Greeted promptly, great manners from Ron. The great efficiency from the service staff, really cannot say anything bad about Johnson’s Motors Menomonie service department at all. That’s one reasons that we return and buy vehicles from them. They are very,very, good. Keep up the great work guys.
Quick service, friendly workers that make me feel comfortable, and clean establishment. I will always choose this company while I am living in Menomonie. I do recommend this company to my friends and other individual who are have car related concerns.
My overall experience at the dealership was excellent . Craig is truly one of a kind and made the whole experience great. I’ve bought many vehicles over the years through different dealerships and always dreaded dealerships until now. Craig asked great questions and wrote everything down & he really listened to what I was looking for. I didn’t intend on buying a vehicle that day, I was still doing research & just wanted to learn more about the Terrain & Acadia & possibly take a test drive. Craig did such an excellent job at explaining all of the features and the differences between those two and a few of the others. During our test drive he took the time to point out important features & explained how the backup camera worked, etc. During my test drive I decided that the Terrain was the right vehicle for me thanks to Craig taking the time to ask questions, listen to me & explain to me how all of the features of the Terrain matched what I was looking for. From Craig to Grant to Lenny, everybody was wonderful & a pleasure to work with! You guys get an A+ in my book and I’ll definitely be a repeat customer!
Was ready when I arrived. Went over items to be fixed... completed on time and in order. Quick and easy service with a friendly smile and no pressure for any additional services. I like that....
It was done quickly and everyone was very nice
The guys at the service desk are friendly and competent and not overbearing with upselling extra services. My oil change was done quickly and they got me out of there in time to pick up my daughter from school as promised. Will continue to go back for future services. Thanks guys!
Our community is so fortunate to have the staff at JM of Menomonie helping out! And John Rendon has always been our go-to person for at least 25 years!!
As always, great job!
Freindly people work got done in time overall good experience
I keep coming back because of the excellent service I get here. Very professional, courteous, and always answers my questions that I have.
Had an oil change with an appointment. I was there about 20 minutes. Im more than satisfied.
This dealership and the employees are always friendly and very accommodating!
I was able to book an appointment about 2 hours before I needed service, which was very convenient. The staff was very kind and helpful and my vehicle was ready within half an hour. Wonderful service! I also really enjoyed the video of the inspection that was sent to me.
Awesome service. I had a video sent to my phone showing the inspection check. Definitely going back there for the future.
Very helpful and friendly staff took care of my vehicle maintenance but was disappointing that I dont get my vehicle detailed with a service as I have had that experience with other dealerships and it is fantastic to pick up your vehicle clean inside and out its sad that customers dont get that kinda special treatment anymore considering the amount of money the dealer makes off them Im afraid Ill likely choose a different dealer in Menomonie for service next time only because of this fact otherwise been happy with the service at johnson motors MHO
Very friendly staff and helpful with my concerns
I’ve purchased over ten new vehicles in my lifetime and my experience at Johnson Motors with Marcus Sand was hands down the best I’ve ever had. The sales manager and finance were great to work with too!Marcus was great about finding us a truck to meet our needs, answering questions, and very fair with pricing.He is always there if I have a question after the sale. He goes above and beyond. He has become our family vehicle salesman and we will always go to him.If you’re looking for someone who will help you find the vehicle you need and treat you like family through the entire process and after, go to Marcus!Our dog love Marcus too :)
Went well. Done when they said it would be.
So friendly and answered every question I had.
Excellent dealer.
Always greeted with a smile - and in todays world - that means a lot. :-)
Very helpful staff. Marcus was a good guy to work with. He was a fun guy to haggle with. I was happy with the price I got for my trade in and happy with the price of my new vehicle. I would be happy to work with them all again.
They are super helpful and gave me the best price for my trade in. They took care of everything and made the process of buying a new car super easy and helped me stay within the budget I had set. They made sure I had found the best vehicle for my needs at the best price. Would recommend to anyone looking to buy a new vehicle!
