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Cycle Gear
6343 Summer Ave, Memphis, TN 38134, United States
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Cycle Gear
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Ma
Review №1

I came in pretty late and needed a new helmet and jacket. Blake helped me find a great helmet and jacket. I was impressed because he didnt care I came in late. He seemed happy to help me stay safe.

Ch
Review №2

Top notch folks here. The young dude there o this past Sunday did a great job explaining things and was very helpful and informative. Not only helped me with my current purchase but helped me make better informed decisions for when I’m ready to add Bluetooth audio to my riding experience.

Ma
Review №3

Much wider selection of gear than any other local shop. Very friendly and knowledgeable sales staff. Every suggestion was spot on and every question I had was answered. Felt like as a new rider I was being taken care of

Wa
Review №4

The entire crew here takes the time to help you and not just sell you.Brought in a front wheel to have the tire changed.Quick service with great attention to detail.Excellent selections of riding gear.

Ha
Review №5

I’ve shopped at this specific Cycle Gear location during the past decade. For purchasing ATGATT articles for maintaining rider safety.Employees courtesy and knowledgeable professionalism is very apparent and tailored to your interest / needs. Customer care and service is always their priority! Quality along with value for dollar spent is also present.

Or
Review №6

It was an AWESOME buying experience! Eric Teed and the crew welcomed me in and made me part of the family. I was nervous at first but it felt like I was buying a Motorcycle from my Big Brother! I will definitely recommend!!!!!

Pa
Review №7

Memphis Cycle Gear is the place to go for your motorcycle needs. Brian and Blake ste there to help and do a great job.

Ge
Review №8

This was my first stop at cycle gear and, I was blown away by the selection of gear and a accessories. The staff was super friendly and really new there stuff. I give cycle gear of Memphis 10 stars. I will be back. Thanks so much cycle gear!!!……….

sa
Review №9

I was nervous about going in because I know nothing about trying to find the right helmet. But I went to the front and immediately someone asked if I needed any help, and when I explained what I needed, they took me straight to the helmet racks and started going over stuff with me. They didn’t try to sell me the most expensive or what was impractical. They recommended something that would keep me safe but not break my wallet since I would only be using it maybe 5-10 times a year.I would recommend them in a heartbeat and I plan on going there for all of my gear.

Br
Review №10

Great place to get what you need and the employees are more than helpful. If youre new like i am dont be afraid to ask a question they dont judge.

C
Review №11

So much inventory to choose from, amazingly friendly staff (slightly overbearing, but friendly all the same) great customer service.Price points were a bit of a stretch, but still a fun store that has more to offer than most competitors.Definitely gonna be back.

Be
Review №12

Went in for a Honda air filter (27.00) The young man behind the counter took it upon himself to upscale me to an 80.00 air filter. Did not appreciate the sales tactics commission or not. Will not be back.

Mr
Review №13

It was great. Great customer service.

mi
Review №14

Excellent place for riders I bought a pair of pants i like owner was very straight forward with advices like the guy

Ro
Review №15

I have been in the motorcycle business for 30 years. I know what good customer service looks like. I have been doing business with this Cycle Gear location since it first opened, onand I can tell you that these guys get it right! The staff is knowledgeable, friendly, and helpful. The products they carry are high quality at a great price. If you ride, you need to visit Cycle Gear! If I could give more than 5 stars, I would!

dw
Review №16

The salesman was polite and professional, showed me the difference in Bluetooths, and installed the one I liked.

St
Review №17

CG has what I need and the staff always help and are knowledgeable.

CB
Review №18

Austin was knowledgeable and helpful setting up and installing my Cardo Bold.

Ir
Review №19

Very helpful, and friendly staff will come again!

Mi
Review №20

The guys were a big help in picking out my helmet. I did realize afterward that I didn’t receive my freebie with my purchase during “Helmet week” but I’m sure I’ll live without.

Ma
Review №21

Very helpful and knowledgeable staff every time I visited.

wa
Review №22

Amazing place to shop for a cycle gear. Amazing prices and the staff is very helpful. 10 out of 10 would recommend

Sa
Review №23

Employees were extremely helpful in helping me find the perfect moto jacket during my visit and were kind. Excellent place to shop!

