The equipment was delivered 6 hours late. I had to call twice to get an update that the equipment was having technical issues and was still parked at the company’s lot. Once it was delivered i was told that it seemed to be working properly and there also a tech that was sent out to do an overview. The original delivery driver had the machine stop on him. The machine stopped on us multiple times while I was 30+’ in the air! It kept saying we needed to contact someone for service. We had to constantly shut it down by pushing the stop buttons to reset the system. After about 3-4 times of resetting it it’d then move enough so I could come down. The pick up date was supposed to be Sat Oct 23rd but I received a call out of the blue this morning at approx 9:45am that they were at the property to pick up the machine. I had zero heads up and had to leave the office to meet them. This has been one of the worst experiences renting equipment from anywhere. I was told that I’d at least get the delivery and pickup fees waived but at this point I also deserve a discount on the equipment itself due to it not working properly during my renting period.

Great group of people here, everyone was very friendly and helpful! Quick delivery and workers gladly help you back up

Good customer service and no problems with the rental.

My dealing w/ U.Rntl was fine . Ms. Cat @ the riverside help me with all questions. She was quite nice.

Very easy rental.

Thanks for exceptional, professional and courteous service.

Professional, friendly, timely.

Great service

Great customer service.