EDIT: As soon as I had posted my review about being unhappy with never hearing back about a part I had ordered, the manager of the store got a hold of me immediately and said that they actually had the part in but nobody had called me back about it. He gave me a discount for my trouble which was unnecessary- I wasnt trying to get a discount by complaining- but I appreciated how he tried really hard to make the situation better. I have to say that the product they ordered me was perfect- it fit in the space I needed it to fit like a glove and was exactly what I needed. Very good quality.I DO NOT recommend working with them. I went there to order a simple threshold for my exterior door. They seemed nice and knew what I needed and just asked for measurements. I walked in there with pictures of all the measurements I took to make sure I was getting exactly what they needed and they said they’d order it. A few weeks went by and I had heard nothing from them so I called. They said they still needed measurements. I explained that I had already given those to them so I called later with the measurements (again) and asked them to please order it. It’s been over 3 weeks and I’ve never heard a single thing from them. A friend said he had the same experience. Apparently they only want to work with contractors so they really couldn’t care less about the regular people who want to fix a simple thing at home and support a local business. So I guess it’s off to Menards now.
Great customer service helped load the truck amazing who knew customer service was still in existence
Great with ordering. Delivery not so good. Lost delivery order.
Knowledgeable and friendly