St
Review №24

Love this store! Brian is the best! He knows every thing there is to know about bikes and gear. If you ever need anything go in and ask for Brian. I promise you will not be disappointed!

su
Review №25

Cycle Gear Vernon Ct. Has a great staff, and have always taken care of my Moto. needs, any issues with the products they represent are addressed professionally, with The Customer in mind Thanks!!!!

St
Review №26

My husband visited this store with hopes of purchasing a helmet for his new toy. He walked in and was never greeted nor acknowledged. There was 1 other customer in the store who was checking out. After she exited, the 2 men working actually walked in the back and never returned. Needless to say he decided to take his business elsewhere. Its really sad. This is why so many consumers have decided to online shop. Poor customer service will be the reason a lot of businesses fail this year. Do better!

La
Review №27

The person working was very helpful and immediately asked if I needed help

JA
Review №28

Big Phat Awesome . had multiple store locations go above and beyond to help me and stay on course Little Rock, Memphis and New Jersey. yall are what a top notch company should be.thank you

An
Review №29

My new favorite place to gear up. Best selection of everything you need. Friendly and helpful staff.

TG
Review №30

Aldo here at my Memphis TN store took great care of me picking out a nice fullface helmet and riding gloves. All the crew were very friendly and knowledgeable.

Br
Review №31

I live in Jonesboro, Ar and I will drive the hour and a half to goto this store. Brian is a wonderful manager who isnt afraid to tell you whats good and what isnt. Aldo and Blake are great guys working the counter. Always get top notch service here.

mi
Review №32

Awesome store aldo is the man hooked me up with the perfect tires for my heavy cruiser

Ro
Review №33

Always a great experience with Cycle Gear. Outstanding customer service by Sara, knowledgeable about the products and willingness to show the features and downsides of each one while I decided. Ill be a return customer.

Si
Review №34

Disappointed, small store and small selection. Plenty of fall and winter stuff but during summer time. Keep shopping on line with this retailer.

Bu
Review №35

Always get great service!

Je
Review №36

It was better than expected. The employee was helpful and friendly and showed me the parts and tools I asked about. If she wasnt sure she checked the system for me happily and didnt act as if I was inconveniencing her even though it was close to closing time. The prices werent outrageous. I will definitely be returning if I need any parts in the future.

Ch
Review №37

New to the quad world and got my gear from here. Everyones very cool and helpful

PA
Review №38

Amazing customer service. Representatives were understanding and cooperative.

Ji
Review №39

I love this place!!!!!! I was there when one of the people that left a negative review was there. Dont listen to them. They are just people that are mad that they were asked to wear a mask. I watched him yell at a a young lady just because he wanted to be macho about masks. These people actually care more about the motorcycle community than they do sales. They have never let me down

Pi
Review №40

Awesome people. Very knowledgeable. I tried to stump Brian on helmets but he knows his stuff!

Da
Review №41

Brian always helps my wife and I. He came out and showed us how to check the oil level in our bike even when we were not buying anything. The store is awesome but the people that work there are what make it fantastic.

Ha
Review №42

Good place to get parts helmets and any accessories for your motorcycle.

Fr
Review №43

Very nice store with helpful staff

My
Review №44

Here weekly. Nice employees.

J
Review №45

Very friendly staff and will help you with anything in the store. You can try on helmets and they really make sure you are comfortable with the fit before you buy it. They check prices for you as far as sales go, with no issues. Very informative of what they sale and where its located at in the store. Prices seem average of the market. Staff seems honest regarding their products they sale as well. Good selection of moto gear. The only down side I would say, if they have a product and they discontinue it, then you cant get parts for it, example a helmet. If they dont have what you want in stock, they will look it up and see of they can order it for you. They work hard to make sure you get what you are asking for if possible. Check them out for your moto gear.

Jo
Review №46

They were fast friendly and courteous.

Jo
Review №47

Decent selection, good advice, nice staff.

Mi
Review №48

Not very helpful. I went there to get a new helmet. If your not looking for a full face dont bother stopping there.

Ea
Review №49

Friendly and helpful staff always.

