of tires 2 years ago and back in July or August of 2020 I hit a pot hole on these terrible Memphis Streets that cause a bubble in my tire. Today I I took my car in for a rotation and tire pressure check and the tire with the bubble was replaced free of charge.

pa
Review №34

Outstanding service. Worth the rather long wait.

Vi
Review №35

Had to wait but the service was good.

Ja
Review №36

Extremely friendly staff who are willing to help with any tire related problems you might have. My rotation and balance was out in 15 minutes. They also beat other tire places in price! Free coffee and water as well.

St
Review №37

Got me in and out in about 30 minutes. Great service!!!

Ad
Review №38

Actually, it great place for tires. Customer service is really good. Discount Tire are fast.I had a blown tire. They could not find the original size, but they found a great alternate for a small price which is part of the damage warranty.Overall, great job. Especially in this Covid-19 pandemic.

SG
Review №39

Outstanding service! Couldnt have asked for better treatment being in a bind while traveling through town. They fixed me up at a very reasonable price. I definitely recommend them.

Da
Review №40

I just bought 4 tires from George. My first encounter was pleasant and professional. He gave me a eta of an hour on when my car would be ready and I thought it was unrealistic. I decided to leave and sure enough before the hour was up he gave me a call and my car was ready. Theyre not standing around talking about the game last night, they where working to get everybody back to their every day lives. I highly recommend George and Discount Tire!

Qa
Review №41

A+ to the sales person but the technicians needs further training. Left Tire goo all over my seat, door and steering wheel. Check out the pics, had him clean but the technician used non-leather wipes which could damage my car so I asked him to stop... “I’ll take care of it myself”.

Na
Review №42

We were in Arlington, TN for my nieces funeral on Friday, 12/11. On 12/10, we had a flat on the interstate heading back to the hotel from my brothers house. We changed the tire, hoping to take it to get fixed this morning before going to the funeral. Got to Discount Tires, they weren’t able to fix it. They offered to sell me 1 tire....but, we are from Florida and do quite a bit of traveling to Tennessee. The young man said Michelin had a sale on tires, so we purchased 4 new tires and along with $70 rebate, he gave us senior discount. Said it would take about 45 minutes which still gave us enough time to get to the church. But, we weren’t in there probably 15/20 minutes and our car was ready to go! He had 4 guys working on it. We appreciate your service. We have bought from Discount Tires before in Katy, TX. I like they are nationwide.

Su
Review №43

2nd vehicle in 2nd set of tires..they take care if you..germantown pkwy and stage rd location

Ro
Review №44

Brought a set of tires for my car. If your looking for a good set of tires this the place. Discount Tire Hwy 64.

vi
Review №45

Don’t go! Waited in line at least 15min without any acknowledgement so I finally left. I can imagine how long the service would have taken.

Sh
Review №46

I waited for 20 mins. To get my tirer pressure checked, finally I left.

An
Review №47

I been looking for a new set of tires for my SUV and after looking online prices by many different retailers. I find what I was looking for with a affordable price...

Jo
Review №48

My aunt had a TERRIBLE experience with Jason Thompson. Extremely unprofessional and really had the NERVE to yell at a woman because HE COULDNT DO HIS JOB!!! If i could give 0 stars I would.

Ca
Review №49

Friendly staff, no long waits . Had me 2 tires on and off I went in 15 mins. My husband just purchased 5 for his truck with rims, they are very nice. Hes happy .

Ge
Review №50

Very helpful and fast. Paid $800 for 4 Michelin tires for my Nissan Rogue and I declined the $100 extra warranty offer. I was able to stay in my car the whole time after I went inside and paid.

R
Review №51

These guys are the best in the business! Best pricing, knowledgeable, professional, friendly. Just overall on top of it! They steered me into some great tires. Returning customer for life.

To
Review №52

I absolutely love going to Discount Tire!!! They have wonderful customer service!!!

Ro
Review №53

I paid 1,0097.00 for 4 tires.i was told they had six in stock.when my car was put on rack.they only had two.i was told the other two would b in the store within 1and half hour.been home for four hours.no one have contacted me.

