This is the place to get a new ride! I went in to talk to Tanner about a new bike, and to see what he thought would be the best bike for the riding style I do. He was super knowledgeable, and helpful. Once we had an idea of the bike that would fit me best Tanner helped me with the finance side of things to see what credit union would be the best one for my budget! I can’t tell the sales team thanks enough for not only not pressuring me into getting a bike that wouldn’t be great for what I do! They got me on my dream bike that I’ve wanted for the last two years. It was the most painless place to go get a new bike from!If I ever need another ride I’ll definitely be returning!!!
This is a great place to bring your bike no matter what you ride. Brought my HD in with a tire issue on a sorta hard to find tire size. They didnt have the exact tire size in stock(200/50/18) so they tried to make a size 210/50/18 work. When it wouldnt seat, they called around trying to find one in that size. After they couldnt find one anywhere in Boise. They found a really good used one for me to get home!!!! (Im from Pocatello visiting family) SO FOR ME IM VERY IMPRESSED WITH THE SERVICE AT SNAKE RIVER YAMAHA. !!!!!LIFE SAVER!!!!
Took care of myb88 uear old dad great
My bike broke down on the highway about 27 miles away. I got it towed to Snake River Yamaha late Friday Night hoping that Saturday morning they could take care of my bike so I could continue with my trip. I am from California and was riding to Sequim Washington. Without an appointment, they could see I was stuck there and was in a jam. They took care of my bike first thing and I was up an running within an hour. I was able to catch up to my group before they reach our next destination in Washington. I am grateful for the service department and the gentleman that new the suffering I experienced the day and night before being stuck there alone and not knowing my fate. Thank you to Snake River for excellent customer service and care.
I called SRY about my 660 grizzly leaking gas. Said they were a month out on appointments and suggested I bring it and see if they could get it in. Next day my ATV carb was rebuilt and running great with no leaks! THE NEXT DAY! Thank you Kirby for getting it done so fast!
Beware of the service department. Charged me 500 dollars to rebuilt by carb and service a Yamaha Wolverine. Machine will no longer run at mountain elevation. 4 months out to fix a problem they created. I will no longer promote this business nor will I spend another dime at this location as they dont stand behind there work. Go to Carls Cycle Sales where the repair department treats you right.Steve, you are incorrect again. As I dont ride that 4 wheeler very often I drained both the tank and carb as I do with all my machines for storage. Has worked for me since 2006 without a single trouble year after year. I brought the machine in for a repair on the choke cable as the machine ran perfectly fine besides that. The first time I road the machine after your repair was with fresh non ethanol 91 octane gasoline. I expected with the high cost associated with the dealer that I would not have to go through all of your work myself to make sure it was done correctly. I also thought I would be in good hands going directly to the dealer. What I received was overly priced poorly performed work at best.
These guys were very helpful with getting me the parts I needed and the information to do the fix on my bike. Very knowledgeable and helpful. Way better than trying to figure it out on YouTube.
Clean store and well organized. Different areas for different things, like luggage, clothing, etc.There was one worker out front who looked like he was helping a customer with a test ride or something similar. When I went in two more were standing and watching the worker out front. One of them asked me if I needed help, but they seemed more interested in the front parking area.Something odd was that no one was wearing a mask. I know that the moratorium has been lifted but all of the other businesses that I went into had customers and workers wearing masks. Second motorcycle store that I have been into this week where no one was wearing a mask and standing in close proximity to each other (Less than 6 feet). It is like the people who work and frequent the stores seem to think the pandemic is over.
***Update 7/14/21 Not only did our X4 purchase and service go great, but I just picked up a 2021 Kodiak 700 from tanner with 1 phone call! Easiest place possibly to do business, would recommend tanner and the snake River crew to anyone I know! Also prices are very competitive, I have 2 Yamaha PW50s on hold with tanner and they are 10% cheaper than the yamaha dealer in caldwell.Purchased my 2021 Wolverine X4 here and had a great experience, I now have it scheduled for the first service, hopefully that goes as well as the purchase did!