Awesome experience. Marcus Sand was extremely knowledgeable and helpful for us. He wasnt pushy and stayed in contact with us so we could find the right truck for us. Johnson motors went above and beyond to get us our truck as it came from New Richmond. Unlike other d ewwww dealerships I have dealt with, the price you see is the price you pay outside of the certified protective plans and gap insurance. Highly recommend!
Once again we are impressed with the professionalism and quality of service that we received from Ron, Jay and crew in the service department. They back their workmanship, go up and above expectations time and time again.We highly recommend Johnson Motors, both sales and service!
Always great service. The Service Advisors and Technicians are always available to answer my questions, make recommendations and meet my scheduling needs.
Always great service. Staff is so friendly and accommodating!
Very happy with my service visit
I have to say that I was really impressed with, Johnson Motors and the help I received looking for a new vehicle for myself. I worked with Marcus at the dealership and was treated with friendly and courteous help. They werent pushy at all ~which is the best part of all! Answered all my questions .They really helped me with finding exactly what I got, at the best price and benefits I received. They went above and beyond my expectations. I left there feeling extremely pleased with my choices I made and what I decided to get on my own! I love the fact that just because Im a women, they treated me with the same respect, theyd give any man. It was a pleasure working with you, Marcus and in future as well. Marcus stayed with me most of the time, while we waited for paperwork and what not. I will tell you that we sat and talked ~joked around, it made the time go by fast. So I actually had a lot of fun talking with him! Thanks again, Marus!
I have bought my last 4 vehicles from Johnson Motors and I can’t say enough good things about them! Jordan and Grant give the absolute best customer service I’ve ever received and I plan to make all of my future purchases with them! Thank you guys so much!And they have beat every dealership on new vehicle pricing and trade-in values! They also offer excellent extended warranty options! Any recalls or issues I’ve had they always get me in promptly and set me up with a nice loaner too! Again I can’t say enough good things about JOHNSON Motors!
Replacement of the broken right front wheel liner took less than estimated time and at an attractive price!Outstanding service, as usual for the Johnson Motors Service Department people!
Love everyone at Johnson Motors in Menomonie. Everyone is so friendly helpful not pushy which is my favorite part. Love getting my vehicles there.
I had to call the dealership as the fob on my new pickup went dead and I couldnt get in my pickup or start it. Ron in service helped me over the phone to get in and start it. When I arrived at the dealership, he took me to the parts desk where they put in the new battery and warrantied it. Ron then accompanied me to my truck to make sure it worked. Thank you Ron!!
Very professional and helpful. I appreciated the low key sales experience (no high pressure slick talking). They were very accommodating to include delivering the vehicle right to my driveway. Well done Johnson Motors of Menomonie!
Great Service!
Johnson Motors in Menomonie has always been my go to dealership, Marcus Sands helped me get my Acadia in 2016 and was an awesome salesman even when we decided to get a Ford truck in 2019. He gave me New Richmonds phone number and a salesman to work with. He even followed up to make sure I was being taken care of. Johnson Motors of Menomonie and Marcus are very professional and curtious. I highly recommend them.
We had a great experience buying a car from Johnson. Jordan was great to work with and wasn’t pushy or obnoxious at all, which I appreciate. He was super friendly and we appreciate him letting us sleep on it before pulling the trigger. The process was super easy and we couldn’t be happier!
Everyone we met was so friendly. They really made the entire buying experience enjoyable. It was definitely worth the the 3 hour drive. A special thanks to Jordan, Marcus, Nate and Paris!
I was from out of town and lined up the sale and came up to take delivery of the truck. Everyone was nice and there were no surprises, everything went just like I had discussed before arriving. I was in and out the door with my new truck in about a hour. Very good dealership.
Great service with short notice. Needed a tire mounted in late afternoon and they did it quick and reasonably priced.
I had a great experience and Johnson Motors. Marcus and Lenny were great to work with. Marcus was very down to earth and had a great sense of humor. Felt like I was talking to a friend instead of a high pressure salesperson. He was very understanding of what my needs were and was very accommodating. Thanks again!