TG
Review №54

Always great service and reasonable prices.

Sa
Review №55

Always taken care of when I come here. The staff on Highway 64 are pleasant,, and very efficient.

St
Review №56

Not so good...waited over 3 hours....they put the wrong size tires on. Only reason I dont give it a one star is because they are usually punctual. And they are always friendly.

Wi
Review №57

Great place. Got my tire plugged for free! Took only about 40 minutes and now its fixed. Best experience of 2020

Cr
Review №58

Great service. Didnt have to leave the car. A bit held up since the blizzard.

Ka
Review №59

Excellent service and good prices.

lo
Review №60

No worries! Pulled in for a rotation and balance, Free of charge! 🤗 Staff friendly and my dog was welcome to a short wait with me! 🐕🐕

La
Review №61

Terrible service from Jason. He was disrespectful and rude to my mother.

Du
Review №62

The guys at discount tire will get you fixed up with fast and friendly service everytime. I wont use anybody else for tire related services.

Ad
Review №63

The wait times are much longer than tell you. Waited 3.5 hours for the free tire rotation. Could have found a better way to waste a Monday.

Ke
Review №64

Techs appear to air up tires to spec BEFORE mounting on car. A 4000 pound car will easily add 3 psi making tires over inflated

ll
Review №65

Superb Service and professionalism. I was a unscheduled walk-in late in the afternoon and they mounted and installed 4 new tires in less than 30 minutes. Totally Awesome!

Wi
Review №66

I am always impressed by the selection of tires and the service they provide. Additionally they have an agreement with a bank to provide zero interest for 6 months, an easy decision every time I need tires.

CA
Review №67

Was very impressed with this location and the staff. They were friendly and had outgoing personalities. I loved the curbside service and it was cool being inside my car watching them all work. Definitely recommend them . Very good deals and I will be back for sure :)

De
Review №68

Always impressed with these guys. Professional, and Integrity is important to the staff. I will gladly return.

Te
Review №69

The service and staff were nice, and they work quickly even on busy days. I would recommend .

yo
Review №70

I had purchased a set of tires at a different tire shop and had a lot of wobbles and vibrations on the steering wheel during highway speeds. The shop that i purchased the tires from balanced the wheels/tires three different times with no luck with the wobbles and vibrations. So i decided to take my vehicle to discount tire on US64 hoping to get my wheels and tires balanced properly. Didnt have an appointment but was in and out in less than 40 minutes. Took the vehicle for a drive on the interstate right after and guess what? No more shakes or vibrations on the steering wheel! I will be going no where else but here in the future. Thank you guys so much, i really appreciate it.

Da
Review №71

Thanks for a great job done

We
Review №72

Waited over 30 minutes to find out they do not have my size tire.

Ta
Review №73

So the manager hollers and screams at the customer upon HIS error…I wish I could have given NO STAR!

Ai
Review №74

Good service. The inventory was inaccurate but they fixed the issue.

In
Review №75

This location always provide great customer service with accuracy and speed. They have been maintaining the tires on my vehicle for several years.

Jo
Review №76

Mike came out to the parking lot when I pulled in! (Excellent customer recognition and greeting) He examined my flat tire in the trunk and showed me exactly where and how and why ut had to be replaced and gave me the price for the brand I asked for (Michelin).I highly recommend this tire store.

Sa
Review №77

I came on here feeling like a great person for going out of my way to write a good review and I see they dont need it! Amazing service! A joy to deal with! :)

Je
Review №78

Took good care of me, excellent service

Et
Review №79

Dont try to get a air check. They ignore you. I been to several Discount tires in the past and treated way better. Sad

Ba
Review №80

Bought 4 new tires, picked up a nail, went to get it fixed and was told to buy road Hazzard for 17.00 ea. Refused to fix the tire unless I did

Bi
Review №81

Easy online appt process. Had me in and out in an hour.

Di
Review №82

Came right out and assisted us. Purchased tires good price and great service. Highly recommend

Wi
Review №83

Always prompt curtious service. Best tire prices in town and they will price match any offer for the exact tires at another location. Thanks to Dalton AND BOTH CORYs!