Went in looking for a 50cc dirt bike for our 4 year old. Was only told Oh, we dont have those right now. That was it, end of discussion. No info given on when they might have more, if they could order some, eta, prices, warranty, nothing. Wound up going to Carls Cycle where, without asking, was given all the above listed info. Wont be returning to Snake River Yamaha.
Snake River Yamaha is an amazing dealership! I just got my 2021 Yamaha Tenere 700 from them and they got me one of the very first models in the country. Their staff is very knowledgable and helpful, no typical high pressure tactics, they take good care of their customers. Jeremy is my Sales Rep and he took great care of me in the preorder process. Paperwork only took ten minutes and the price was more than fair! Thanks again, Snake Rive Yamaha!
Brought my wheels in for new tires at 10:30, and had them back at 2:00. The balance was right on. Made my week.
I bought a new Grizzly from these guys and everything went super great. They were no nonsense, super relaxed, and very easy to deal with. Unfortunately, with how supply is low and demand is super high, you kind of have to take a leap and put a deposit down on something you’ve never seen before. I was not disappointed! Austin called me afterwards when another person’s Grizzly came in, so I could at least see one in person. When mine came in, I got a text from Austin with a picture of it in the crate, fresh off the truck. It was in my garage 24 hours later. Had them install heated grips and I felt the install rate was super fair and well worth it! When I’m in the market for a bike or other powersport, I’ll definitely be back! Thanks guys!
The parts department is exceptional. Very friendly, very helpful, very professional and fair priced. Theyre always willing to answer questions no matter how simple or in-depth.
I really enjoy the experience there their staff is always and informed about there motorcycles, theyre helpful even when Im just browsing..
Best place to get a bike and bike repair. Service is awesome and staff is very cool. Get your next bike from them you wont regret it.
I spoke with three people over a couple weeks including the service manger about tires for my TW 200, they all assured me that they had what I needed. They did not and could not even get one. I wasted two hours of my life as a result of their incompetence.
I was just there with my dad and I was browsing and all the employees were so nice I had 4 employees come up and ask if they could help me find something and they were very nice about it
Friendly fast service. Got me in quicker than they estimated.
Knowledgeable staff. Got my part ordered and had it ready the next day, cheaper prices than some of their competition I noticed as well. Thanks!
I recently bought a 2018 Yamaha Mt-07 from Tyler and I must say he had all my best interests in mind. They were patient got me a great rate and assessed all my needs to get me a perfect bike! Jeremy helped with the financing and got me a great payment on a brand new bike! They were very upfront, honest, and I will definitely recommend anyone who is interested in a bike to go to Snake River Yamaha! Thanks again you guys, great job and I am forever grateful for the deal we made! The whole process was pressure free, laid back, and everyone from the service guys, floor managers and salesman were all involved in finding the right bike for me! Jeremy and Tyler, Thanks so much you guys rock and in a couple years I am coming to get my next bike from you! The only thing that could of made my experience better would be a free Yamaha Shirt!!! Hahaha!
These guys are very rude if they think you dont have money.
For the second time after returning from a winter in Arizona I took my Razor to Snake River for tune up and evaluation. Shane Scott helped me decide what service was going to be best for me. Once again I had them do their 50 point inspection which is a real bargain.Shane is a pleasant and helpful service man. Always offering assistance when i was confused about how far I needed to take the service. Always patient and never condescending when I showed my ignorance with the mechanics of the side by side. That is well appreciated.The entire staff and sales personal were genuinely pleasant, friendly and helpful. I highly recommend Snake River Yamaha !
Recently purchased my first ATV from Snake River Yamaha and could not be happier. From start to finish they were great to deal with. The salesmen I dealt with were Jason and Jeremy and both were very helpful and courteous. Likewise with the guys in the parts dept and the nice girl who helped with the paperwork. The whole team impressed me.To be honest I was a bit skeptical on going to their dealership from the reviews I had read on google but my experience was top notch start to finish. It shows they are learning from their mistakes obviously and working at doing better as a business.The transaction was very smooth and I felt they were very honest and transparent. No buyers remorse here. I am glad I gave them a chance and they earned my future business for sure. Cant wait to get the whole family on quads so we can adventure together.Thanks SRY !!!!
