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Toys"R"Us
7723 Mentor Ave, Mentor, OH 44060, United States
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so
Review №1

They were so well staffed and super friendly!The only thing I frowned on was all the in store holiday savings advertised but persons at registers had not a clue. It was through out the store for Friday ONLY take addition % off.. we are use to it basically and our items were in need so we happily paid but surely would gave enjoyed more savings.

Je
Review №2

Toys R Us is connected to Babies R Us so its like a one stop shop for all your kiddies needs....well sort of. I recently went in and tried finding a couple Wii games and the shelves looked a little bare. Im assuming its because of the holidays so Ill have to check back again later. The customer service here is pretty good, speedy checkouts, and a huge selection of toys.

Mi
Review №3

Big sales right now. A lot of it is for little kids- like 3-5 years old. If you have a kid in that age range I highly recommend checking it out. Otherwise its pretty ehh.

Co
Review №4

Ill always be a Toys R Us kid.

mi
Review №5

This is usually a good Toys r us. Ive never had a problem here. They have everything in stocks. Sometimes its messy but thats to be expected.. Its a toy store.

Ka
Review №6

Store has gone downhill. Very little staff around, however when they are some are wonderful some are there for a paycheck.Prices are really steep.

D
Review №7

Nice store. Looks small from the outside. Its sad these places are going bankrupt. Its nice to have the kids see and touch the toys and it gives parents a chance to check for quality, too.

Fr
Review №8

This store is pretty much in a state of decline. Once a first-stop store for childrens toys has now turned into an expensive, and pretty low quality toys. Anything created especially for ages around 4 isnt mean to last. And when you get to the toys for older children, or even video games, Bestbuy or Amazon are great and much cheaper alternatives.

ni
Review №9

The people working here are morons! They told us we could do layaway after 5 on thanksgiving. When we got to checkout they said not until 8 because they were busy (standing in front of the store making personal calls on their cell phones). Got back there at 8 and they told us they couldnt do layaway until 10 because they were busy (still standing around at front of the store on phones, and having personal conversations). Dont waste your time or money here!

La
Review №10

Go in Early! I had the store practically to myself. Lots of helpful associates. Overall, not bad for 3 days before Christmas!

Ti
Review №11

Went two days before Christmas. You would think it would be a mad mess but for the first time in a long time. People where very kind and the workers there where great . Great job toys r us .

Ur
Review №12

Wish they stayed in business. Was shopping there often. I will miss the ability to take kids to the toy store.

Mi
Review №13

Sad Im going to miss this place. My Dad used to take me here when I was a little boy I took my kids here for the last time never forget those cherish moments

Ja
Review №14

Went here Thanksgiving night. Was extremely organized and was able to get in and out fast. Friendly and helpful staff and store manager.

Ry
Review №15

Tons of options, reasonable prices and deals. Friendly accommodating staff. Never have an issue. The one thing I would like to see though is a facelift. Its not an inviting store by any means. Its probably why we only shop there once a year and not more. It has an ancient, dark entrance design that IS a turnoff. Its filled with flourescent lighting and a dirty unattractive ceiling. The floors and checkout lanes are also showing their age too.

Ap
Review №16

Great store for the kiddos but its definitely a little run down and aged. Customer service is great though!

An
Review №17

What an awesome store loaded with amazing toys Barbie dolls bicycles you name it for kids they have it also dont forget about the clothes section enjoy your day

T
Review №18

Toys R Us is a mixed thing for me. When I was a kid they stores seemed much better laid out and had better prices and help. Today the stores are set up really strange and you can get lost. And if you have a kid with you who wonders off its like trying to find a needle in a haystack. They do offer alot of toys of course and I do find things I want to buy but they are still expensive and they dont have any good deals on the popular items. The electronic section is terrible so we avoid it. Better off at Best Buy.The help seems limited at times since you can wait around awhile for any. But they are very friendly so Ill give them that.

Jo
Review №19

Its where childhood dreams really do come true. Each and every time I visit Toys R Us, it makes me feel like a kid again. It will be missed greatly when its gone!!

Da
Review №20

Almost everything is 50% off so its a good time to cover birthdays and Christmas if you can find things your kids actually want.

mo
Review №21

Everyone is so nice, and of course, Im a toys r us kid!

To
Review №22

Asked simple question for the location of a spacific toy. Had 5 people lookjbg for it at the same time. Great help on getting out fast.

Ka
Review №23

Great employees, they truly help you find everything you need!😊

Co
Review №24

The manager Paul is great, friendly, and a really big plus to that store

Pa
Review №25

Goodnight old friend. I will see you when you rise from the ashes, reborn.

Sh
Review №26

Had fun with the kids. Got some Christmas shopping ideas now.

Ch
Review №27

Its mostly for kids, but does offer some teen games and video games which always gets me excited, good over all.

mo
Review №28

Awesome ... I miss it already and so much

Br
Review №29

EVERYONE there is totally rude and know NOTHING about their products! The only person i like there is Jacquline . Very VERY helpful and will take her time to help you with any questions you may have, but the manager likes to force the employees to rush with customers. So my suggestion is to ask if Jacquline is working so you can be helped the right way. She helped me with some early Christmas shopping and let me know ahead of time what batteries i needed etc. and took the time to ask about my childrens interests. All the other cashiers AND the managers suck and want you IN AND OUT! TOALLY UNPROFESSIONAL!

Am
Review №30

My kids love this store kinda high but worth it

Ab
Review №31

Its kind of messy but the selection is pretty good!

So
Review №32

Love this place I have three kids we go here every week! Too bad there closing are Toy r us!☹️

Ol
Review №33

I love it it has so many toys and lets try to keep. ToysRUs

ma
Review №34

I truly am a Toys R Us kid... Been shopping there for about 30 yrs...