Bi
Review №84

If I could give this place zero stars I would!This company refuses to honor its life time balance that’s promoted with tire sales.As of now I’ve been to two of its locations located here in Memphis Tn with the same awful response that something is wrong with my tires.I’ve tried to explain to these techs, Supervisors that if a tire isn’t purchased at the same time as the others that of course the tread depth would be different.Also to include these techs have no clue how to do a proper balance. From the service i received my wheel weights fell off as they rolled my car out of the repair bay. And sadly that’s not the worst part after inspection of the wheels I found old wheel weights still on my cars rims! After a brief talk with the supervisor he claimed they do this to save material! What a shame! Conning people for absolutely no reason at all. So from my experience stay away from this place! I’m a trucker and I know all to well about tires. My life depends on them!

Am
Review №85

Always really quick service, super nice staff. Id call them the Chick-fil-A of tire businesses. Great prices, too.

ri
Review №86

Good quality service

Ad
Review №87

Everyone was super nice. Very informative and got me taken care of quickly. Now actually putting my tires on took a couple hours but they kept apologizing and thanking me for my patience. Luckily I had nothing better to do so it wasnt a problem.

Ka
Review №88

The staff was very nice and helpful. They also offer free air for low tires. Thank you for the fast, wonderful service!

C
Review №89

What an amazing business. I am from out of town and had new tires put on before I made the trip. The whole time I was getting a vibration in the front and back of the vehicle. I took it to a dealership and they said everything looked fine and the balance on the tires was fine. They said it could be a defective tire but no way to tell. I had to pay 50 dollars for them to tell me what it could be and didn’t fix the problem. I took it to this Discount Tire and spoke with Andy. He told me he will do his best to figure out what’s wrong especially since I didn’t have these problems before the new tires and the truck is pretty new. He took all of the tires off and checked them and determined two tires were defective. I asked what I needed to do since I’m from out of town and had none of the receipts or anything from the new tires. He said that he would take care of contacting Toyo and get the tires switched out at no charge. This is my first time going to a discount tire and I have to say I will be going back in the future. I will also recommend them to any of my friends. They were so helpful.

Br
Review №90

The Service reps are super knowledgeable, very professional and provided excellent service! I asked for particular tires that were not on site. They had tires delivered and installed within the estimated time and let me know when my vehicle was ready. When I arrived a rep was ready and waiting for me with my keys, I had not dealt with the gentleman during purchase - but he very courteously was ready to get my vehicle to me. The service provided for both my vehicle and my wifes has been exceptional since this location opened. It is truly a great model for all businesses - the work ethic and attitude is just fantastic! Very Very pleased customer!

Ma
Review №91

Always great service, great prices and great tires.

Pa
Review №92

Excellent customer service and quick turn around!

Ce
Review №93

Fast service but pay attention to what they are doing.

Mi
Review №94

This location was amazing. I had a slow leaking tire. They took the tire off, soaked it, clean the rim, sealed the tire and replaced the tire back on my vehicle for FREE. I couldnt ask for better service. #oneofthebestserviceever.

sk
Review №95

I own a landscape company, so tires are constantly being run through fast. We have purchased 5 sets of tires at the bartlett location in the past few years and they never disappoint! The management at this store should be commended.

St
Review №96

Fast service. Friendly. Great price on a set of tires. Have told others about them and will continue to send them business.

Ky
Review №97

The employees here are really nice. They have quick fast friendly service unless otherwise busy which they usually are but the way is still not long. I highly recommend this place over other places the warranty here is great

Th
Review №98

Helpful and quick service.

Mi
Review №99

It was my first time doing business them and Iove the experience of it. 👍

Ra
Review №100

Great customer service. In and out

Information
37 Photos
100 Comments
4.7 Rating
  • Address:7649 US-64, Memphis, TN 38133, United States
  • Site:https://discounttire.com/store/tn/memphis/s/2077?y_source=1_MTU0MTY0OTEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 901-930-0310
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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