I havent heard great things about them, but I gave them a try for a tire change and I am very disappointed. They quoted me one price and charged me almost double. Wont be going back.
Tanner was great. Worked with me to get my Rmaxx4. Staff are professional and fun to work with!
Very helpful as I was looking for a PWC
Snake River Yamaha and Staff was Amazing. They treated me with total respect and Courtesy. They took really good care of my Motorcycle when it was in service. That is where I bought my second motorcycle. If I do upgrade my motorcycle that where I would purchase my third motorcycle. They take really good care of their customers. I recommend them very highly.
Dishonest staff and murky business practices. I bought a motorcycle here contingent on them replacing the fork seals because they were leaking. They told me it would take a week to order the OEM seals and they would get my bike in the shop then. It took them three months to finally do the job. When I went to pick up the bike they didn’t even reconnect the front speed sensor. It was dangling by the wire and rendered ABS useless. This could have killed me if I needed to depend on ABS. Also, they ended up using the cheapest seals available. They used All Balls seals for the job and my fork are once again leaking less than 6 months later.
Great service work fast and complete.
I heard people were asking what the Covid safety practices were like here... To that I might say--if youre scared of Covid--a recreational off road vehicle might not be for you.
Walked in today in my dirty work clothes not one person would even acknowledge that I was there. To bad I was looking to buy a 4 wheeler 15k cash in my pocket.
Jeremy at Snake River Yamaha was amazing to deal with. Went in today to check out the MT-07 and 09s and he was very easy to deal with. No pushy or obnoxious sales tactics, he answered all my questions and let me make my own decisions on what bike was right for me. Not only that, the price he gave (in writing, by the way) was way less than I expected. The experience was so good that we called back later that day to reserve the bike and he actually put the bike in their trailer and drove it to our house and we did all the paperwork in our kitchen after they had already closed. What else could I ask for? Honestly, looking forward to working with them again and would recommend anyone looking for a good deal on a new toy to give them a call.
It was really neat to see all your Toys 😁
Firstly, the experience I had here was nothing short of phenomenal.I dropped by unscheduled on a Thursday morning because I hoped to swap tires out during a cross-country tour. They were kind enough to work me into their schedule and did a fantastic job mounting both front and rear.Also, earlier that day I had purchased a rear tire from another shop and was fully expecting to have to be there first thing Saturday for a chance at installation, leaving it there for said purpose. But SRY had someone go out there and retrieve the tire I had purchased elsewhere to install on my bike which was currently being worked on.Frankly, that in itself is incredible customer service and I can’t be more thankful for their exceedingly accommodating behavior with my unusual travel situation.Simply the best service I’ve ever encountered. I work at a motorcycle shop back home and this experience really sets a high bar for what I now consider above and beyond customer satisfaction.Thank you all so much! Will be back!
They have always taken care of me with all my Yamaha needs
They rebuilt the carburetor on my Vstar 250 for a song, and the bike is running again like a champ. Helpful folks, even with odd questions I threw at them. As Arnold says, Ill be back (but in a good way).
A mix of great sales help and bad tempered curmudgeons. If you get a curmudgeon, ask him to fetch a decent human. Im assuming the rude ones are family of the owners...? Why else would you keep them on the showroom floor?
The people were great, fantastic job.
Great staff, wish the local honda dealers would learn from the way this place runs.
Cant say enough great things about Snake River Yamaha. I bought a Yamaha bolt from out of state during quarantine so the logistics were a little challenging. Austin W was able to make the process unbelievably smooth and was helpful even after the bike was sold with DMV/ financing questions. The bike was delivered to me by Kirby in excellent condition. Would highly recommend this dealership to a friend and will likely be back in the future.
Amazing dealership, they did everything they could to finance me and I don’t have too good of credit. Tanner was an amazing associate talked me through everything and made sure I understood everything. He made my experience awesome, I fully recommend visiting Snake River Yamaha they will take care of you. And I absolutely love my new motorcycle.
Old school shop. I love how they run things here. Very friendly, not trying to upsell you on everything. Great customer service sales team is fantastic. Couldn’t recommend them more.