Jo
Review №50

The staff here are truly top notch and provide excellent customer service. I started shopping here after buying my first bike and the staff have provided tremendous guidance in buying the necessary gear that goes with riding. They never try to upsell me but rather they have guided me in finding the gear that fits my bike and riding style. I also do all of my tire changes through Cycle Gear. Finally there is one employee there named Brian who does all of his own maintenance on his 4 or 5 bikes all of which are European brands, and he has given me invaluable technical help and advice on repairs for my BMW R1200C.

St
Review №51

Great customer service

Mo
Review №52

They would not honor my 10% coupon because the item was already 20% off. Really? It says on the email it is valid on clearance items SMH, sad. Employees tow the company line a little too hard for my taste. Losing a customer over $7 I hope it was worth it. Keep training your employees to be jerks🏍🙅‍♀️

Ma
Review №53

Very nice 👌👍

Ne
Review №54

Great staff and will be back.

Gr
Review №55

Excellent customer service on the phone and in person. They are knowledgeable about their stock. Ive had half a dozen tires mounted here quickly. Good selection of helmets and good selection of their own in-house brands. Limited selection of other brands, but they can order what they dont have in store.

Ca
Review №56

Amazing. Sam The manager in the front desk was kind and very knowledgeable, I get answers to all my questions I will recommend this place to all my friends, I am new on riding motorbikes.After few days i was there with a friend and the Costumer service was even better. All the people in this store is incredible

Ra
Review №57

Really good selection, and extremely helpful staff. Grabbed a jacket that was on sale, reasonable price and Im loving it so far. Needed something for warm weather riding, and the staff member guided me through the pros and cons of each of their jackets. Will be back again for a new visor to replaced my old scratched one. If youre looking for a helmet, one can be found to suit almost any budget here!

Ri
Review №58

Great customer service, answered all my questions and good prices on sale items.

JD
Review №59

Nice place nice people but didnt have everything I needed when I needed it

Vi
Review №60

The staff is very helpful and friendly. Limited stock on items only downfall.

va
Review №61

You will get all your bike gear here. They have a great collection of gear and all major brands. If you dont find anything in store, they can order it for you in store and you can collect it later. You can also place orders online and pick it up from the store. Buying some of the gear, it is recommended to try it and no better store than thisHighly recommend it and will come again.

Te
Review №62

Too high for me unfriendly people will not go again

Ja
Review №63

This is a great place to get gear for motorcycle needs. It is wonderful that you can talk to the staff anytime you have questions and they will make recommendations based on your riding style. They have every kind of riding style in stock. They carry tires and parts as well. I find that if they don’t have my size they can order it and have it in in just a few days. They have a bike night where they offer food and drinks and you can wander around the store I will. Sam there is above and beyond customer service and will be happy to help you with expert advice

St
Review №64

The STAFF here kicks ASS, very helpful and knowledgeable about their products!!!! I will be coming back for more stuff in the future!!!!

Jo
Review №65

Very helpful staff. Very attentive and knowledgeable, without being pushy or invasive. Good selection of items, and sizes. I live halfway between Memphis and little rock, and come to the Memphis store every time.

Ja
Review №66

Wonderful people working here.Attentive, knowledgeable and patient.

En
Review №67

Fantastic staff there. Brian was super helpful. Love the monthly events, great to meet other riders. Highly recommend checking Cycle Gear first for all your riding needs.

Je
Review №68

Staff is great . Always helpful. Always happy. Knowledgeable. Products are good quality. Prices less than dealer.

Al
Review №69

Ive lived in several cities in the country and shopped at Cycle Gear locations at every one. The crew at this location are the best! Ive been in there shopping a couple of times and they help when you want help and give you space when you need space. I never felt pressured and their advice is always sincere.

Dr
Review №70

New rider. Maybe 6 months now. Fiund out about cyclegear and that they were in Memphis. A fella helped me by the name of Sam. Cool guy, helped me with a smile on his face the whole time even though I couldnt make up my mind as Im new to all this. New riding boots and gloves. Thanks guys! Ill be back

Sc
Review №71

Awesome selection. They can order just about anything you want. Great sales running almost all the time. Ive bought 80% of my gear at Cycle Gear and highly recommend it. Very knowledgeable staff as well!

Re
Review №72

I found what I needed on my first visit to the store. Great prices, and a very friendly helpful staff.