Th
Review №35

Had the MMPR toy I had been look for for twenty three years. Not a big selection of collectibles, and only one register is ever operational.

Ro
Review №36

Love them but they are leaving Mentor...so sad to see them go

Ma
Review №37

Best in the land always has what I need

Do
Review №38

They have a wide selection of toys my son loves

Ja
Review №39

If you find yourself looking for a toy and are unable to find it elsewhere, Toys R Us is usually the place where you can find it, or something darned close. This ones proximity to a pet store makes it an ideal place to go with the little ones (children, that is).

Br
Review №40

The employees here were very rude. They had really good sales and I was able to find most of the things I needed.

Ri
Review №41

Very clean and organized store and the workers were very helpful!!

Co
Review №42

I love toys r us but their prices arent competitive enough. Ill miss it.

Jo
Review №43

Dont go there much anymore now that the boys have grown up, but I will miss this place. Sorry to see it go.

Er
Review №44

A great place to shop for toys.

Ki
Review №45

They have done improvements, but the store is still ran down. I wish they would clean up the inside, outside, and shopping carts. Their POS system is often slow and has issues too.

ch
Review №46

Kids Love it friendly staff watch your prices tho sometimes the same thing is right at target for half the price

Ma
Review №47

Messy, high prices. Had what I wanted,but couldnt find in the store.supposed to be here or in this aisle! The person looked very hard before I told them to forget it or it would be one star.

Br
Review №48

I love the American Girl doll section

Br
Review №49

Was overpriced even up until the end of its time. RIP toysrus

Ni
Review №50

They have many good items but allmost everything I have bought here has went back because it was broken or missing something I have probally returned 15 or 20 items

Fr
Review №51

5 stars when it was open. Now 1 for its impending doom.

Bo
Review №52

Nothing really left. Bought a nerf gun, got it home was broken. No refunds or exchanges.

Ev
Review №53

My main gripe with this place is the outside of the building- this is a suburb, not Hough, Compton, or Washington Heights -could you please hire a company to paint or power wash your building? It looks terrible!

Ma
Review №54

Lots of people working and can actually help you find items youre looking for. Clean.

Am
Review №55

Some good prices and something are overpriced but over all pretty good!

ca
Review №56

They have everything I need every time I go into there store and very clean and organized

Se
Review №57

Thanks for the years of fun and Memories.......

Mi
Review №58

Its a shame because they r going out of business. They r having a closing sale.

jo
Review №59

Rest in peace, sweet child.

Ro
Review №60

Great place! Ill miss it!

Ed
Review №61

Store manager is totally awesome ;) ;)

Ry
Review №62

Hasnt changed since i was a kid, always awesome to go in

Jo
Review №63

Mainly 10% off for store going out of business. Did not buy much here.

Ge
Review №64

I only go here when I have to toys should not be that expensive but yes they have the brand name toy of the year that everybody wants so sometimes I have to give in and go

Li
Review №65

Has everything and anything toys. However checking out is ridiculous.

Gr
Review №66

Great deal on vtech toys

Ha
Review №67

Good values for holiday shopping.

An
Review №68

Loved it. Miss it.

Ga
Review №69

It like being in toy heaven.

De
Review №70

The store is closing very soon. Not much left in it. Sad to see another store close.

Er
Review №71

Good people, good prices.

Jo
Review №72

This is awesome toy store

Ch
Review №73

Great lego kits!

El
Review №74

Prices are Truly too High

An
Review №75

Love the customer service here

In
Review №76

Currently having a huge sale, we bought our son toys for next to nothing.

Mi
Review №77

Surprised by some of the sales they had, other than that Wal-Mart is cheaper

Da
Review №78

Toys r us is going out of business. Not much of a discount on merchandise

Jo
Review №79

A bit pricy but it is what it is and they had what i needed

Me
Review №80

I mean its toys r us but the workers here arent as friendly. Not all but most.

Te
Review №81

Did my kids children Christmas shopping here first it was Childrens Palace then Toys R Us what next kids will never know the joy of being a kid a toy store would just letting a child be a child

Ja
Review №82

It might be the most expensive place but you can get the most of stuff on sale or for a cheeper price

Bl
Review №83

No better place to be a kid😁

Al
Review №84

If not in stock ask and they will get it for you

Ja
Review №85

Going, going, gone. Prices still too high

Ke
Review №86

Lots of toys, but too bad theyre going out of business.

Da
Review №87

Nice closeout prices

st
Review №88

Overpriced but still a good store.

Ca
Review №89

I couldn’t buy a gift card with a gift card which is crazy

So
Review №90

Going out of business soon unfortunately so get your toys while you still can.

Ma
Review №91

I usually could find what Im looking for here.

J
Review №92

Go there, the prices is what put them out of business

Am
Review №93

Always friendly service

Gr
Review №94

Theyre going out of buisiness

Te
Review №95

For closing the prices are still very high

Su
Review №96

Great customer service

Br
Review №97

Going out of business, mostly junk left

Ka
Review №98

Great selection of toys

Sh
Review №99

Its Christmas and we are all waiting for our layaway and there are no employees working. Get it together Toys R Us! Not happy!

Be
Review №100

Going out of business - my grandson n I went 2 look around - we didnt get much !

Information
57 Photos
100 Comments
4 Rating
  • Address:7723 Mentor Ave, Mentor, OH 44060, United States
  • Site:https://stores.toysrus.com/oh/mentor/toy-store-mentor-oh-9207.html?utm_source=google&utm_medium=organic&utm_campaign=rls
  • Phone:+1 440-953-8697
Categories
  • Doll store
  • Toy store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:9AM–9PM
  • Friday:10AM–7PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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