Your staff is extremely rude. Not one person acknowledged me when I came in and the two guys at the counter acted like they are way better than me for some reason when I probably make three times what they do. I noticed them snickering at me when I walked up, must have been because I was wearing a mask, no one else had one on showing lack of concern about your employees and the public. That was the second time those two acted like jerks. I had a 4 wheeler serviced there as well and was overcharged for replacing a battery, and it took three weeks. I will avoid this place at all costs.
You wanna get the right parts for your bike these guys are the ones to get them from
Too many sales going on for anyone to notice us on the show room floor. When we finally made contact the salesman still doesnt seem interested in helping us.
I dropped off my Super Tenere to have the front and rear tires changed at the service department and I was super impressed with the customer service and how they handled it for me. Spring time is busy but they Knocked it in the same day. Great customer service and I would highly recommend them 👍🏻
Great service & great products. Went to check out a replacement for our 1994 Yamaha Big Bear. Very happy with our new 4-wheeler.
Kevin at the parts counter has been of tremendous help to me. He is always willing to help. Very knowledgeable and friendly. He has talked me through issues. Given me advice, with no judgment felt when Ive made mistakes. Helped me troubleshoot problems. Hes also very quick to respond to their new text feature! Very helpful and personable guy all around. I recommend you go see him if you need help with parts or a solid direction on their products. Thanks Kevin.
Road trip and needed new front tire. They was able to find me one and squeeze me in and get it replaced. Able to get back on the road.
Nice shop. Very friendly and helpful staff. Small selection of bikes though.
This was a wonderful experience. Tanner Smith and the staff made my decision easier. By answering all my questions. I got just the bike I was looking for.
Great, friendly staff and a great place to buy! No-nonsense, no pressure
This is my third bike from these guys. Tanner my salesman is always awesome working with me. Always makes me feel welcomed and comfortable. Great selection of used bikes. Definitely recommend them.
Will never be back! Horrible customer service. Went in looking to buy a Jet Ski never bought one before and looking around for 10 min no one stopped to help or greeted me. Finally I was about to leave and a gal sent a salesperson named Jeremy to help but with no interest at all didn’t help at all wouldn’t answer questions and just say idk wanting me to leave kept saying we’re closing at 6. Need better salesman. Won’t be back here again I will buy a Sea Doo instead at Dennis Dillon Powersports they treated me amazing!
Excellent service.This is a followup to my review posted last week. I live approx. 500 milesfrom Snake River Yamaha. With that said, it is not very practical from me to visit the dealer with questions and issues I have with my new side by side. My only option was with the phone. After returning home and using my new machine I encountered a few issues that they needed to address. I listed them out and got back in touch with my sales representative Jason Roberts via the phone. Jason went to bat for me by addressing and getting resolution to all my issues. The resolution required them to send me a missing tool box and a replacement winch cable. The needed items were immediately shipped out to me at no cost. I am happy to say that this dealer is definitely customer oriented. They continued to provide excellent service to correct the problems after the sale. Again, I would recommend them to my friends.
People at the desk were great. I had carburetor issues, they were not addressed with the 300.00 bill I incurred. I would have rather been charged for a new carburetor. The desk is super the shop not so much!
Very helpful.Good knowledge, especially about tires for motorcycles.Looking forward to picking up my new bike on Tues.More Later.
Super helpful and knowledgeable staff. Not pushy but can get you in and out no problem!
Parts department is horrible. Its easier to use internet. They were fake frendly. Steer clear of this store
Recently purchased a Yamaha Wolverine 4 from Snake River Yamaha, Meridian ID. Austin was the sales rep who helped me. The Wolverine is a great machine and the folks at Snake River Yamaha were extremely professional, helpful, and competitive. Thanks Austin for making this purchase a good experience. I would definitely recommend doing business with Snake River Yamaha!