Co
Review №73

Such a great store. Employees were very knowledgeable. We bought 2 helmets and bluetooth device for riding. They installed our devices and helped pair them with our phones. Will definitely go back for riding gear.

Si
Review №74

Really good customer service and atmosphere. They welcome you when you walk through the door and offer a great selection of equipment, gear, and anything else you need for riding and keeping it kept up.

Ha
Review №75

Have today had a second visit to our local Cycle Gear.Both times i have had the pleasure of dealing with Brian,the store manager.This visit had to do with searching out all-weather riding gear.Brian has loads of experience on the subject and is more than happy to share it with you .I walked out of there a few hundred dollars lighter but convinced that i have just the right gear.

Ya
Review №76

Great gear for serious motorcyclists. Lots of gear for dirt and ADV riding. Friendly staff and good prices.

to
Review №77

Love the store, they have a big selection and the staff was friendly and knowledgeable. I had issues with an LED headlight that we purchased about 10 months ago, Mike was more than happy to replace it free of charge. I do recommend this store.

Ni
Review №78

Great place to be! Great customer service and enjoy bike night there. Will always recommend.

Jo
Review №79

Very nice people will help you if they can

He
Review №80

Great products! Nice people!

Ea
Review №81

Nice place for motorcycle accessories. Helmets jackets boots. They also do tires and stuff.

Re
Review №82

Pretty cool place

Ch
Review №83

Great service.

Ve
Review №84

Bought a new helmet, gloves, & the stuff to change my oil with.

Ur
Review №85

Always fast, friendly service!

Ch
Review №86

They are as helpful as can be

Au
Review №87

Go here all the time for riding accessories! The staff is always friendly and helpful. Just ordered a tire a few days ago because my back tire picked up a nail. The road hazard warranty is definitely a plus (this tire was free). Will never use anyone else!

Ta
Review №88

Great customer service! Big selection!

Mi
Review №89

Great staff! Knowledgeable and helpful but not pushy. They are all riders too!Good selection of products in stock.

Ri
Review №90

Whenever I need an accessory for my Honda Shadow, I always look to see what Cycle Gear has to offer. From Electronics to riding gear, they have been especially helpful. The employees are always helpful, friendly, and very knowledgeable. Joseph usually takes care of our needs if he is working that day. Thank you Cycle Gear and Thank you Joseph.

Ve
Review №91

Love to shop here. Better prices and selection than local cycle shops. Great place to buy riding gear.

Br
Review №92

Love this store. Drove 45 mins to get there. Offers great selection for sport bike owners. By far the best store around here.

Kr
Review №93

Such friendly staff. My husband and i walked in here to get a helmet and they helped us find one and made sure that it fit good and was comfortable. Gave us great tips also. Only thing was we bought a helmet and gloves. Got home to realize that a fog spray had been added to my bill without me getting the product or wanting it. Check your receipt before you leave.Update, my husband contacted them about this and they were very friendly and fixed the issue right away.!

Ni
Review №94

Great staff very few relevant dirt bike parts or accessories

Mi
Review №95

Very friendly and knowledgeable staff. They always help me find what I need, even if its not in stock. Great prices and a wide selection of gear.

Ka
Review №96

Awesome place to shop. All the employees are great people to deal with.

j
Review №97

Walmart of motorcycle stuff!!! The staff is currently pretty awesome and they all ride. Great honest help and advice to offer. Mikey is especially cool and plays guitar.

Jo
Review №98

Had an issue with a battery I purchased (should have read the box), and the kind folks charged it up for me and didnt charge me a dime. Would recommend to friends and family for motorcycle gear and accessories, great staff and convenient hours.

Ni
Review №99

Amazing people, amazing service, amazing selection. Shopped for a whole lot more than I thought I would coming in and I regret nothing! XD

Mi
Review №100

Great stock and the employees were very helpful will be going back

Information
20 Photos
100 Comments
4.7 Rating
  • Address:6343 Summer Ave, Memphis, TN 38134, United States
  • Site:https://cyclegear.com/stores/cycle-gear-memphis-tennessee-store-74
  • Phone:+1 901-371-9692
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–5PM
  • Saturday:Closed
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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