I had my oil changed and tires rotated. In less than a 1/2 hour. Very kind and courteous! Highly recommend
One of the best car buying experiences we have had. We arrived to the vehicle we were purchasing already warmed up because it was cold. Jordyn and all the staff were very welcoming even though we had our three young kids with, were very friendly and great to work with and made the 1.5 drive completely worth it.
Had bought a used vehical here and had such a great experience with Lenny and Grant. If I needed anything at all, they would take great care of me!I recommend this car dealership to anyone who is looking for a great car new or used at a good price.Their service guys are great as well! If I needed something right away, they took care of it asap.
I stopped in on a Saturday and needed help from your service dept. and everyone was so helpful and kind. I was so impressed to be out the door with my needs met within an hour. Thank you Johnson Motors...Im a customer now!
I needed a few parts so I could make my trip back to Green Bay and Mark in parts was very helpful and got me on my way.Thanks so much for your help.Tim
The staff has gone above and beyond to provide me with EXCELLENT customer service! Thank you all not only for selling me my FAVORITE vehicle but also for your follow up in servicing it!!!
We were driving 40 miles to look at a vehicle. We spoke with Jess and told her we were on our way. She said great and that the car would be waiting for us when we got there. From what we understood, the car was on hold for us. We got there at the exact time we said we would. We walked in and the sales manager told us that the car sold. We did not get any phone call to turn around. Yet the car salesman was in the room with the people purchasing the vehicle. The couple wasnt there to look at that car. We were told they were here for another car but saw the vehicle that was on hold for us parked up front by the entry. A sales manger should have more integrity than that. A sales manager can tell a car salesman that the vehicle is on hold and the couple should wait. Not only did they waste our time but also the gas it took to drive out there. I personally do not like car shopping and this just made it much worse. We were so excited to finally be buying a reliable car only to be told they basically didnt care and didnt want our business. As we left out the door there was no attempt to keep our business. I have never been treated so badly at a car dealership and I think that says a lot. Im not even certain we care to deal with this chain of dealerships.
Every since I purchased my CTS from Johnson Motors in Menomonie a few years ago, I will continue doing all my business with them. Last year we purchased our second vehicle from them as well. The process of buying a vehicle in my experience has been so much more relaxed with them. They also have an excellent service department that has been great to work with. Currently I have 3 of my vehicles that I will only take to them. This year Im looking to purchase two more cars and Ill be going there again.
Very helpful and detailed. Service was outstanding.
At age 68, I have dealt with many car dealers and service centers. In fact, my father was a car salesman for over 20 years before he retired. Johnson Motors and their service department are without question the best I have ever encountered. They are knowledgeable and accommodating beyond reproach. Their personal and friendly approach with customers is so very refreshing and appreciated, especially in todays world where customer service seems to have greatly depreciated and workplace attitudes deteriorated as well. Thank you Johnson Motors for your great service!
They have always treated us and our family very well. I feel like we have always received solid advice on vehicles. I would highly recommend going to see Mark he is always a delight to work with despite my aversion to the whole car buying process. Mark made our experience driving from Madison, WI to Menomonie worth the effort!
Great place with friendly reps helping you choose the vehicle thats just right for you and your needs.
Overall I think the staff at JM does a great job. The service department gets you in and out and Ive never had them try to up-sell anything. If they find something wrong they bring it to my attention and give me multiple options when possible. Overall fair work done at a fair price.
Bought a used Duramax Silverado from here in preparation for moving west and hauling our 36ft travel trailer. Happy to say we now live in Arizona with no problems traveling with said truck and trailer. They stayed open after hours to complete the sale to which we were very appreciative of.
Staff are extremely friendly, very helpful, and knowledgeable. Mark was great to deal with when buying my new vehicle!! Thank you so much!
Pretty good service when buying my vehicle. Disappointed me when I had a window blow out of my truck the week of Thanksgiving and received little to no help with that issue.
Great first time experience!
Excellent service and outstanding communication. The service staff was very polite and accommodating. I would not hesitate to take my vehicle back to Johnson Motors in the future.