Had a great experience with Doug and all the members of the service dept. staff. They replaced the chain and front and rear sprockets on my 2003 Hayabusa. Doug helped me select affordable and quality parts and got me set up with appointment and the mechanic and service department got me back on the road as promised. They even took the time to give my bug covered bike a bath ... way beyond expected. I would recommend having service done at Snake River Yamaha to anyone. Thank you all
As usually the service was impeccable.. They go out of there way to ensure my bike is ready for the season and is going to be safe
My experience buying a new Wolverine from Snake River Yamaha was one of best buying experiences I have ever had. They were the closest dealer to me that had the unit I wanted still in stock so I did the whole deal over the phone and it was easy, fast, and there were no surprises. I live 300 miles from them and they met me half way at no extra cost to deliver my machine. The paperwork was in perfect order, etc. Jeremy was my salesman and during the buying process he made suggestions that were in my best interest, including picking out accessories and so forth. I would highly recommend Snake River.
The floorsmen here are really chill, they always keep me talking longer than I planned.They never try to get you to buy something expensive with some bull**** story. I would tell them my price range and what I like and they would go as far as to suggest things under my price point. They really know their stuff and as far as I can tell they also know how to keep people coming back.Thanks for the honesty and for being decent human beings
Nice showroom, very clean and great selection. Staff wasnt quick to welcome us, when they did we started discussing a purchase they were kinda pushy. We decided to keep looking.
Absolutely great place. They always answer your questions fully. Youre never hounded or followed by a salesman. And their parts department is top notch. I usually cant find parts cheaper online for my two Yamahas and since Im going with them I know the parts will fit. And Dennis is service area is great especially for info on older bikes.
Ive never bought a bike here, so i cant speak on their sales/deals, but i recently started using them for service, parts, and tires, and i couldnt be more pleased. Even when they were mostly booked out for service appointments, they told me if i came in first thing in the morning, i could get tires and service right then and not keep my bike all day. Ive gone in twice in the last month or so, and both times was out within an hour with fresh tires and a clean bike, even when i was late the 2nd time. Everyone in the service department was super helpful and friendly and engaged me in conversation like i was an old homie. Prices were decent too. Like 350 for brand new tires, mounting, chain lube and service. Probly wont use anyone else again. Thanks yall.
Great experience! Definitely going to visit again for my next motorcycle!
I have done business with Snake River Yamaha for at least 25 years. The guys there are very friendly and knowledgable. They are willing to go the extra mile too. I remember a time when Curtis, one of the owners and also the parts manager, came down to the shop for me late on a Saturday night so that I could get the parts I needed for a race the next morning. It is hard to beat service like that! Ive never forgotten it. I have bought 5 bikes from them over the years and have always felt like they treated me well with both the purchase of the bikes and the parts to keep them maintained and ready to go. Stop by and purchase your next bike and parts from them. You will be glad you did!
I had an issue with pricing on some parts for my motorcycle, but they reached out, worked with me and completely resolved it. Ive never had a company actually try to get a hold of me to resolve a situation like they did. Im in awe of their customer service and understanding. I had initially reviewed as one star and they tried to get a hold of me that day to get an idea of the situation and fix it. They have completely changed my mind. They were professional, courteous, and a pleasure to work with. Looks like the recommendation from friends who have gone their was well deserved. This experience has created a very loyal customer from here on out. Their communication meant a lot to me personally. Thanks you guys for raising the bar so high!
Great experience purchasing a trailer from Austin and Tanner helping loading it up.
Good, quick service on flat tire repair.
Thank you Snake River for all of your support over the years. I have purchased several bikes and ATVs and you always took care of me along the way no matter how big or small my needs have been. From sales to service my Race Team could not have remained as competitive as it has been without each you! I even recall a time while I was in Mexico and had to call from a Satellite phone just to ask your service department a question, and in true form you had my back. Thanks for always being there. You are the best!
Great, streamlined process for new bike purchases. I dealt with Tanner and there was no pressure and no distractions; he helped explain the bike (TW200), pros/cons, and options. Paperwork was quick and easy, and the tdub was accessorized and ready for pickup within a few hours.
We had a great experience with our visit to learn of the options for a new side-by-side. Tanner answered all our questions and set us up for an on-site test drive. With service like we experienced, we will be back when we are ready to purchase.
Gotta love a flat tire on a Friday morning. Came in first thing in the morning and the service guys happily fit me in to get the flat fixed on the front and throw a new tire on the back. Great service and quick turn around. Excellent bike shop!
I was told the wait time was about 3 weeks for general service work which would give it back right after memorial weekend. dropped it off and was called in less than a week to pick it up. Also the total charge was within $5.00 of the quote given. parts that were replaced were provided. couldnt have been easier.
Went above and beyond! Had my tire in stock and got me in same day the day before a holiday! Great service. I will be using them again.
My wife and I had bought a polaris general new from a competitor only put 71 miles on it in that short time the warranty had expired on a recent trip to the Oregon coast hauling the polaris in the enclosed toy hauler tied down the driveline completely came out making it un drivable and with other issues we recently purchased a new Yamaha YXZ side by side and are very happy it is a blast to drive, thanks to the help of our salesman Jeremy and the staff at Snake River Yamaha was very fair on trading in the polaris and would recommend them to anyone!!
Walking in out of desperation, I’m greeted with a smile from Curtis. Tell him my situation and how they are probably my last hope! After a quick chat about the fundamentals of my problem we come up with the answer!! He went above and beyond the casual “ sorry don’t have it”!!! Also helped me put back an item I would of regretted buying and find the part I needed. Who does that anymore??Outstanding job and definitely earned my business!!Thanks again Curtis 👍
Rewired my hand warmers on my quad when I didnt even ask. Hunting season will be much easier. My favorite servicer!
Bought two bikes here always great service, Jeremy handled everything via email and did a deal same day even had paperwork ready to go, also Austin help me with first bike awesome job
Austin and the rest of the staff were awesome, one of the best buying experiences I’ve ever had!
Our experience buying a motorcycle at Snake River Yamaha was fabulous. Meeting and talking with crew was low key and comfortable; like visiting with old friends. Our sales associate Jason made buying a bike a pure pleasure. He is very knowledgeable with their inventory and the no nonsense financing. Not once did I feel any pressure to buy nor the feeling I was being taken advantage of. I have made many motor vehicle purchases in my life and this by far is the best dealership to pursue a purchase.
Great service and the sales staff are always friendly. I wish they had sunday hours.
Richie and the guys in service were quick and efficient at getting my new tire on and fuel filter changed! The labor rates are very good and fair and their shop is thorough at making sure everything is done right! Snake River Yamaha is a great example of how dealers and their service departments should operate in the Yamaha family of dealers!
Tanner had been great and very easy to work with. I look forward to continuing to work with him.
I bought a used Ducati Diavel from this place. I am from out of state. Jeremy was the salesperson who handled my purchase. Jeremy went above and beyond to make the purchase possible and as easy as possible. He was very quick and efficient handling the paperwork and shipping the bike. Jeremy sent pictures of the bike before it was shipped to make sure he sent the bike as it was described. I had a very good experience buying from Snake River Yamaha. They are experienced and courteous when handling sales. I would definitely do business with them again and I would definitely recommend them to my friends and family.
Amazing service, took my 06 250f that hadnt been ridden in several years in on Friday and they had it up and running by Tuesday. Gary in their service department was very helpful and kind, definitely going back for my next service.
1st time owners! Jeremy walked us through and delivered great service along with clear explanations for everything. Didnt try to up sale us newbies. Even drove the 4 wheeler into the back of the truck to show us the fit! The service department manager and the accessory manager introduced themselves and fit us with all our desires! (Maybe not a good thing.)
Really good experience here every time. Hard to find parts can be ordered! But even better was my buying experience with the sales guy Jeremy. He found what I was looking for and at a really good value, I would absolutely recommend giving Snake River a try if youre looking for motorcycles.
The guys at Snake River Yamaha are awesome everytime I go there they take care of me and all my buddies in fact they let me know that I had a low tire when I pulled into the parking lot today and I hadnt even noticed a nail in my rear tire they stayed late to install the new tire for me! The owner himself helped take care of me, also the service guys there are extremely friendly and go the extra mile! I will continue referring people to Snake River Yamaha for bikes or parts or just to talk about motorcycles they are awesome! The salesman are always smiling and very friendly and its a great atmosphere with great energy keep up the great work guys!-Andrew Trevino