Their service department staff provide excellent customer service every time I visit. They take the time to explain the work that was performed and are always very courteous. Theyou for their best to get me back on the road as quickly as possible. I wouldnt take my car anywhere else for service.
Class act operation will do business again
Awesome service from Marcus
Very nice place & great people!! And a good number of extremely clean vehicles to look at!
I had an incredible first car buying experience. My Sales Rep was Christy Cunningham at the New Richmond location and she is amazing. I felt so welcome as soon as I walked in the door. She listened to everything I was looking for: my price range, desired features, car color, and towing capabilities. She was an awesome partner during the whole experience and never pressured me into any vehicle. I am beyond happy with my choice of a Chevy Traverse and I would definitely recommend Johnson Motors to anyone, especially partnering with Christy :)
We have been customers for quite a few years at Johnson Motors. We cant imagine buying a vehicle anywhere else. Every detail is well thought through and they do their best to accommodate the needs of their customers.
This morning I noticed something literally dragging underneath my car. I called them and was there in 10 minutes. They got me in and out within 15 minutes free of charge! ♡ I had never been there--they just happened to open before my preferred. It made my week. Turns out it was my air dam and they just cut it off for me as they couldnt pin it back up. Very friendly!
Mark and the staff at Johnson Motors went out of their way to assist with my new vehicle purchase. To me, this is the only place to purchase a vehicle from. Mark even stayed after hours to complete the transaction. He also listened to what I wanted in a vehicle and made sure the vehicles we looked at met, I should say exceeded, what I wanted. I also found everyone there extremely helpful and friendly. It feels like your dealing with family. I just wish I could give them more than 5 stars, they deserve a million. If youre looking for a vehicle, make this your first and only stop. They will take care of you and your needs.
I will never take a vehicle here again for a alignment!! Had the same vehicle in twice for a 4 wheel alignment and they told me everything was fine. I took it somewhere else after wearing two tires out in 19,000 miles and the alignment was off. Never again will I bring a vehicle here!!
The person I dealt with was very professional and helpful.
Jordan was very helpful in finding me a car that fit my needs with minimal mileage. Would definitely recommend Johnson Motors!!!
I went in for a simple update and on the way home I had to stop because I thought something was wrong with my front left wheel as it was making a terrible noise, I guess some head plate had been bent and it was rubbing on the rotor. Normally I have a very good experience but this one did not make me happy.
Had a great time buying a vehicle at Johnson Motors. My salesman Marcus was great.
Agreed with a salesman on the purchase of a vehicle over the phone after talking with him for a week. Told him give me 2 hours to get there and buy it. When I got there, the vehicle had been sold even though they had agreed on the sale.
Work done quickly and correctly. Also took care of another re-call of which I was not aware. Thanks.
Friendly staff, very helpful
We had heard very good things about Johnson Motors, and they just happened to have a vehicle on the lot with the feature combination we were interested in. We went not expecting to purchase anything, but to look at and test drive that vehicle thinking that maybe we would order one (finding a higher-trim Yukon XL with a bench seat is incredibly difficult) and drove off the lot with it.Would benefit from a better childrens area, but otherwise, was a nice facility. Staff were incredibly helpful and made the experience a very good one. It was pouring out and they brought the vehicle into the service bay so that we could spend some time looking over it and getting familiar with it. Allowed us to store our personal belongings (car seats, etc.) in the same area so that we werent constantly running outside in the rain. They also provided funds for lunch since we were there for a decent amount of time and had some down time after we made the decision to purchase (trade-in evaluation, new vehicle detailing, etc.)
Fast and thorough
I always feel welcome and part of the team. They are rated a 10 in my book.
We bought a used Buick from Mark. We had a great experience and will be back again.
I bought a brand new truck last year from Johnson Motors in Menominee and I dealt with Marcus Sand and I just want to start off by saying Marcus Sand is the only thing that Johnson Motors has going for them. Marcus Sand is an amazing salesman and truly cares about his customers and their thoughts and their feelings and he does his best to accommodate for his customers! Unfortunately I cannot say the same for the rest of the staff Johnson Motors!!! They just wants to take your money and once you leave the lot it isn’t there a problem. I experienced this first hand for once I left the lot I started having problems with my truck so I called Marcus Sand. He felt horrible and line up appointment for me so I could get my truck looked at. I told them they could keep my truck as long as they needed!!! I just wanted it to be fixed and I didn’t know what was wrong with it. When I took it to their service department to figured out what was wrong with my truck. The service manager Ron had my truck figured out even before seeing it. . Ron the service manager had told me nothing was wrong with my truck and that was normal for the brand new trucks. He acted like I didn’t know if thing anything about my truck and that i was wasting his time and I should just go on my merry way. I asked him if you would still look at it that something wasn’t right and they could take as much time as I needed to figure it out I just wanted it to work. So they looked at it and he call me within 12 hours saying that my truck is ready to go after I told him take your time I just want it fixed and working. I know more than left Menominee and made it 10 miles down 94 towards Eau Claire in my truck started acting up again so I took it to Marquart just outside of Eau Claire Wisconsin where they diagnose the problem within a half hour and told me that my injector wasn’t working properly and they would have to order the part and I would take a day or two. This happened a couple other times with Ron At Johnson motors in Menominee and Marquart ended up fixing the problem in the end. I would not recommend anybody to get a vehicle from any Johnson Motors at any dealership!!!! The owner was nice but told me that he did not see that I wasn’t satisfied so there was no point for me to keep going and trying to get my truck fixed at their dealership! So instead of trying to fix the problem he would rather sweep it under the rug and not deal with it!!! Drive the extra distance to go somewhere where you will be treated as if it was their vehicle they were working on. If you do decide to go to Johnson motors I highly recommend asking for Marcus Sand and nobody else I would not use their service department even if it was the last one in 1000 miles you’re better off going to Joe blow down the street to have your vehicle looked at!!!!!!!!!!!
Lenny is the best. I would not buy a vehicle anywhere else.
People work at Johnson Motor in Menomonie are very friendly, and they are very helpful and they do everything I ask them too do !!I m very happy what they do for me and it mean a lot too me !!
Mark Jansen is a great guy to work and will be the first one I contact when I am ready to buy again
Purchased a 2014 Equinox. Customer service awesome.... Marcus and Lenny were great answered all our guestions we had in a prompt manner... Helped us get the best financial/ rate was very truthfull with us.... All of you at Johnsons were very nice...Once we purchased our vechile others came over to us to congratulate us.... Will recommend this place to family/ friends.......
The service center is very friendly and they got me in quickly.
The service at Johnson Motors is exceptional! I highly recommend!
Great dealership to work with. Also great s
May have good prices on vehicles but wont accommodate the customer by bring it to a closer location. The worse part is they advertised a dodge journey with features and mileage it didnt have. We didnt find out over the phone after talking to them about it over multiple phone calls, but after driving an hour and a half to see and seriously consider buying the vehicle cause it was supposedly what we were looking for. Be careful with what you find on there website. More then likely its not right and then when you do show up they will try and sell you something that cost more and has double the mileage. Worse dealership Ive dealt with and Ive been to a lot of dealerships. What happened to customer courtesy.
Rob was very helpful and patient with me as we were over 100 miles from home with car troubles over christmas
Quick work and friendly service as always!
Excellent service, attention to details and helpful staff.
Service and sales was a plus and informative and helpful on options!
It was so nice to see Mark again.
Great service with friendly and knowledgeable technicians!
I guess the car I bought passed their inspection but the brakes were so worn they cracked open and leaked a day after buying my car. In addition, the car was sold as is with original odometer miles but a mechanic pointed out the junkyard marks on the engine. Gee, howd that get there, boys? 🙄😠
Great service as always
Ben West and the team at Johnson Motors continue to surpass my expectations even years after Ive purchased my car. They not only took care of me during the process of searching and purchasing my car, but theyve continued to respond quickly and always be of help. Ben has especially gone above and beyond multiple times with being there when I swing into town and need help with something or advice. He is the reason why I always recommend Johnson Motors and will most likely return for my next purchase!
Friendly staff nothing bad to say.